Axxerion CMMS Software

Cindy from Trahan Real Estate Group, LLC
Specialty: Real Estate
Number of employees: 11-50 employees
April 2018
Maintenance, Contract management and Financials in one package
Ease-of-use
Functionality
Quality
Support
Value for Money
Axxerion's process for updating the system is very smooth. It does not disrupt anything and all your configurations are preserved. We do appreciate this a lot.
Pros
We selected Axxerion after reviewing the available options in the market and we are very happy with our decision. The system provides a lot of functionality and is very easy to implement and use. The support is excellent and ready to help. We highly recommend Axxerion.
Cons
Nothing negative about the system or its support. We are planning to allocate some time to explore the new functionality that Axxerion has introduced lately.
This review was submitted organically. No incentive was offered
Review Source
RJ from INfo Arcan
Specialty: Other specialty contractor
Number of employees: 51-200 employees
April 2018
Good Product..
Ease-of-use
Functionality
Quality
Support
Value for Money
If you're looking for a full-functioning business automation platform, this is it. I was amazed at how customisible the software is, everything from invoice automation to check printing to lease notifications. This is a heavy-duty application so make sure you know what you want up front and have clear specifications for your software development plan.
Pros
We had a good feeling with Axxerion from the beginning. The way it approachs things fits with how we work
Cons
I dont think there are any w.r.t. this product as is a good product for various organizations.......
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Review Source
Rohit from Jocose Enterprise Pvt Ltd
Specialty: Real estate developer
Number of employees: 2-10 employees
April 2018
All nice except for some basic missing features
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
1. Very user friendly and easy to use
2. Good generation of reports
3. Good after sales customer support
Cons
1. Missing some basic project managent features
2. The prices of the product are not very reasonable compared to the software
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Review Source
Carolina from Huawei Technologies
March 2018
Solutions for business asset management
Ease-of-use
Functionality
Quality
Support
Value for Money
I have had many benefits using Axxerion since I have been able to add new fields and screens completely customizing my workflow approvals. I also track general data on properties.
Pros
What catches my attention is that software interfaces search and display Google maps are excellent, plus management functionality of space and area integrates well with other solutions Axxerion.
Cons
Look very contrary is that there is no option to make the implementation locally. It also does not focus on residential properties and no owner or tenant portal.
This review was submitted organically. No incentive was offered
Review Source: Capterra
Rameez from Mount Pleasant Group
Specialty: Engineer
Number of employees: 501-1,000 employees
November 2017
Good to have
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
I have used this software quite a bit and I find that it's easy to use and quite helpful in your project management as well
Cons
You'll have to spend some time and understand the software and look at all the aspects and features it has to offer
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Review Source
Ryan from United Pacific
Number of employees: 1,001-5,000 employees
October 2017
Good software that can grow to be great
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
Axxerion has allowed a great level of interconnectivity for our company between the field, maintenance, regulatory affairs and permitting. It is one repository for all information in regards to our stores and is utilized daily by all sites for communicating maintenance needs.
Cons
Ability of pulling reports needs tweaking to create an easier end user experience. Also, competition has a mobile app that is lacking here.
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
Review Source: Capterra
JJ from Inspirato
Specialty: Hospitality and Gaming
Number of employees: 201-500 employees
August 2017
Great product out of the box and beyond
Ease-of-use
Functionality
Quality
Support
Value for Money
Axxerion team service is always excellent!
Pros
We utilize Axxerion for a wide range of functionality, including its out of the box property asset management, property inspections, work orders, preventative maintenance and reporting. What makes this product perfect for us is that the interface and customization is not only easy to use, the program allows for scripted enhancements. With a little practice, scripting and the configurable workflows within the application allows for advanced automation, like automated request approvals based on cost and vendor for repair, sending email communications, maintenance status updates and calling external services.
Cons
The documentation can be a little light on examples, so some trial and error with more complex items like external services and automated process reacting to other automated processes took some time to get through, but no complaints with standard functionality.
This review was submitted organically. No incentive was offered
Review Source
Kirsy from LGL Realty LTD
Specialty: Mixed Portfolio
Number of employees: 501-1,000 employees
August 2017
We manage a portfolio of commercial and residential properties in Axxerion
Ease-of-use
Functionality
Quality
Support
Value for Money
Axxerion is very helpful and supports us very well. We work with a designated project manager who we know and is able to jump in and help us quickly when needed.
Pros
Axxerion helps us in the management of our properties and related leases and contracts. It is very easy to enter the properties and their data. Leases include the terms, financial breakdown and critical dates. The system has automatic notification on upcoming lease expirations, rent increases, options and any custom dates needed. We can generate invoices and manage our AP and AR.
This review was submitted organically. No incentive was offered
Review Source
Angie M from Taylor Corporation
Specialty: Media
Number of employees: 10,000+ employees
July 2017
We have been doing our workorders and PO's since 2013
Ease-of-use
Functionality
Quality
Support
Value for Money
I think Axxerion is great time saver. It provides reports into any aspect of the maintenance and locations. The pricing is great which makes it an excellent value. We are very happy with the support and quick responses to our questions and requests. We highly recommend the product.
Pros
Taylor Corporation has been successfully using Axxerion to manage work orders for a variety of machines. Our various locations and assets are setup in the system. We have our own technicians who receive the work orders, perform the job and submit the completed work orders electronically back to their managers. There are more than 4000 assets in the system with the complete their lifecycle, estimated useful life and all repair and maintenance history.
This review was submitted organically. No incentive was offered
Review Source
David from Polynesian Cultural Center
Specialty: Hospitality and Gaming
Number of employees: 501-1,000 employees
July 2017
Axxerion helps us manage a popular resort and all its maintenance
Ease-of-use
Functionality
Quality
Support
Value for Money
Axxerion has good people and project managers who work closely with us. The pricing and support are excellent and straight forward. We highly recommend Axxerion and their solution.
Pros
We have been using Axxerion to track our resort, buildings and assets for a number of years. Maintenance of our facilities is most important for us as a public resort. Axxerion provides easy to use service request reporting, workorder generation and management as well as preventive maintenance schedules and work orders. Axxerion sends us email reminders on important events and any delayed activities. The system is easy-to-use, very flexible, highly configurable and has a lot of functionality.
dennis from OutSmart BV
Specialty: Oil, Gas and Energy
Number of employees: 51-200 employees
June 2017
Axxerion as Asset Information Software for Onshore and Offshore Wind Energy Projects
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
We like the flexibility of Axxerion. We are able make specific workflows and database structures which comply with our internal processes and cover our customer's requirements. In the on- and offshore wind energy market, several software solutions are available, but tehy are limited to adjust and only partly meet the industry standards, like the Asset management quality standard (ISO 55000) and safety standards (NOGEPA, OSHAS 18001).
Cons
Due to the flexibility, it is important to have a proper internal preparation and you have to invest in own IT capacity. As we using Axxerion in a different way than the core functionalty facility management, it take more time to align and have first time right in customization. Nevertheless it's worth the effort.
Richard from Flexim Group Netherlands
Specialty: Field Maintenance
Number of employees: 51-200 employees
June 2017
Makes our organization more efficient and in control.
Ease-of-use
Functionality
Quality
Support
Value for Money
Great software!
Pros
Axxerion is easy to access, is flexible, with well integrated solutions. Reporting is possible and is customized if necessary.
Cons
It takes some time in implement, due to the features and functionalities it also takes some time to get to know the software, but support ia always available.
Sjoerd from CLAP
Specialty: Media
Number of employees: 11-50 employees
June 2017
We rely on Axxerion daily
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
The ability to have all business processes available through 1 system is a big plus. When you do not immediately implement all functionalities at the same time, you can make Axxerion ever more effective step by step. Once implemented the right way, Axxerion becomes a welcome backbone for your company.
Cons
The product needs a major update in the field of interaction design & needs to focus more on mobile opportunities.
Nick from Agents|4 RM
Specialty: Real Estate
Number of employees: 11-50 employees
June 2017
Axxerion is a great product and a great value
Ease-of-use
Functionality
Quality
Support
Value for Money
Deploying Axxerion saves time and money and also increases your visibility of your portfolio. Whether it is budgeting for you maintenance operations, tracking spaces and leases or working with vendors and service providers, Axxerion makes it very easy.
Pros
We are an international facilities management consulting company and have been using Axxerion since 2014 with great success. The system manages all aspects of IWMS, CMMS and Project management and is very flexible. Using different languages, units of measures and currencies is straight forward. The system is highly configurable and we can make any needed changes to the database, screens and workflows ourselves. Axxerion has been great in its support and updates.
Cons
There are no cons. We highly recommend Axxerion to any companies. It is very scale-able, so you can start small and easily expand your usage.
Derk from Raderadvies B.V.
Specialty: Real Estate
Number of employees: 11-50 employees
June 2017
Excellent fully cloud based software
Ease-of-use
Functionality
Quality
Support
Value for Money
You should ask for a demostration, you would be amazed.
Pros
We are using the system for our internal operations for many years now. The system is clearly based on working in the cloud and works on all current devices. Very helpful is the use of workflows, which allows you to conform the operation of the system to your organization, rather than vice versa. Axxerion supports us in monitoring the key business processes, which help you to maintain your quality of service at a higher level.
Axxerion has a low entry level and has the scalability to grow with your business. The consultants of Axxerion are highly accurate and are able to properly implement your busisness processes in the software.

In addition of the module to our internal operations, we now also have a module in which we can assist our customers in managing their real estate. Within this module we can record the entire contract- and documentmanagement as well as notifications made by telephone.

Because the system is fully customized per user role, the system is very user-friendly and uncomplicated.
Cons
Nothing to say here.
jacco from Brick Management BV
Specialty: Real Estate
Number of employees: 2-10 employees
June 2017
Incident and document management system for property management of various real estate portfolios
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
The Axxerion program is user friendly and trough a portal for all our stakeholders (clients, tenants and contractors) accessible. The fields in the webpage / portal are very flexible to add, move or hide. The content and reports stated in the portal are clear and content for different stakeholders can be identified on the basis of authorization differences.

I have implemented this system in 2015 when I worked at CBRE (Asset Services in Amsterdam) and now run the platform in my own organization. The program can be used in a large multinational as CBRE (largest international real estate advisor) and for a start-up company as we have. You do not have to buy hardware or software and using the Axxerion license model is an advantage for a start-up.
All modules are at your disposal, no hidden costs when a new module is needed. And important (for a start-up) no financial surprises during the implementation process when you stick to your program of requirements.
Cons
Not really a con, but can be a trap for some people. As there are many more modules for managing real estate portfolios (budget-, reservation-, meter-, contract module) it is difficult to keep focus and not to implement multiple other modules during the implementation. Then you deviate from your own program of requirements, the Axxerion consultant helped us to keep this focus to first finalise the IMS & DMS.
Chaz from Insignia, LLC
Specialty: Real Estate
August 2016
Amazing property management and maintenance software.
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
Very detailed software that was written for the cloud, and not a conversion from some old desktop version software. Extremely detailed and in depth functionality. Amazing staff that is extremely knowledgeable about the software!! Great value for the product.
Cons
Nothing not to like. Very professional staff that helped with all questions.
Rob from Southeast Mechanical Contractors
Specialty: Mechanical/HVAC
August 2016
Axxerion software
Ease-of-use
Functionality
Quality
Support
Value for Money
Pros
vendor is extremely responsive and meets all of our needs for the system set up and continuing operations. in our review of this software and it's competitors we found that Axxerion was a much more flexible system with built in features we could set up to use with some custom work to meet all of our needs. we also liked the way that the accounting and project management modules interfaced.
Cons
have not found an area of the software we were displeased with.
Henry from Wachtel, Lipton, Rosen & Katz
Specialty: Other
May 2016
Excellent product - very flexible - powerful and easy-to-use
Ease-of-use
Functionality
Quality
Support
Pros
The product is very rich with functionality ! We have been very satisfied with it. The product is intuitive and has very advanced technology such as a very robust workflow engine. It has met and exceeded my expectations. The vendor is very easy to work with and very supportive.
Cons
I have nothing to say here. It is improved on a regular basis.
Charles from RCG Ventures, LLC
Specialty: Retail
March 2016
We use Axxerion to manage shopping centers, their leases & maintenance
Ease-of-use
Functionality
Quality
Support
Pros
Axxerion is easy-to-use and is a very deep product. It is supporting many aspects of our business. Axxerion is very helpful and supportive.
Cons
We have not had any issues with this product and vendor.

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21 Reviews of Axxerion CMMS

Maintenance, Contract management and Financials in one package

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

Good Product..

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

All nice except for some basic missing features

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

Solutions for business asset management

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

Good to have

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

Good software that can grow to be great

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

Great product out of the box and beyond

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Cons

We manage a portfolio of commercial and residential properties in Axxerion

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

We have been doing our workorders and PO's since 2013

Ease-of-use

Functionality

Quality

Support

Value for Money

Pros

Axxerion helps us manage a popular resort and all its maintenance

Ease-of-use

Functionality

Quality

Support

Value for Money