All AUTOsist Reviews
1-25 of 146 Reviews
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Anonymous
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
This is the easiest software I've ever used
I love the fact that you can upload your car and it's all automatic and stuff, that's my favorite part. it's a great piece of software that deserves all the medals for ease of use. Good support too.
Ashley
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great all around tool
We use AUTOsist as an all around tool to track our fleet and our job sites thanks to [sensitive content hidden] and his team walking us through customizing their forms to do whatever we need to accomplish. They are so very helpful and have been great to work with.
CONSI have no real complaints about the system.
Reason for choosing AUTOsist
Price, flexibility, and ease of use for the admin and users.
Mayela
Wholesale, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
AUTOsist
It's a great APP, with great features
PROSThe software has some great features and easy to use
CONSThere's a delay on the web. Since we don't log Trips, that tab is irrelevant to our company.
Reason for choosing AUTOsist
Cheaper and easier
Justin
Logistics and Supply Chain, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great app!
Easy to use! Doesn't take a lot of time to set up.
CONSThe amount of trucks needed for certain price categories is a little low.
Angela
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Review of Fleet Mgn
easy to work and great customer services
PROSEasy to use. Like the reminder of maintenance on vehicles. Tracking system is also easy to navigate.
CONSCurrently I do not have any Cons regarding Autosist.
Reasons for switching to AUTOsist
Wanted a system that would track and monitor maintenance.
William
Verified reviewer
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2019
Good tool
Very good and very responsive
PROSLike that it keeps track of routine maintenance and also stores services with receipts for reference. Occasional bugs but they are responsive to list of them quite promptly
CONSSmall bugs with reminders. App badge shows 1 due when there are multiple due but Ganges once you open app. Small deal.
Mitch
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great Fleet Management App
I like the reminders and the service section so i know how much money I am spending on vehicles.
CONSThe inventory section was the part i used the least.
MANON
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Easy to use
great easy and help is always easy to get if needed
PROSeasy to use , when you need help it is easy to have some help
CONSnothing everything is nice easy and help is always easy
Reason for choosing AUTOsist
easy and not to expensif help is always easy to get
Lauren
Construction, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Perfect for preventative maintenance
I've never had better customer service. [sensitive content hidden] has been our main point of contact, and I would highly recommend her! She always responds in a timely manner and it quick to answer our questions in a way we'll understand.
PROSWe love the service reminders! This makes it super easy for our office to keep track of what vehicles need oil changes and when we need to renew registrations.
CONSWith the size of our fleet, getting all of the VIN, license plate, and other information to set up was time consuming. But as soon as we had everything, Autosist did the rest of the set up for us.
TODD
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
User Friendly
It fulfilled what we were looking for in this software
CONSHaven't found one yet. Have been pleasantly surprised!
Ruthie
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Knowing about your vehicle when no one shares.
This has been great, it has taken a lot of tension out of the air, with me not having to ask the drivers for the information. An automatic reminder is sent out at the being of each month for the inspections, and with in minutes of a driver completing and submitting, I am aware of any issues he is having.
PROSJust being able to know if any of our vans are due service, registration, or just having issues with one click on each van. I don't have to wait for the drivers to share any of the information, from when they get gas, to how their vehicle is preforming. I am still finding new ways of looking at the data.
CONSI haven't found anything I don't like, the guys in the field take a little while to warm up to using it to it's maximum potential. I would like for the map option to be a little more informative, but I am still learning my way around it.
Reason for choosing AUTOsist
We went direct with AUTOsist, due to the high praise and regards companies using the product, and once I contacted AUTOsist direct, the customer service (even before I began using the software) was above and beyond anything I expected. I have never had a issue that has not been resolved with one phone call or e-mail. Customer Service sold me.
Louis
Facilities Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Excellent vehicle maintenance tracking software
The excellent customer service ensured seamless uploading of our databases. Response to our emails is extremely quick and our requests are handled efficiently and to our complete satisfaction. When we initially started using this software we somehow managed to delete an entire data base. We notified [SENSITIVE CONTENT HIDDEN], who has been our customer service person, and he quickly restored the deleted data. As we became more familiar with the software we began using it more efficiently, and intuitively generated focused reports as needed. This software keeps our vehicle scheduled maintenance organized and accessible with just a few clicks. It has become an integral and indispensable asset for our department.
CONSNot compatible with with MS Word apparently. Have to convert Word document to XL document to upload to database.
William
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Autosist Fleet Management
When a driver first downloads the software to their phone, they always log into the wrong section trying to activate the software. Once it is opened they do not have any trouble navigating or understanding which menus to use. Customer Service helps immediately with any problems, very helpful.
PROSThis was easy to implement and get started. The customer support is excellent. We needed a solution with fuel tracking and this software has that. My drivers like how easy and efficient it is to use. We use customized check lists and trip logs daily, my drivers appreciate the efficiency. Autosist helped set up the checklists fast and efficient.
CONSThe reports need work and customization is less than perfect. My drivers complain that it takes some time for the program to open on their phone each day, other than that they really like how easy and efficient it is to use. We are pleased with the product overall.
Reason for choosing AUTOsist
Autosist had the ability to do fuel tracking in addition to the daily logs.
Eric
Food & Beverages, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great product and great customer support
I am very satisfied with this product and will continue to use it for years to come.
PROSIt keeps all my maintenance records in one easy to use location. I like how it's all organized, my drivers can inspect the vehicles and update milage. By doing so it can trigger a reminder to get the vehicle serviced, so keeping up with maintenance is a breeze. I especially love their customer service. They will address any concerns you have and quickly. You will not go wrong if you decide to use this platform.
CONSI have a relatively large fleet of vehicles and overtime as more data was entered into my portal, it began to slow down on the web browser. The app on the phone remained fast. I contacted their support and they fixed the problem fast.
John
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Autosist
Had it for under a year so still fairly new. Will have a better idea after we have utilized it for a longer period.
PROSThe app everyone can download on there phone as we have guys that are state to state. This software allows us to ensure that our trucks are being kept up with on maintenance to prevent issues. Allows us to have everyone perform monthly inspections and report problems back I don't see many of the trucks often
CONSMonthly inspections not being linked to the reminder.
Reason for choosing AUTOsist
Explored 3-5 different options and this one seem to fit my needs the most with what I wanted to receive out of it.
Vendor Response
Hi John, thank you for your review! We do have a feature where we can link the monthly inspections to the reminder so that when an inspection is submitted, it can automatically clear the reminder so it goes to the next interval. If you would like to activate this feature, please email us at support@autosist.com and we can take care of it for you.
Replied June 2021
Samuel
Oil & Energy, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Great way to Keep Up with your maintenance
Overall this Software is the exact thing our company was needing to keep up with maintenance and do away with Paper logs.
PROSLove how you can customize the inspections and also how you can schedule reminders and see when trucks have been inspected. I also like the fact that you can upload photos to everything
CONSThis software does have a learning curve and can be a bit confusing for employees. I wish it was a bit more user friendly.
Reason for choosing AUTOsist
Autosist support is the best in the industry. I love how you actually talk to a live person and they get changes done in a very timely manner.
Reasons for switching to AUTOsist
Needing a better solution to make sure inspections were getting done every month. Also we were able to check on any services done of the life of the vehicle.
Matthew
Law Enforcement, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Garden City Police Department
The customer service is great and fast. Problems are dealt with quickly and information is free flowing.
PROSThe reason that we found and use this software was to track the GCPD vehicles and information in an easier way than through the Fleet software that the City uses, which not many of us had access to and required backloading receipts for fuel. This system allows for a picture of the receipt and we do not have to keep the paper.
CONSThe connection sometimes is a little slow on adding the users.
Weston
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
5 stars across the board
The functionality of this software is practical and convenient. It does everything I need it to. I love the ability to manage my fleet of vehicles in a single organized system. The service tracking, maintenance reminders, and document access makes this system an efficient way to keep things running smoothly. In addition to a quality product, the customer service is unparalleled. Response time is nearly immediate to any questions or concerns, and the management team is constantly seeking input from users. It is nice to feel as if you are part of the development in the product which you are using.
CONSAs of right now, the ability to use the software offline is not available which would be a major turn off if I didn't know that they are making offline use available in the near future. The only things I could say I like least about this software are things which the developers have publicly stated they are implementing this year. Offline use, inspections, etc. This is truly a great product.
Chris
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Better than a spreadsheet!
Prior to using AUTOsist, we were entering all vehicle information into an enormous spreadsheet. This took way more time than any of us had. Now, the mechanics enter repairs and maintenance records as they work.
PROSThis product was the best option for our company because we can monitor and maintain vehicles without having any sort of tracker installed and there is no monthly per-vehicle fee. This allows us to keep up with maintenance on our forklifts, trailers, and more.
CONSI would like to be able to see the year and make of the vehicles without having to go into the Vehicle Details.
Pat
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Autosist is very easy to learn and extremely east to implement!
WE are currently using Autosist to track all services needed for each vehicle, as well as, inspection due dates and registration renewal dates.
PROSWe love the ability to find out quickly what trucks need services done to them and what priority importance the fix might be.
CONSI wish I could add on smaller pieces of equipment like my Bobcat to keep tract of oil changes. (without an additional charge)
Reason for choosing AUTOsist
Low pricing
Greg
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2019
review
Overall very positive experience. This keeps us on task with inspections.
PROSThe core inspection functions are very easy to adapt and implement with Autosist's phenomenal customer service.
CONSWould be nice is more of the features were customizable by us, but not a huge deal because the Autosist team responds quickly. I've given [SENSITIVE CONTENT HIDDEN] some ideas on other possible functionality.
Reason for choosing AUTOsist
Very good value for covering core functions.
Reasons for switching to AUTOsist
Whip Around didn't allow for reminders or service records.
Chris
Consumer Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Autosist does the job!
Customer service is great. Our mechanic has all the tools he needs right on his phone to complete work on our fleet. No more walking back and forth to the desk to check and print lists. As the owner, I like being able to check on the status of the fleet and add reminders at any time from the mobile app.
PROSThe software is very simple and straightforward. Easy to setup and navigate. Not a lot of extras to clog up your view and user experience. Tracks what you need and that's it. You can add custom fields to track other items that you need. Users can be setup with full or partial access. Mobile app works great too! Overall a very nice, simple, effective tool to manage our fleet.
CONSWould like to see some additional reporting features and the ability to sort reminders by job in a quick and easy fashion. Other than that, not seeing anything else I'd like changed.
Bailey
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Awesome software even better pricing!
My overall experience has been amazing. From the support team to the ever day function of the software I never have issues. Not to mention the pricing cannot be beat!
PROSThe software is easy to use, even for our older employees.
CONSI do not really have any cons I can think of.
Brian
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Makes keeping track of the fleet vehicle very simple
No more paper work and texmessges notification and everything is on my phone so I can check vin numbers if I have to order parts
CONSThe only thing that has been a problem is in a steel building I sometimes don't have reception and won't up date but that's it
Alexander
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Keep track of the important stuff!
Easy to use. This alerts all the personal that are needed to keep our fleet running smoothly. Our new Maintenance coordinator has found more items that he was able to use on this app than I was using. It has helped remove items from my plate and distribute them out to get handled quicker and more efficiently.
CONSHaven't found any. This product is exactly what we were looking for.