Look and Feel is a bit outdatet. Different user interfaces are looking very similar, wich sometimes makes it difficult to remember workflows.

Great Software for Aviation- and Businessprocesses.

We like the functionality that fits our business needs without unnecessary complication. The software was competitively priced when compared to rival  products.

Working with the team at Aerotrac is always a pleasure, they are very helpful and are always quick to respond to any queries we have.

Really like the functionality and Aerotrac went out of there way and setup a project builder to help CRS maintain seat set repairs.

Overall we have been, and continue to be, very happy with Aerotrac and have no reason to look to change provider in the future and would highly recommend to anyone in the aviation MRO business.

Improved report generation to both our customers and management. Greater visibility of any MRO project from induction through to  shipping.

Aerotrac tries to offer a solution for the entire aircraft maintenance process, making it strong in some domains. The support team is great with clear guidelines and help, and always responds fast.

Excellent software supporting all aspects of our business.

It has obviously been built specifically for the aerospace industry rather than being a production system made to 'fit' the Aerospace Industry and regulation.

A lot of usefull Features, great Reporting possibilities. Good Stock Management functions.

On the system itself maybe only cancelling a goods receipt/batch can be a little complicated, outside of this it is hard to think of anything.

Some of the selling/buying price features can be difficult to set correctly.

I also like the diary and memopad functions which allow us to have easy information share on a job, or an invoice or a particular part.

It is SQL based and has great integrations with accounting systems and can be extensively customised to streamline shop control processes and associated parts and financial transactions.

We find it is limited when dealing with rotable exchanges and loans. We are forced to handle financial elements of these transactions on additional spreadsheets.

The team are friendly and helpful the product is well thought out and well established in line with our ISO, FAA, CAA, EASA requirements.

They have all improved, and I believe Aerotrac is leading the way to covers all aircraft types and differing set-ups.

In addition, it was cost effective offering better value than other systems in this sector.

Aerotrac's tech support team has always been very helpful and invest the required time to resolve any system issues or questions.

The support team have always been open to discuss ideas for enhancements, listen and respond to our growing needs. We have used the software for nine years and never experienced a down day.

The company are also very good at seeking feedback and making improvements. Its great with new starters to the company.

Aerotrac offers a more or less complete solution for managing aircraft and parts, through it's entire life and all related processes, however it could be more user friendly.

Aerotrac provides functionality beyond any other software I have used in the Industry, and it does this in an intuitive and easy to follow layout.

Sometimes humans make mistakes and simple typo errors are not easy to correct, but I guess this adds to the reliability of the data returned.

Aerotrac is great at combining all aspects of aviation maintenance and management. It's solid with regards to forecasting and management.

Easy to use and integration with Accounting software. Additionally, Tracware remain open to develop the system where either required or technology driven.

The limited options for the tech accounts provide me with extra work editing their times.

This software is very user friendly and fairly easy to navigate. It is a great improvement from our previous work order and inventory system.

Mobile apps and the ability to track labor and costs. Not to mention spare parts and inventory.

The connector tools seems to be broken. I have had several issue with this.

With unlimited users I am able to expand to more than just my maintenance responsibilities. The ease of use and price make this the best CMMS on the market in my opinion.

This software is very easy to use in comparison to others on the market. I like the fact that their is a lot of possibilities to customize the data.

There are areas I do not use due to other software packages that are in our organization. Customer support has been very good.

Ability to put in meter readings is terribly painful. You cant add parts while in a workorder.

The ease of user integration for work order managment.

Which doesn't sound like much but every thing you click will have load times. The app is terrible and unusable.

I am very pleased with their current level of customer service.

Training was excellent and the instructor was able to answer all our questions quickly.

Overall Asset Essentials has been an incredible tool to show accountability for work orders on multiple levels from the techs, to requesters, to locations and even assets that are problematic.

Couple this program with InventoryEdge, a separate module, but well integrated functional step up into a more sophisticated asset maintenance program.

Asset Essentials has a very easy to use platform and mobile app. It allows my technicians to stay on the move across our 5 facilities.

Overall, the transition team was prepared and extremely helpful.

I am very pleased with the software and it's capabilities. It would be nice to maybe have some videos on how to customize the screens.

Pound Sterling

Aerotrac is a process control solution that helps organizations of all sizes that supply Aircraft Management(CAMO) services, and those that carry out Maintenance, Repair & Overhaul(MRO/Part 145) It enables service professionals to handle technical documentation, repair schemes, inspection details, defect reporting and eSignatures on a centralized platform.

Aerotrac allows administrators to configure role-based access rights and track employee performance, attendance and non-productive hours. The materials management module enables staff members to streamline inventory management operations, such as stock categorization, aging stock analysis, purchase and requisition order invoicing, kitting and product exchanges control, among other processes. Additionally, supervisors can manage financial processes, including accounts receivable, general ledger, stock valuation, warranty management and more. 

Aerotrac comes with an application programming interface (API), which allows businesses to integrate the system with several third-party accounting solutions. Pricing is available on request and support is extended via phone, email, documentation and other online measures.



LongDescription

Employee Management

Purchase Order Management

Access Controls/Permissions

Components Tracking

Invoice Management

Multi-Location

Cost Tracking

Inventory Tracking

Compliance Management

Historical Reporting

Labor Cost Reporting

Inspection Management

Alerts/Notifications

Reporting & Statistics

Work Order Management

Logbook Tracking

Purchasing & Receiving

Manuals

Maintenance Scheduling

Document Management

Inventory Management

Status Tracking

Barcode/Ticket Scanning

Customizable Reports

Ad hoc Reporting

Repair Tracking

Calendar Management

For Airlines

Assignment Management

Data Import/Export

Audit Trail

Real Time Data

Service History

Activity Dashboard

Equipment Maintenance

Customizable Branding

Asset Lifecycle Management

Monitoring

Third-Party Integrations

Task Management

Search/Filter

Web browser (OS agnostic)

Pricing is based on functionality required & number of users

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

Aerotrac

In Person

Live Online

Webinars

Documentation

US Dollar

Asset Essentials by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management platform designed for smarter, more efficient maintenance and operations. Brightly, now a Siemens company, is the global leader in intelligent asset management solutions. Over 12,000 operations leaders utilize this system to manage more than 49 million assets and 386 million work orders. This user-friendly platform empowers organizations to cut maintenance costs, improve productivity and make smarter operations decisions. 

With Asset Essentials, users initiate, assign, and track the progress of existing maintenance work orders, as well as create advanced workflows with preventative maintenance (PM) scheduling to improve long-term asset health. 
Users set and monitor asset thresholds with predictive maintenance (PdM) utilizing IoT sensors to reduce asset downtime. 
The free mobile application allows technicians to capture parts transactions or quickly issue work orders during a failed task – even in poor connectivity areas – enabling them to accomplish more out in the field or off-site. The solution also allows users to easily track and manage inventory of frequently used parts, streamlining just-in-time maintenance to ensure they have what they need – when they need it. The solution is packed with analytical and reporting and capabilities, with 100+ predefined reports, dashboards, and KPIs, empowering users with real-time data and analysis at their fingers to make and justify critical operational and budget decisions.

Asset Essentials integrates with your software ecosystem through our open APIs – as well as other Brightly products – ensuring a continued 360-view of your operations. 

At Brightly, we’re proud that our clients call our support “legendary.” We partner with you to bring deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. Whether it is before, during or after implementation, our support team is always just a call, chat or email away. And, if you want to connect with peers or conduct your own due diligence, the Brightly Community is just a few clicks away for instant product help and peer connections. 

Asset Essentials is a highly configurable platform designed for manufacturing, education (public K-12, higher education, and private and independent schools), government (local, county and state level) and membership organizations (YMCAs and country clubs).

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