ArcGIS Software

ArcGIS Software

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FrontRunners 2020

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About ArcGIS

ArcGIS is a mapping and analytics solution that helps businesses in healthcare, banking, manufacturing and other industries manage field operations, data collection, visualization, workflow configuration and more. Field workers can perform inspections, track assets and capture asset data, such as photos, videos, audio recordings, notes or markups. ArcGIS's business analyst application lets managers generate location-specific insights to optimize market planning, site selection and customer segmentation operations. The strategic, tactical, operational and informational dashboards allow supervisors to gain visibility into KPIs, data trends and project status. Additionally, staff members can use the crowdsource reporter tool to submit issues, observations, reviews an...
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ArcGIS inspections

ArcGIS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4.5

Showing 1 - 5 of 409 reviews

Rachel

Company size: 11 - 50 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

October 2021

History teacher heaven!

User Profile

Kevin

Verified reviewer

Company size: 11-50 employees

Industry: Utilities

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

ArcGIS is the GIS

Pros

ESRI is THE GIS company. For handling everything geospatial, they are the go to company

Cons

There are fun errors that are legendarily frustrating. Reading documentation is a language of it's own. But nothing classes can't overcome

Dave

Company size: 11-50 employees

Industry: Utilities

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

July 2019

ArcGIS Suite - Extremely Powerful

Our field crews and engineering staff couldn't function without it. Out utilities assets with all of their attributes are on our digital maps. On it we document structures attributes, condition over time, maintenance schedules, and even hyperlink photo and video inspections to each asset. Invaluable information no further away than a click of a button, no matter where in our world that you are!

Pros

Extremely powerful software with a tool for just about anything you could think of to do with geographic data. "Smart Maps". Objects given geographic location and attributes of any kind that you want running in the background.

Cons

ELA agreement is extremely reasonable but for a private individual it could be cost prohibitive. I believe they are working on a different license model for home users but would have to check on it.

Reasons for choosing ArcGIS

Out support structure was better versed in ArcGIS and a brief overview ArcGIS seemed more intuitive (faster learning curve).

User Profile

Justin

Verified reviewer

Company size: 11-50 employees

Industry: Telecommunications

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
5

Functionality

out of 5

April 2022

The industry standard

Pros

ArcGIS has an application anywhere within the GIS space. Thus knowledge of this software is transferable to any position so long as it requires GIS data to be handled. There are lots of forums, posts, and additional resources to help you along the way so you will not get lost.

Cons

When exporting or handling data ESRI prefers to keep things proprietary. This means being forced to use their organizational systems if you want to share and examine data in an efficient manner. This also means you are at the mercy of ESRI capabilities and trust in their ability to roll out feature updates in a timely matter.

Anonymous

Company size: 201-500 employees

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

May 2022

Most Expensive GIS Software

It was an average experience with ArcGIS.

Pros

ArcGIS software is good in speed but and data processing.

Cons

Price and less features made me choose another India based GIS software.

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