AwareManager Software


 

AwareManager is a provider of facility management software for commercial and corporate real-estate properties, stadiums, healthcare facilities, offices and similar venues. It also offers maintenance scheduling as well as assist stakeholders in maintaining risk ledgers, recording insurance certificates, tracking incidents and escalating issues via appropriate channel to concerned stakeholders. Besides providing a facility/venue management solution, AwareManager also has a team of advisors that analysis customer requests and provides consultation, operational integration, training and support based on clients' requirement.

Among the suite of functionalities that AwareManager has to offer are asset management, inventory management, predictive maintenance, preventative maintenance and work order management. The software has a user portal that allows end users to request services or register visitors. Users can create and combine ad hoc work requests, schedule their target deadlines and track their progress. The scheduling feature allows managers to reserve staff, resources, meeting rooms, events and more.

The system can be deployed on-premises or through the web and is compatible with Mac, Windows operating systems and mobile devices.

 

AwareManager - Dashboard
 
  • AwareManager - Dashboard
    Dashboard
  • AwareManager - Work ticket
    Work ticket
  • AwareManager - Visitor calendar
    Visitor calendar
  • AwareManager - AwareManager IQ
    AwareManager IQ
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

10 Reviews of AwareManager

 

Start your review of AwareManager

Click to start
https://www.softwareadvice.com/cmms/awaremanager-review/
Software Advice Reviews (6)
More Reviews (4)

Showing 1-6 of 6

Mazen from Saudi Naval Support Co.
Specialty: Utilities
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

Helpful software and an affordable price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great Software, provided all what we need at a reasonable fee.

Pros

Ease of use.
Interactive Interface which makes your work faster.
Help and support are very reliable.
fast respond.

Cons

Need some additional features to cover certain functionalists
should support more languages.
It would be better if interface are made more flexible to re-arrange.

Review Source
 
 

valerie from Pittsburgh Pirates
Specialty: Sports and Recreation
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

simple to learn and easy to navigate.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

anyone can be taught in a day to use Aware Manager. I have taught a few co-workers how to use and they were able to generate work orders and reports immediately.

 
 

Ralph from Penguin and EMCOR Company
Specialty: Field Maintenance

September 2016

September 2016

Worke with Aware Manage fo the past 15 Years CMMS, Project management,

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

extensive knowledge, experience and professionalism is a tremendous asset When working with the individuals from aware management.

Likes Least

That they are not based in new York so I can see them more

Recommendations

View the entire product, do not make the mistake and lock at it singularly for just CMMS. this is a multifaceted product that can do more than just CMMS

 
 

Kenneth from Building Services
Specialty: Construction and Engineering

September 2016

September 2016

Done Right Building Services

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

We have been using the Aware Manager program for the past Five years and we love the functionality of the sytem. We also enjoy the trending and tracking capabilities along with the detailed reports that are generated for our customers and clients.
Having multiple field account locations with only two field operations managers trying to cover multiple states would be a nightmare without the Aware Manager program. This program has allowed our company to reduce cost and maximize our effeciency all at the click of a button and our account managers and technical support team are extremely knowledgable and compentent of all aspects of the system. Whenever I have a question or need to further my knowledge of the systems capability, they are always available to assist. I would highly recommed Aware Manager to any company that manages multiple sites and locations.

Likes Least

We all know that all program systems have minor problems however I have not been able to identify any that relates directly to my service line. Furthermore, I am happy to say that I have given them a wish list of additional items or tasks that I would like to see the system be able to provide me that is specifically catered to my line of business and their data programmer was able to create and write a new program to meet my needs.

Recommendations

Take a trial run of the system and you will see for yourself and for your business industry the full value the Aware Manager will bring to your business.

 
 

Ermin from CW Facilities Services
Specialty: Other

September 2016

September 2016

Great service and Reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The Aware team has been very quick to respond to any issues I have had. The service is truly great and the report you are able to complete for clients is something I value immensely and I know my clients feel the same way. We were able to receive much support for Kelly and Alex on getting one of our sites set up and they took the time out of their day to come and meet with us in Vermont.

Likes Least

I cant think of any complaints about this. I have very little to no issues and those were resolved right away.

Recommendations

A must is to check the size of the site and be prepared to train many people on proper use.

 
 

Cindy from Paramount Group, Inc.
Specialty: Real Estate

September 2016

September 2016

Great Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

We have been using this system throughout our portfolio for almost 8 years now. Their support staff has changed, but is always available and helpful with any questions/concerns we might experience.

Likes Least

There is nothing at this time that would fall under this category.

Recommendations

They have a strong personal touch! We looked at several different products and this one stood above the others.

 
 
 
Showing 1-4 of 4

Amy from Stadium Management Company
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

All in one building management solution - highly customizable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is highly customizable which a great perk to allow you to mold the software to work for you and your processes. Having everything in one system along with the ability to link work with vendors, cost, contracts, insurance, equipment, and inventory makes the software a great asset. The other bonus is the folks at Aware Manger they are open to adding features and working with to improve their software, which is a win win for everyone. Clients get issues addressed and the software gets better and better. They are also a great resource for help with the system and coming up with solutions. There improvements to the mobile platform is a game changer, ease of use along with the ability to capture data, and ability to customize the app has allowed us to increase our use of the system. The way the software is set up allows you to customize the end users experience from level of access, down to granular types of work classifications, location, as well as customizing each users view information and entry.

Cons

The desktop version of the application can intimidating to users not use to a database environment, utilizing web forms and mobile are better options to increase end user adoptions. The software only allows you to work in one capsule at a time. When dealing with connected data it helps to be able to move fluidly through capsule location. There is a work around but it could be better. The software could use a better budget tracking tool for the detailed users.

Review Source: Capterra
 

Grant from C&W Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2017

October 2017

This software is easy to use and easy to customize to suit your needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

it is easily configured to suit the need of the user.

Pros

The things that I like most about this software is that they are always improving it. I like that the software can be configured so that you can use it as a paperless system by utilizing the Mobile app.

Cons

The only thing that I don't like about the software is that you are not able to print forms to a file rather than printing a hard copy and then having to scan the document to a file.

Review Source: Capterra
 

Ralph from Penguin an Emcor Company- Critical Infrastructure

October 2017

October 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Make doing preventative maintenance a lot easier

Pros

Overall quality, user friendly and make changes on the fly. awares ability to adapt improvise and overcome any obstacles

Cons

we would like to see aware incorporate a round, inspection and meter reading module along with an electronic log book

Review Source: Capterra
 

peter from REal estate and property services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2017

October 2017

75

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

improved reporting of business results. able to add on other departments easily

Pros

Mobile technology, reporting were the features that caused us to select aware manager. Preventive maintenance is also high on the list.

Cons

It was very painful to implement due to your project team. Aware manager had no good project implementation methodology to use. This should be a repeatable solution and waasnt for you. Also, we were promised features in Aware Manager that didn't exist at the time.

Review Source: Capterra