--- title: "Zen Planner Software Reviews, Demo & Pricing - 2026" description: "Review of Zen Planner Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/club-management/zen-planner-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / Zen Planner Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fitness/zen-planner-profile/reviews/)[Alternatives](https://www.softwareadvice.com/fitness/zen-planner-profile/alternatives/) # Zen Planner Review From $99-$348/month 3 plans Wondering if Zen Planner is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Zen Planner 4.3 [(270)](https://www.softwareadvice.com/fitness/zen-planner-profile/reviews/) Pricing Starting at $99.00 flat rate per month ### About Zen Planner Our comprehensive, gym member management software provides everything you need to turn your passion into a successful business. With payment processing & auto-billing, lead-generating websites + digital marketing, virtual classes, scheduling, retail, automations, Member & Staff Apps, in-depth reporting & more, you have everything required to grow, nurture & retain your members. Do you work for Zen Planner? [Manage this product listing](https://www.g2.com/products/zen-planner/claim_requests/new?auto=true) Wondering if Zen Planner is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. ## Zen Planner User Interface ## Popular Zen Planner Alternatives Main Product Zen Planner 4.3 [(270)](https://www.softwareadvice.com/fitness/zen-planner-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 4.21Value for money - 4.41Customer support - 4.08Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [LegitFit](https://www.softwareadvice.com/gym-management/legitfit-profile/) 4.9 [(243)](https://www.softwareadvice.com/gym-management/legitfit-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.67Value for money - 4.93Customer support - 4.63Functionality Pricing Starting at €79.00 per month Get Price Alternative Product [Wodify](https://www.softwareadvice.com/gym-management/wodify-core-profile/) 4.5 [(155)](https://www.softwareadvice.com/gym-management/wodify-core-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.26Value for money - 4.44Customer support - 4.36Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Kilo](https://www.softwareadvice.com/club-management/kilo-profile/) 5.0 [(70)](https://www.softwareadvice.com/club-management/kilo-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.90Value for money - 4.97Customer support - 4.83Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [ClubRight](https://www.softwareadvice.com/martial-arts/clubright-profile/) 4.8 [(194)](https://www.softwareadvice.com/martial-arts/clubright-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.82Value for money - 4.85Customer support - 4.72Functionality Pricing Starting at £99.00 per month Get Price Alternative Product [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) 4.0 [(2995)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.63Value for money - 3.82Customer support - 4.00Functionality Pricing Available upon request Get Price ## Zen Planner Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Zen Planner Studio $99.00 flat rate, per month Plan includes: - Member Management - SugarWOD Integration - Zen Planner Community - Zen Planner Help Center - Memberships & Billing - Reporting & Dashboards - Online Scheduling - Staff Mobile App - Member Mobile App - Member Self-Service Read More Zen Planner Essentials $198.00 flat rate, per month Plan includes: - Lead Generating Website - Customizable Lead Forms - Appointment Scheduling - Pipeline Management - Blogs - 2-way Text & Email - Facebook Messenger - GMB Messaging - GMB Call Tracking - Missed Call Text Back Read More Zen Planner Ultimate $348.00 flat rate, per month Plan includes: - CRM - Email Verification - Workflows - Lead Tracking - SMS & Email Templates - Email Marketing - Triggers - Trigger Links - Dashboard Reporting - Email Campaigns Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zen Planner Features - Popular features found in Membership Management Application Management Communication Management Dues Management Email Marketing Event Management Member Directory Member Portal Membership Renewals Payment Processing Promotions Management Registration Management - More features of Zen Planner Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications Appointment Management Appointment Scheduling Attendance Management Attendance Tracking Automated Scheduling Belt Ranking Classification Billing & Invoicing Booking Management Calendar Management Class Management Class Registration Class Scheduling Client Management Client Portal Client Profiles Community Management Contract/License Management Credit Card Processing CRM Customer Accounts Customer Database Customer Engagement Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Electronic Payments Email Campaign Management Email Management Email Templates Employee Management Enrollments/Onboarding Event Calendar Event Scheduling Facility Scheduling Fitness Performance Tracking Fitness Plan For Dance Studios For Gyms For Martial Arts For Yoga/Pilates Studios Group Scheduling Instructor Management Inventory Management Lead Generation Lead Management Marketing Automation Member Accounts Member Communication Member Database Membership Management Member Types Mobile Access Mobile App Mobile Booking Online Booking Online Payments Online Registration Point of Sale (POS) Push Notifications Real-Time Reporting Recurring/Subscription Billing Reminders Reporting/Analytics Reporting & Statistics Secure Login Self Check-In/Check-Out Self Service Portal SMS Messaging Social Media Integration Staff Management Student Management Task Scheduling Team Management Template Management Third-Party Integrations Transaction History Visitor Management Waiver Management Website Integration Website Management ## Zen Planner Integrations PaySimple Integration rated undefined from -1 review SugarWOD Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review ClassPass Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Google Drive Integration rated undefined from -1 review See all 14 integrations ## Zen Planner User Reviews ## Zen Planner customer ratings - Overall rating: 4.3/5 - Total reviews: 270 ### Rating distribution - 5 stars: 156 reviews (58%) - 4 stars: 64 reviews (24%) - 3 stars: 27 reviews (10%) - 2 stars: 10 reviews (4%) - 1 star: 13 reviews (5%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 4.2/5 - Customer support: 4.4/5 - Functionality: 4.1/5 --- ### Keeps me organized - Overall rating: 4/5 - Reviewer: Maribel T. - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered I'm not the most organized person and doing all admin, billing as well a coaching my clients, Zen Planner helps to keep the back end of my business organized and running smoothly. The automations are great if they're set up correctly. Their customer support is amazing!! Not much waiting time and my issues are always resolved. When I started, they're pricing was pretty competitive. Although, they've gotten much pricier over the past year. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Having automated billing, emails and scheduling. Being able to pull billing reports at a moment's notice to see where my finances are is a plus. #### Cons Having so many options for reports and automations. It can be very confusing at times and sometimes having two steps to accomplish a task isn't clear. #### Reasons for choosing Zen Planner The price, automations and their customer support. --- ### You can't beat their support team! - Overall rating: 5/5 - Reviewer: Kim R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered I am love the people at ZP. There isn't one person I've come in contact with that hasn't been helpful, positive, encouraging, understanding and cheerful. I went to their office because I was starting a new program and wanted help with the set up of the program and the membership. They set me up with one person to be my helper that day. Now what company will do that? I can tell you that no other software company I've used would've offered me that. Also, love the Zen Academy. I learned about so many more things the software could do for me that I wasn't either using or doing in a google spreadsheet . So now ZP is helping me save more precious time and I'm learning more about my business in the process. Thank you reports and automations! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Honestly, their customer support! However, I don't have to call often as the on boarding team set me up wonderfully to begin with. But the support articles answer almost all my questions so I don't have to call. I am a small studio and don't have a front desk staff but ZP does it all for me (well, allows my clients to do it all for me). It is super easy to use on all fronts. #### Cons I have't run into anything that I don't like. I use ZP on my laptop in a web browser and I've found it confusing to try the staff app on my phone or tablet. This old dog struggles with learning new tricks :) So we can't blame ZP for that. #### Reasons for choosing Zen Planner When I switched...ease of use and price. But now I'd say for their support and how they help keep me up on trends via their blogs, social media posts and Zen Academy. I'm even switching my website over to ZP! #### Reasons for switching to Zen Planner Price; they are local, I'm in CO, and their customer support. #### Vendor response Thanks for your feedback, Kim! Replied September 2019 --- ### Great - Overall rating: 4/5 - Reviewer: Corey P. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered As a business owner, it is like having another employee without the baggage excess. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The functionality towards business but student retention at the same time #### Cons the thing that i like least about the software is the Workout tracking feature. It is very clunky. --- ### Finally Found the Right System - Overall rating: 5/5 - Reviewer: Teagan K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered This software has made this much more simple and allowed us to enhance our customers experience in our facility! #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -Set up was detailed step by step process and had video reviews that our staff could go back to -Customer service is the best that we have seen -Hotline always has a person you can talk to (have answered every question we have had and has taught us how to solve the problem should it ever come up again) - Hotline is available 7am-7pm -Email (you can send a detailed email and have it answered within one business day) - Our on-boarding assistant fallowed up with us after a month to make sure everything was running - Has easy quick reporting - Great schedule (imbeds into website so you do not have to leave company page) -Great point of sale (imbeds into website so you do not have to leave company page) - Mobil app is simple for customers and makes scheduling simple #### Cons online mobil site cannot work with out cookies which most smart phones automatically disable so we needed to send out an email with instructions on how to enable them #### Reasons for choosing Zen Planner Zen planner had everything that we need and everything that we were ready to sacrifice thinking that no software system would have. #### Reasons for switching to Zen Planner We just got away from using a software system that told us they could do everything that we told them we needed and did not, when we needed help to figure out how to fix problems they could only be reached via email and gave us run around answers, and finally when we addressed that we did not like that we were not happy that they were not able to do what they originally told us they could they yelled at us telling us we needed to change our business to fit them. We are so happy to now be using Zen who has gone above and beyond to make sure their system fits exactly what our business needs. Their customer service is top notch! Everyone of their members is friendly and helpful! #### Vendor response Thank you for the review, Teagan! We're glad you've found the right system for your business! Replied October 2019 --- ### Perfect for managing a martial arts studio - Overall rating: 5/5 - Reviewer: Itzak L. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was really impressed on how well they understand how martial art schools work. The software takes into account everything you need to keep your school running - from scheduling out classes students reserve for, to taking payments and setting up merchant accounts, to desk check-in software, to students having their own portal to track their membership and status. Customer support was very helpful during the onboarding. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can tell this software was designed for martial artists. One of my favorite things you can do is designate belt rankings to students, and design your system in a way that when a student is ready to test for the next belt, whether its the amount of time they've been training with the studio, to achieving certain skills required, Zen Planner notifies you and helps you plan belt testing. I loved that they recognize how important it is for martial art schools to know where students rank. I was able to plan out all my belts, what skills are required and minimum of time with the school they need to have to test. Most gym software don't recognize all the small nuances that martial art schools need to track where their students stand. #### Cons The apps for desk login can be a little buggie sometimes and require an update or reset the iPad to get the software to work. #### Reasons for choosing Zen Planner Zen Planner was designed for martial arts schools, not your typical gym. There are a lot of things we need to track that most gyms don't need to track, whether its belt rankings, to skills, to testing. Their pricing was also much more fair than other software like Mindbody. #### Vendor response Thank you so much for your review. We are proud to empower and serve martial arts communities around the globe. Replied May 2021 --- ### Good software; Horrible back office customer service! - Overall rating: 3/5 - Reviewer: Richard R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered ZP's back office customer service is horrible. In fact, "customer service is a misnomer; it is actually customer disservice. ZP's tech support is, from time to time, difficult to access by phone, but the tech support staff is excellent. Additionally, the software is highly evolved, fairly intuitive and reliable. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Zen Planner has nearly all features we require to run our school of traditional Japanese karate, including payment processing, rank tracking, online store, class and event management. #### Cons We started with ZP in late 2023 and had fully migrated by March 2024. In December 2023, we decided to change banks and asked ZP and its payment processor, Gains, to do so. For four months, we've been waiting for them to resolve this issue, but they don't answer our emails and refuse to telephone us to make this simple back-office change. We are mystified and disappointed. So, we've let them know we'll leave ZP if they don't resolve this matter by May 1, 2024. #### Reasons for choosing Zen Planner We had used ZP before the pandemic. We left because ZP because it did not have the capacity to stream live online classes or recorded content. #### Reasons for switching to Zen Planner Wellness Living is expensive; it's Tech Support is very difficult to reach by phone (long waits on hold is the norm); it made no enhancements to its features for traditional martial arts schools during more than 2 years we were clients. --- ### Zen planner does an ok job - Overall rating: 2/5 - Reviewer: Ross A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Would not waste my time with this software, they don't deliver on their promises, invent fees to access your data, don't follow through with their support. It took me 3 months to get them to finish my cancelation as they kept sending emails to students saying they owed because their payments failed AFTER I switched to another system. Very unprofessional and rude. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros It was quite a bit less per month then any of the other software I checked into at the time. It did an ok job for doing parents nights out. #### Cons On the surface it looks like it will do a good job but in reality it is buggy, poorly implemented and just didn't deliver on the promises it was supposed to. #### Reasons for choosing Zen Planner Zen looked like it would do everything that Rainmaker did for less than half the price, 2 years and lots of frustration latter I switched to Spark, #### Reasons for switching to Zen Planner Wanted to upgrade to a program that had better billing and automations --- ### Used it for three years - feature rich but hard to use - Overall rating: 3/5 - Reviewer: Liz M. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We switched from Mindbody to Zenplanner and used it for three years. Zenplanner is chock full of features (other than membership discounts, as mentioned above), but it's so full of features that it becomes clunky and hard to use. I could do just about anything from my admin account, but my fellow coaches who spent less time in it had a harder time working with it. Customers also struggled a lot. We have now switched to Upper Hand, and while it has fewer features and the reports aren't as good, our customers are actually booking their own classes instead of making me do it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I was the primary account administrator, and I could fix just about anything retroactively. Once you really know your way around, it's got almost everything you could think to want. There are a lot of customization options for emails you can send your customers, and it was easy to check which emails an individual had opened. The reports were great. Best reporting I've seen, and it's pretty much the only thing I'll miss. Support was good - very responsive, with multiple ways to contact them. I also appreciated the discounts they gave businesses at the start of the COVID shutdowns. #### Cons The software was very difficult for customers to use, so much that about half of our parents (and a couple of our coaches) just wanted me to do everything for them. Doing so on my end was time-consuming. Zenplanner offers some options to integrate with our existing website, but it didn't work in every circumstance. What customers could do from our primary domain was pretty limited, and it wasn't easy to switch back and forth between our site and the ZP site. Zenplanner does not offer automatically-applied membership discounts, so we had to have customers use offer codes. Membership discounts (such as on retail or private lessons) are pretty standard in fitness businesses and not having that option was a major pain. There was no way to easily see which coaches had availability at which times. #### Reasons for switching to Zen Planner Mindbody raised rates while reducing features. Mindbody was even harder for our customers to use. --- ### Extremely good value! - Overall rating: 5/5 - Reviewer: Sean J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy and have recommended them to others. The options they have to help run your gym are fantastic! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The UX is very easy to navigate and the customer service is very responsive and fast! The analytics are so good! #### Cons Can be hard to edit things but the customer service team is really good at helping. Wish it refreshed automatically but thats a personal preference. #### Vendor response Hello Sean! Thank you for the wonderful review! We're so glad our service is working well for you, and we'll pass your compliments along to our customer service team :) We really appreciate your feedback about editing and auto-refresh—this helps us prioritize improvements. Thank you for recommending us to others. Please reach out anytime if you need assistance! Replied November 2025 --- ### Terrible Customer Service / Worst Features and Updates - Overall rating: 1/5 - Reviewer: Madison H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Awful experience, please save your business and stay away from Zen Planner. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing, they caused us incredible stress whilst using this platform. #### Cons Terrible customer service, no loyalty, charged after cancelling subscription, deceitful about updates, not functional. #### Vendor response We’re genuinely sorry to hear about your experience and the frustration this has caused. We never want anyone to feel let down by our service or updates, and it’s clear we missed the mark here. We understand how critical it is for our platform to support you smoothly and reliably, and we’re sorry for any stress caused, especially if there were issues with cancellation or communication around updates. Hearing this feedback is important to us, and we’re already looking at ways we can improve these areas for you and others. If there’s any additional detail you’re comfortable sharing about your experience, please feel free to reach out. We want to make sure we’re listening and working to do better. Thank you for being open with us about what didn’t work—your experience matters to us. Replied November 2024 --- Showing 1 - 10 of 270 Reviews [See All Reviews](https://www.softwareadvice.com/fitness/zen-planner-profile/reviews/) ## Zen Planner Popular Comparisons [LegitFit vs Zen Planner](https://www.softwareadvice.com/gym-management/legitfit-profile/vs/zen-planner/)[Wodify vs Zen Planner](https://www.softwareadvice.com/gym-management/wodify-core-profile/vs/zen-planner/)[Kilo vs Zen Planner](https://www.softwareadvice.com/club-management/kilo-profile/vs/zen-planner/)[ClubRight vs Zen Planner](https://www.softwareadvice.com/martial-arts/clubright-profile/vs/zen-planner/)[Mindbody vs Zen Planner](https://www.softwareadvice.com/gymnastics/mindbody-profile/vs/zen-planner/)[TeamUp vs Zen Planner](https://www.softwareadvice.com/compare/147712-Teamup/vs/160711-zen-planner/)[Gym Assistant vs Zen Planner](https://www.softwareadvice.com/fitness/gym-assistant-profile/vs/zen-planner/)[Hapana vs Zen Planner](https://www.softwareadvice.com/fitness/hapana-profile/vs/zen-planner/)[ABC Glofox vs Zen Planner](https://www.softwareadvice.com/martial-arts/glofox-profile/vs/zen-planner/)[WellnessLiving vs Zen Planner](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/vs/zen-planner/)[Gymdesk vs Zen Planner](https://www.softwareadvice.com/fitness/martial-arts-on-rails-profile/vs/zen-planner/) [Compare All Alternatives](https://www.softwareadvice.com/fitness/zen-planner-profile/alternatives/) ## Other Top Recommended Membership Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **68** times [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) **4.4** (293) Recently recommended **26** times [iMIS](https://www.softwareadvice.com/nonprofit/imis-profile/) **4.4** (113) Recently recommended **9** times [Findjoo](https://www.softwareadvice.com/membership-management/findjoo-profile/) **4.7** (23) Recently recommended **8** times Stuck Between Options? 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