Axxerion Software

Axxerion team service is always excellent!

Pros

We utilize Axxerion for a wide range of functionality, including its out of the box property asset management, property inspections, work orders, preventative maintenance and reporting. What makes this product perfect for us is that the interface and customization is not only easy to use, the program allows for scripted enhancements. With a little practice, scripting and the configurable workflows within the application allows for advanced automation, like automated request approvals based on cost and vendor for repair, sending email communications, maintenance status updates and calling external services.

Cons

The documentation can be a little light on examples, so some trial and error with more complex items like external services and automated process reacting to other automated processes took some time to get through, but no complaints with standard functionality.

Axxerion is very helpful and supports us very well. We work with a designated project manager who we know and is able to jump in and help us quickly when needed.

Pros

Axxerion helps us in the management of our properties and related leases and contracts. It is very easy to enter the properties and their data. Leases include the terms, financial breakdown and critical dates. The system has automatic notification on upcoming lease expirations, rent increases, options and any custom dates needed. We can generate invoices and manage our AP and AR.

Cons

We like the product and the company and we are glad about using Axxerion. We do not see any cons and plan to expand our usage as we go along.

I think Axxerion is great time saver. It provides reports into any aspect of the maintenance and locations. The pricing is great which makes it an excellent value. We are very happy with the support and quick responses to our questions and requests. We highly recommend the product.

Pros

Taylor Corporation has been successfully using Axxerion to manage work orders for a variety of machines. Our various locations and assets are setup in the system. We have our own technicians who receive the work orders, perform the job and submit the completed work orders electronically back to their managers. There are more than 4000 assets in the system with the complete their lifecycle, estimated useful life and all repair and maintenance history.

Cons

I cannot say anything negative about the product and company. Axxerion has a regular update which introduces new functionality as we go along which is free and a part of the license.

Axxerion has good people and project managers who work closely with us. The pricing and support are excellent and straight forward. We highly recommend Axxerion and their solution.

Pros

We have been using Axxerion to track our resort, buildings and assets for a number of years. Maintenance of our facilities is most important for us as a public resort. Axxerion provides easy to use service request reporting, workorder generation and management as well as preventive maintenance schedules and work orders. Axxerion sends us email reminders on important events and any delayed activities. The system is easy-to-use, very flexible, highly configurable and has a lot of functionality.

Cons

We selected Axxerion after a comprehensive review of the available systems. They are not pushy sales people which I don't think is a Con!

Pros

We like the flexibility of Axxerion. We are able make specific workflows and database structures which comply with our internal processes and cover our customer's requirements. In the on- and offshore wind energy market, several software solutions are available, but tehy are limited to adjust and only partly meet the industry standards, like the Asset management quality standard (ISO 55000) and safety standards (NOGEPA, OSHAS 18001).

Cons

Due to the flexibility, it is important to have a proper internal preparation and you have to invest in own IT capacity. As we using Axxerion in a different way than the core functionalty facility management, it take more time to align and have first time right in customization. Nevertheless it's worth the effort.

Great software!

Pros

Axxerion is easy to access, is flexible, with well integrated solutions. Reporting is possible and is customized if necessary.

Cons

It takes some time in implement, due to the features and functionalities it also takes some time to get to know the software, but support ia always available.

Pros

The ability to have all business processes available through 1 system is a big plus. When you do not immediately implement all functionalities at the same time, you can make Axxerion ever more effective step by step. Once implemented the right way, Axxerion becomes a welcome backbone for your company.

Cons

The product needs a major update in the field of interaction design & needs to focus more on mobile opportunities.

Deploying Axxerion saves time and money and also increases your visibility of your portfolio. Whether it is budgeting for you maintenance operations, tracking spaces and leases or working with vendors and service providers, Axxerion makes it very easy.

Pros

We are an international facilities management consulting company and have been using Axxerion since 2014 with great success. The system manages all aspects of IWMS, CMMS and Project management and is very flexible. Using different languages, units of measures and currencies is straight forward. The system is highly configurable and we can make any needed changes to the database, screens and workflows ourselves. Axxerion has been great in its support and updates.

Cons

There are no cons. We highly recommend Axxerion to any companies. It is very scale-able, so you can start small and easily expand your usage.

You should ask for a demostration, you would be amazed.

Pros

We are using the system for our internal operations for many years now. The system is clearly based on working in the cloud and works on all current devices. Very helpful is the use of workflows, which allows you to conform the operation of the system to your organization, rather than vice versa. Axxerion supports us in monitoring the key business processes, which help you to maintain your quality of service at a higher level.
Axxerion has a low entry level and has the scalability to grow with your business. The consultants of Axxerion are highly accurate and are able to properly implement your busisness processes in the software.

In addition of the module to our internal operations, we now also have a module in which we can assist our customers in managing their real estate. Within this module we can record the entire contract- and documentmanagement as well as notifications made by telephone.

Because the system is fully customized per user role, the system is very user-friendly and uncomplicated.

Cons

Nothing to say here.

Pros

The Axxerion program is user friendly and trough a portal for all our stakeholders (clients, tenants and contractors) accessible. The fields in the webpage / portal are very flexible to add, move or hide. The content and reports stated in the portal are clear and content for different stakeholders can be identified on the basis of authorization differences.

I have implemented this system in 2015 when I worked at CBRE (Asset Services in Amsterdam) and now run the platform in my own organization. The program can be used in a large multinational as CBRE (largest international real estate advisor) and for a start-up company as we have. You do not have to buy hardware or software and using the Axxerion license model is an advantage for a start-up.
All modules are at your disposal, no hidden costs when a new module is needed. And important (for a start-up) no financial surprises during the implementation process when you stick to your program of requirements.

Cons

Not really a con, but can be a trap for some people. As there are many more modules for managing real estate portfolios (budget-, reservation-, meter-, contract module) it is difficult to keep focus and not to implement multiple other modules during the implementation. Then you deviate from your own program of requirements, the Axxerion consultant helped us to keep this focus to first finalise the IMS & DMS.

Likes Best

Very detailed software that was written for the cloud, and not a conversion from some old desktop version software. Extremely detailed and in depth functionality. Amazing staff that is extremely knowledgeable about the software!! Great value for the product.

Likes Least

Nothing not to like. Very professional staff that helped with all questions.

Recommendations

If you are looking for a software that is detailed, robust, can drill down to the smallest details of your real estate holdings, this software is for you.

Likes Best

vendor is extremely responsive and meets all of our needs for the system set up and continuing operations. in our review of this software and it's competitors we found that Axxerion was a much more flexible system with built in features we could set up to use with some custom work to meet all of our needs. we also liked the way that the accounting and project management modules interfaced.

Likes Least

have not found an area of the software we were displeased with.

Recommendations

we liked the flexibility of the software and the customer support to set up the programs was key to getting us up and running on a cloud based system for our current accounting and project operation needs.

Likes Best

The product is very rich with functionality ! We have been very satisfied with it. The product is intuitive and has very advanced technology such as a very robust workflow engine. It has met and exceeded my expectations. The vendor is very easy to work with and very supportive.

Likes Least

I have nothing to say here. It is improved on a regular basis.

Recommendations

You should check out Axxerion. You would be impressed.

Likes Best

Axxerion is easy-to-use and is a very deep product. It is supporting many aspects of our business. Axxerion is very helpful and supportive.

Likes Least

We have not had any issues with this product and vendor.

Recommendations

Definitely take a look at Axxerion. You maybe pleasantly surprised by what it can do for you.