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EasyVista is a help desk solution for large companies in industries including accounting, banking, agriculture, manufacturing, non-profit, food & beverage, healthcare, transportation and many more. The software is offered through a web-based or on-premise deployment, and is both Mac and PC compatible.


EasyVista offers core help desk features, as well as IT asset management and knowledge management. Other features offered through EasyVista include codeless integration, mobile-first design, interoperability across devices and operating systems, reporting, language and translation support, role-based IT service management, and many more. EasyVista also offers users the ability to automate service management through a built-in drag-and-drop workflow engine, creating faster and more easily accessible troubleshooting and task management.


With more than 20 years experience, EasyVista serves over 1,000 clients across the globe. Gartner has ranked EasyVista in the top three global providers in digital workplace solutions.



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Support Ticket Management

Contract/License Management

Change Management

Project Management

Procurement Management

Problem Management

Self Service Portal

Cost Tracking

Capacity Management

Service Catalog

Maintenance Management

Configuration Management

Client Portal

Asset Tracking

Activity Dashboard

Knowledge Base Management

Data Visualization

Service Level Agreement (SLA) Management

Availability Management

Audit Management

Alerts/Escalation

Asset Lifecycle Management

Reporting/Analytics

Supplier Management

Incident Management

IT Asset Tracking

Drag & Drop

Task Management

Release Management

Inventory Management

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

EV Service Manager

In Person

Live Online

Webinars

Documentation

Videos

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Top 2 Alternatives

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