AkitaBox
About AkitaBox

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Most Helpful Reviews for AkitaBox
1 - 5 of 40 Reviews
Yolanda
Verified reviewer
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Far superior to the competition
In general terms, more than the inconvenience with the mobile application, my experience is very positive. I have also received some really amazing feedback from my team about the performance of AkitaBox.
PROSIt is difficult to decide which feature I like the most of AkitaBox, because it is a very complete and amazing software that has many good things. If I have to decide for something, it would be the interactive maps of AkitaBox. This feature is the one I like the most.
CONSOne thing that needs to be improved is to perfect the mobile application to make it more intuitive and easier to use. In my team there have been some problems with this.
Reason for choosing AkitaBox
After a period of 1 month reviewing options I came to the conclusion that AkitaBox has more advanced features than the competition. The level of detail in facility management is far behind its close rivals. So even though it costs a bit more money it is worth choosing it. With the experience of using it for more than 2 years I can safely recommend it
Vendor Response
Thank you for your review, Yolanda!
Replied March 2023
Kathleen
Verified reviewer
Retail, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
AkitaBox is amazing and easy to handle
I had an excellent experience with AkitaBox. With certainty I can say that it is easy to implement and manage. Therefore the learning curve in my case was very fast. In a couple of days I was already analyzing my installations with the work team. For my team it was also easy to learn.
PROSThere is something I love about AkitaBox, and that is that it allows me to know the energy consumption in a precise and comfortable way. and comfortable way, since together with my team we manage more than 30 installations all over the city. All over the city. So my job is something that needs a lot of logistics and AkitaBox is ideal for my needs.
CONSI can say with all certainty, that I have not found a weak point in AkitaBox. So it is a very solid software, which in my personal opinion has nothing wrong with it.But if I were to look at very small details, I would like the mobile application to be faster.
Reason for choosing AkitaBox
I chose AkitaBox because it is easy to use, and also because of its great performance. But the critical point for choosing this software is the possibility of using it on mobile devices. Since in our work team the management of the installations is largely done through mobile devices.
Vendor Response
Thank you for your review, Kathleen!
Replied March 2023
phil
Government Administration, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Chief Operating Officer
Excellent customer support and helpful when addressing issues. AkitaBox understands the need for realizing a quick ROI and they support that effort by coming on site and completing the initial asset data entry. They also assist with the development of floorplans for buildings, set up room numbers, naming conventions, etc. On-going training is easy to use and on-line in addition to special training sessions provided by customer support staff. We reviewed over a dozen CMMS providers and our team spent weeks evaluating products. We are very pleased with AkitaBox.
PROSIntuitive, easy to understand, quick deployment fantastic graphic interface with building and assets.
CONSWould like a feature that allows for improved work order prioritization.
Reason for choosing AkitaBox
Intuitive, easy to understand, quick deployment, visually associated with building assets and overall building complex rather than a series of folders and/or subdirectories that are not visually or graphically associated to the important building features. As noted in the Pros response earlier, excellent customer support and helpful when addressing issues. AkitaBox understands the need for realizing a quick ROI and they support that effort by coming on site and completing the initial asset data entry. They also assist with the development of floorplans for buildings, set up room numbers, naming conventions, etc. On-going training is easy to use and on-line in addition to special training sessions provided by customer support staff. We reviewed over a dozen CMMS providers and our team spent weeks evaluating products. We are very pleased with AkitaBox.
Reasons for switching to AkitaBox
Existing CMMS product was not a good fit for our application.
Vendor Response
Thank you, Phil, for your review! As you continue to work with AkitaBox, please feel free to reach out any time to your CSM with continued suggestions and feedback.
Replied May 2023
Anthony
Glass, Ceramics & Concrete, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed October 2022
Anthony
Good
PROSSee my work orders on the daily. Get to see where they are located and the pictures
CONSI can’t just click the work and apply it to schhols
Vendor Response
Hi Anthony, We would like to learn more about what you are trying to accomplish with work orders and see if if we can help. Please reach out to your CSM or "support@akitabox" email.
Replied February 2023
Shirley
Verified reviewer
Food & Beverages, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Pleasantly surprised by the performance of AkitaBox
My experiencie with AkitaBox has been overwhelmingly good. This software has allowed my team and I to better monitor the status of our assets and streamline our facility management procedures. For our first implementation, we noticed a huge increase in efficiency.
PROSIn my position, where I am responsible for overseeing a wide variety of buildings and assets, I have found AkitaBox to be an invaluable tool. What I like most is the software's compatibility with AutoDesk® Revit, as I can quickly and easily import data about the assets in my structures and examine them in 3D.
CONSI would like to see in a more accurate way the floor conditions of the different rooms, to have an accurate view of the space usage and other parameters, this is something that needs to be improved according to my analytical perspective.
Reason for choosing AkitaBox
My research led me to believe that AkitaBox was the best option for our company out of all the facility management programs available. AkitaBox was the only tool I found that could handle all of my needs, including work order management, asset tracking, inspection management, preventative maintenance, and facility condition assessments. Considering how frequently I use AutoDesk® Revit in my line of work, the fact that it is compatible with Revit was also a significant selling point for me.
Vendor Response
Thank you for your review, Shirley! We'd love to hear more about how we've been able to help with your organization's efficiency. Please be sure to pass on your suggestions for improvement to you CSM. We're always looking for feedback.
Replied March 2023