About ArcGIS

ArcGIS is a mapping and analytics solution that helps businesses in healthcare, banking, manufacturing and other industries manage field operations, data collection, visualization, workflow configuration and more. Field workers can perform inspections, track assets and capture asset data, such as photos, videos, audio recordings, notes or markups. 

ArcGIS's business analyst application lets managers generate location-specific insights to optimize market planning, site selection and customer segmentation operations. The strategic, tactical, operational and informational dashboards allow supervisors to gain visibility into KPIs, data trends and project status. Additionally, staff members can use the crowdsource reporter tool to submit issues, observations,...


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Supported Operating System(s):

Web browser (OS agnostic)

351 Reviews of ArcGIS

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(219)

219

4 stars

(115)

115

3 stars

(12)

12

2 stars

(2)

2

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 351 results

July 2020

Bintang from PT Aneka Tambang, Tbk

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Mining & Metals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2020

The Function and Facilty Tools of Arcgis

These software has allowed me to undestand the concept of geostatistical analysist. And also these software has allowed me to achieve my degree in bachelor of mining engineering.Such help like layouting map, analysis out put contour and another geospatial analysis.

Pros

Tool geostatistical, geospatial analysis

Cons

There in few of module to learning tools

Reasons for Choosing ArcGIS

Cause Arcgis, could doing many things by this program only.

July 2019

Dave from Roseburg Urban Sanitary Authority

Company Size: 11-50 employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

July 2019

ArcGIS Suite - Extremely Powerful

Our field crews and engineering staff couldn't function without it. Out utilities assets with all of their attributes are on our digital maps. On it we document structures attributes, condition over time, maintenance schedules, and even hyperlink photo and video inspections to each asset. Invaluable information no further away than a click of a button, no matter where in our world that you are!

Pros

Extremely powerful software with a tool for just about anything you could think of to do with geographic data. "Smart Maps". Objects given geographic location and attributes of any kind that you want running in the background.

Cons

ELA agreement is extremely reasonable but for a private individual it could be cost prohibitive. I believe they are working on a different license model for home users but would have to check on it.

Reasons for Choosing ArcGIS

Out support structure was better versed in ArcGIS and a brief overview ArcGIS seemed more intuitive (faster learning curve).

August 2020

Alka from Agile Network Builders

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

August 2020

Impactful for geospatial operations and cartography

Overall experience has been great- as I have been using this software for more than 2 years now. It is one of the leading software in the GIS industry as of today and is surely going to reach heights with its new feature releases every year. Comes really handy for both coders and non- coders as it has its own built in python modules and packages which can be used inside ( through built in tools/ python window) or outside the app using independent python IDEs.

Pros

Wide variety of tools available for spatial analysis and mapping - with minimum fuss as help is available for each tool. They also have a variety of license options available which can be customized based on your needs.

Cons

Customer service is only available if you have maintenance license (with ArcGIS desktop)- that needs to be renewed each year. It makes the overall cost of the software high, making it difficult for small to medium businesses to have this at their disposal.

Reasons for Choosing ArcGIS

It has good support in terms of usage of tools (A vast help topic exists for each license level and each tool it offers)- which was a big time savior when you need to pick tools based on your specific analysis requirements.

February 2018

Nathan from HMB Professional Engineers, Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Civil Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

2.0

Functionality

5.0

February 2018

I use ArcMap daily, but almost always as a part of my overall editing flow.

It makes the start of very pretty maps, sometimes. I almost always generate base layers here, and then export them into illustrator/photoshop to do actual final renders.

Pros

The styling guides are better than any other options out there - once you can learn to navigate the byzantine menus. I've used QGIS, Globalmapper, AutoCad, and Microstation, and maps just look better in ArcMap than in any others -it's made for creating display mapping. I know that there are other programmatic things you can do, but for my workflow, I use it almost exclusively for building maps for display.

Cons

The menus are silly that you have to go that far down a rabbit hole, processing is a nightmare (especially with messy geometry), and I used to (until I quit trying altogether) find myself trying a processing task in ArcMap, watching it fail, and then trying it again in GlobalMapper/QGIS and it would do fine. Processing is a very weak point in ArcMap, at least from my perspective.

June 2020

timothy from Software Industry

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

June 2020

Excellent mapping software for the patient.

After about 100 hours of being hopelessly lost in the menus, import/export functions, and display properties, an average user will probably be able to impress their colleagues with a tidy and professional display of 2-d or 3-d data in a relevant map background, which very few other freeware programs are capable of creating.

Pros

With enough time and interest, the features available for ArcGIS and ArcGIS Pro are brilliant and all-encompassing. Using raw map datums and a collection of information allows users to expertly display any sort of 2-d grid on any map projection with tons of custom options for audience display.

Cons

The learning curve is very steep and the complexity of the software is overwhelming to new users. The number of navigable menus and sub-menus in the home screen of the project can be exhausting to figure out without doing everything incorrectly the first time. This is NOT the Microsoft Powerpoint of data display.

Reasons for Choosing ArcGIS

Even though the QGIS was free compared to the very expensive ArcGIS product, the features that are constantly being updated and implemented for ArcGIS are second-to-none compared to freeware.