Axxerion CMMS software


Axxerion CMMS is a cloud-based computerized maintenance management system (CMMS) suitable for any size company in different sectors including real estate, corporate, health care, education, retail, residential, manufacturing, service providers and construction.

Users can track and manage service requests, work orders, preventive and scheduled maintenance, surveys, parts inventory and financials and budgeting. Axxerion offers scheduling, reminders and online access using mobile phones and tablets. Axxerion manages buildings, areas, assets, equipment and fleet with their complete history and budgeting for updates and upgrades.

Axxerion is role-based, and each user has a dedicated home page showing all necessary information.

Axxerion provides implementation assistance with continuing support via phone, email and live chat. Every client works with a project manager who is familiar with their implementation.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8

21 Reviews of Axxerion CMMS

Showing 1 - 20 of 21

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  • Cindy from Trahan Real Estate Group, LLC

    Specialty: Real Estate

    Number of employees: 11-50 employees

    April 2018

    Maintenance, Contract management and Financials in one package

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Axxerion's process for updating the system is very smooth. It does not disrupt anything and all your configurations are preserved. We do appreciate this a lot.

    Pros

    We selected Axxerion after reviewing the available options in the market and we are very happy with our decision. The system provides a lot of functionality and is very easy to implement and use. The support is excellent and ready to help. We highly recommend Axxerion.

    Cons

    Nothing negative about the system or its support. We are planning to allocate some time to explore the new functionality that Axxerion has introduced lately.

    This review was submitted organically. No incentive was offered
    Review Source
  • RJ from INfo Arcan

    Specialty: Other specialty contractor

    Number of employees: 51-200 employees

    April 2018

    Good Product..

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you're looking for a full-functioning business automation platform, this is it. I was amazed at how customisible the software is, everything from invoice automation to check printing to lease notifications. This is a heavy-duty application so make sure you know what you want up front and have clear specifications for your software development plan.

    Pros

    We had a good feeling with Axxerion from the beginning. The way it approachs things fits with how we work

    Cons

    I dont think there are any w.r.t. this product as is a good product for various organizations.......

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Rohit from Jocose Enterprise Pvt Ltd

    Specialty: Real estate developer

    Number of employees: 2-10 employees

    April 2018

    All nice except for some basic missing features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    1. Very user friendly and easy to use
    2. Good generation of reports
    3. Good after sales customer support

    Cons

    1. Missing some basic project managent features
    2. The prices of the product are not very reasonable compared to the software

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Carolina from Huawei Technologies

    March 2018

    Solutions for business asset management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have had many benefits using Axxerion since I have been able to add new fields and screens completely customizing my workflow approvals. I also track general data on properties.

    Pros

    What catches my attention is that software interfaces search and display Google maps are excellent, plus management functionality of space and area integrates well with other solutions Axxerion.

    Cons

    Look very contrary is that there is no option to make the implementation locally. It also does not focus on residential properties and no owner or tenant portal.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rameez from Mount Pleasant Group

    Specialty: Engineer

    Number of employees: 501-1,000 employees

    November 2017

    Good to have

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I have used this software quite a bit and I find that it's easy to use and quite helpful in your project management as well

    Cons

    You'll have to spend some time and understand the software and look at all the aspects and features it has to offer

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ryan from United Pacific

    Number of employees: 1,001-5,000 employees

    October 2017

    Good software that can grow to be great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Axxerion has allowed a great level of interconnectivity for our company between the field, maintenance, regulatory affairs and permitting. It is one repository for all information in regards to our stores and is utilized daily by all sites for communicating maintenance needs.

    Cons

    Ability of pulling reports needs tweaking to create an easier end user experience. Also, competition has a mobile app that is lacking here.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • JJ from Inspirato

    Specialty: Hospitality and Gaming

    Number of employees: 201-500 employees

    August 2017

    Great product out of the box and beyond

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Axxerion team service is always excellent!

    Pros

    We utilize Axxerion for a wide range of functionality, including its out of the box property asset management, property inspections, work orders, preventative maintenance and reporting. What makes this product perfect for us is that the interface and customization is not only easy to use, the program allows for scripted enhancements. With a little practice, scripting and the configurable workflows within the application allows for advanced automation, like automated request approvals based on cost and vendor for repair, sending email communications, maintenance status updates and calling external services.

    Cons

    The documentation can be a little light on examples, so some trial and error with more complex items like external services and automated process reacting to other automated processes took some time to get through, but no complaints with standard functionality.

    This review was submitted organically. No incentive was offered
    Review Source
  • Kirsy from LGL Realty LTD

    Specialty: Mixed Portfolio

    Number of employees: 501-1,000 employees

    August 2017

    We manage a portfolio of commercial and residential properties in Axxerion

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Axxerion is very helpful and supports us very well. We work with a designated project manager who we know and is able to jump in and help us quickly when needed.

    Pros

    Axxerion helps us in the management of our properties and related leases and contracts. It is very easy to enter the properties and their data. Leases include the terms, financial breakdown and critical dates. The system has automatic notification on upcoming lease expirations, rent increases, options and any custom dates needed. We can generate invoices and manage our AP and AR.

    This review was submitted organically. No incentive was offered
    Review Source
  • Angie M from Taylor Corporation

    Specialty: Media

    Number of employees: 10,000+ employees

    July 2017

    We have been doing our workorders and PO's since 2013

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I think Axxerion is great time saver. It provides reports into any aspect of the maintenance and locations. The pricing is great which makes it an excellent value. We are very happy with the support and quick responses to our questions and requests. We highly recommend the product.

    Pros

    Taylor Corporation has been successfully using Axxerion to manage work orders for a variety of machines. Our various locations and assets are setup in the system. We have our own technicians who receive the work orders, perform the job and submit the completed work orders electronically back to their managers. There are more than 4000 assets in the system with the complete their lifecycle, estimated useful life and all repair and maintenance history.

    This review was submitted organically. No incentive was offered
    Review Source
  • David from Polynesian Cultural Center

    Specialty: Hospitality and Gaming

    Number of employees: 501-1,000 employees

    July 2017

    Axxerion helps us manage a popular resort and all its maintenance

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Axxerion has good people and project managers who work closely with us. The pricing and support are excellent and straight forward. We highly recommend Axxerion and their solution.

    Pros

    We have been using Axxerion to track our resort, buildings and assets for a number of years. Maintenance of our facilities is most important for us as a public resort. Axxerion provides easy to use service request reporting, workorder generation and management as well as preventive maintenance schedules and work orders. Axxerion sends us email reminders on important events and any delayed activities. The system is easy-to-use, very flexible, highly configurable and has a lot of functionality.

  • dennis from OutSmart BV

    Specialty: Oil, Gas and Energy

    Number of employees: 51-200 employees

    June 2017

    Axxerion as Asset Information Software for Onshore and Offshore Wind Energy Projects

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We like the flexibility of Axxerion. We are able make specific workflows and database structures which comply with our internal processes and cover our customer's requirements. In the on- and offshore wind energy market, several software solutions are available, but tehy are limited to adjust and only partly meet the industry standards, like the Asset management quality standard (ISO 55000) and safety standards (NOGEPA, OSHAS 18001).

    Cons

    Due to the flexibility, it is important to have a proper internal preparation and you have to invest in own IT capacity. As we using Axxerion in a different way than the core functionalty facility management, it take more time to align and have first time right in customization. Nevertheless it's worth the effort.

  • Richard from Flexim Group Netherlands

    Specialty: Field Maintenance

    Number of employees: 51-200 employees

    June 2017

    Makes our organization more efficient and in control.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great software!

    Pros

    Axxerion is easy to access, is flexible, with well integrated solutions. Reporting is possible and is customized if necessary.

    Cons

    It takes some time in implement, due to the features and functionalities it also takes some time to get to know the software, but support ia always available.

  • Sjoerd from CLAP

    Specialty: Media

    Number of employees: 11-50 employees

    June 2017

    We rely on Axxerion daily

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to have all business processes available through 1 system is a big plus. When you do not immediately implement all functionalities at the same time, you can make Axxerion ever more effective step by step. Once implemented the right way, Axxerion becomes a welcome backbone for your company.

    Cons

    The product needs a major update in the field of interaction design & needs to focus more on mobile opportunities.

  • Nick from Agents|4 RM

    Specialty: Real Estate

    Number of employees: 11-50 employees

    June 2017

    Axxerion is a great product and a great value

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Deploying Axxerion saves time and money and also increases your visibility of your portfolio. Whether it is budgeting for you maintenance operations, tracking spaces and leases or working with vendors and service providers, Axxerion makes it very easy.

    Pros

    We are an international facilities management consulting company and have been using Axxerion since 2014 with great success. The system manages all aspects of IWMS, CMMS and Project management and is very flexible. Using different languages, units of measures and currencies is straight forward. The system is highly configurable and we can make any needed changes to the database, screens and workflows ourselves. Axxerion has been great in its support and updates.

    Cons

    There are no cons. We highly recommend Axxerion to any companies. It is very scale-able, so you can start small and easily expand your usage.

  • Derk from Raderadvies B.V.

    Specialty: Real Estate

    Number of employees: 11-50 employees

    June 2017

    Excellent fully cloud based software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    You should ask for a demostration, you would be amazed.

    Pros

    We are using the system for our internal operations for many years now. The system is clearly based on working in the cloud and works on all current devices. Very helpful is the use of workflows, which allows you to conform the operation of the system to your organization, rather than vice versa. Axxerion supports us in monitoring the key business processes, which help you to maintain your quality of service at a higher level.
    Axxerion has a low entry level and has the scalability to grow with your business. The consultants of Axxerion are highly accurate and are able to properly implement your busisness processes in the software.

    In addition of the module to our internal operations, we now also have a module in which we can assist our customers in managing their real estate. Within this module we can record the entire contract- and documentmanagement as well as notifications made by telephone.

    Because the system is fully customized per user role, the system is very user-friendly and uncomplicated.

    Cons

    Nothing to say here.

  • jacco from Brick Management BV

    Specialty: Real Estate

    Number of employees: 2-10 employees

    June 2017

    Incident and document management system for property management of various real estate portfolios

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The Axxerion program is user friendly and trough a portal for all our stakeholders (clients, tenants and contractors) accessible. The fields in the webpage / portal are very flexible to add, move or hide. The content and reports stated in the portal are clear and content for different stakeholders can be identified on the basis of authorization differences.

    I have implemented this system in 2015 when I worked at CBRE (Asset Services in Amsterdam) and now run the platform in my own organization. The program can be used in a large multinational as CBRE (largest international real estate advisor) and for a start-up company as we have. You do not have to buy hardware or software and using the Axxerion license model is an advantage for a start-up.
    All modules are at your disposal, no hidden costs when a new module is needed. And important (for a start-up) no financial surprises during the implementation process when you stick to your program of requirements.

    Cons

    Not really a con, but can be a trap for some people. As there are many more modules for managing real estate portfolios (budget-, reservation-, meter-, contract module) it is difficult to keep focus and not to implement multiple other modules during the implementation. Then you deviate from your own program of requirements, the Axxerion consultant helped us to keep this focus to first finalise the IMS & DMS.

  • Chaz from Insignia, LLC

    Specialty: Real Estate

    August 2016

    Amazing property management and maintenance software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very detailed software that was written for the cloud, and not a conversion from some old desktop version software. Extremely detailed and in depth functionality. Amazing staff that is extremely knowledgeable about the software!! Great value for the product.

    Cons

    Nothing not to like. Very professional staff that helped with all questions.

  • Rob from Southeast Mechanical Contractors

    Specialty: Mechanical/HVAC

    August 2016

    Axxerion software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    vendor is extremely responsive and meets all of our needs for the system set up and continuing operations. in our review of this software and it's competitors we found that Axxerion was a much more flexible system with built in features we could set up to use with some custom work to meet all of our needs. we also liked the way that the accounting and project management modules interfaced.

    Cons

    have not found an area of the software we were displeased with.

  • Henry from Wachtel, Lipton, Rosen & Katz

    Specialty: Other

    May 2016

    Excellent product - very flexible - powerful and easy-to-use

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The product is very rich with functionality ! We have been very satisfied with it. The product is intuitive and has very advanced technology such as a very robust workflow engine. It has met and exceeded my expectations. The vendor is very easy to work with and very supportive.

    Cons

    I have nothing to say here. It is improved on a regular basis.

  • Charles from RCG Ventures, LLC

    Specialty: Retail

    March 2016

    We use Axxerion to manage shopping centers, their leases & maintenance

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Axxerion is easy-to-use and is a very deep product. It is supporting many aspects of our business. Axxerion is very helpful and supportive.

    Cons

    We have not had any issues with this product and vendor.

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