--- title: "ArcGIS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ArcGIS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ArcGIS is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/arcgis-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [GIS Software](https://www.softwareadvice.com/cafm/gis-comparison/) / [ArcGIS](https://www.softwareadvice.com/artificial-intelligence/arcgis-profile/) / ArcGIS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/artificial-intelligence/arcgis-profile/) Reviews [Alternatives](https://www.softwareadvice.com/artificial-intelligence/arcgis-profile/alternatives/) # ArcGIS User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 506 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4.1/5 - Value for money: 4.0/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 323 reviews (64%) - 4 stars: 158 reviews (31%) - 3 stars: 19 reviews (4%) - 2 stars: 3 reviews (1%) - 1 star: 3 reviews (1%) ### Most mentioned pros - The ability to turn around and serve those same cleaned-up layers to a client as an interactive dashboard is a superpower that has directly helped me win contracts. - It offers excellent visualization for map creation and seamless integration. - Large amount of online documentation to assist users in completing their geospatial analysis. ### Most mentioned cons - ArcGIS Pro freezes when I pan a dense 3D scene too fast. - The sharing toggles are far too easy to misconfigure. - Bugs and issues are a daily, grinding reality. ## ArcGIS customer reviews Showing reviews 1-25 of 506 (page 1). ### ArcGIS for your mapping needs. - Overall rating: 5/5 - Reviewer: HAFIZ USMAN A. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros The tools (especially geoprocessing tools) provide options to users when developing an interactive map. #### Cons The filling system is not user-friendly. --- ### Strong GIS Tool with a bit of a learning curve - Overall rating: 4/5 - Reviewer: Daniel H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with ArcGIS has been positive, especially for advanced GIS tasks, though it requires patience to master. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros ArcGIS offers a highly intuitive interface, robust mapping features, and excellent data visualization tools for professionals. #### Cons Depending on how the data is structured and how you envision your visualization to look there can at times be a steep learning curve making it challenging for beginners #### Reasons for switching to ArcGIS Bing maps is now being deprecated and is at end of it's life --- ### Great possibilities in the ArcGIS program - Overall rating: 5/5 - Reviewer: Ahmed K. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered When you see the results of your work after completion, you will realize that it was worth every minute you worked on it #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros What I really liked most about this program is its great ability to carry out tremendous tasks in a completely professional manner, which makes you literally dispense with other programs. #### Cons What bothers me most about it is that it requires specific specifications in order for it to work perfectly, but it must be said that it works on moderately efficient devices, and it sometimes has some problems while working, which can lead to the program stopping on its own and restarting it again. --- ### ArcGIS - an incredibly versatile suite of tools for mapping, data analytics, dashboards, surveys, storytelling, and more - Overall rating: 5/5 - Reviewer: Antony B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Massive range of different mapping and analytical tools suitable for a wide range of abilities #### Cons Can be a very steep learning curve when using ArcGIS Pro (the desktop app) #### Reasons for choosing ArcGIS Already used by multiple users in the organisation, and provided a great non-profit discount --- ### Review based a decades usage - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Exceptional #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Wonderful interface, speed and ease of usage, useful and we'll designed tools. A strong userbase and Community resources. #### Cons Supports windows only. If the desktop platform made available to Linux OS users it can be more reachable to world. #### Reasons for choosing ArcGIS It's wide range of tools, robust database, extendability, customer support #### Reasons for switching to ArcGIS Its best performance, UI and tools --- ### Utility mapping on both the desktop and mobile devices - Overall rating: 5/5 - Reviewer: Brian H. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our mobile workforce has become significantly more efficient due to the ArcGIS platform and the systems that we have built upon its frameworks. ArcGIS has become a core piece of our business and our daily operations, and we continue to increase its use and integration with other systems. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ArcGIS continues to evolve as a product as our needs grow as a customer. We are moving away from desktop-based GIS, with nearly all employees now using mobile devices as their primary tool to access our utility mapping data. ArcGIS Online has made this available, and we continue to grow our mobile offerings, though the AGOL platform still allows us numerous areas for us to continue to explore and utilize to improve our field workflows. Numerous samples, test applications, etc. are provided by ESRI to get you started, and since they're the industry leader, there are tons of real-world examples of the software in use that are available to the public. #### Cons ArcGIS is an enormously complex software platform, with tons of automation and analysis tools available. However online documentation can be difficult to find, and is frequently written in ways that require an in-depth understanding of the systems. Prerequisite setup steps aren't always included in the documentation, instead it's often written with some assumptions in mind. Setups completed by other employees can be difficult to troubleshoot because of these assumptions in the documentation. The robustness of the platform can also lead to additional steps for end users, as they have to work through options that aren't relevent to them, but cannot be hidden from their view. One such example is just the login screen to the AGOL mobile apps causes our users frequent struggles as they can't remember the sequence of steps to get to the organization login. There should be increased administrator options available to simplify/restrict options available to the end user. #### Reasons for switching to ArcGIS ArcGIS was the industry leader in GIS, and while AutoCAD released their AutoCAD Map platform to try to compete, we decided switch to the platform that was in use by our peers across the industry. --- ### ArcGIS Suite - Extremely Powerful - Overall rating: 5/5 - Reviewer: Dave F. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our field crews and engineering staff couldn't function without it. Out utilities assets with all of their attributes are on our digital maps. On it we document structures attributes, condition over time, maintenance schedules, and even hyperlink photo and video inspections to each asset. Invaluable information no further away than a click of a button, no matter where in our world that you are! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Extremely powerful software with a tool for just about anything you could think of to do with geographic data. "Smart Maps". Objects given geographic location and attributes of any kind that you want running in the background. #### Cons ELA agreement is extremely reasonable but for a private individual it could be cost prohibitive. I believe they are working on a different license model for home users but would have to check on it. #### Reasons for choosing ArcGIS Out support structure was better versed in ArcGIS and a brief overview ArcGIS seemed more intuitive (faster learning curve). --- ### Excellent mapping software for the patient. - Overall rating: 5/5 - Reviewer: timothy t. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After about 100 hours of being hopelessly lost in the menus, import/export functions, and display properties, an average user will probably be able to impress their colleagues with a tidy and professional display of 2-d or 3-d data in a relevant map background, which very few other freeware programs are capable of creating. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros With enough time and interest, the features available for ArcGIS and ArcGIS Pro are brilliant and all-encompassing. Using raw map datums and a collection of information allows users to expertly display any sort of 2-d grid on any map projection with tons of custom options for audience display. #### Cons The learning curve is very steep and the complexity of the software is overwhelming to new users. The number of navigable menus and sub-menus in the home screen of the project can be exhausting to figure out without doing everything incorrectly the first time. This is NOT the Microsoft Powerpoint of data display. #### Reasons for choosing ArcGIS Even though the QGIS was free compared to the very expensive ArcGIS product, the features that are constantly being updated and implemented for ArcGIS are second-to-none compared to freeware. --- ### A Comprehensive Review of ArcGIS: - Overall rating: 5/5 - Reviewer: Noam B. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Despite its drawbacks, ArcGIS is an incredibly powerful GIS software that is packed with features and is perfect for both experienced GIS professionals and newcomers alike. Its user-friendly interface makes it easy to use and its expansive library of tools and features make it an invaluable tool for anyone working with geographic data. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Positive Aspect Review: ArcGIS is an incredibly powerful, user-friendly GIS software that has been around for decades. It is packed with features, such as mapping, analysis, data visualization, and much more. It is also very easy to use and is perfect for both experienced GIS professionals and newcomers alike. #### Cons However, ArcGIS can be quite expensive, and its steep learning curve may discourage some users. Additionally, its user interface can be quite complex and unintuitive at times. #### Reasons for switching to ArcGIS ArcGIS is far superior to its alternatives when it comes to mapping, analysis, data visualization, and much more. Its user-friendly interface and expansive library of tools make it a great choice for anyone looking to work with geographic data. Additionally, its powerful analysis and visualization capabilities make it one of the most comprehensive GIS programs available. --- ### A Powerful and Versatile Mapping tool. - Overall rating: 5/5 - Reviewer: Osmond E. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like ArcGIS because it is a powerful and versatile mapping tool. It allows me to create detailed maps that can be used for a variety of purposes, from creating visualizations of data to helping to analyze spatial relationships. It also has a wide range of features and tools that make it easy to customize my maps to my specific needs. #### Cons I have found that one of the least enjoyable aspects of ArcGIS is the steep learning curve associated with the software. Although the program is powerful and has a wide range of features, it can be difficult to learn how to use all of its tools and capabilities. Also, the software can be quite expensive for individuals or small businesses, which can be a barrier to entry for some users. Lastly, the software can be quite resource-intensive, requiring a powerful computer to run smoothly. --- ### My review on ArcGIS as a Risk-Assessor - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered In general, it is a nice software that has helped me a lot in my job as an oceanographer. I can visualize or create geometries that can help me analyze coastal features, like the beaches that experience the greatest waves, or the number rivers in any area, or the kind of sediment of the beaches. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros In general, it's pretty easy to use. One of the things I like the most, is that it's really easy to edit features, something that may be tedious with other open-source software. #### Cons I need to buy a license to use certain tools. Also, it's common to experience lags when using raster data. Besides, customer support is not the best quality for this product. --- ### ArcGIS review from a long time use of it. - Overall rating: 5/5 - Reviewer: khaled d. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Over ALL experience is really great and useful with this software I really like it and I can always update my works without any problem, it is a real time saver for me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros most of what I like about it is that I always can update and modify DATA easily without the need of recreating the whole project. #### Cons I do not like much the paid features for it is so expensive for me so I can not use it and enhance my work. --- ### Geographical mapping service - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In general, it is quite a decent geo-mapping software to analyze spatial data. It is much more reliable for the price and easy interference. The UI helps in better viewing and working environment. Holds more information about the data sets in the form of variable attributes in tabular form. File conversion and several extensions are helpful to view the data in kml and kmz formats. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Comes with all the boolean tools to plug the data including the attribute lists. Easy to work on the elements and toolsets and able to customize with python scripts. It is much easier to deploy in the server and in individual systems. #### Cons The cloud and Pro come with a cost that is expensive to afford for smaller organizations. Most of the geographical maps for screening are outdated and are not specific to the latest. Lacks street view for viewers to notice the recent changes. Larger files crash and take a longer time to recover. --- ### ArcGIS - industry standard, vast featureset and compelling solution - Overall rating: 4/5 - Reviewer: Mike S. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Nothing comes as close to providing a complete feature set as ArcGIS. Yes there may be other commercial providers, but they are usually targeted at specific sectors. ArcGIS can literally accomplish it all #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is industry standard, vast in scope, and can do pretty much anything in the geospatial space. Don't underestimate how complex the underpinning logic is, however it manages to present relatively complex data manipulation in a relatively easy package targeted at expert of lay person alike. #### Cons Primarily cost - to achieve a "full" license with a spectrum of functionality will have a significant cost base. You get what you pay for and while there are open source alternatives, they don't present such a complete and compelling package. --- ### GIS and what are the benefits of ARCGIS-ESRI suite of Tools - Overall rating: 5/5 - Reviewer: venkatasivaram p. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing Worked for companies in India, USA, then back for Government clients in India, Oman, Dubai, europe and likewise. All the best with your search for a good GIS software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ESRI, Thank you since 1980s, ESRI has been a terrific performer, in Geospatial, Geotechnical, Geology, Government, Utilities, Transportation and Logistics, IT enablement. 1. ESRI is a high-end solutions and capabilities provider, their software can handle all kinds of requirements in LBS, Spatial Statistics, Data mining with GIS, Market Research with GIS, Geodatabases and likewise. 2. Pros in Information Technology world are primarily ArcPy, GIS consulting solutions for IT companies, main competitors Hexgon, General electric and others like IDRSI, ERDAS, SICAD, Transcad, Open gis platforms like Quantum GIS are weak and not customer specific. 3. Return on Investment, ROI from ArcGIS, ArcMap, ArcCatalog, ArcToolbox, ArcLogistics and solutions is good. Customization is excellent, their data models and work is exemplary in GIS world. 4. Licensing for Govt, Utilities, others is pricy as one would expect, but what can one do, customer support is good. Licensing is a major con. 5. GIS from ESRI-America is the dream for the Geographers, Engineers and other geospatial professionals to work with. ESRI internships all around the world. Also, it is used by Planners, Urban etc. #### Cons Major Con: 1. ESRI is offering startups a free licensing for using it for GIS startups for one year. not enough. 2. Major con is license and training cost for young graduates around the world. --- ### The Photoshop of Geospacial Data - Overall rating: 5/5 - Reviewer: Andre J. - Verified reviewer: Yes - Industry: Government Administration - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered ArcGIS (Global Information System) is a program I would highly recommend anyone to at least dabble with. It's 100% integrated with Google Maps and Google Earth. You can measure distance in real time, depth, the rise and fall of elevations. My experience with this program was nothing but exceptional! It greatly aided in my day-to-day tasks working for the Department of the Interior and the live customer service was a huge plus! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As the title suggests, this program is essential for anyone dealing with...well essentially anything related to land. As an employee of the Bureau of Land Management, this program was the backbone of plotting land boundaries, identifying leaps and bounds, mapping oil company property and even had the ability to provide three-dimensional down hole drilling perforations and depth intervals! #### Cons This program is not for the faint of heart. It does require a myriad of training modules to complete before you can start to see its full value. However, take heart as the modules are straight forward and step-by-step. --- ### ArcGIS the best - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ArcGIS can use to setup boundaries for rainfall catchments. So that it helps to run rainfall-runoff models and predict whether flood can occur or not. So that, ArcGIS plays a major role as a supporting software for hydrological modeling softwares like HEC-HMS & Mike 11. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ArcGIS is one of the best software that most civil engineers used atleast once in their life. It can easily download from internet. ArcGIS having user friendly interface wich beginner also easily handle the software too. Best thing about it is we can setup catchment boundaries of any specific area by easily using Digital Elevation Map(DEM). Using this we can easily get information about ground elevation, soil type of the area and much more information about the specific area that we concern about. #### Cons ArcGIS uses some amount of storage usage within the computer. Also it use some memory in the computer too. Also to setup boundaries, you must aware about the software quiet extent. --- ### ArcGIS the best - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a summary, I can surely say that ArcGIS is one of the best software which helps me a lot in my research works. ArcGIS involves with hydraulic modeling softwares to make sure excellent model optimization. I really love this software and highly recommend to anyone without any hesitation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ArcGIS is one of the best software in digital elevation modeling section. The best thing about ArcGIS is that this it is most popular software in civil engineering field, we can easily watch YouTube videos and get basic knowledge about the software if we are a new user too. Catchment delineation can easily done by this software which helps in hydrological modeling. Also this software having very user friendly interface too. This helps me a lot while operating with the software. #### Cons ArcGIS needs considerable amount of memory and storage space to function properly. So that if we haven’t modern pc, we can feel some uncomfortable. --- ### Not just a simple tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Upon gaining a good knowledge of the software, the ability to transform data into information that is usable and intelligent makes ArcGIS not just a tool but a tool that transforms information in new ways and illustrates such information in a logical and intelligent manner. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Illustrates geographical data on a platform that not only provides a simple map but also allows for the creation of information in a dynamic way for all sorts of purposes. Multiple sources of information can be utilised to create meaningful information for a specific outcome. It is a tool that creates new tools to expand data into information that can be manipulated and transformed continuously. #### Cons It can be expensive, however, the functionality of the software and its use within the company does mitigate the costs as to reasonably priced. Otherwise, not much to complain about as it is a software that is above the rest. --- ### The best GIS in the market has not comparison - Overall rating: 5/5 - Reviewer: Maria D. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Analyze spatyal data, satellite images, manage tables with spatyal information, edit shapefiles, make hydrology models and so on. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This GIS offers everthing that a professional that works with spatyal data needs, enormous amount of tool, a very complete interphase, the possibility to manage big amounts of spatyal data, a quality of image and video very high, and a ArcTool Box with everything you need to analyze spatyal information, The three moduls are awesome: ArcMap, ArcCatalog and ArcScene are the best in the market and everyone meets it porpuse. This is the best software in the world. #### Cons The cost is and had always been the highest limitation of ArcGIS is too expensive for individuals and small companies, so only the goverments or big companies can afford to pay for the license of this awesome software. --- ### The Best Premium GIS Platform for All Your GIS Needs - Overall rating: 5/5 - Reviewer: Tharindu D. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The ArcGIS the best mapping software available considering all available options, level of presentation and clarity of content. It is much easier to get used to compared to most open source software. Once you have gotten used to handle your files between Arc Catalog - Arc Toolbox - Arc Map components, you will notice how easy it is to organize all. The other reason that almost all the academic bodies are recommending this software is the extreme reliability and good customer support. Even with a large number of open software packages available, ArcGIS still leads the pack with some considerable advantages to its users. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ArcGIS is the Industry Standard among all available GIS Platforms out there. The ArcMap-ArcToolBox-ArcCatalog combination offers solutions for all your GIS needs. The Software stands out among the others mainly due to its very clear representation of data that suit for any kind of presentations. Also, the map composer of ArcGIS has become the industry standard that is used by many higher education bodies, universities and professional organizations. #### Cons The Software package is not cheap but it doesn't mean it is not worth it. The people who can afford it will definitely have access to the best platform that the money can buy. --- ### Excellent Product - ArcGIS Enterprise - Overall rating: 5/5 - Reviewer: Brian A. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We wanted to use ArcGIS Enterprise because we recently purchased an asset management software and wanted to be able to use the work order system in the field and since we are already an enterprise client we wanted to leverage it to the fullest. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We really like being able to have our Enterprise Portal look and act like ArcGIS Online. Once we got the environment set up, working in it was almost the same as ArcGIS Online. #### Cons They have an out of the box setup for one machine. I almost wish we would have gone that route, but we wanted to future proof it and put the different modules on different servers. That made setup a little more difficult. #### Reasons for choosing ArcGIS ArcGIS is the golden standard and we really like that they invest a lot of time and effort to make our jobs easier by providing tools for us to use. --- ### Simply the best of its kind! - Overall rating: 5/5 - Reviewer: Eduardo G. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered An indispensable tool to work every day in my business, helping to manage all my spatial information quickly and easily for all my employees.. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It provides an extensive possibility of resources for the spatial analysis of data. With this tool you can create, consult and analyze in a very easy way your data in the territory, combining layers easy and fast and obtain new information from that data. Amazing compatibility with most used formats and the best for analyse interpolation of data values in the space #### Cons Maybe the license, ArcGIS forces you to connect to a license to perform certain geoprocessing operations. Therefore, although it has a good geoprocessing framework, solid and broad, its license level determines which tools can be used in this tool --- ### The best GIS for enviromental analysis - Overall rating: 5/5 - Reviewer: Rafael M. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Analyze enviromental data in multiple scales and mak studies with precision and detail. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros ArcGIS has a lot of tools to do enviromental analysis that increase the precision and details of this can of studies, you can analyze satellite images, manage spatyal data in shapefiles about vegetation, fire, crops, desertefication processes and so on. You can also use hydrology analysis to know the level of degration of a watershed, and manage 3D models for a better exposition of your investigation. #### Cons The price is the greatest limitation of ArcGIS, because the license is so expensive and every modul is sell separately, that is a big limitation for people who wants to use another moduls and only can use the basic one because of the price. --- ### ArcGIS - Overall rating: 4/5 - Reviewer: Surya p. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered im totally love with this software. last 6 years im working with ArcGIS software.the best part is visualization and professinal data quality and Delivery also customer support . #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ArcGIS is totally a professional Software. most favourite part of this software is the wide range of functions,tools,and also online support of ESRI. #### Cons too costly. the user interface is bit slow.need good configration system for good working condition. ## More reviews [Next reviews](https://www.softwareadvice.com/artificial-intelligence/arcgis-profile/reviews/?page=2) --- ArcGIS Reviews, Pros and Cons - 2026 Software Advice