--- title: "Wasp Asset Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Wasp Asset. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Wasp Asset is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/assetcloud-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Asset Tracking Software](https://www.softwareadvice.com/cmms/asset-tracking-comparison/) / [Wasp Asset](https://www.softwareadvice.com/cmms/assetcloud-profile/) / Wasp Asset Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/assetcloud-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/assetcloud-profile/alternatives/) # Wasp Asset User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 376 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 222 reviews (59%) - 4 stars: 121 reviews (32%) - 3 stars: 23 reviews (6%) - 2 stars: 8 reviews (2%) - 1 star: 2 reviews (1%) ### Most mentioned pros - AssetCloud was an easy transition and provides all the resources we need to track our diverse asset pool that resides in multiple locations with a diverse workforce on and off-premise. - From the moment we implemented their barcode scanners and inventory management software, we noticed a significant improvement in our operational efficiency. - The ability to maintain and audit inventory (Multi-quantity assets being the biggest need we had) has been tremendous. ### Most mentioned cons - In my opinion, the least favorable aspect of the platform is the process of editing reports to tailor them to our company's needs. - There are cases where I do not want junior staff to be able to easily change asset information and correctly configuring this is more work. - We asked for assistance with writing custom reports to aid in extracting date for Depreciation journal entries to be created (because the system doesn't have a canned version for what we want) but we often got push back, even when we offered to pay for report writing time. ## Wasp Asset customer reviews Showing reviews 1-25 of 376 (page 1). ### Great system to use - Overall rating: 5/5 - Reviewer: Veronica M. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered We use WASP weekly. Wish the search methods were a bit more user friendly and you could search by name of person/customer. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Able to look up things with asset tags quickly #### Cons Not being able to search by user/customer quickly --- ### AssetCloud Review & Suggestion - Overall rating: 5/5 - Reviewer: Andres C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with AssetCloud has been positive. I came into my position not knowing much about it, but once I received training and saw the bells and whistles, I determined it was a good product to keep using to track our assets. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use once you know the ins and outs of the software. Training sessions are super helpful. Having the ability to purchase durable labels is definitely a plus. #### Cons Overall, I do like everything about AssetCloud, but I would like to see an option where I can make a mass change/update on multiple assets instead of one at a time. Also, could there be a way we can input AssetCloud into laptops/tablets/desktops to see live diagnostics, or see who was the last log-in on a laptop to help verify ownership better. #### Reasons for choosing Wasp Asset Software system was already in place when hired. After considering other products we decided to keep AssetCloud after assisting a training session. #### Vendor response Thank you, Andres. We're grateful for your thoughtful review and long-term use of AssetCloud. It's great to know the system has been reliable and easy to use. We value your insights and your trust in our solution. Replied June 2025 --- ### Efficient and affordable - Overall rating: 5/5 - Reviewer: Ricardo R. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered AssetCloud has made it easy for us to manage our assets, keep track of them and perform inventory audits. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Ease of use Ease of management Affordable Configurable #### Cons Takes a bit to understand how the software works --- ### Wasp Asset Cloud makes my job 1000% easier! - Overall rating: 5/5 - Reviewer: Travis V. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AssetCloud has been wonderful with my asset tracking on all in office and out of office devices especially while having multiple sites. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of adding new assets and being able to track them in real time. Also, the scannable barcodes are a nice benefit as well. #### Cons Set up is a little time consuming but is understandable. Other than that, the process is fairly easy. #### Reasons for choosing Wasp Asset Price point regarding item totals and ease of use. #### Vendor response Thank you, Travis! We're so glad to hear AssetCloud has made such a big impact on your day-to-day work. Your feedback means a lot to our team, and we're proud to be supporting your asset tracking needs. We appreciate you taking the time to share your experience. Replied June 2025 --- ### AssetCloud - The proper way for inventory - Overall rating: 4/5 - Reviewer: Trent B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AssetCloud has been a huge help with keeping my inventory straight and organized. Without it, we would still be stuck in spreadsheets. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's very customizable. You can have unlimited fields to match your needs. The ability to maintain and audit inventory (Multi-quantity assets being the biggest need we had) has been tremendous. #### Cons The search function is limited. There is also no way to make custom fields mandatorily unique. This is something we would have liked to help avoid duplication of inventory. #### Reasons for choosing Wasp Asset AssetCloud had more customization options to allow our more unique line of business to keep accurate inventory. #### Vendor response Hi Trent, Thanks for the thoughtful review. We're glad AssetCloud’s customization and multi-quantity tracking have helped bring order to your inventory and supported your unique business needs. We appreciate you sharing your experience. Replied July 2025 --- ### Used to be great, now it's bad. - Overall rating: 2/5 - Reviewer: Robert L. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The on prem version of the software we bought 10 years ago was far better. I understand there's an on prem solution now but the price is so astronomical either way that we'll definitely be looking into other solutions. The lack of communication and the slowness of the cloud based interface only cause pain. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We liked the old on prem version we bought 10 years ago. When we found out there was a cloud based solution we thought we might get more out of it since it is more easily accessible. So far getting to the website is possible from anywhere on our network. #### Cons The cloud based interface is clunky, slow to load, and the fields don't populate quickly at all either. The interface for clearing filters you've already used is a pain. When they recently upgraded the interface it broke our late notifications we had set up to send out to customers. #### Reasons for switching to Wasp Asset We switced from WASP MobileAsset which is not a choice so I picked one at random. We needed to upgrade our server anyway so when we found out there was a cloud based solution we thought it would be beneficial. We were wrong. #### Vendor response Hi Robert, Thank you for your feedback and for being a long-time user of our solutions. We're sorry to hear that your experience hasn't met your expectations. Our team is committed to making this right. A member of our support team will be reaching out to learn more about what you're experiencing and to work with you on possible solutions. We're here to help and want to ensure you're getting the most from the system. We're grateful for your business and the opportunity to support your operations. Thank you again for your feedback. It helps us improve. Replied June 2025 --- ### Helps me stay on top of growing inventory. - Overall rating: 4/5 - Reviewer: Donn C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good experience with the software, the hosted version is very reliable and the support team has responded quickly to any questions or concerns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The depth of information and the reports available. It's extremely useful to be able to pull up information on each individual departments current inventory. Really helpful for planning. #### Cons Would like to control required fields more. On some of the devices it would be nice for the Admin user to select what is required as it can sometimes be item specific. #### Reasons for choosing Wasp Asset Better product, easier user interface and flexibility on licensing. #### Vendor response Hi Donn, Thanks for sharing your experience with AssetCloud. We're glad it's helping you manage inventory across departments and that the reports and reliability have supported your work. We also appreciate your feedback on our support team. Your input helps us continue to improve. Replied June 2025 --- ### IT Manager - Overall rating: 5/5 - Reviewer: Sam R. - Verified reviewer: Yes - Industry: Warehousing - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. It is a good solid software that lives up to the billing. It provides an all-encompassing portal to manage all assets within a business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It very user friendly. Easy to understand and utilize. Provides options for all sorts of assets and inventory. #### Cons Sometimes all of the options can be a little overwhelming. So much to choose from can be a hinderance at time. #### Reasons for switching to Wasp Asset Vizor was a very complicated product that was not user friendly. It was a very expensive and costly software that did not meet our needs. #### Vendor response Thank you, Sam. We're glad to hear AssetCloud is meeting your needs and that you find it user-friendly and reliable. We appreciate your review and look forward to continuing to support your team. Replied June 2025 --- ### Awesome, detailed asset management! - Overall rating: 5/5 - Reviewer: Jonathon M. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The ability to track and manage assets is essential when there are multiple employees/students. I loved that there is an ability to track calibration dates as well as depreciation! You can get very detailed about where an item is located, down to shelf spot, or desk drawer, etc. #### Cons The worst part of any system like this is that you will have to enter each item individually. It does not magically add your entire inventory! #### Reasons for choosing Wasp Asset AssetCloud looked well put together and the price was less than the others. #### Vendor response Hi Jonathon, Thank you for the thoughtful review. We're glad to hear AssetCloud is meeting your needs and that features like calibration tracking and depreciation have been helpful. It’s great to know the system is supporting your team with the level of detail you need. We appreciate you choosing us and look forward to continuing to support your work. Replied June 2025 --- ### An excellent IT Equipment Asset Cloud management tool!!! - Overall rating: 5/5 - Reviewer: Petrica S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been working with Wasp products for the past decade, starting from the on-premises solutions. Transitioning to the cloud has made it incredibly easy to manage and track all our company's IT assets. Our company uses AssetCloud daily, and the improvements made to the platform are impressive. Keep up the excellent work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Platform is accessibility on multiple devices. The cloud uses a clean user-friendly dashboard. The developer is constantly updating the platform bringing new feature every time. #### Cons In my opinion, the least favorable aspect of the platform is the process of editing reports to tailor them to our company's needs. Editing a report should be made easier for the end user. I frequently have employees seeking assistance with editing the reports they need, even though the platform offers numerous out-of-the-box reports numerous out of the box reports. #### Vendor response Petrica, thank you for your review. We appreciate your long-time use of Wasp products and are glad AssetCloud is helping your team manage IT assets more easily. Thanks for the thoughtful feedback and continued support. Replied July 2025 --- ### Consulting Company - Overall rating: 5/5 - Reviewer: Damian B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with AssetCloud has been positive. The platform is user-friendly, and its asset tracking capabilities have greatly improved our organization’s efficiency and accuracy. I especially appreciate the customizable features and the ability to generate detailed reports, which help streamline our asset management process. While there was a slight learning curve in the beginning, the support team was responsive and helpful in getting us up to speed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the things I liked most about AssetCloud was how intuitive and user-friendly the interface is—it made tracking, managing, and auditing assets incredibly efficient and streamlined across multiple locations.f use #### Cons Initial setup, I was brushed off by the sales rep with many excuses as to us meeting of which I had to escalate to the Sales manager who helped me every step of the way. --- ### Asset Inventory at its best - Overall rating: 4/5 - Reviewer: Kevin G. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We like it, it is a little difficult to train new personal who are doing the inventory but once they catch on it’s good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like having organized by category, once we figured out a work around for Location and Site it became a little easier to keep track of where stuff is. #### Cons The Location and Site field, I feel these should be adjusted to be City and Location. Not being able to tailor the fields correctly. #### Vendor response Kevin, thank you for your review. We're glad AssetCloud is helping you stay organized and track assets more easily. We appreciate your feedback and are happy to hear it's working well for your team. Replied July 2025 --- ### Purchasing - Overall rating: 4/5 - Reviewer: Boyd K. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are underutilizing this product and need to dive deeper into the software to enable better use on the user end. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Being able to access information from anywhere. This helps us while walking around on campus checking on the devices. #### Cons You can not just bulk import our information for devices. As the user, you have to upload multiple files to achieve the results of a bulk upload. #### Vendor response Hi Boyd, Thanks for the review. We're glad AssetCloud helps you stay connected while managing devices across campus. We appreciate your feedback and look forward to supporting you as you explore more of what the system can do. Replied July 2025 --- ### AssetCloud---AssetWOW! - Overall rating: 4/5 - Reviewer: Amanda B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! Would definitely recommend to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Product is easy to set up and use. Overall cost effective. #### Cons Wish the app was little more user friendly/had more functionality. #### Vendor response Thank you, Amanda! We're so glad to hear you've had a positive experience with AssetCloud and that you find it easy to set up and use. We appreciate your review and your trust in us. Replied June 2025 --- ### Recommended Product - Overall rating: 4/5 - Reviewer: Mohamed M. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Once it is setup it is easy and simple to use. #### Cons Takes a bit of work to get it setup in the beginning #### Vendor response Thank you, Mohamed. We appreciate your feedback and are happy to know that once set up, AssetCloud is easy to use and delivering value for your team. Replied June 2025 --- ### Excellent Product for ANY School District - Overall rating: 5/5 - Reviewer: Stephen M. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I recommend any district who needs asset tracking and inventory tracking to go with AssetCloud. The headache that we saved by being hosted on Cloud and allowing each campus to use the product during this epidemic was well worth the extra cost! We had 0 lost or unknown devices and was simple and easy! We will continue to renew the product for the foreseeable future. Hope AssetCloud continues the great work and product development of AssetCloud! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros This is such a great product. Allows all features and abilities a School District Technology Department needs. Ease of use, check in and out. Keeping up with depreciation of a device and so so much more! This can not be beat for the ability or scope that any ISD would need it for. Could work for any department really! #### Cons Price is my biggest complaint. It seems high compared to others but yes it is an all in one solution for us. When Covid hit and we had to pivot to online learning we immediately was able to check devices in and out and know exactly who, where, when and why on each device. No matter if it was a hot spot to laptop/Chromebook. 2nd complaint is they charge you per user to use the device via logins. We originally had 3 users who checked devices in and out for staff and students but of course when each campus needed the ability to check out devices we had to pay for each librarian to have his/her own login. We could have shared a general login or something but for security and tracking problems we elected not to do this and paid for each user to have rights. #### Reasons for choosing Wasp Asset Selected because of the ability that was offered. --- ### Asset Cloud Review - Overall rating: 4/5 - Reviewer: Abigail H. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered The customer service team at AssetCloud has been awesome. We had issues with our barcode at the beginning and it took maybe 10 minutes for an employee to help us and fix the issue. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that I have all the assets in one place and that it brings order to something that could be easily be a huge mess. I also like the location function of the system which is very helpful for when customers bring back materials. #### Cons The thing I like the least about this software is the search bar. I can’t simply type in key words from the assets I’ve put in to find them. I either need the asset tag or know the location of the asset. This is not always practical and can be frustrating and time consuming. #### Vendor response Glad to hear that you're loving your experience with AssetCloud. Replied September 2024 --- ### AssetCloud - Overall rating: 5/5 - Reviewer: Seth D. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ability to print labels that have a scannable barcode along with relevant information such as device type, serial number and a unique asset number that links it to much more information such as purchase order history, date of purchase, date inventoried, and activity log, makes inventory management much easier. Having a interface where all that information is readily available for many devices saves time and makes any issues with inventory much simpler to resolve. Most of all, it isn't very complicated to add devices to the software. #### Cons The interfaces could be more stream-lined, it could be that I haven't had enough time to get comfortable with the software, but I end up digging through several different panels such as transactions or maintenance to do a task such as add an employee to a site, or update site location. Again, I may have simply not had enough practice with the software, but if there was anyway to add shortcuts for heavily used features, I add employees daily as well as edit site locations, that would be helpful. #### Vendor response We appreciate you taking the time to share your experience with us. Do know we value your comments. Replied April 2024 --- ### BEST Asset Management and Tracking you can buy for the money - Overall rating: 5/5 - Reviewer: Damian D. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered We used WASP Asset for Education for a number of years, and I was well pleased with it. I also used the Wasp products at a previous Organization, so it was vital for me to get them at our school. I wish the whole District could get this product. We switch to the Asset Cloud about a year ago and again I am pleased with its use and customizations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Coming from years of using WASP Asset stand-alone, I really like that it is Web-hosted, has ease of use, robust features, and customizations. Unlimited resources, the ability to track, follow through, audit, and itemize my assets are essential. #### Cons Do not like that I am unable to upload numerous assets with pictures. It really needs this feature. Sometimes the site access can be slow and has glitches, but expected since it is still being updated. #### Reasons for choosing Wasp Asset the robust customizations, options, and features and of course my past experience using Wasp Asset Mgmt --- ### WASP Asset Cloud - Warhouse Management - Overall rating: 4/5 - Reviewer: Christee L B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, we've been very happy with Asset Cloud, we've used it for many years, even before it became cloud based. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Asset Cloud is fairly simple to use and gets the job done. #### Cons Customized Reports are time consuming and confusing to get setup, I wish they were easier to get setup and saved. The Check In / Out Reports are missing a field that we fill out that would be quite helpful but honestly, we gave up on creating a custom report to gain the information we needed. It would be nice if you could choose columns to show in a particular order and it remain permanent to your profile. #### Vendor response Thanks, Christee, for sharing your experience with AssetCloud. We are pleased to hear the solution is easy for you to use and delivers on your expectations. Replied June 2024 --- ### Simplify and Optimize Asset Management with Asset Tracking Solutions - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the key benefits of asset tracking solutions is their ability to provide real-time visibility into asset locations and statuses. By leveraging technologies like barcodes, QR codes, or RFID tags, I can easily scan and track assets throughout their lifecycle. This level of transparency enables me to quickly locate assets, monitor their movement, and prevent loss or theft. The ability to access accurate asset information on demand has significantly improved asset accountability and inventory management. #### Cons I have no negative opinion that I write here. Recommend asset tracking solutions to businesses seeking to optimize their asset management processes and improve overall operational effectiveness. #### Vendor response Glad to hear you're benefitting from the RFID capabilities of AssetCloud. Good to know how this and the solution's other capabilities make your efforts much easier. Replied June 2023 --- ### My daily affair with Asset Cloud - Overall rating: 5/5 - Reviewer: Nicholas C. - Verified reviewer: Yes - Industry: Warehousing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered With Asset Cloud, I do not have to rely on unreliable missing data from Excel which I have used for the past 10 years in my business. I'm happy to say that, I have chosen the correct software for my business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I'm a user of Asset Cloud and have been using it for 1 year. What I like about the software is it never have lags nor halts during operation. Scanning into the software is a breeze for a non IT background like me. I use Asset Cloud everyday during the operation of In & Out of client's storage boxes. I can easily track them of their status thru the web system. I integrate the software into my Honeywell scanner and it just works fine. By tracking 20 - 30,000 barcodes and hundreds of location. Asset Cloud will not fail you. Some feature I like is the Audit feature where you can check the assets that are stored in that particular location. And if you move a stack of asset to that location, you can just easily scan them in during audit and their original location will be over written. #### Cons Some cons are like during the New Asset add on, it keep popping up the notice if I would like to search across entire asset or not, and I have to click yes/no everytime I scan a barcode in. I think, if it can be improved to click Yes, and to tick dont ask me again will be a good feature. #### Vendor response Thank you so much for taking the time to walk us through your day in the life with AssetCloud. Do know we are committed to our relationship with you and will continue to make improvements to make the experience even better. Replied April 2024 --- ### AssetCloud Review - Overall rating: 5/5 - Reviewer: Paul G. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use: AssetCloud is easy to use for the different users that interact with it #### Cons There isn't anything I can point out that's not good in the system. the system is good. #### Vendor response We're glad to hear that you find AssetCloud as easy to use. Do know that we are committed to providing your with an even better experience. Replied October 2023 --- ### Morin Review of Wasp Assett Cloud - Overall rating: 4/5 - Reviewer: Tom M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered We are finally able to do something with our inventory. Check in and out computers and chroembooks and track them. Its been a learning process in setting it up the way we want. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked that we got all the equipment we needed including printers etc and the support to aid in setup and further issues was excellent. #### Cons I would like that when I use the import tools to bring in more assets that it would give a warning if the tag numbers (asset numbers) were already in use. I have had several times on accident that I built my import file and accidently had asset tags I already used and it simply overwrote all the asset info. NO Prompting that they were already in the system. That would have queued me something was amiss (unless I knew I was updating assets) One feature I wish it had was the ability to create an asset template that could have a bardcode that represents everything about the assett so I could then simply scan the new barcode and serial number and it would allow me to easily add many at the same time. (example I buy 100 chromebooks off same PO, same model, etc and the only difference is the serial number and the asset tag that will be assigned. It would be nice to be able to preprint the asset tags and apply them then scan the asset template barcode followed by the SN and Asset tag on each of them. I have to build an CSV file to do this each time. #### Reasons for choosing Wasp Asset FATS was an older program but it had some wonderful features I would love to see in WASP. #### Vendor response Thanks Tom for sharing your review. Good to hear that you had a good experience onboarding and integrating your equipment with the software. Thanks also for taking the time to detail some opportunities for improvement. We'll spend some time on these ideas. Replied March 2022 --- ### Gets the job done - Overall rating: 5/5 - Reviewer: Harry R. - Verified reviewer: Yes - Industry: Media Production - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Ease of use is high and works great for every day use.However occasional bugs can make usage slow and tedious #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Adding assets its easy and each sections provides a field to fill in the most important details for each asset. Tracking those assets through the use of locations & employees is a great function, that allows you to easily categories your assets by locations and who they are checked out to #### Cons Search feature can be buggy and not always work, occasionally assets are shown as checked out when they are not and visa/versa. #### Vendor response Good to know that AssetCloud is meeting your needs. Thanks for sharing improvement opportunities as well. We will get to work on it. Replied January 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/cmms/assetcloud-profile/reviews/?page=2) --- Wasp Asset Reviews, Pros and Cons - 2026 Software Advice