I had trouble with the internet version. It would not close end of day without locking up.

Their support staff is excellent and responsive to all of my needs. A recently released cloud version includes small changes that overall make it better than the old version.

At the price it is the best value of any program out there. Customer support is second to none.

Emulating a DOS based program would bring stability, it makes odd errors like switching customers and dates.

The new vehicle selection menu is terrible compared to the old full screen version, it's bad enough we don't even use it when booking appointments any more.

It is the best program for the money out there. It is a low overhead software that can run fast on older machines.

I love that using Baymaster is easy - for example looking up a service history is at your fingertips. This is especially useful when a customer is on hold or at your service counter.

Using the cloud will be a disaster identity theft, theft of intellectual property and not being able to access the program when the internet crashes will be some of the problems.

Great communication and quick service when needed.

We have used Bay-Master since 1997. I appreciate all the features and would recommend it to any automotive repair shop it its invaluable for keeping track of everything.

Very happy with system design and capacities. Great value for the fee.

The customer support in this program is awesome. The technicians are friendly, you get to talk right to a person, and they are very knowledgeable about the program.

Very easy to use well laid out not over burden with layers of crap.

When it crashes it seems your the only ones that can fix it there is no fix it self buttons.

We are producing accurate, easy to understand invoices with very little effort. Customer communication has improved with our ability to send canned text messaging quickly and easily.

Great software, history, diagnostic/estimating, ease-of-use, all into one program.

My experience has been one of the best investments in our business after over 30 years.

Repair history is the best. It’s easy to search prior repairs.

This software is SO easy to navigate through. It is user friendly and has a lot of additional features.

We love the way we can easily look back on work history and previous repairs done to a vehicle. Program is pretty easy to use.

The texting feature found on both versions is  great way to improve customer communication and efficiency with very little effort.

Customer support is awesome. I really like the web based program.

It integrates with other info systems well. It prints understandable upfront invoices for customers.

The online version lost quite a few functions my shop used from the pervious version.

The program is just perfect for my needs and my customer.

Ease of use, good integrated tools in system, easy customer look up.

Ease of use, good technical support if/when needed.

Part description has limited space. If you want to be very descriptive in naming a part you are limited.

Costumer servicer is perfect, the software is perfect, do not change a thing.

What I like the most about eMaint is not only great web-based application but best customer and technical support.

I like the ease of use and the outstanding customer service.

Any problem/question I toss out gets taken care of quickly with solid follow up.

Very good help in implementing which helped buy in by our employees.

I was passed from one department to another and staff member to staff member. No-one would return my e-mails which in itself was extremely frustrating.

My overall experience with eMaint has been very good. There is still much to learn and hopefully much to teach to the eMaint team.

Excellent asset historical data tracking, prioritization, and reporting systems Integration and standardization of remote locations.

To see what it cost to operate individual assets in the past makes it easy to plan on when we might want to replace them. The flexibility of eMaint has been a great tool for us.

I really like the ability to query any table as well as joining tables to really dig into the raw data. It is nice to be able to save custom views/queries for quick selection.

This software was implemented at our plant for the use of production and maintenance personal. The lack of customization for what each technician can see is disappointing.

The product is very easy to use and has improved our maintenance systems and efficiency, integration with our systems was faultless.

Sometimes the the system does get a bit confusing going between tasks but the team has been working out these bugs.

Simplicity,  easy to understand and great after sales support by eMaint.

The interface is nice and it's easy to navigate. I enjoy eMaint university and all the webinars.

Powerful and Easy to Use for tracking maintenance needs and more.

Very friendly and willing to help with all our needs. This applies to all the representatives we have been in contact with.

Customer Support is Outstanding. They truly work to satisfy the customer to the best of their abilities and recommend work around where needed.

Dislike the inability to create usernames. The system must create them.

I have enjoyed learning and using this software to maintain our PM schedule and inventory. The customer service has been excellent and very fast.

We have been using eMaint for 10 plus years know and the ability and depth that we can review our assets is just wonderful.

I believe that over time this software will help other departments in our company do a better job of tracking field work and assets.

My overall experience with emaint has been great. This software is very helpful with our Regulatory and Compliance PMs as well as with our asset management.

Support is excellent if you have an issue or would like help customizing the software support is only a phone call away. Their support is US based and has years of experience with low turnover.

Ease of use - both administrators and technicians have better scheduling and more efficient workload that is visible and manageable.

US Dollar

Bay-master is an auto shop management app that can be deployed both on the cloud and on-premise. This tool tracks inventory, labor, payments, service history, and online ordering. Bay-master also offers a built-in margin calculator, which automates pricing while calculating cost, margin, and retail values. Other features include customizable labor packets, pre-set customer discounts/surcharges, and ticket management preferences. 




LongDescription

Labor Rates

Customizable Reports

Repair Tracking

Customer Database

Recurring Appointments

Job Management

Scheduling

Accounting

VIN Lookup

QuickBooks Integration

Inventory Tracking

Historical Reporting

Labor Cost Reporting

Preventive Maintenance

Service History

Inspection Management

Alerts/Notifications

Reporting & Statistics

Work Order Management

Billing & Invoicing

Accounting Integration

Inventory Control

Employee Scheduling

Customizable Forms

Summary Reports

Quotes/Estimates

Customer History

Point of Sale (POS)

Appointment Scheduling

Maintenance Scheduling

Inventory Management

Purchase Order Management

Electronic Payments

Progress Tracking

Order Management

Invoice Management

Communication Management

Data Import/Export

Multi-Location

Sales Reports

Invoice Processing

Reminders

Automated Scheduling

Estimating

Progress Reports

Appointment Management

Job Tracking

Client Management

Third Party Integrations

Work Order Creation

Activity Tracking

Task Scheduling

Electronic Signature

Calendar Management

Mobile Access

Job Scheduling

Contact Database

Document Management

User Management

Barcode/Ticket Scanning

Time Tracking

Access Controls/Permissions

Technician Management

Workflow Management

Activity Dashboard

Parts Management

Drag & Drop

Customizable Fields

Search/Filter

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

Bay-masteR

Live Online

Webinars

Documentation

Videos

Cloud-based eMaint CMMS software by Fluke enables maintenance professionals to monitor, capture, store, and share historical asset performance data and use it to maintain and prolong equipment life. Small or growing organizations and multi-site maintenance operations can configure the system to fit their needs. Schedule a free demo online today. 

Benefits
Extend the life of their assets
Meet compliance and regulatory standards
Increase visibility and transparency
Improve work completion rates
Eliminate manual processes
Reduce equipment downtime
Improve customer satisfaction
Reduce maintenance costs
Increase worker productivity
Create a paperless environment
Make data-driven decisions


eMaint functionality includes work order management, workflow optimization, inventory and spare parts tracking, and automated preventive and predictive maintenance scheduling. Additionally, should equipment conditions change, a maintenance team member automatically receives a notification and can access the asset’s performance data remotely using a laptop, mobile phone, PC, or another smart device. Based on the information, maintenance managers can make informed repair or replace decisions promptly.


Customers receive continuous support from eMaint CMMS experts before, during, and after implementation. eMaint provides extensive online and in-person learning opportunities to ensure maintenance teams benefit from valuable CMMS updates. Food & beverage, wastewater treatment plants, facilities management operations, healthcare, and universities count on eMaint to keep equipment up and running.


Developed by Fluke Reliability (part of the Fluke Corporation), the eMaint CMMS integrates seamlessly with other Fluke tools, software, and services to elevate asset reliability programs.




Quality Management

Barcoding/RFID

Safety Management

Tire Management

Document Storage

Equipment Management

Digital Signature

Real-Time Monitoring

Contract/License Management

Material Requirements Planning

Reservations Management

Project Management

Key & Lock Management

Resource Management

Assignment Management

Barcode Recognition

Shipping Management

Facility Management

Audit Trail

Fuel Tracking

Bills of Material

Cost Tracking

Fixed Asset Management

Depreciation Management

Compliance Management

Real Time Data

Vendor Management

Maintenance Management

Production Scheduling

For Schools

Residential Properties

Asset Tracking

Equipment Maintenance

Work History

Vehicle Information

Real Time Reporting

For Mechanical Equipment

Asset Lifecycle Management

Facility Scheduling

Reporting/Analytics

Commercial Properties

Room Scheduling

Monitoring

Equipment Tracking

Supplier Management

Incident Management

Warranty Tracking

Predictive Maintenance

Purchasing & Receiving

Third-Party Integrations

Location Tracking

Task Management

Calibration Management

Asset Planning

Materials Management

Service Request Management

Facility Asset Management

For Airlines

Calibration Scheduling

Instrument Management

K-12

Rather than a “one-size fits all” approach, eMaint offers a range of subscription plans designed to fit your budget, goals, and desired approach. eMaint's Team edition is available at $69/user/month (3 user package), the Professional edition is available at $85/user/month (3 or more users), and the Enterprise edition is available at $120/user/month (5 or more users).

Bay-masteR vs eMaint CMMS

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