My PT Hub vs Upper Hand

My PT Hub has 2687 reviews and a rating of 4.6 / 5 stars vs Upper Hand which has 80 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 / 5 (2687)
4.09 / 5 (80)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
October 13, 2021
October 13, 2021
Pros/Cons
  • Pros

  • I really like how the workouts and nutrition programs have great examples to work off of. The nutrition database is amazing too.
  • Price is better than most, i love the videos and workout library.
  • Cons

  • The drop down menus of picking the workouts could be easier for some clients struggle with that.
  • It was bad because I had touted this site as one of the perks for training with me with all the workouts I could send them, etc.
  • Pros

  • It looks great, and creating events is very easy.
  • As we get our business off the ground it has been great exploring the various features, and we are excited about the customer experience we'll be able to provide thanks to the software's ease of use.
  • Cons

  • Lacking several must have features that my new software program has. Also had numerous occasions where I cancelled a client but they continued to get charged through Upperhand.
  • The complete lack of customization and available software and/or plugins (parent/child accounts, financial and administrative dashboards).
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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