Asset Infinity Software

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About Asset Infinity

Asset Infinity is a cloud-based asset management suite. The product is available on the web and mobile (Android and iOS). Asset tracking and management module offers features like location, department, employee wise tracking, documentation at check-in and check-out, movement history of assets, asset tagging via barcode/QR based labels, NFC, RFID and BLE beacons and discarding of assets at end of life. Maintenance management offers preventive/scheduled maintenance planning, defining preventive maintenance schedules, assign maintenance activities, monitoring maintenance activities, management of cost of maintenance, reminders & alerts for activities through emails, mobile notifications and SMS. Complaint/incident management module offers features such as helpdesk and t...
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Asset Infinity User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 17 reviews

User Profile

Robert

Verified reviewer

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

March 2020

Total transparency of our company Assets and Issues being raised

The Management and employees in Asset Infinity have a excellent attitude and are always willing to help me achieve my company goals. Extremely helpful and knowledgeable about their domain

Pros

Can raise issues by using the Asset serial number and can have real-time status updates about the fixing of the issue. I like the user friendly screens

Cons

The various reports could be improved, for example KPI or SLA Reports. Currently I export the data into excel and produce reports to meet my requirements

Reasons for choosing Asset Infinity

The product is so flexible and could very easily be configured for my business. Pricing was also tailored to meet our budget.

Arnab

Company size: 51-200 employees

Industry: Automotive

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

Surprisingly easy to implement and use

Mu organisation is very impressed with Asset Infinity. This software has made a once painful annual audit of assets less painful and much easier to resolve. The development team is amazing and very responsive to your business needs. And, customer care is great as well and they have regular check ins to see if the software is running smoothly and if any assistance is required.

Pros

1. It has a great UI which gives all vital information at a single glance 2. Implementing it was a breeze with easy to follow instructions 3. Reporting is simple and can be set up to check anything you want

Cons

Nothing that is on top of my head at this moment. It is a very responsive team and works on feedback and improvement continuously.

Prasanna

Company size: 1,001-5,000 employees

Industry: Automotive

Time used: Less than 12 months

Review Source: Capterra

2

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

January 2020

Feedback

Pros

software is Ok, Overall software is good

Cons

Software is not working very Often, we are able to raise the token but token raised, But after giving save your token raised successfully & mail is not getting generated

Hashan Chandrasekara

Company size: 1,001-5,000 employees

Industry: Consumer Goods

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2019

Helps to Streamline Asset Maintenance

A very versatile software as it helps me and my team to streamline maintenance activities of the company's most expensive assets on time consequently helps to reduce unnecessary expenses on legal matters related to assets. Customer service is purely dedicated, hence easy to work, whenever a problem emerges. Thank you, AI for this great software and support all the time.

Pros

1. One of the ultimate features of this software is, it helps me to schedule fleet maintenance tasks for the company's vehicles on time. Since I deal with a large number of vehicles and equipment, having the options of due date tracking and schedule activities options is priceless. 2. Another tremendous feature of this classy software is, sending notifications trough Emails especially for maintenance, hence I can easily focus on my work rather than remembering the special date-related tasks for each vehicle and equipment. 3. Furthermore, report generation for incidents and breakdowns is helping my team to keep a close eye on leased assets to determine to renew the asset agreements or not.

Cons

So far we have not experienced any serious issues. Users have experienced few problems with the mobile application as it gets slow sometimes, likewise, scanning of QR codes but once the matter escalated, it got rectified. Thumbs up for the support team for putting a great effort to resolve all our problems promptly.

K

Company size: 10,000+ employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2020

Easy Asset & Tracking Management with Asset Infinity

My overall experience with Asset Infinity is great. They have a very versatile software which makes my team easy to maintain all the expensive assets of my company.

Pros

1. The software is easy to use and simple which makes it more beneficial. 2. The software has a lot of features that saved me a lot of money on maintenance. 3. The best part for me is the utility management feature, I don't have to rush around for it anywhere else.

Cons

So far we have not experienced anything serious, everything is working fine. It's just sometimes few problems are experienced with the slow working of the mobile application.

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