--- title: "Mindbody Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mindbody. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mindbody is a good fit for you!" source_url: "https://www.softwareadvice.com/club-management/mindbody-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) / Mindbody Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/gymnastics/mindbody-profile/) Reviews [Alternatives](https://www.softwareadvice.com/gymnastics/mindbody-profile/alternatives/) # Mindbody User Reviews ## Reviews summary - Overall rating: 4.0/5 - Total reviews: 2,996 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 3.8/5 - Value for money: 3.6/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 1,435 reviews (48%) - 4 stars: 809 reviews (27%) - 3 stars: 359 reviews (12%) - 2 stars: 143 reviews (5%) - 1 star: 250 reviews (8%) ### Most mentioned pros - It allows me to manage bookings, track clients, and stay on top of daily operations without feeling overwhelmed. - Mindbody provides a solid CMS with easy to use customer scheduling and forms for capturing new customers with many features for any health and wellness business. - Mindbody has one of the easiest booking systems available, integrates payment processing, schedules and class customization is quick and easy, and the mobile app is great for doing things on the go. ### Most mentioned cons - The add-on feature does not extend appointment times appropriately, which negatively impacts scheduling accuracy and creates lost revenue opportunities - However, rather than addressing the substance of my dispute, the company informed me that their “decision is final” and stated they would not respond to further inquiries. Despite being notified in writing that I dispute the agreement and do not authorize continued billing while the matter remains unresolved, Mindbody Inc. has continued charging my account - From day1 it seemed that the platform for hair salons was made by forcing it to conform with the Spa / Health Club platform - Hair Salons did not have a stand-alone platform - we were added into the Gym platform - we were not designed as hair salon software from the ground up. ## Mindbody customer reviews Showing reviews 1-25 of 2,996 (page 1). ### Better Options available - Overall rating: 2/5 - Reviewer: Elizabeth H. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I think there are better systems available and studios that value profit and convenience are likely to prefer a more customizable platform #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Used widely by many studios and practitioners, allowing users to easily see all activity- The billing/class credits easy to track. #### Cons Seems to have frequent errors and outages, meaning you can get locked out of a class if you are unable to sign up in time. Sometimes classes are missing. --- ### MindBody for small businesses - Overall rating: 5/5 - Reviewer: Tamsin C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it is has all the features a business could need to run smoothly, and continue to grow. Lots of different options all in one software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Extensive features to grow business. Good scheduling options. Easy to use with lots of tutorials and customer support options. #### Cons It is a little costly for smaller businesses (especially Canadian businesses), especially as costs of running a business increase but businesses are limited in how much more they can charge customers. It has taken several years of familiarizing myself with MindBody to be able to use all the customizable features. A few times, I have figured out how to troubleshoot a problem or integrate a feature while on the phone with customer support, who were not able to find a solution. #### Reasons for choosing Mindbody We had been with mindBody for so many years prior, it was better to stick with a software we were familiar with. --- ### Definitely recommend. - Overall rating: 5/5 - Reviewer: Drew M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From day 1 it has been easy to use and provided all the services you expect from an online system. Very user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Straightforward and simple it navigate. Always provide reminders for patients and chart/scheduling is easy. #### Cons I honestly can't think of any negatives. Of all the EMR platforms I have used Mindbody is up there with the best of them --- ### Convenient Booking App for fitness classes - Overall rating: 4/5 - Reviewer: Fatemeh E. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Mindbody makes it really easy to find, book, and manage fitness classes from different studios in one place. The app is convenien, and helps keep schedules and appointments all in one spot. #### Cons It can be a bit slow or glitchy at times, and some features feel limited depending on the studio or service you’re using. --- ### Software Booking System Made Easy! - Overall rating: 5/5 - Reviewer: Tiffany M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! I love all of the features for stats, for bookings and client emails! It's also great value for the money! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mindbody is an intuitive software program, easy to use and understand and troubleshoot when I have questions using the AI function or the chat. #### Cons The new schedule booking for "unavailability" is glithcy; I much preferred how this worked before it was changed recently #### Reasons for switching to Mindbody Modernize and update how we manage our bookings --- ### Don't do it - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Not great and please be mindful before going with these guys. I'm writing this as its come to a point that I have spent so much time on this app, for something that is an overpriced booking system. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Linked with Class pass. Costumer service calls straight away when you request help. That's all I can think of #### Cons Time consuming with behind house. Contracts links sometimes works for clients depending on the phone they have, better if they do it through the computer. Not user friendly. The three months free they give you in the beginning is due to how long it takes to convert your clients over and get contracts up and running. I paid clients transaction fees, which can equate to a lot for a small business. $2200 for us since we have been in contract. Now the transaction fees is working with mind body and is a new feature, everyone has to be sold a new contract because current contracts don't work with the transaction fees, which now requires more time for not only clients, you again. Took three months and 6 different calls for customer service to find the right person to start our appointments in the app for our clients to use. I had been doing this individually each week during this time You are locked in for a year. You are promised everything, time back, ease and leads walking through the door. I've found the opposite. Not to mention it iss 5x more than most other providers out there. I find it hard to write like this as it takes a lot for me to leave a review this bad, never have I ever in 10years in the business and working with two different providers in the past. The only best part of this whole experience is how well the sales guys sell it in the beginning. #### Reasons for switching to Mindbody Promised the ease of moving automated emails over, our LCRM and more leads through mind body. Moving everything on to one platform and more leads. --- ### Too Expensive - Overall rating: 3/5 - Reviewer: Andrew H. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's a product governed by and for investors - not studios and not students. It'll work, but I would chose a cheaper company if I had to do it over again. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It's well known and doesn't have payment processing issues. I like that they have a point of sale feature. #### Cons It's too expensive and they are constantly pushing features no one wants. The updates are glitchy as hell. All customer support has to go through AI, which is often useless. My clients get frustrated that they can't get help with their accounts too. #### Reasons for choosing Mindbody They had a point of sale option - we need to be able to sell things in person --- ### Long time user! - Overall rating: 5/5 - Reviewer: Robin M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using Mindbody for over 18 years. It has been reliable for the entire time. I switched to another service last year but ended up switching back, I needed the features that Mindbody offers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, reliable, professional, all-in-one, customer support, constantly improving, quick to reply. #### Cons High cost for more features. I have stayed at the lowest tier and made due with the features included there. #### Reasons for choosing Mindbody I liked the look of Mindbody over Zenplanner when I was first deciding. --- ### Solid Software that Works Well - Overall rating: 4/5 - Reviewer: David V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall - a very solid software that works well, but is not as flexible as we were hoping that it would be. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Mindbody provides a solid CMS with easy to use customer scheduling and forms for capturing new customers with many features for any health and wellness business. #### Cons Customizing their forms was not an easy task, and our biggest roadblock with this software was obtaining lead attribution data. #### Reasons for switching to Mindbody Client specific needs in the health and wellness industry. --- ### Not worth the brand time - not a good client support company. - Overall rating: 2/5 - Reviewer: M. L. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very disappointed based on what was talked about in the sales call. You only have AI support after. No client support at all. Emails don't even get returned. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Been around for a long time. No downtime. Able to integrate with your current database. Lots of functionalities. #### Cons Don't have good client support at all. The sales person also isn't helpful after you sign the contract. Onboarding team isn't well-trained or professional. Will cancel last-minute or not show up at all! --- ### Easy for Clients, easy for Staff - Overall rating: 5/5 - Reviewer: Beatrice S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like using MindBody. I like the simplicity of it for all my daily classes. I like being able to see who is attending and when I need to cancel classes. It;s easy to contact all clients #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros how easy it is for my clients to book in/out of classes. It's very easy for my instructors to see who is coming too #### Cons Sometimes it can be very confusing on how to set up a membership contract. I feel a little lost when trying to figure soemthing out. Usually the AI tool helps #### Reasons for choosing Mindbody years ago I used it as a fitness instructor and liked it. When I opened my own fitness studio, I already knew I wanted to use MindBody --- ### Efficient, reliable and all inclusive software - Overall rating: 4/5 - Reviewer: Cesar R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great software, very complete, with everything I need included in one platform versus other companies that promise the same but don't have the experience or the resources. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's the oldest yoga studio software around, therefore is the one with the most experience, the most stable and reliable software for my particular business #### Cons Sometimes there are hiccups between the mindbody app and Apple devices, especially with iPads, there's also discrepancies sometimes between the information on the MB app and our website. #### Reasons for choosing Mindbody Experience, they are the pioneers of this kind of software, despite their flaws they are stronger than the competitors --- ### Owner, 2D FIT - Overall rating: 4/5 - Reviewer: Dawn T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Mindbody has been very positive. Customer support is responsive, and my representative stays in consistent contact, which I truly appreciate. I also value the opportunities to provide feedback through open forums and participate in helpful webinars and pilot programs. It makes me feel like my voice is heard and respected. After 11 years in business, Mindbody has remained a key part of my operations, and I don’t see myself going anywhere else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mindbody has been a major part of how I’ve successfully run my business for the past 11 years. As a one-woman operation, I rely heavily on its scheduling, client management, and overall features to keep everything organized and running smoothly. It allows me to manage bookings, track clients, and stay on top of daily operations without feeling overwhelmed. The platform really supports both the business side and the client experience, which is essential when you’re doing it all yourself. #### Cons The pricing can feel a bit high for a smaller boutique business like mine. Some of the packages seem more aligned with larger organizations, so there are features I don’t always fully utilize. That said, the platform is very helpful overall and plays an important role in how I run my business. --- ### Easy, Convenient, and Reliable - Overall rating: 5/5 - Reviewer: Aubrey G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with the Mindbody app has been really positive. It’s easy to use, makes scheduling a breeze, and gives clients the freedom to book on their own, which I love. Even with the occasional maintenance downtime, the app consistently helps keep things organized and running smoothly. It’s a solid tool I rely on every day, and I genuinely appreciate how much it simplifies my workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve had a really great experience using the Mindbody app. It’s super easy to navigate, and booking or rescheduling appointments only takes a few seconds. I also love that clients can book online themselves, it makes things so much easier for everyone. Overall, it just makes my day run smoother. #### Cons If I had to pick something I don’t love, it would be the frequent maintenance periods. They can really affect the system when they’re happening, which gets a little frustrating in the moment. But I also get that it’s all meant to improve the app, it already does a great job, so I know the updates are for the best in the long run. :) --- ### Mindbody Review - Overall rating: 5/5 - Reviewer: Amber S. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Mindbody is such a convenient tool to utilize. I discovered my favorite yoga classes through this tool. It is super easy to schedule and process payments through this application. You can also customize the app to meet specifically what you are looking for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mindbody is one of the apps I utilize most on my phone! It is great for marketing purposes from a business aspect, but also a user friendly tool from a customer standpoint. #### Cons I would say the one downside to this app would be the cost. This takes a percentage fee for all the sales that go through it. However, it is understandable. --- ### Industry standard for a reason - Overall rating: 5/5 - Reviewer: Lauren O. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall, i'm a power user and i would recommend it. the customer service has always been great and helpful despite some nuanced issues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it's the industry standard for studios and wellness facilities. it's most commonly used and incorporates all the features that studios need. #### Cons kind of feels like a lot of sites frankensteined together at times with profile pages switching between old and new ui --- ### Using Mindbody, You Can't Go Wrong! - Overall rating: 5/5 - Reviewer: Foust D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I have had a wonderful experience with Mindbody, it has allowed me to complete my work without having to call my manager for support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Mindbody is the customer support, they are always helpful if I don't know how to do something. #### Cons What I like least about Mindbody is the phone wait time, but I like the option for them to be able to call me back when a customer service rep is available. --- ### user review of mindbody - Overall rating: 4/5 - Reviewer: Michelle H. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. i wish the desktop experience was comparable to the app interface. It is more complicated than it should be to scheudle yourself, to book appointments and block out time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the photos that help you conceptualize the services and offerings. I like that there are bios for practitioners and ratings and reviews you can see for classes before choosing one. #### Cons i think it could use a category for alternative healing modalities like reiki and energy work so users can find these options --- ### MindBody Review - Overall rating: 5/5 - Reviewer: Mashelia D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MindBody helps us address the issues quickly and find a resolution. I love that. I can get a human on the phone within five minutes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of being able to get a human on the phone and the value of the support they provide. #### Cons I cannot think of anything at this time that I like at least about MindBody. Everything has been working out well so far. --- ### Mind Body Review - Overall rating: 5/5 - Reviewer: Jason C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall its been a great experience, we have been using mind body with sifferent locations over the years #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mind body capital, Customer support, ease of use, appointment management, employee management & features #### Cons More mind body capital more often, to long of a wait in between paying off capital loan, if there was an option as soon as capital loan is paid in full, you automatically get reviewed for another capital loan to help scale and grown the business faster --- ### Mindbody review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been pleasant to work with, just can be a bit more efficient when it comes to checkout process #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I enjoy the scheduling and appointment management part of Mind Body Software. I integrate well with other apps we use #### Cons there are a lot of buttons or windows you have to click before getting where you want to be to complete a task --- ### Helps me stay organized - Overall rating: 4/5 - Reviewer: Shayne R. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall a very good experience. I believe that this is a good software to help me to meet the organizational needs of our business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This Mindbody software helps me to stay organized with my clients. It is easy to use and works well for what I need. #### Cons The software could be more user friendly. One thing that I noticed is that when I go to enter a new client, it gives me options of other clients already that are not even close to the client I'm entering. --- ### Great fully embedded platform, with many integrations. Some improvement on the UI would make it even greater - Overall rating: 4/5 - Reviewer: Matthieu C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Mindbody is a great platform to run a small fitness business as it integrates the scheduling, CRM, billing and financial management tools.The mobile app is very user friendly for check in and also to sign up clients while not at a desk. The classpass integration and the connection with other fitness app makes it easy to acquire clients via these other subscription offerings. #### Cons There are a number of elements that could be improved with the platform: 1) The scheduling of classes and updates to existing schedule are not very user friendly. There should be an easier drag/drop and better UI for updates. The page refreshes every time we tick a box or change a coach. 2) It lacks a native fitness programming and logging tool like Wodify has. 3) Some clients often face issues with logging into their account on mobile, and the reason is generally unclear. 4) At the age of GenAI, it would be great to get some recommendations for business optimizations --- ### MINDBODY: THE NEW AGE MAFIA - ONCE YOU'RE IN, YOU CAN'T GET OUT - Overall rating: 1/5 - Reviewer: Lisa M. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered They refuse to honor basic contract law principles and are attempting to charge a void contract. Absolutely predatory behavior targeting vulnerable post-surgical patients. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros NOTHING! The software is extremely difficult. They outsource everything and they aren't even versed in the type of wellness I do. #### Cons Mindbody targeted me for a sales call just 15 days after major surgery while I was on Schedule II opioids (oxycodone). I signed a contract 22 days post-surgery while still medically impaired. When I provided complete medical documentation proving I lacked capacity to contract, their representative "Bianca" (Case #05186350, Order #00452655) completely dismissed it and closed my case without legal review. --- ### Great program for scheduling - Overall rating: 5/5 - Reviewer: Nicolas V. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's a great program, the support is good and the value is well worth it. The ability to manage employees and payments is perfect for what I need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to access my schedule from anywhere. It's nice to be able to look at my appointments from this week to next month. #### Cons For some reason, the schedule on the mobile app doesn't display properly when I'm accessing later at night (11pm/12am). Other than that, everything is great ## More reviews [Next reviews](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/?page=2) --- Mindbody Reviews, Pros and Cons - 2026 Software Advice