





Property List Based on Search & Access Rights






Supported Operating System(s):
About Axxerion
Axxerion CMMS is a cloud-based computerized maintenance management system (CMMS) suitable for any size company in different sectors including real estate, corporate, health care, education, retail, residential, manufacturing, service providers and construction.
Users can track and manage service requests, work orders, preventive and scheduled maintenance, surveys, parts inventory and financials and budgeting. Axxerion offers scheduling, reminders and online access using mobile phones and tablets. Axxerion manages buildings, areas, assets, equipment and fleet with their complete history and budgeting for updates and upgrades.
Axxerion is role-based, and each user has a dedicated home page showing all necessary information....
Property List Based on Search & Access Rights
Supported Operating System(s):
Average User Ratings
Overall
Filter reviews by:
Sort by: Most Helpful | Most Recent
March 2018
Carolina from Huawei Technologies
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
March 2018
Solutions for business asset management
I have had many benefits using Axxerion since I have been able to add new fields and screens completely customizing my workflow approvals. I also track general data on properties.
Pros
What catches my attention is that software interfaces search and display Google maps are excellent, plus management functionality of space and area integrates well with other solutions Axxerion.
Cons
Look very contrary is that there is no option to make the implementation locally. It also does not focus on residential properties and no owner or tenant portal.
November 2018
Randy from Merz North America
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
Great Product and Great Support
.We highly recommend Axxerion.
Pros
We are an active client of the Axxerion platform where we rely on the strength of this service to help monitor key activities that are critical to our operations effectiveness. Recently we were in need of a custom service solution within the Axxerion platform that would assist us with the monitoring of requests from our associates. These requests were being managed outside any tracking system and thus they were not being properly resolved. As we begun to frame out our vision for a solution, it was critical that the end result would be simple to use and embraced by our team as a workable change to the way they requested service changes. Building on our relationship with the Axxerion team, we defined our business need and briefly framed out our initial requirements for a proposed solution. The Axxerion team immediately worked with us to frame out an initial solution that was reflective of our business challenge along with providing renderings of how the application would work and what the solution would look like. Once approved, the Axxerion development team worked directly with us to build the code, customize the presentation and draft a workable user guide. At each step of the development cycle, the code was made available for comment with adjustments immediately applied. With a timeline that had us introducing the new code fast approaching, Axxerion ensured that they provided the support to meet our release date. All in all this experience was quick and effective.
Cons
Our company has been a client for a number of years and we have had no issue and problems. The Axxerion team has been very responsive.
November 2017
Rameez from Mount Pleasant Group
Company Size: 501-1,000 employees
Industry: Construction
Time Used: Less than 12 months
Review Source
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
November 2017
Good to have
Pros
I have used this software quite a bit and I find that it's easy to use and quite helpful in your project management as well
Cons
You'll have to spend some time and understand the software and look at all the aspects and features it has to offer
February 2021
Anonymous
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
February 2021
Robust Feature Set for Property Information Consolidation
Pros
The retention of a vast amount of site information including maintenance, licensing and other relevant documentation makes Axxerion our choice for managing a large portfolio of properties. Over the years the feature set has grown, including additional user interface options and a streamlined mobile app that can be utilized for retrieving site information and submitting service requests.
Cons
There are no current cons to the software that are a detriment to its use, just a learning curve with navigation and report use/creation that are common in all software. Once learned, the amount of information accessible is robust.
June 2017
jacco from Brick Management BV
Company Size: 2-10 employees
Industry: Real Estate
Time Used: More than 2 years
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
Incident and document management system for property management of various real estate portfolios
Pros
The Axxerion program is user friendly and trough a portal for all our stakeholders (clients, tenants and contractors) accessible. The fields in the webpage / portal are very flexible to add, move or hide. The content and reports stated in the portal are clear and content for different stakeholders can be identified on the basis of authorization differences. I have implemented this system in 2015 when I worked at CBRE (Asset Services in Amsterdam) and now run the platform in my own organization. The program can be used in a large multinational as CBRE (largest international real estate advisor) and for a start-up company as we have. You do not have to buy hardware or software and using the Axxerion license model is an advantage for a start-up. All modules are at your disposal, no hidden costs when a new module is needed. And important (for a start-up) no financial surprises during the implementation process when you stick to your program of requirements.
Cons
Not really a con, but can be a trap for some people. As there are many more modules for managing real estate portfolios (budget-, reservation-, meter-, contract module) it is difficult to keep focus and not to implement multiple other modules during the implementation. Then you deviate from your own program of requirements, the Axxerion consultant helped us to keep this focus to first finalise the IMS & DMS.
June 2017
Derk from Raderadvies B.V.
Company Size: 11-50 employees
Industry: Real Estate
Time Used: More than 2 years
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
Excellent fully cloud based software
You should ask for a demostration, you would be amazed.
Pros
We are using the system for our internal operations for many years now. The system is clearly based on working in the cloud and works on all current devices. Very helpful is the use of workflows, which allows you to conform the operation of the system to your organization, rather than vice versa. Axxerion supports us in monitoring the key business processes, which help you to maintain your quality of service at a higher level. Axxerion has a low entry level and has the scalability to grow with your business. The consultants of Axxerion are highly accurate and are able to properly implement your busisness processes in the software. In addition of the module to our internal operations, we now also have a module in which we can assist our customers in managing their real estate. Within this module we can record the entire contract- and documentmanagement as well as notifications made by telephone. Because the system is fully customized per user role, the system is very user-friendly and uncomplicated.
Cons
Nothing to say here.
June 2017
Nick from Agents|4 RM
Company Size: 11-50 employees
Industry: Real Estate
Time Used: More than 2 years
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
Axxerion is a great product and a great value
Deploying Axxerion saves time and money and also increases your visibility of your portfolio. Whether it is budgeting for you maintenance operations, tracking spaces and leases or working with vendors and service providers, Axxerion makes it very easy.
Pros
We are an international facilities management consulting company and have been using Axxerion since 2014 with great success. The system manages all aspects of IWMS, CMMS and Project management and is very flexible. Using different languages, units of measures and currencies is straight forward. The system is highly configurable and we can make any needed changes to the database, screens and workflows ourselves. Axxerion has been great in its support and updates.
Cons
There are no cons. We highly recommend Axxerion to any companies. It is very scale-able, so you can start small and easily expand your usage.
August 2017
JJ from Inspirato
Company Size: 201-500 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2017
Great product out of the box and beyond
Axxerion team service is always excellent!
Pros
We utilize Axxerion for a wide range of functionality, including its out of the box property asset management, property inspections, work orders, preventative maintenance and reporting. What makes this product perfect for us is that the interface and customization is not only easy to use, the program allows for scripted enhancements. With a little practice, scripting and the configurable workflows within the application allows for advanced automation, like automated request approvals based on cost and vendor for repair, sending email communications, maintenance status updates and calling external services.
Cons
The documentation can be a little light on examples, so some trial and error with more complex items like external services and automated process reacting to other automated processes took some time to get through, but no complaints with standard functionality.
July 2017
Angie M from Taylor Corporation
Company Size: 10,000+ employees
Industry: Media Production
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
We have been doing our workorders and PO's since 2013
I think Axxerion is great time saver. It provides reports into any aspect of the maintenance and locations. The pricing is great which makes it an excellent value. We are very happy with the support and quick responses to our questions and requests. We highly recommend the product.
Pros
Taylor Corporation has been successfully using Axxerion to manage work orders for a variety of machines. Our various locations and assets are setup in the system. We have our own technicians who receive the work orders, perform the job and submit the completed work orders electronically back to their managers. There are more than 4000 assets in the system with the complete their lifecycle, estimated useful life and all repair and maintenance history.
September 2020
Robert from Crescendo Self-Storage Management
Company Size: 201-500 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Axxerion helps us streamline our operation
Great experience. Very supportive and friendly organization. They have been around for a long time and know their stuff real well. The software is kept up to date with timely updates.
Pros
Well established company, easy to use but feature rich. Very intuitive with great mobile apps.
Cons
Axxerion has helped us with any challenges we have had. So, there is not much else to say!