Great bang for your buck!
Value for Money
I used this software from the day I started my company and it lasted a good 4 years before I had to find something new. All in all, it was a fantastic bit of software for the price I paid and the result I got.
This application has VERY good customisation - I was able to edit almost every field. You can create basic to advanced reports. Available add ons (for additional cost) give you more power for the app, like being able to export to csv/xls or use the software in a web browser. In my entire time using the software I never experienced any bugs.
I ended up running out of usable fields in my client records. There is no way to add more custom fields and this is one area my business outgrew the software. The web based interface was O.K. but I found it so much slower and limited to the standard interface that I just stopped using it. I purchased the RBI add on, but it didn't actually help me in the field at all and I found it wasn't the solution I was looking for.