All TeeQuest Reviews

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User Profile

Jonathan

Verified reviewer

Sports, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2021

Teequest is a solid product

The Teequest team is a dedicated staff that is focused on helping your golf course improve its bottom line and train your staff for success. Their personal touch with the set up process and customer support is refreshing! They are very punctual and after being with a bigger company their personal touch and willingness to solve the problem quickly is a huge change compared to the big company experience that we had in the past when it went often take days and multiple ticket numbers to fix an issue. Specifically, [SENSITIVE CONTENT] is simply awesome and a huge help in any endeavor with the system. He continues to go above and beyond fixing the problem and then proactively helping us manage or strategize to eliminate future issues.

PROS

The customer service is outstanding with a punctual and dedicated staff. the ease-of-use is great for us too being an operation that has many part time employees they love the set up of the system and intuitive design.

CONS

It would be nice to be able to check in on the tee sheet and do some minor adjustments from my mobile phone. At the present time I need to use an outside source to do a remote login to my computer for any adjustments away from the golf course.

Reason for choosing TeeQuest

Personal touch, For us the ability to talk to a physical person on the phone quickly to help solve problems or to be trained on different parts of the system was highly critical and teequest has delivered every time. Also they continue to look for feedback to improve their system personally reaching out and doing quarterly check-in’s. They are truly committed to helping your golf course improve the bottom line, communicate better with customers and provide a great online experience. I highly recommend Teequest to every golf course and especially smaller public courses looking for a clean professional presentation at a great price!

Reasons for switching to TeeQuest

We wanted to take control of our T sheet and have more of a personal touch when it came to organizing our golf course and strategizing about how we could create a better customer experience. Also course specials with golf now often lead to individual golfers coming in and wanting to play by themselves i’ll course specials for the new system include at least two golfers at a time eliminating conflict at the register with pairing up on carts.

Ron

Recreational Facilities and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

TeeQuest Golf Software

VERY VERY GOOD - They could not have more helpful. 10 out of 10.

PROS

Very simple and easy for the staff to use. East to get from the Tee Sheet to the POS. Also to enter new Members and capture information. Great reports as well. Support is AWESOME as well.

CONS

Nothing really. We are unique 27 hole golf course and the team at TeeQuest was very accommodating to our needs.

Reason for choosing TeeQuest

Great reviews for its current customers.

Reasons for switching to TeeQuest

Poor service. Too many issues with overbooking or not booked at all. Paying way too much with Hot deals and felt like I was competing with GolfNow & I thought they were supposed to be my partner. Not my competition.

User Profile

Alec

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

Overall I am very pleased with the ease of use for my staff.

PROS

The POS is incredibly simplified for my staff, allowing them the confidence to perform their jobs quickly and efficiently. Being able to drop tee times at random times allows me the opportunity to maximize my revenues and give customers the best chance to play our course.

CONS

When a customer is booking online and they do not actually book the time, it leaves the time unavailable for an extended period of time and doesn't let us reserve the tee times for another customer.

Vendor Response

Alec, we hold that tee time for the customer online for 10 minutes (by design) so someone else (who may be a faster at typing) does not come in and book it out from under them. If they do not complete the transaction within 10 minutes we open it back up to everyone.

Replied March 2018

Larry

Sports, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Tee Quest

The experience with Tee Quest is Excellent.

PROS

Software applicability at the time of a purchase is generally well determined. Support is the greatest need once the decision to purchase a software system. The support by Tee Quest has been outstanding.

CONS

Most all software systems are not ideal in every aspect. Tee Quest's system like others does not offer all the services one might desire for an expanding golf related business. We think highly enough of Tee Quest that what one might suggest is a shortcoming in an area of their system is far surpassed by the merits of their overall product applicability generally and their support specifically.

Reason for choosing TeeQuest

The product simply was better and more in line with our needs. Being small enough to be responsive but large enough to be relevant is important to us.

Shane

Hospitality, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

We have used several other POS & Tee Sheet vendors but TeeQuest is the best fit for our 7 courses.

The software has helped our facilities to have a great online presence selling a lot of course special tee times and online store certificates.

PROS

We have been very pleased with how easy the system is to use. Our staff warmed up to TeeQuest right away. From the management end, TeeQuest answered all of our questions, took our comments and suggestions for how we manage our operations, and made some technical changes that really helped us through the transition.

CONS

We are currently not able to do refunds onto Member Charge accounts but I have been told that is going to be fixed in the next release which is in a couple of weeks.

John

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Thank you TeeQuest, I could not be as successful at my job without you.

PROS

TeeQuest has simplified our process of running the tee sheet, tracking rounds and taking physical inventory. Their team is always available to assist us when we have any problems or questions. The training that they provided made it very easy for me to then train my staff and get them to feel comfortable with the system quickly. I love the fact that you can take the Tee Sheet to an offline mode if we lose our internet connection.

CONS

*

Austin

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Having used over a dozen POS systems, we can say with confidence this is the best and were happy.

Business operations have become much easier, fast, more efficient and have result in thousands saved.

PROS

The tee sheet is easy to run specials on and make organizing tournament days and times very easy. The POS side is very user friendly and easy to train staff. The inventory keeping makes reordering and inventory analysis as easy as it gets so we always have the right items and have them in stock. This system does not only do everything we need it to and more, but it does it very easily and saves the business a lot of money by saving a lot of time.

CONS

Cannot book multiple tee times at once. Would like to have an option the tee time confirmations are sent.

Rick

Recreational Facilities and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Top Notch Support

This is a great POS system and tee sheet management software backed by excellent support. The best part is getting away from GolfNow. We control our tee time sales again!

PROS

The software is great, but the support is the best thing. Very responsive and easy to get questions answered.

CONS

Linking in beverage cart sales with the system would improve sales tracking. That process is promised for next year.

Reason for choosing TeeQuest

Smaller, more responsive company; good reviews from other golf courses; and a great product.

Reasons for switching to TeeQuest

We had to give GolfNow two tee times a day which they could sell for whatever price they wanted. They also could change our rates without consulting us. They devalued our service and cost us thousands in lost revenue.

Chuck

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

A great company!

PROS

We have been with TeeQuest since 2007 and they have been a joy to work with. If problems or questions ever arise with hardware, software, or the process of booking times, they are immediately responsive.

CONS

Eric

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

If you are looking for a full service provider then TeeQuest is your answer.

PROS

I have been working with TeeQuest for the past 10 years and feel more like a partner than customer. The staff at TeeQuest is constantly concerned with feedback and ways that they can improve the overall TQ experience. The support staff is second to none and is always available during those difficult course hours.

CONS

They don't offer a solution for managing tournaments at this time. We use a 3rd party for that though.

Christopher

Recreational Facilities and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2017

Great people to work with! Love working with TeeQuest.

We came from an unreliable inconsistent software that was web-based. This software is tremendously more reliable.

PROS

-Very user friendly -straight-forward functions -meets my eye well -support staff is fast and effective

CONS

-Some basic functions are missing -A few more basic capabilities regarding member charging and the tee sheet would be nice

Vendor Response

Chris, we are happy to report that we have added many of the tee sheet functions that we have spoken about and the functionality do a refund on a members AR account.

Replied March 2018

Conrad

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

So many features all in one software. TeeQuest does everything we need it to. Literally everything.

Absolutely fantastic and easy to use software for managing golf courses.

PROS

We absolutely love tee quest. We love how easy it is to use. Managing tee times in now easier than ever. We also manage inventory and our food and beverage supply easily. It can even do so much more if you need it to!

CONS

It would be a crime to say anything wrong about this software. We genuinely enjoy using it and we have never been let down.

Eddie

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Great company and great software!

PROS

Managing our 36 hole facility with TeeQuest is straightforward. Both our courses have a web presence and generate revenue from online bookings, which frees my staff to focus on serving customers in the proshop.

CONS

We had several things about the software that needed fixed early on but those have all been rectified over time. It really does everything we need and don't really have any cons at the moment.

Andrew

Sports, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

Outstanding point of sale solution for golf courses, low cost, great customer service.

PROS

I love the fact that this small business is providing a point of sale solution and online tee sheet that actually helps golf courses. The product is incredibly reliable and easy to use.

CONS

The website that TeeQuest provides leaves far more to be desired. It feels a bit aged in terms of web development and does not allow customizability on the golf course side.

Brad

Recreational Facilities and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

TeeQuest Review

Been great to work with! Top notch customer service. In person training was easy to pick up.

PROS

TouchScreen, transition from tee sheet to POS. Reports

CONS

This may be available...going to a portable option for beverage cars/outside sales

Reason for choosing TeeQuest

Fee structure, Software/Demo more appealing.

Hank

Recreational Facilities and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Redfield review

We've been very happy so far with teequest

PROS

I like having control over the website and online booking rates

CONS

There's nothing that i would say i like the "least". checking in golfers takes a few extra steps but it's still pretty quick

Reasons for switching to TeeQuest

Would never hear from golf now. Had no control over online rates or Hot Deals.

Riley

Recreational Facilities and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Beech Creek Golf Club TeeQuest Review

PROS

We really enjoy the freedom from the trade times we had with our last POS/Tee Sheet system. We no longer are stuck discounting our tee times below what we want and essentially devaluing our product. What's even better is that the functionality of the software is great. It was an easy transition to TeeQuest and we are very happy with the overall performance of the product.

CONS

One of the only problems we have had is that it is a little tricky to ring up tournaments/outings and then pay out gift certificates with a portion of the money.

Kevin

Recreational Facilities and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2021

Easy Update

From the initial sales conversation to installation was exactly as as advertised.

PROS

The transition from our old system to this was very easy. The learning curve for the staff was very minimal. The reports are very simple to retieve and use.

CONS

I would like to see a phone app so I can monitor the tee sheet from out on the course.

Reason for choosing TeeQuest

A smaller company and hopefully better product support.

Reasons for switching to TeeQuest

It was time to get more control of our tee sheet and get a better value for our system.

Jerrod

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

TeeQuest Review

My experience has been very good! No problems at all!

PROS

Everything is pretty straight forward! It is very difficult to make a mistake using this software! Very easy to learn

CONS

The only complaint I have is I would like for there to be a "non member" feature. We have a lot of returning public play & it makes it easier to have them already in the system so we do not have to keep asking for there name & phone number!

Reason for choosing TeeQuest

Very easy to learn system for a low price!

Reasons for switching to TeeQuest

We needed an upgrade

Kevin

Restaurants, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Saving

PROS

User friendly for all of employees and managers much quicker to check in golfers

CONS

I find that the tee sheet and system works very well for what I am doing give me a year of using it and I will come up with something that it needs but right now everything is working just fine

Reasons for switching to TeeQuest

cost saving

Matt

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

TeeQuest Solutions Review

We have been extremely pleased with the transition to TeeQuest at our facilities. From the pre-planning to the install and training, the implementation of the software was the easiest and most efficient that we have experienced. Another major benefit is the ease that our employees have had in learning and using the software.

Showing 1 - 21 of 21 Reviews