AkitaBox

RATING:

4.75

(40)

About AkitaBox

Simple. Secure. Seamless. And so much more than a CMMS. Easy enough for everyone on your team to use. Powerful enough to handle asset management, maintenance management, capital management, facility condition assessments, and inspections in one secure system. No more frantic searching for documents in a cluttered plan room while a burst water pipe floods a hallway. End the uncertainty when an experienced team member retires. Centralize, manage, and track all of your facilities data digitally with AkitaBox. Turn your paper floor plans into interactive 2D digital maps with pins for every asset’s location. Access everything right in the field from an iPad. Get visibility into your facilities’ behavior like never before with easy-to-understand dashboards, analytics, an...
AkitaBox Location-based Asset Mapping
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AkitaBox Reviews

Overall Rating

4.75

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for AkitaBox

1 - 5 of 40 Reviews

Yolanda

Verified reviewer

Retail, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Far superior to the competition

In general terms, more than the inconvenience with the mobile application, my experience is very positive. I have also received some really amazing feedback from my team about the performance of AkitaBox.

PROS

It is difficult to decide which feature I like the most of AkitaBox, because it is a very complete and amazing software that has many good things. If I have to decide for something, it would be the interactive maps of AkitaBox. This feature is the one I like the most.

CONS

One thing that needs to be improved is to perfect the mobile application to make it more intuitive and easier to use. In my team there have been some problems with this.

Reason for choosing AkitaBox

After a period of 1 month reviewing options I came to the conclusion that AkitaBox has more advanced features than the competition. The level of detail in facility management is far behind its close rivals. So even though it costs a bit more money it is worth choosing it. With the experience of using it for more than 2 years I can safely recommend it

Vendor Response

Thank you for your review, Yolanda!

Replied March 2023

Kathleen

Verified reviewer

Retail, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

AkitaBox is amazing and easy to handle

I had an excellent experience with AkitaBox. With certainty I can say that it is easy to implement and manage. Therefore the learning curve in my case was very fast. In a couple of days I was already analyzing my installations with the work team. For my team it was also easy to learn.

PROS

There is something I love about AkitaBox, and that is that it allows me to know the energy consumption in a precise and comfortable way. and comfortable way, since together with my team we manage more than 30 installations all over the city. All over the city. So my job is something that needs a lot of logistics and AkitaBox is ideal for my needs.

CONS

I can say with all certainty, that I have not found a weak point in AkitaBox. So it is a very solid software, which in my personal opinion has nothing wrong with it.But if I were to look at very small details, I would like the mobile application to be faster.

Reason for choosing AkitaBox

I chose AkitaBox because it is easy to use, and also because of its great performance. But the critical point for choosing this software is the possibility of using it on mobile devices. Since in our work team the management of the installations is largely done through mobile devices.

Vendor Response

Thank you for your review, Kathleen!

Replied March 2023

phil

Government Administration, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Chief Operating Officer

Excellent customer support and helpful when addressing issues. AkitaBox understands the need for realizing a quick ROI and they support that effort by coming on site and completing the initial asset data entry. They also assist with the development of floorplans for buildings, set up room numbers, naming conventions, etc. On-going training is easy to use and on-line in addition to special training sessions provided by customer support staff. We reviewed over a dozen CMMS providers and our team spent weeks evaluating products. We are very pleased with AkitaBox.

PROS

Intuitive, easy to understand, quick deployment fantastic graphic interface with building and assets.

CONS

Would like a feature that allows for improved work order prioritization.

Reason for choosing AkitaBox

Intuitive, easy to understand, quick deployment, visually associated with building assets and overall building complex rather than a series of folders and/or subdirectories that are not visually or graphically associated to the important building features. As noted in the Pros response earlier, excellent customer support and helpful when addressing issues. AkitaBox understands the need for realizing a quick ROI and they support that effort by coming on site and completing the initial asset data entry. They also assist with the development of floorplans for buildings, set up room numbers, naming conventions, etc. On-going training is easy to use and on-line in addition to special training sessions provided by customer support staff. We reviewed over a dozen CMMS providers and our team spent weeks evaluating products. We are very pleased with AkitaBox.

Reasons for switching to AkitaBox

Existing CMMS product was not a good fit for our application.

Vendor Response

Thank you, Phil, for your review! As you continue to work with AkitaBox, please feel free to reach out any time to your CSM with continued suggestions and feedback.

Replied May 2023

Anthony

Glass, Ceramics & Concrete, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed October 2022

Anthony

Good

PROS

See my work orders on the daily. Get to see where they are located and the pictures

CONS

I can’t just click the work and apply it to schhols

Vendor Response

Hi Anthony, We would like to learn more about what you are trying to accomplish with work orders and see if if we can help. Please reach out to your CSM or "support@akitabox" email.

Replied February 2023

Shirley

Verified reviewer

Food & Beverages, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Pleasantly surprised by the performance of AkitaBox

My experiencie with AkitaBox has been overwhelmingly good. This software has allowed my team and I to better monitor the status of our assets and streamline our facility management procedures. For our first implementation, we noticed a huge increase in efficiency.

PROS

In my position, where I am responsible for overseeing a wide variety of buildings and assets, I have found AkitaBox to be an invaluable tool. What I like most is the software's compatibility with AutoDesk® Revit, as I can quickly and easily import data about the assets in my structures and examine them in 3D.

CONS

I would like to see in a more accurate way the floor conditions of the different rooms, to have an accurate view of the space usage and other parameters, this is something that needs to be improved according to my analytical perspective.

Reason for choosing AkitaBox

My research led me to believe that AkitaBox was the best option for our company out of all the facility management programs available. AkitaBox was the only tool I found that could handle all of my needs, including work order management, asset tracking, inspection management, preventative maintenance, and facility condition assessments. Considering how frequently I use AutoDesk® Revit in my line of work, the fact that it is compatible with Revit was also a significant selling point for me.

Vendor Response

Thank you for your review, Shirley! We'd love to hear more about how we've been able to help with your organization's efficiency. Please be sure to pass on your suggestions for improvement to you CSM. We're always looking for feedback.

Replied March 2023