86 Repairs Software

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About 86 Repairs

86 Repairs is a software that manages the daily equipment repair and maintenance processes for restaurants. The platform provides users with on-demand repair management, preventative maintenance, and actionable data insights to help save time and money on repairs and maintenance....

86 Repairs Pricing

Please contact 86 Repairs directly for pricing information.

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86 Repairs User Reviews

OVERALL RATING

Showing 1 review

Jonathan

The Coop

Verified reviewer

Company size: 11-50 employees

Industry: Restaurants

Time used: Less than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed August 2021

86 - The best partner in maintenance

86 has provided us the support to solve our maintenance needs quickly and efficiently. They take out the work of finding a service provider and get us help more quickly than I was able to before. They're also helpful in communicating our maintenance needs to our service providers so we can get the right help fast. Partnering with 86 has helped us reduce lag time in repairs and provides us with a partner I am confident is looking out for us.

Pros

partnering with 86 was a seamless transition. They have an experienced team to help with all areas of maintenance, no matter the area of expertise. They always look out for their partners and offer troubleshooting to help create solutions quickly and provide feedback on maintenance suggestions from our maintenance providers. They helped us set up routine PM with our equipment to help prevent any potential maintenance needs down the road. They're available 24/7 and have helped me with various after hour maintenance emergencies that I would've been in the dark solving without their help.

Cons

Receiving of invoices is inconsistent. This could be a maintenance provider issue and not an 86 issue, but in my experience, it seems as though maintenance providers tend to send invoices directly to 86 since they're the individuals making contact. I have also had some isolated incidents where maintenance providers are unclear that 86 is partnered with us. We are always able to clear up the confusion, but before clarifying, they ask for payment up front thinking 86 is the customer and that they're not set up for invoice payment at a later date.