--- title: "SportsEngine Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SportsEngine. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SportsEngine is a good fit for you!" source_url: "https://www.softwareadvice.com/club-management/sportsengine-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Club Management Software](https://www.softwareadvice.com/club-management/) / [SportsEngine](https://www.softwareadvice.com/club-management/sportsengine-profile/) / SportsEngine Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/club-management/sportsengine-profile/) Reviews [Alternatives](https://www.softwareadvice.com/club-management/sportsengine-profile/alternatives/) # SportsEngine User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 198 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 3.9/5 - Value for money: 4.0/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 117 reviews (59%) - 4 stars: 44 reviews (22%) - 3 stars: 16 reviews (8%) - 2 stars: 6 reviews (3%) - 1 star: 15 reviews (8%) ### Most mentioned pros - this app enables players, parents, and coaches to stay in constant communication as well as provides up to date calendar and schedule information. - Sports engine is great for someone that has experience with this type of software system. If you are new to the registration software, it might not be the best option. - I liked that the software had many features such as a countdown timer. ### Most mentioned cons - Long time customer- the customer service has major issues. - Use Someone else - their customer service is terrible and has many issues - and pushes insurance etc on your cutomers - It will end up giving you massive headaches and causing a ton of problems and making your club look unprofessional. ## SportsEngine customer reviews Showing reviews 1-25 of 198 (page 1). ### SportsEngine review - Overall rating: 5/5 - Reviewer: Sonny S. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I thoroughly enjoy NBC SportsEngine HQ's all-in-one, centralizes, registration, scheduling, and payments. #### Cons SportsEngine app is buggy, featuring persistent, intrusive ads that sometimes require a paid subscription to remove. --- ### Why I chose SportsEngine - Overall rating: 5/5 - Reviewer: Kraig O. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been with these guys from the beginning with multiple sports and clubs. They keep improving, keep listening and are generally fun people to work with. I think there's room for improvement in their product and they keep doing that, which is what I appreciate the most. They're also far ahead of their competition in terms of support and engagement with their user community. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SportsEngine is more than a website. It's team collaboration software, content sharing, volunteer management, financial management and more. I still use other software tools, but I wouldn't have to, and in many cases it's just a matter of taking the time to migrate to SportsEngine's better solutions. I still use Ground.Work for collecting fees, because it's cheaper, but SportsEngine would be easier for me in the long run, if my board would let me switch. #### Cons There are some features of SportsEngine that I find unintuitive, like News and News Aggregators, but the functionality and support is there, which is far more than I can say for most competitors. I also think some collaborations with partners like Ground.Work or JotForm would make sense to reduce cost and complexity of the existing solutions within the SportsEngine suite. #### Reasons for choosing SportsEngine SportsEngine was and is the best overall sports management solution available for me and my club. #### Reasons for switching to SportsEngine Needed professional help, a more polished site, and better support. --- ### Best Out There - Overall rating: 5/5 - Reviewer: christine r. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Or club is able to spend the time with the actual things that matter for any youth sports organization: the families....we know the business side is now solid with the use of SportsEngine. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Help desk tutorials so you can be self sufficient. Fee collection is HUGE for volunteer organizations....so the multiple options of installments, customizations, and billing are amazingly helpful....especially as businesses are moving away from taking checks. Our club was literally in the red until we got SportsEngine to help us collect fees properly, communicate, and promote. ALSO now HUGE is that our main league can send the game schedule directly to our website! ALL on same platform now and gigantic time saver! #### Cons I have seen the availability of immediate support diminish.... Support is GREAT but reaching someone quickly, as a volunteer like myself, is important. Communicating to people who are not 'members' would help...as we have Alumni who are not comfortable with websites. #### Reasons for switching to SportsEngine Because we knew there would be a more efficient, universal platform that all clubs might switch to in our area...being connected in a smaller hockey market was going to be a plus. Also we knew we would always have a switchover in volunteering...so the self training aspect was massive. --- ### Best League Set up with amazing customer service! - Overall rating: 5/5 - Reviewer: Meghan G. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use this for everything our Little League needs for admins, parents, athletes and spectators. We utilize just about every aspect the site offers. From registration to our own merchandise sales, emails to rescheduling and constant contact with any member of the league. Always finding more options to make the navigation even easier and functions I didn’t know existed. I love using SE! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the way the site and app are easy to use for most, but the customer service/help options are the best I’ve ever used. The options for making the site customized for your needs are so easy and fun! You can even set up training sessions on a specific topic if needed! Keeps all our information easy to pull up and organized while letting our athletes and parents informed. #### Cons Could be a bit cheaper, like 3% + $1 each transaction like competitors. #### Reasons for choosing SportsEngine Our existing experience coupled with offering so many options for a user friendly website for anyone interested in knowing more about our charted non-profit, 100% volunteer organization. The DIBS assignment page is a definite selling point, being able to assign projects or have them listed and keeping track of who does what and when so we can monitor how much work our volunteers are doing. --- ### Fusion SC User Review - Overall rating: 4/5 - Reviewer: Lacey W. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Registration and player management has become much simpler and more streamlined since we switched to SportsEngine, with everything being 100% online. It has made our processes simpler and faster to work through, from rostering to invoicing and even processing refunds. As a Club Admin and parent, I also find the website to be very user friendly for both sides. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the fact that everything is migrating into one location, taking away the need for using/visiting multiple websites to complete necessary tasks. #### Cons There is a lack of some functionality that our organization had with our previous software (Blue Sombrero), which makes some tasks impossible to do without big workarounds (if at all). One example of this is the ability to transfer players between programs without parents having to complete a whole new registration. #### Reasons for switching to SportsEngine We were looking for something more modern that offered better functionality to not only handle registration and player management, but also serve our needs on the website end. SportsEngine offered a product that fit the direction we were looking to go towards, especially with the NBC merge that was coming soon (at the time we went over the proposal). --- ### Doubled the size of our club - Overall rating: 5/5 - Reviewer: Dave H. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's doubled the size of our club in three year. The new site seems to project more confidence but it also appears very high in search engine results for our area, so we have more exposure. It's dramatically reduced the time we have to spend getting information to people or collecting information and fees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Once setup, it is easy to prepare for each season by making any changes to past registrations and duplicating them for the next season. It's radically reduced the amount of cash and checks we handle -- almost every transaction goes through the website now. #### Cons Some may find the initial setup tricky but Sports Engine offers a service for setting up your website, and rates that are really good if you compare with having an web design agency doing the work. #### Reasons for choosing SportsEngine We were not 100% certain if either product would be easy to use, until I talked to the webmaster of another club and he raved about Sports Engine and said they love it. That tipped the scales. The price point for Team Snap was higher (I think it was twice the price) and for our purposes Sports Engine seemed to offer everything we wanted. #### Reasons for switching to SportsEngine I was looking at Team Snap and Sports Engine, and we went with Sports Engine for a number of reasons including the mobile app, the price point, and after having a conference call with a sales representative from Sports Engine. --- ### Using SPortsEngine as a referee - Overall rating: 4/5 - Reviewer: Richard C. - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Use the software as an end user to go in for game reports. After a game when there is a penalty to report, I go to SportEngine and look up the game Sometimes I go in to look at future games coming up #### Ratings breakdown - Ease of use: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros All league games are listed. Games are usually in one central location (Need good thought process as to how leagues and games are listed) #### Cons Penalties from games are listed in order they occurred rather than broken out by team Not always intuitive #### Reasons for switching to SportsEngine Was not my decision. SportsENgine is tied in with USA Hockey and reporting is easier across the country using one database --- ### Youth Football League Loves SportsEngine - Overall rating: 5/5 - Reviewer: Wally S. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use. Very cost effective to switch over to and use year to year. High Levels of communication within the tool. SportsEngine is always making changes to try and improve the software. Adaptability between different orgs to use one piece of software for multiple different leagues and sports. I highly recommend this offtware quite to help in running youth sports orgs. #### Cons Sometimes the customer service people take a little longer than you would expect to answer questions. #### Reasons for switching to SportsEngine Cost and how the tool communicates within it. --- ### Not good customer service - Overall rating: 5/5 - Reviewer: Eric G. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered I am really concerned about customer service. Very poor follow up. “POOR” #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Sharp, several element options and feature #### Cons When I need to make any major changes I don’t have the opportunity to move fast. #### Reasons for choosing SportsEngine I thought the professionalism website features and customer service was great #### Reasons for switching to SportsEngine Wanted a more professional website with more features --- ### Customer Service & Support...not here - Overall rating: 2/5 - Reviewer: Seamus B. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered It's fines as long as you don't need help. If you find yourself needing help just know it's going to more than likely not going to happen the same day. If you go online to request their help they ask you to select 5 minutes of 15 minutes of help time....what the heck...what if my problem takes 20 minutes #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Recurring billing but due to lack of customer support it's not worth it #### Cons SportsEngine leadership clearly see customer service and support as overhead and does everything in their power to keep this expense down to maximize their bottom line. #### Reasons for choosing SportsEngine recurring billing but I'm leaving SportsEngine because the customer service & support is a nightmare --- ### Having looked at and used many League Management platforms, SportsEngine® beats everyone hands down. - Overall rating: 5/5 - Reviewer: Carl R. - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered As the Webmaster and Registrar, my personal benefit has been the ability to remove myself form the day-to-day changes to the website. In our old site (we had for 6 years), the page content had to be edited in HTML (web page base language) to work the way we needed it to work. As a result, I (the webmaster) was the only person with the qualifications to make those changes. With SportsEngine® I've been able to empower a good number of the board members so that they can make changes to an area of the site, post news, and send league wide communications. Not only does this reduce the workload for me, but allows the board members to get information out in a more timely manner. The 2nd benefit for us is the 'responsive design' templates. We found that the majority of our users interact with the website and league information on a mobile phone. Without responsive design it was impossible to interact with many parts of the old website. This factor was key for us looking into the future to create a sustainable website and tools. We certainly did not want to change websites again. Another key benefit that we hoped would deliver the expected results was the integrated mobile app. The app is free to all members, and is focused on the TEAM rather than the websites focus of the LEAGUE. We've been pleased to find that adoption of the app was rapid, and that families really leveraged the app as their daily platform for all things related to the team. We also unexpectedly found that we could leverage the apps built in notifications to reach parents with important league information (rain outs, field changes, game reschedules) where they may not read or simply ignore the same information in email form. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So many pro's it will be hard to list them all. The ease of use is tremendous which makes it possible for most of the board members to contribute to the site during all cycles of the board year. Because the help documentation is so thorough getting new members up-to-speed and able to manage their own communication streams takes little time and does not require the league to have a 'webmaster guru' to support everyone. Another nice element is that that the site is 'data driven', meaning that all of the news, text, documents, etc. that are added are stored in a database so that you can change templates based on you're personal preferences without loosing any of the content you've created. The registrations work extremely well, and with the rostering functions make adding players to teams a simple and thorough process that can easily be handled by anyone who can use email. Dibs is an essential tool for managing volunteer hours and commitments and continues to evolve - as does every part of the platform - to make a larger impact over time. The other key feature for our league has to be the integration with the SportsEngine® app. One the season gets into full swing, parents and players utilize the mobile app for game times, practice times, league news, and team messaging. With the RSVP features, the app has become the key tool for our team managers, and team staff. There are many more pros that I could list, but there is a limit to what I can write! --- ### Good software for small organizations looking for basic features - Overall rating: 4/5 - Reviewer: Michael F. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It felt like everything took multiple steps to do simple things. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Once you got used to how to navigate it made doing repeatable tasks very easy. #### Cons The ability to make custom look and feel for our two organizations. --- ### SportsEngine is the way to go - Overall rating: 5/5 - Reviewer: Kraig O. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This isn't just website/marketing software! It's a web-based platform for running your entire sports organization. It's how we communicate, manage teams, organize events, accept payments and manage registrations. Want to get word out at the last minute about a cancellation? Use SportsEngine to broadcast the message by text and email, with a simple calendar update. Want to bill a parent for their kids extra lesson? Just send them a PowerPay bill online. You'll get paid online and have a record of the whole thing. To top it all off, the whole thing is backed by NBC Sports, so you get all kinds of free publicity at a National level and your organization looks like they've really got it together. #### Cons There are some things that I don't like, but they just keep making it better. Don't like something? Go to a user group meeting and talk to them about it. If your ideas make more sense, you'll probably see them in an update. They have great support and really listen to the needs of their users. --- ### Terrible product for Organization management - Overall rating: 1/5 - Reviewer: Sara S. - Verified reviewer: Yes - Industry: Sports - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. There is literally nothing I like most about this software. #### Cons I can't think of one redeeming thing about this platform. It's terrible for administrators and families alike The communication tools are awful (the texts alert you to check your email... super redundant... it's 2021!!!) The registration platform doesn't actually work as their videos claim, and the app is so super glitchy that when managers change events, the changes "stick" less than half the time. There is ZERO customer service, I have yet to speak to an actual person. The only reason we stuck with them for so long was because US Club used them.. We're leaving ASAP and you should, too!!! --- ### I have been the webmaster of the MN Selects Festival for the past seven years. - Overall rating: 5/5 - Reviewer: Randy T. - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered The MN Selects were able to replace the manual registration process for approximately 700 players each year with an online solution that has built in reporting capabilities. So, in addition to managing our Festival more effectively in terms of time and money, we are also able to leverage various functionality to allow our coaches to track their registrations, assign jersey numbers, etc., as well as allow our Directors to track their regions teams at a holistic level. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I had no prior experience as a webmaster when our MN Selects organization decided to pursue a company to help us manage our 40 team/680 player yearly festival. In a short time, we were up and running with a brand new website leveraging SportsEngine. I would say the most important aspect of the software is it's ease of use - the fact that an individual (and organization) with no prior experience was able to implement a solution so quickly clearly speaks to the strength of the product. In addition, equally as important to me/us as users, is the quality of the team's Customer Support. I continue to be impressed with the ease in which we are able to enhance and upgrade our site year after year thanks to the help of the SportsEngine team. --- ### Sports - Overall rating: 3/5 - Reviewer: Elijah A. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Outdated system, that is not user friendly. Customer service is lacking as well. I would not recommend to someone looking for a Registration System. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to review archived documents. Registration processing fee is not bad. In line with the market. #### Cons The accounting function is outdated. Very difficult to track and drill down on accounts. Accounts receivables are impossible to track. No link to keep players from playing if their account become delinquent. #### Reasons for choosing SportsEngine We were forced to use it. --- ### Flexibility Limited - Overall rating: 3/5 - Reviewer: Joyce F. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have liked most of the functions on SE except the payment options that have no flexibility. I like the recurring payments from parents but I couldn't add any credits or debits to any account. Now I am being told I can't use my 3rd party merchant services. So it's either break a contract with my merchant service provider who gives me GREAT rates and use SE high rates or find new software. Very frustrating. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I like the recurring payments and the calendar and registrations for my teams. Love having AES for our tournaments. #### Cons Customer Support is not the best. Hard to get help when needed. Chat lines are not always accessible and can't call anyone period. Told one thing by one rep only to be told something different by another rep. Takes forever to get a response or help from anyone there. Have to set an appt for a week or so out to get someone to call you. --- ### Sport Engine has been great for my league since the first day I changed over to their website. - Overall rating: 5/5 - Reviewer: Adam B. - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros First off, it's very professional looking! Which is a big selling point for my league. The look created legitimacy for my league. The support staff has been excellent to work with! From the Sales Representative and Account Manager I work with, all the way through Registration and Tech Support departments, all have been helpful, and prompt when doing so! I honestly believe the professional look of my website has given my business the edge over the competition in my market. And last, but certainly not least, the website is super easy for the user like me to edit, post pictures, video and content to my website. #### Cons I don't dislike anything about Sport Engine's websites, or them as a company. If there was anything that could be thought of as a negative, or a drawback, is that as a new company, they have a lot of great new ideas and features that they plan to roll out in the future, but things like that take time to develop, so making sure they're done right for the sake of the customer is what is important. Patience is the virtue we all must have until those new features are brought to use. --- ### SportsEngine: Lots of promises but nothing works as advertised. Customer support is awful. - Overall rating: 1/5 - Reviewer: Anthony L. - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered I purchased this product to set up a website for a youth volleyball club I manage. None of the features the sales rep promised or touted work as advertised. They will take your money and leave you to figure everything out. I had to hire someone with website experience to get the basic shell set up. It's not intuitive or user friendly. There are lots of bugs and glitches. Extremely frustrating. The worst part of the experience has been the customer support. There is none. You have to email your question. Responses take a minimum of 24 hours to come and they rarely solve the problem. Mostly a "try this" or "we think"... If I attempt their "try this" and it does not work it's another email and another 24+ hours for a response. Items that should be resolved in less then an hour take weeks to resolve. Don't waste your money or time with this product. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Its a professional looking website. #### Cons Extremely time consuming to use. Awful customer support. Lot's of glitches and bugs. #### Vendor response Thanks for the feedback Anthony. Our support team is available 7 days a week and you can contact them via phone, email, or twitter. Also, I'd recommend you reach out and set up a time with your account manager so they can help you out. It's an included part of your service and should help you get started. Replied June 2017 --- ### Easy to Use, Great Client Support! - Overall rating: 5/5 - Reviewer: Laurel B. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and initial set-up. Plus the fact that web-based chat support is available quickly and easily, and the support techs convey the help clearly and in laymen's terms. #### Cons Nothing...since we've started using SportsEngine, we haven't come across anything that we don't like. Anything that we haven't understood or needed help with, we have been able to get that help or clarification ASAP from support services. #### Reasons for choosing SportsEngine Many of our member organizations already use SportsEngine in their local leagues across the USA, so it was nice to be able to synch in with them, when they registered on our site as already established members. --- ### Stay Away or plan to take a full time job trying to figure it out - Overall rating: 2/5 - Reviewer: Dan S. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered We got scared into changing and at every step of the way it has been a dismal experience. Strongly suggest people stay away from the service if you want to manage your team/club. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros They offer to do a lot of the work for you and their customer service team is very responsive. They can't do a lot to help you because of the limitations of the platform though. #### Cons Everything else. UI is ancient, functionality is cumbersome. Doesn't allow for you to email parents/guardians. If you signed up your kid for a tournament years ago, it keeps all that information and creates an identity based on the email that you can't control for your members. When they want help with a password reset or change emails it all goes through sportsengine and the admins can't help. #### Reasons for switching to SportsEngine Old company was bought out by SportsEngine --- ### Longtime customer on the SportsEngine platform - Overall rating: 5/5 - Reviewer: Chris C. - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really like the ease and flexibility of altering the appearance of our site. The widgets make it very to use. Support team is very responsive and their developers seem to be consistently making improvements. #### Cons The sms and messaging has improved greatly for clubs/teams but it needs to have the ability to message on a league wide basis. #### Vendor response Thanks for the review Chris. We recently released People360, a new tool that allows you to message any and all members. Best of all, you can create groups easily, and also send messages to teams or groups of teams. I think this would be a great solution for you to take care of league wide messaging. Here's more information or you can reach out to your account manager. https://www.sportsengine.com/solutions/people360/ Replied July 2018 --- ### Great product for the price! - Overall rating: 4/5 - Reviewer: Kevin J. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience, great people and great growth potential in the market they serve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Been using it for more than seven years and the features that have been added since the first year is impressive. It’s easy to use and I am looking forward to what’s next! #### Cons Sometimes the functionality can be limiting, but there is a solution for every challenge I have faced! #### Reasons for choosing SportsEngine Local growing company with great people and ease of use for what I need to do. --- ### Great for Youth Baseball - Overall rating: 4/5 - Reviewer: Richard R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This product helped save all the bac and forth via text messages with parents, it allowed parents to tell me if their son or daughter can make a game or practice and it also allows me keep track of the games within the app. Nothing but a great convenient experience. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I love how it's easy to manage your team, and send out notifications, schedules and game updates to all the parents without having to send out the info via a group text which can get messy. #### Cons There isn't much that I don't like about the software. I just wish there was a way to force the parents to RSVP however that isn't a software issue. --- ### Very useful site - Overall rating: 5/5 - Reviewer: Lucio C. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I deal with less paperwork, am more organized and able to get all the information I need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It has saved me a lot of time and allowed me to use my time for other tasks. All the information I need is at my finger tips. #### Cons I wish some of the forms that are filled out could be printed without needing to be down and uploaded. #### Reasons for choosing SportsEngine The ability to track paperwork and payments online. ## More reviews [Next reviews](https://www.softwareadvice.com/club-management/sportsengine-profile/reviews/?page=2) --- SportsEngine Reviews, Pros and Cons - 2026 Software Advice