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AssetTiger vs BoldTrail Back Office

AssetTiger vs BoldTrail Back Office

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Overall Rating
4.6 (256)
4.5 (833)
Ease-of-Use
4.5 / 5
4.3 / 5
Value for Money
4.7 / 5
4.4 / 5
Customer Support
4.4 / 5
4.5 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
July 26, 2024
July 26, 2024
Pros/Cons
  • Pros

  • Beautiful and well organized reporting benefits for sure, great assets tracking and management tools.
  • This produce is amazing on its own, but add the incredible pricing and it's a hidden gem.
  • AssetTiger is easy to use and allows customization for all of the fields I need. The scanning feature is super helpful so that I can walk around the office and scan the assets and update on the go.
  • Cons

  • After purchasing and using several expensive solutions, and after being frustrated with AssetPanda, I happened across AssetTiger accidentally. It was the find of the year.
  • It's a pain to locate my items. I can completely fill out everything in my columns and nothing appears in my search.
  • Some tables are exportable, but no relational elements are provided (e.g. primary key). There is no backup function available.
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  • Pros

  • I love this software because it is easy to use and really great for tracking. I love that it has a pipeline feature and it is very user friendly.
  • We really like the checklist feature and the ability to copy and modify them easily. The ability to see everyone's checklist task through the calendar tab is crucial and much appreciated.
  • I love the ease of setting up my checkpoints customized to how I run my files. I love the record keeping as well.
  • Cons

  • Inability to drag and drop files across different functions the entire program, onboarding portal has no drag and drop feature.
  • If you call a one sided platform, complete, then you have never used their competition. Contact to hold you hostage when they cannot deliver a fully functional program is completely ridiculous.
  • Primarily, I experienced a very frustrating learning curve.
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Pricing Range
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$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos