My PT Hub vs PaySubsOnline

My PT Hub has 2295 reviews and a rating of 4.60 / 5 vs PaySubsOnline which has 16 reviews and a rating of 4.06 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.60 / 5 (2,295)

4.06 / 5 (16)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

October 23, 2020

July 23, 2018

Pros/Cons

  • Pros

  • It is extremely easy to use and worth every buck

  • App is very good, easy to use and nice to be able to book clients in at ease

  • Cons

  • Although the nutrition side is great, it isn't as good to use as my fitness pal for clients to track foods.

  • A few clients had trouble with access because they were across multiple accounts but customer support was able to solve it.

  • Pros

  • It has good features. Worked easily with direct debits and GoCardless, it is collection 90% of our subs due.

  • The software has helped our facility manage memberships, events, and payments thoroughly and efficiently. I especially appreciate the flexibility in customizing almost every feature to fit our needs.

  • Cons

  • It was a bit hard to train others how to use the software but we eventually got the hang of it and enjoy using it.

  • Support when frequent problems arise. Its not cheap and needs to be much more effective to make it worthwhile in the long term. Not much support in chasing up outstanding subs. One or two bugs.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux