MemberTies vs RhinoFit

RATING:

4.6

(27)

MemberTies has 27 reviews and a rating of 4.63 / 5 stars vs RhinoFit which has 266 reviews and a rating of 3.98 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (27)
4.0 (266)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
March 28, 2024
February 1, 2024
Pros/Cons
  • Pros

  • It's ability to manage a database for membership communication such as letters, e-mail and more is outstanding.
  • MemberTies is one of the best i've ever used - incredibly easy to use w/ neat little nifty ways of doing things. And when not exactly easy, the Help files wake me thru the steps.
  • Cons

  • Lack of graphic user interface windows type of environment but I’m used to text based so that’s not too much of a problem.
  • When members drop off, the database cannot be compacted to reuse open numbers. The timing on renewal and drop status had some bugs in it that will put members in drop status when they are not.
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  • Pros

  • It's not complicated at all. It's worth every penny you pay for it my company has been using Rhinofit for 3 years now and have never had a problem.
  • I like that the software is easy to use and keep track of member progress. I also like that each member has their own portal.
  • Cons

  • I've lost count how many times I called with a question and no one answered. The times someone did answer, the representative frequently had no solution to my issue.
  • And worst of all, they prebill. I cancelled my subscription on the last day of my billing cycle, but they said that they had already run my card and could not / would not issue any refund.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos