PaySubsOnline vs Zen Planner

PaySubsOnline has 16 reviews and a rating of 4.06 / 5 vs Zen Planner which has 214 reviews and a rating of 4.33 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.06 / 5 (16)

4.33 / 5 (214)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

July 23, 2018

October 12, 2020

Pros/Cons

  • Pros

  • It has good features. Worked easily with direct debits and GoCardless, it is collection 90% of our subs due.

  • The software has helped our facility manage memberships, events, and payments thoroughly and efficiently. I especially appreciate the flexibility in customizing almost every feature to fit our needs.

  • Cons

  • It was a bit hard to train others how to use the software but we eventually got the hang of it and enjoy using it.

  • Support when frequent problems arise. Its not cheap and needs to be much more effective to make it worthwhile in the long term. Not much support in chasing up outstanding subs. One or two bugs.

  • Pros

  • Easy interface. Lots of options. Quality customer service.

  • The customer service is A+! I also like the easily to read Calendar.

  • Cons

  • This software is very versatile, but it can be convoluted. I have to contact them all the time. And they always have the answers.

  • Some integrations are a little confusing. Team is quick to help though.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux