# Best CMDB Software - 2026 Reviews & Pricing

> Find the best CMDB Software for your organization. Compare top CMDB Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/cmdb

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# Best CMDB Software of 2026

Updated June 22, 2026

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1.  Popular Comparisons
2.  Related Software

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### Compare Products

Showing 1 - 25 of 50 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

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**Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button.  
  
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**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

4.43

[(14)](https://www.softwareadvice.com/cmms/invgate-insight-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

InvGate Insight makes it easy to create a unified inventory of all network-connected IT assets across workstations and servers, network appliances, mobile devices, cloud instances, and IoT devices. Its Explorer allows for close monitoring of all of the CIs changes and states, which get automatically updated with the information you need to see preconfigured in custom views and dashboards. Mapping out the relations between your inventory is not a problem anymore; InvGate Insight drag and drop capabilities make for an easily customizable diagram builder where you can identify CIs and their relationships, preventing isolated incidents from becoming problems. It won't be an issue anymore having unified information of your software to better control your assets, no more duplicates or different names for the same software. You will also be able to monitor changes, seeing who did what and when to all of your CIs. One of the main benefits of having such access to all of your assets is identifying their health status, deriving a better cost and asset allocation, and preventing possible problems. IT security and compliance will be met with ease by establishing rules to ensure your assets are up to code and make the necessary changes if they fall out of their ideal state. Also, get notified via email about warranty expirations, changes, due dates, and anything you need to know instantly. The contract management module allows for tracking, planning, and managing software licensing and assets' contracts. Integration with InvGate Service Desk will let you attach incidents to CIs to keep track of the history of your inventory, enabling better understanding and subsequently informed action plans. Insight is available both as a cloud service or as an on-premise installation to better suit organizational needs.... [Read more](https://www.softwareadvice.com/cmms/invgate-insight-profile/)

### Best rated features:

Cost Tracking

4.7

Inventory Management

4.6

Asset Tracking

4.4

Audit Management

4.3

### Worst rated features:

Data Import/Export

3.0

Third-Party Integrations

3.0

API

3.0

Data Visualization

4.0

[See all features](https://www.softwareadvice.com/cmms/invgate-insight-profile/#key-features)

4.54

[(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/)

Best for:Mid-size businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledgebase. The solution also provides a mobile app for iOS and Android that allows IT administrators to service requests remotely. Freshservice provides ITIL-ready components that help administrators manage assets, incidents, problems, change and releases. The Asset Management component helps organizations exercise control over their IT assets. Software/ hardware assets can be added, tagged, tracked and delinked, ensuring asset visibility and awareness. Freshservice also offers a gamification module called "Arcade". This module enables IT agents to score points and gamify IT related tasks. The solution allows administrators to generate pre-defined reports for incidents and changes using various filters. Freshservice can be integrated with third-party apps for managing the service desk. It is available on an annual subscription basis that includes support via email and phone.... [Read more](https://www.softwareadvice.com/help-desk/freshservice-profile/)

### What users love

-   Flexible and automated ticket workflows
-   Reliable support and service delivery
-   Intuitive and clean user experience

### To take in mind

-   Tiered pricing and feature restrictions
-   Limited and inflexible reporting tools

### Best rated features:

Drag & Drop

5.0

Investigation Management

5.0

Live Chat

5.0

CRM

5.0

[See all features](https://www.softwareadvice.com/help-desk/freshservice-profile/#key-features)

### Starter

$19.00/month

Up to 1 Agent

### Growth

$49.00/month

Up to 1 Agent

### Pro

$99.00/month

Up to 1 Agent

[See full pricing details](https://www.softwareadvice.com/help-desk/freshservice-profile/#pricing-and-plans)

4.66

[(140)](https://www.softwareadvice.com/help-desk/boss-support-central-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional customer experience! With rapidly increasing service requests, is your company maximizing its investment in your service management solution? Are your customers and employees able to use the system easily... or do they get frustrated and give up? BOSSDesk is an integrated Help Desk Ticketing System with Asset Management available on premise or in the cloud enabling your team to process service requests efficiently and expeditiously. The result? You provide an exceptional employee and customer experience. WHY CHOOSE US Expandable to serve multiple departments Service delivery enables the ability to create relevant forms, workflows, and more US-based support team Intuitive user interface iOS and Android mobile apps BOSSDesk is a fully integrated ITIL based Service Desk/Help Desk Ticketing System and IT Asset Management solution available for both Cloud and On-Premise. It incorporates an award winning user-friendly interface and a powerful Service Catalog. BOSSDesk has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. Our solutions have helped organizations to improve overall efficiency and user satisfaction. Address complex IT issues, like self-service, workflow automation, incident management, asset management , problem and change management with BOSSDesk, a modern Help Desk that users love. Turn Ticket Management into an Exceptional Customer Experience with BOSSDesk.... [Read more](https://www.softwareadvice.com/help-desk/boss-support-central-profile/)

### Best rated features:

Mobile App

5.0

Customizable Branding

5.0

IT Asset Tracking

5.0

Customizable Fields

5.0

[See all features](https://www.softwareadvice.com/help-desk/boss-support-central-profile/#key-features)

### Essential

$29.00/month

The Essentials plan is paid per user per month and billed annually. It also includes unlimted end users.... [Read more](https://www.softwareadvice.com/help-desk/boss-support-central-profile/#pricing-and-plans)

### Professional

$29.00/month

The plan is billed annually and also includes all features from the Essentials plan.

### Enterprise

$69.00/month

The plan is billed annually and includes all features from the Essentials and Professioanl plans.

[See full pricing details](https://www.softwareadvice.com/help-desk/boss-support-central-profile/#pricing-and-plans)

4.58

[(38)](https://www.softwareadvice.com/help-desk/assetsonar-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

AssetSonar is an IT management platform that brings IT asset management, software asset management, IT service management, patch management, and CMDB-like visibility into one connected system. It is built for growing, mid-market to enterprise-level IT teams that need more than spreadsheets, disconnected service desks, and siloed point tools. At the center of AssetSonar is the IT Graph, a live relationship model of your IT environment. It connects assets, users, software, licenses, contracts, vendors, locations, tickets, and service activity into one operational map. Instead of maintaining a static CMDB manually, teams can see ownership, dependencies, software usage, patch status, linked tickets, and service impact in context. AssetSonar’s ITSM capabilities help teams manage incidents, service requests, approvals, SLAs, self-service, knowledge articles, and workflow automation from a centralized workspace. Employees can submit requests through the portal, email, Slack, or Microsoft Teams, while IT teams manage every request in one queue. Because tickets are connected to asset and software data, technicians can diagnose issues faster, route work accurately, reduce back-and-forth, and resolve requests with confidence. AssetSonar also helps standardize onboarding and offboarding. Teams can assign devices, provision software, approve requests, recover assets, revoke access, reclaim license seats, trigger service tasks, notify stakeholders, and maintain an audit trail. This reduces the risk of missed devices, lingering access, unused licenses, and compliance gaps. For hardware and software management, AssetSonar helps teams track laptops, desktops, peripherals, mobile devices, applications, licenses, renewals, entitlements, custody, maintenance, warranties, audits, and stock levels. SaaS integrations and discovery sources show application usage, underused licenses, and upcoming renewals. AssetSonar also provides patch and vulnerability visibility, helping teams identify critical risks, affected software, impacted assets, CVEs, and remediation status. With automation and AI, teams can create workflows for approvals, offboarding, license reclamation, asset updates, notifications, recurring services, and knowledge creation. By combining ITAM, ITSM, software governance, patch visibility, automation, AI, and the IT Graph in one platform, AssetSonar helps IT teams improve service delivery, strengthen lifecycle governance, reduce manual work, control risk, and run more reliable IT operations.... [Read more](https://www.softwareadvice.com/help-desk/assetsonar-profile/)

### Best rated features:

Reporting/Analytics

5.0

License Tracking

5.0

Real-Time Notifications

5.0

Chat/Messaging

5.0

### Worst rated features:

Mobile Access

2.0

[See all features](https://www.softwareadvice.com/help-desk/assetsonar-profile/#key-features)

### Custom Pricing

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/help-desk/assetsonar-profile/#pricing-and-plans)

4.60

[(15)](https://www.softwareadvice.com/itsm/virima-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Virima Inc. is singularly focused on reducing the cost and complexities of managing enterprise IT systems and assets dispersed amongst on-premise data centers, cloud providers, corporate campuses and remote workers. Virima software as a service discovers and inventories hardware and software assets, automatically monitors each for configuration changes and leverages machine learning to identify asset relationships and their role in supporting mission-critical business services. These dynamic relationships and dependencies are brilliantly mapped within Virima's Visual Impact Display (ViVID). Virima's breadth of easy-to-deploy capabilities and out-of-box integrations automates the building and maintenance of a Configuration Management Database (CMDB), enabling improved service, security, risk, and compliance management. The additional IT Asset Management (ITAM) and IT Service Management (ITSM) capabilities of Virima deliver insight and value to mid-market and enterprise clients, enabling them to address many everyday IT operations and security challenges. To learn more, visit https://www.virima.com/... [Read more](https://www.softwareadvice.com/itsm/virima-profile/)

### Best rated features:

Asset Tracking

5.0

Audit Management

5.0

Configuration Management

5.0

Inventory Management

5.0

### Worst rated features:

Self Service Portal

3.0

Alerts/Notifications

3.0

Incident Management

4.0

Access Controls/Permissions

4.0

[See all features](https://www.softwareadvice.com/itsm/virima-profile/#key-features)

### Basic

$10,000.00/year

[See full pricing details](https://www.softwareadvice.com/itsm/virima-profile/#pricing-and-plans)

[Device42](https://www.softwareadvice.com/network-access-control/device42-profile/)

4.83

[(66)](https://www.softwareadvice.com/network-access-control/device42-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and networks. The key features includes automated data center management, service management, device discovery, asset tagging and password management. The solution enables IT administrators to manage the complete lifecycle of assets. Further, it enables managers to grant permissions and provide access rights to team members. Data center virtualization enables organizations to create a structured data repository. Device42’s password management module enables organizations to store and manage passwords in a centralized location. The solution integrates with third-party applications using REST APIs. Support is provided via an online portal, email and phone. The solution helps midsize businesses streamline and automate asset management operations.... [Read more](https://www.softwareadvice.com/network-access-control/device42-profile/)

### Best rated features:

Reporting/Analytics

5.0

Relationship Mapping

5.0

Cost Tracking

5.0

Real-Time Notifications

5.0

[See all features](https://www.softwareadvice.com/network-access-control/device42-profile/#key-features)

### Free

$0.00

2-WEEKS FULL TRIAL

### Standard

$20.00/year

Billed annually per device. Add-on Modules include Power & Environmental Monitoring, Storage Discovery, and Cloud Recommendation Engine.... [Read more](https://www.softwareadvice.com/network-access-control/device42-profile/#pricing-and-plans)

### Premium

$36.00/year

Billed annually per device. Add-on Modules include Power & Environmental Monitoring, Storage Discovery, and Cloud Recommendation Engine.... [Read more](https://www.softwareadvice.com/network-access-control/device42-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/network-access-control/device42-profile/#pricing-and-plans)

[ServoDesk](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/)

4.94

[(18)](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

ServoDesk powered by Simplisys provides SaaS solution to organizations of all sizes, helping streamline processes for customer support, IT, HR and facilities teams. It is primarily designed to help teams communicate with customers and resolve issues. The solution enables service departments to leverage ITIL disciplines to deliver digital transformation projects and enable enterprise service management.... [Read more](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/)

### Best rated features:

Macros/Templated Responses

5.0

Remote Access/Control

5.0

Real-Time Chat

5.0

Call Center Management

5.0

[See all features](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/#key-features)

### Starter

£0.00/month

for four users Ideal for service desk for companies looking to grow but not sure if ServoDesk is the right fit. Sign up to an account FOC to realise the benefits of AI powered service management.... [Read more](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/#pricing-and-plans)

### Foundation

£20.00/month

Service Management for organisations eager to grow.

### Professional

£40.00/month

The most popular plane for dynamic organisations wanting to improve service performance, retain talent in the organisation and grow the business using the latest AI tech.... [Read more](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/#pricing-and-plans)

[Faddom](https://www.softwareadvice.com/data-center-management/vnt-profile/)

4.85

[(20)](https://www.softwareadvice.com/data-center-management/vnt-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Faddom is the ideal solution for IT leaders, systems architects, and infrastructure professionals who need accurate, real-time visibility into their hybrid environments—without complexity, risk, or resource strain. Whether you’re running a financial institution with hundreds of applications or managing cloud migrations for a government agency, Faddom helps you see exactly what’s running where—and how everything connects. Unlike legacy discovery tools or agent-heavy platforms, Faddom installs in less than 60 minutes and starts producing accurate, live application and infrastructure maps—without needing system credentials, endpoint agents, or access to servers. This makes it the perfect fit for security-sensitive organizations, lean IT teams, and project-based IT initiatives. Faddom’s unique value lies in its passive approach. It simply listens to traffic and uses advanced analysis to build a continuously updated topology of your environment. That means there’s no performance impact and no operational risk. It works across cloud (AWS, Azure), virtualized infrastructure (VMware), and on-prem systems—making it equally valuable for cloud-first enterprises, hybrid environments, and organizations still undergoing digital transformation. The platform supports a wide array of IT use cases, including: Change Management: Validate impact before executing IT changes and avoid surprises in your production environment. IT Documentation: Automatically maintain always-current documentation and visual diagrams of your entire stack. IT Asset Management: Discover, map, and track all assets—even in disconnected or inherited environments. Data Center Modernization: Plan consolidations, migrations, or decommissions with confidence. Cybersecurity: Monitor east-west traffic, detect unauthorized apps, and receive alerts for SSL expiration and known vulnerabilities (CVEs). Compliance: Export documentation for audits, demonstrate controls, and ensure proper segmentation. One of Faddom’s biggest advantages is how easily it integrates into your existing stack. It complements tools like ServiceNow, SolarWinds, and Splunk, and supports exports and integrations via REST API. The insights can be used to enhance CMDB accuracy, fuel observability platforms, or provide visibility to security operations centers. When it comes to deployment, Faddom respects your boundaries. It runs entirely within your infrastructure, does not send data outside your environment, and operates under strict security principles. It supports both online and air-gapped deployments and includes flexible licensing for SMBs through to global enterprises. Faddom is designed for: Enterprise IT leaders who want clarity across complex environments. Infrastructure teams migrating to the cloud or consolidating data centers. Security teams who need visibility without compromising policy. Auditors and compliance officers who require documentation and system transparency. IT generalists and sysadmins looking to replace outdated Visio maps or homegrown inventories. With world-class customer support, rapid onboarding, and a platform that scales with your environment, Faddom gives IT teams the confidence and clarity to act. Whether you’re preparing for a transformation project or just need visibility into what’s already there, Faddom delivers.... [Read more](https://www.softwareadvice.com/data-center-management/vnt-profile/)

### Best rated features:

Third-Party Integrations

5.0

Device Auto Discovery

5.0

Server Monitoring

5.0

Real-Time Monitoring

5.0

### Worst rated features:

IT Asset Tracking

4.0

[See all features](https://www.softwareadvice.com/data-center-management/vnt-profile/#key-features)

### Community

$1.00/month

Free Forever

### STANDARD

$6,000.00/month

Up to 200 servers

### Pro

$14,000.00/month

Hundreds of servers

[See full pricing details](https://www.softwareadvice.com/data-center-management/vnt-profile/#pricing-and-plans)

[HaloITSM](https://www.softwareadvice.com/itsm/haloitsm-profile/)

4.68

[(44)](https://www.softwareadvice.com/itsm/haloitsm-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizations of all sizes in a variety of industries. With features like incident management, a customizable knowledge base, and a self-service portal, HaloITSM helps IT teams deliver streamlined support to customers and employees. This platform intends to analyze IT processes to ensure they align with business needs. HaloITSM offers a feature called problem management, which allows IT teams to escalate and automate the management of ongoing problems and investigate root causes in order to arrive at detailed resolutions. Additional features include inventory management, a real-time project dashboard, asset discovery, and an ITIL service catalogue. HaloITSM integrates with Slack, Twitter, QuickBooks, Sage, Xero, Microsoft, and other systems. Pricing is charged per user, per month, and is billed annually. Support is offered via phone or email.... [Read more](https://www.softwareadvice.com/itsm/haloitsm-profile/)

### Best rated features:

Remote Access/Control

5.0

Service Level Agreement (SLA) Management

5.0

Real-Time Reporting

5.0

Activity Dashboard

5.0

[See all features](https://www.softwareadvice.com/itsm/haloitsm-profile/#key-features)

### The ITSM System

£45.00/month

This plan is suitable for teams & companies that need to manage ITSM. Pricing varies based on the number of users, from 20-500 agents, and is billed annually. Available on-premise or hosted and includes all HaloITSM features.... [Read more](https://www.softwareadvice.com/itsm/haloitsm-profile/#pricing-and-plans)

### Enterprise

Custom

Pricing available upon request

This plan is designed for organizations looking for an strategic partner. It offers all features in the ITSM System plan + volume discounts, an dedicated account manager, sandbox environment, and unlimited licenses.... [Read more](https://www.softwareadvice.com/itsm/haloitsm-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/itsm/haloitsm-profile/#pricing-and-plans)

[Aptien](https://www.softwareadvice.com/cmms/onesoft-connect-profile/)

4.80

[(30)](https://www.softwareadvice.com/cmms/onesoft-connect-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Aptien is a cloud-based solution designed to manage the work environment. The software allows organizing various work topics such as office and employee equipment, contracts, assets, policies, and more through a single portal. Companies can also handle employee information, engagement, onboarding and related operations across departments. In addition, it allows teams to record meeting minutes, organize contracts, track tasks, and manage projects and documents.... [Read more](https://www.softwareadvice.com/cmms/onesoft-connect-profile/)

### Best rated features:

Customizable Fields

5.0

Inspection Management

5.0

Data Import/Export

5.0

Asset Tracking

5.0

### Worst rated features:

Service History

3.0

Forms Management

4.0

SSL Security

4.0

[See all features](https://www.softwareadvice.com/cmms/onesoft-connect-profile/#key-features)

### Premium

$30.00/month

Features multiple solutions for HR, asset management, employee engagement, & much more

### Enterprise

$60.00/month

All features included with possibility of on-premise installation

[See full pricing details](https://www.softwareadvice.com/cmms/onesoft-connect-profile/#pricing-and-plans)

[Inserve](https://www.softwareadvice.com/cmdb/inserve-profile/)

4.69

[(29)](https://www.softwareadvice.com/cmdb/inserve-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Inserve is online service software specifically made for Dutch Managed Service Providers and other service businesses that want to run a smooth business. With tracking of time and materials, contract management and automatic invoicing the complete workflow of the service desk can be automated. Integrations with Dutch invoicing and bookkeeping software make sure you don't have to enter data twice, and prevent errors by doing so.... [Read more](https://www.softwareadvice.com/cmdb/inserve-profile/)

### Best rated features:

Accounting Integration

5.0

Ticket Management

4.8

Support Ticket Management

4.8

IT Asset Management

4.7

### Worst rated features:

Timesheet Management

3.0

Customizable Reports

3.0

Macros/Templated Responses

3.4

Reporting & Statistics

3.6

[See all features](https://www.softwareadvice.com/cmdb/inserve-profile/#key-features)

### All-in price

€63.00/month

[See full pricing details](https://www.softwareadvice.com/cmdb/inserve-profile/#pricing-and-plans)

[Canfigure](https://www.softwareadvice.com/cmms/canfigure-profile/)

4.70

[(23)](https://www.softwareadvice.com/cmms/canfigure-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Canfigure is a modular solution CMDB, Asset Management, Service Management, Change Management and more. You can choose the modules that you require and customize them to suit your business. Canfigure comes with all the tools necessary to customize the database and UI with minimal need for vendor involvement. Canfigure can either be deployed on your network or we can manage it for you in our Amazon cloud.... [Read more](https://www.softwareadvice.com/cmms/canfigure-profile/)

### Best rated features:

Preventive Maintenance

5.0

Dashboard

5.0

Incident Management

5.0

Email Management

5.0

[See all features](https://www.softwareadvice.com/cmms/canfigure-profile/#key-features)

### Tier 1 SME: < 100 Employees

$395.00/month

First 5 users included. Additional users $50 per user per month.

### Tier 2 Enterprise: > 100 Employees

$795.00/month

Priced according to modules and integrations required. Register for pricing.

[See full pricing details](https://www.softwareadvice.com/cmms/canfigure-profile/#pricing-and-plans)

[SolarWinds Service Desk](https://www.softwareadvice.com/crm/samanage-profile/)

4.58

[(577)](https://www.softwareadvice.com/crm/samanage-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses respond to service requests in a timely manner, resulting in improved support. SolarWinds Service Desk is a cloud-based software offered for an annual subscription. In the system, users can manage service tickets and company assets. It also works on the go from any smartphone or tablet equipped with a web browser. SolarWinds Service Desk integrates with other applications, including Google Apps, Salesforce.com, OneLogin and over 140 other applications. Users can submit service tickets through either email or the inbuilt self-service portal. The portal empowers users to search for a solution independently using the system's configurable knowledge base. Customers can also submit a new request and check on the status of a pending issue.... [Read more](https://www.softwareadvice.com/crm/samanage-profile/)

### Best rated features:

Customizable Fields

5.0

Customizable Templates

5.0

Client Portal

5.0

CRM

5.0

[See all features](https://www.softwareadvice.com/crm/samanage-profile/#key-features)

### Essentials

$39.00/month

### Advanced

$99.00/month

### Premier

$124.00/month

[See full pricing details](https://www.softwareadvice.com/crm/samanage-profile/#pricing-and-plans)

[vScope](https://www.softwareadvice.com/cmdb/vscope-profile/)

4.71

[(21)](https://www.softwareadvice.com/cmdb/vscope-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Designed for medium to large-sized businesses across industries, vScope is a cloud-based inventory management tool for IT infrastructure that provides valuable insights to optimize operations, reduce costs, and increase security. With vScope, users can easily manage servers, workstations, network devices, and cloud services with ease. vScope offers features such as IT Inventory and discovery to detailed history and change tracking. It empowers users with analysis and compliance tools, a CMDB, and advanced reporting capabilities.... [Read more](https://www.softwareadvice.com/cmdb/vscope-profile/)

### Best rated features:

Device Auto Discovery

5.0

License Tracking

5.0

Search/Filter

5.0

Data Import/Export

5.0

[See all features](https://www.softwareadvice.com/cmdb/vscope-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/cmdb/vscope-profile/#pricing-and-plans)

[Motadata ServiceOps](https://www.softwareadvice.com/change-management/motadata-profile/)

4.56

[(50)](https://www.softwareadvice.com/change-management/motadata-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Motadata ServiceOps is an intelligent ITSM solution that empowers businesses to adopt changes across people, processes, and technology. It is built on our proprietary DFIT (Deep Learning Framework for IT Operation) and offers helpful capabilities like intelligent automation, NLP-powered virtual assistants, and enterprise service management. The main modules are Help Desk, Service Desk, IT Asset Management, and Patch Management.... [Read more](https://www.softwareadvice.com/change-management/motadata-profile/)

### Best rated features:

Activity Tracking

5.0

Chat/Messaging

5.0

Status Tracking

5.0

Release Management

5.0

### Worst rated features:

Multi-Channel Communication

4.0

Third-Party Integrations

4.0

Compliance Management

4.0

Client Portal

4.0

[See all features](https://www.softwareadvice.com/change-management/motadata-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/change-management/motadata-profile/#pricing-and-plans)

[Axonius](https://www.softwareadvice.com/help-desk/axonius-profile/)

5.0

[(5)](https://www.softwareadvice.com/help-desk/axonius-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Axonius is an information technology asset management (ITAM) solution designed to assist small to large enterprises with monitoring inventory of software and hardware assets. It enables users to automatically validate security enforcement policies and manage compliance across all devices. Axonius comes with various vulnerability assessment tools, which lets users scan devices for bugs and fix them. It helps businesses identify coverage gaps in security by creating custom queries, improving asset lifecycle. Additionally, it enables businesses to automatically perform triggered actions such as blocking devices in firewall and managing active directory services. Axonius can either be deployed on-premise or hosted in the cloud. It facilitates integration with third-party applications such as Aruba, Alibaba Cloud, enSolio, IBM Bigfix, NetBox and more. Pricing is available on request and support is extended through phone, email and other online measures.... [Read more](https://www.softwareadvice.com/help-desk/axonius-profile/)

### Best rated features:

Access Controls/Permissions

5.0

Inventory Management

5.0

Alerts/Notifications

5.0

Reporting/Analytics

5.0

### Worst rated features:

Endpoint Management

3.0

Vulnerability Scanning

4.0

[See all features](https://www.softwareadvice.com/help-desk/axonius-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/help-desk/axonius-profile/#pricing-and-plans)

[Pointel Configuration Management Solution](https://www.softwareadvice.com/cmdb/pointel-configuration-management-solution-profile/)

5.0

[(5)](https://www.softwareadvice.com/cmdb/pointel-configuration-management-solution-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Configuration Management Solution (CMS) is a web application, lets your operators manage the Genesys configurations environment in one place. CMS provides you with a centralized vision of your Genesys configuration environment to help proactively manage, track quickly, process the configuration changes, and optimize your Genesys Infrastructure. CMS helps your operators to ensure changes introduced do not conflict with each other before rollout. Capture a complete snapshot of configuration objects as versions and assess the changed objects by comparing the snapshots with configuration server objects. It provides comparisons and auditing capabilities such as tracking and reporting the changes and rollback of the misconfigured configuration to its pre-change state. Different graphical representations let you verify the configuration changes at a glance if the configurations of your configuration versions are a consistent and complete understanding of how the configuration of one item affects another item. It provides a flexible dashboard feature that gives a high visibility of changes made in the Genesys CME. Restriction to unauthorized & duplicate configuration server parameter modifications that end with cost reduction. Reinforce and strengthen your contact center performance. Better quality of service with faster restoration capability. Records high volume real-time data.... [Read more](https://www.softwareadvice.com/cmdb/pointel-configuration-management-solution-profile/)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/cmdb/pointel-configuration-management-solution-profile/#pricing-and-plans)

[i-doit](https://www.softwareadvice.com/cmdb/i-doit-profile/)

4.69

[(13)](https://www.softwareadvice.com/cmdb/i-doit-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

i-doit is a web-based open-source solution for IT documentation and Configuration Management Database (CMDB) handling. The platform allows organizations to document and manage their IT systems through a unified portal. i-doit follows ITIL best practices, enabling users to document and track their software and hardware assets. Administrators can gain insights into the performance of assets, visualize connections between components, and effectively configure your IT environment. Features include customizable reports, graphical displays like IP address lists and rack views, and user rights management. i-doit enables users to create custom CMDB data models and import data from various external sources. With its auto-discovery capabilities, teams can map networks and ensure accurate documentation.... [Read more](https://www.softwareadvice.com/cmdb/i-doit-profile/)

### Best rated features:

Configuration Management

5.0

Inventory Management

5.0

IT Asset Management

5.0

Workflow Management

5.0

[See all features](https://www.softwareadvice.com/cmdb/i-doit-profile/#key-features)

### Basic

€48.65/month

[See full pricing details](https://www.softwareadvice.com/cmdb/i-doit-profile/#pricing-and-plans)

[IT Asset Management](https://www.softwareadvice.com/it-management/xassets-profile/)

4.83

[(6)](https://www.softwareadvice.com/it-management/xassets-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

xAssets IT Asset Management is a cloud-based IT asset management solution designed to support asset lifecycles, software licensing, contracts, service and requests. Key features include service management, desktop management, server management, reporting, charting, help desk tools and asset disposal management. The solution can also be deployed on-premise. The solution offers integration with System Center Configuration Manager (SCCM), active directory and other IT systems. A discovery engine collects inventory and software information. The engine can discover network equipment, Apple and Linux devices, IP phones, virtual machines and more. Users can manage IT contracts, including stages from asset requisition through asset disposal. The solution lets users manage IT asset and service infrastructure with reporting and charting. Additionally, functionality for barcoding, scanning, asset insurance, asset accounting procurement, maintenance and bulk updates is also available. xAssets is priced on per year basis. Support is provided via email, an online helpdesk and over the phone.... [Read more](https://www.softwareadvice.com/it-management/xassets-profile/)

### Best rated features:

Self Service Portal

5.0

Alerts/Notifications

5.0

Workflow Management

5.0

Barcode/Ticket Scanning

5.0

### Worst rated features:

Access Controls/Permissions

4.0

[See all features](https://www.softwareadvice.com/it-management/xassets-profile/#key-features)

### Basic

$1,000.00/year

[See full pricing details](https://www.softwareadvice.com/it-management/xassets-profile/#pricing-and-plans)

[AWS Config](https://www.softwareadvice.com/configuration-management/aws-config-profile/)

4.62

[(45)](https://www.softwareadvice.com/configuration-management/aws-config-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

AWS Config is a compliance and policy management solution that helps businesses streamline processes related to change management, continuous compliance, troubleshooting, and security analysis. With AWS Config, users can continuously monitor and record AWS resource configurations and determine overall compliance against the configurations specified in internal business guidelines. AWS Config automates scans, monitors configurations, and resources, and notifies users when policy violations are found. It allows employees to track changes to configurations, review detailed resource configuration histories, and workload migrations over time to identify trends and recognize potential anomalies quickly. Additionally, it provides you with a complete view of the current resource structure that helps in day-to-day monitoring procedures, compliance certification, and overall administration. AWS Config's pricing is available on request and support is extended via documentation, FAQs, email, and other online measures.... [Read more](https://www.softwareadvice.com/configuration-management/aws-config-profile/)

### Best rated features:

Reporting/Analytics

5.0

Real-Time Monitoring

5.0

Compliance Tracking

4.8

Configuration Automation

4.8

### Worst rated features:

Data Visualization

3.5

Assessment Management

4.0

[See all features](https://www.softwareadvice.com/configuration-management/aws-config-profile/#key-features)

[ServiceTonic](https://www.softwareadvice.com/crm/service-tonic-profile/)

4.63

[(8)](https://www.softwareadvice.com/crm/service-tonic-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The solution is offered in an on-premise or cloud-based deployment, and is both Mac and PC compatible. With ServiceTonic, you can track a support request through its lifecycle up to completion. Core features of ServiceTonic include business process automation, customer service and support, help desk, web self-service, knowledge management, live chat and field service. Additional features of the system include ticket management, business workflows, SLA management, email integration, reporting, and automated network inventory, among others. ServiceTonic also offers users the ability to integrate with LDAP user directories, corporate databases, and other third-party business software. A personalized dashboard allows users to customize how they view and monitor job progress and tasks, while also managing tickets and calendars. ServiceTonic serves users across the globe, and offers multiple pricing plans based on functionality and deployment.... [Read more](https://www.softwareadvice.com/crm/service-tonic-profile/)

### Best rated features:

License Management

5.0

Incident Management

5.0

Service Level Agreement (SLA) Management

5.0

Activity Dashboard

5.0

### Worst rated features:

Inventory Management

3.0

Support Ticket Tracking

4.0

IT Asset Tracking

4.0

[See all features](https://www.softwareadvice.com/crm/service-tonic-profile/#key-features)

### Basic

€20.00/month

[See full pricing details](https://www.softwareadvice.com/crm/service-tonic-profile/#pricing-and-plans)

[Neoforce](https://www.softwareadvice.com/help-desk/neo4z-profile/)

4.80

[(5)](https://www.softwareadvice.com/help-desk/neo4z-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Neoforce is a comprehensive, cloud-based, and on-premise platform designed to help users manage services, assets, and customer relationships. With a focus on adaptability, scalability, and ease of use, Neoforce is engineered to meet diverse business needs across sectors, from small startups to large enterprises. Key features include: IT Service Management (ITSM): Streamline IT operations with the ITSM module, which offers ticketing, incident management, and real-time tracking. Facility Management (FMIS): Manage physical assets, from buildings to equipment, with Neoforce's FMIS module. Asset Management: It helps users track asset conditions and lifecycles effortlessly. Contract Management: Manage contracts, set renewal reminders, and centralize legal documents in one place. Customer Relationship Management (CRM): Build and maintain customer relationships with a CRM system that allows users to track interactions, sales, and feedback. Client Portal: Offer clients a fully customizable and configurable portal where they can track tickets, read FAQs, and submit requests. Wiki: Create a knowledge base where teams and clients can find answers to common questions, how-to guides, and best practices. User-Friendly Interface: Navigate through Neoforce's intuitive interface that enhances user experience and boosts productivity. Real-Time Updates: Get instant notifications and updates. Multi-Device Accessibility: Neoforce is accessible from any device, offering users unparalleled flexibility. Secure and Compliant: With a strong focus on security, Neoforce is compliant with industry standards, ensuring that user data is safe and secure. Customizable Workflows: Tailor workflows to meet specific needs, ensuring efficiency and effectiveness in operations. Collaborative Environment: Neoforce promotes a collaborative work environment by allowing team members to communicate, share documents, and update each other in real-time. Cost-Effective: With a transparent pricing model, Neoforce offers value for money, ensuring clients pay for only used features. Whether looking to improve service delivery, manage assets, or enhance customer relationships, Neoforce provides a one-stop solution that combines functionality, flexibility, and ease of use.... [Read more](https://www.softwareadvice.com/help-desk/neo4z-profile/)

### Best rated features:

Document Management

5.0

Ticket Management

5.0

Support Ticket Management

5.0

Access Controls/Permissions

5.0

[See all features](https://www.softwareadvice.com/help-desk/neo4z-profile/#key-features)

### Basic, 0 - 49 users

€39.95/month

### 50 users and more

€24.95/month

[See full pricing details](https://www.softwareadvice.com/help-desk/neo4z-profile/#pricing-and-plans)

[Deepser](https://www.softwareadvice.com/service-desk/deepser-profile/)

4.56

[(57)](https://www.softwareadvice.com/service-desk/deepser-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Deepser is the only 100% Italian Service Management platform with native AI capabilities, designed to help organizations simplify operations, improve service delivery and gain complete visibility across business processes. Trusted by more than 350,000 active users, Deepser combines Help Desk, IT Service Management, Enterprise Service Management, CRM and process automation in a single modular ecosystem that adapts to the unique needs of each organization. Built with a no-code approach and a high level of configurability, it enables companies to digitize and optimize workflows without the complexity, costs and limitations often associated with traditional enterprise platforms. Whether deployed in IT, Customer Service, Human Resources, Facilities Management or Operations, Deepser provides a flexible foundation for managing services through a unified and scalable platform. More than a traditional ITSM solution, Deepser was created to break down silos between departments and transform service management into a strategic driver of business performance. Its native AI capabilities support users and teams throughout daily activities by helping them find information faster, automate repetitive tasks and improve decision-making. Through intelligent agents, workflow automation and advanced knowledge management, organizations can reduce manual effort, accelerate response times and deliver a better experience to both employees and customers. The platform includes a comprehensive set of capabilities such as ticket management, asset management, CMDB, service catalog, CRM, SLA management, knowledge base, surveys, workflow orchestration and reporting, all connected through a centralized data model that provides a complete view of operations. This unified approach helps organizations increase efficiency, maintain governance and adapt quickly to changing business requirements. Developed and supported entirely in Italy, Deepser offers organizations a different approach to digital transformation. Instead of forcing companies to adapt to rigid software structures, the platform is designed to adapt to the way each business works. Its modular architecture allows teams to start with the functionalities they need today and expand over time without replacing systems or disrupting existing processes. Combined with rapid implementation, dedicated local support and continuous innovation, Deepser enables organizations to achieve measurable results faster while maintaining full control over their data, processes and service strategy. The result is a modern Service Management platform that empowers organizations to work smarter, improve collaboration across teams and create long-term operational value without the overhead and complexity of traditional enterprise solutions.... [Read more](https://www.softwareadvice.com/service-desk/deepser-profile/)

### Best rated features:

Task Management

5.0

Workflow Management

5.0

Document Management

5.0

Asset Tracking

5.0

[See all features](https://www.softwareadvice.com/service-desk/deepser-profile/#key-features)

### Basic

$28.00/month

[See full pricing details](https://www.softwareadvice.com/service-desk/deepser-profile/#pricing-and-plans)

[Firefly](https://www.softwareadvice.com/cloud-security/firefly-profile/)

5.0

[(2)](https://www.softwareadvice.com/cloud-security/firefly-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

For organizations seeking a modern and comprehensive solution to effectively manage their cloud infrastructure, Firefly is the ultimate Next Generation CMDB. Built specifically for cloud-native environments, Firefly empowers DevOps, SREs, and Platform Engineers with real-time cloud inventory, continuous asset assessment, SaaS application management, and AI-driven policy enforcement. With Firefly, businesses can achieve full control over their cloud state, ensure compliance with industry standards, reduce costs, and improve operational efficiency. Say goodbye to legacy CMDB limitations and embrace the future of cloud management with Firefly. Gain a comprehensive view of your cloud assets and infrastructure-as-code, allowing continuous assessment and comparison to the desired configuration. Manage actual assets across multiple cloud services, accounts, and Kubernetes, with detailed configuration information. Get insights into the health status of your cloud infrastructure, distinguishing between codified (properly managed with Infrastructure-as-Code), unmanaged, or misconfigured components. Firefly helps you discover unmanaged and ghosted/orphaned assets, as well as identify shadow IT and unused cloud deployments. Take control of your SaaS configurations for popular apps like Datadog, Okta, Akami, NS1, PagerDuty, GitLab, Cloudflare, and more. Firefly provides version control and recoverability for SaaS applications, ensuring you can manage them effectively within your CMDB. Stay informed about infrastructure drifts and policy violations in real-time, allowing you to take immediate action and maintain continuous alignment with your desired cloud state. Firefly automates the process of turning unmanaged resources into Infrastructure-as-Code using tools like Terraform, Pulumi, and Helm. This feature provides full coverage for Infrastructure-as-Code without requiring extensive coding knowledge. Receive drift alerts for changes to your Infrastructure-as-Code or the underlying cloud configuration. Firefly provides remediation actions to keep your cloud continuously aligned and ensures asset history is securely stored for disaster recovery purposes. Even deleted cloud assets can be recovered. Enforce internal or external policies to meet compliance requirements or bespoke tagging needs while identify inefficiencies, cloud waste and risks using Firefly's AI-driven Policy-as-Code functionality. Ensure your cloud environment consistently adheres to best practices.... [Read more](https://www.softwareadvice.com/cloud-security/firefly-profile/)

### Best rated features:

Real-Time Monitoring

5.0

Alerts/Notifications

5.0

Event Logs

5.0

Monitoring

5.0

### Worst rated features:

Change Management

3.0

[See all features](https://www.softwareadvice.com/cloud-security/firefly-profile/#key-features)

### Basic

$699.00/month

[See full pricing details](https://www.softwareadvice.com/cloud-security/firefly-profile/#pricing-and-plans)

[OXARI CMDB](https://www.softwareadvice.com/product/532994-OXARI-CMDB/)

5.0

[(1)](https://www.softwareadvice.com/product/532994-OXARI-CMDB/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

OXARI CMDB is a configuration management database solution that serves as a central repository for IT infrastructure components. The system maintains detailed information about configuration items including hardware resources, software applications and employee roles while establishing relationships between these elements to model service structures. OXARI CMDB supports automated data discovery through network scanners, system agents, directory services and external integrations, enabling tracking of IT assets and their configurations. The tool allows creation of custom CI types with attributes, presents relationships between configuration elements in both flat and graphical structures and integrates with ServiceDesk module. The database helps track changes in IT infrastructure, analyze impact of incidents on critical services and manage organizational resources.... [Read more](https://www.softwareadvice.com/product/532994-OXARI-CMDB/)

### Best rated features:

Configuration Management

5.0

Change Management

5.0

IT Asset Management

5.0

Asset Lifecycle Management

5.0

### Worst rated features:

Reporting & Statistics

4.0

IT Asset Tracking

4.0

[See all features](https://www.softwareadvice.com/product/532994-OXARI-CMDB/#key-features)

### Basic

€100.00/month

[See full pricing details](https://www.softwareadvice.com/product/532994-OXARI-CMDB/#pricing-and-plans)

1

[2](https://www.softwareadvice.com/cmdb/?page=2)

## Popular Comparisons

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