About Tenna

Tenna is a construction technology platform that revolutionizes equipment fleet operations. It lets you know more, with reliable tracking and a unified platform for mixed fleets, built on over 100 years of construction experience. Tenna lets you control more with visibility from the machine level to the project, all the way up to your whole company. The result is that you make more money with better own, move, buy/rent decisions, higher utilization and more predictable days. Tenna helps clients track all their equipment, tools, vehicles and assets easily, on one consolidated platform. It uses the Internet of Things (IoT) and customized QR tags or GPS & Bluetooth trackers to track equipment on one integrated app via the cloud. Tenna software lets users track any asset...
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Tenna User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 24 reviews

Jodi

Company size: 11-50 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

Outstanding Customer Service

The customer service is top notch, there is always someone available to answer your questions.

Pros

The Tenna team made it as easy a possible to get all out machines entered for the initial set up. A team of guys showed up to our office and worked side by side with the mechanics for installation. The website is easy to navigate and the trackers are easy to set up and install.

Cons

Nothing I can think of rite now. Everything is great

Reasons for switching to Tenna

The customer service was horrible, no one ever got back to you, and there were always issues.

Response from Tenna

Hi Jodi, Thank you for your positive feedback about the Tenna website and installation process. We appreciate you taking the time to leave this review. If there is any way we can further assist you, please feel free to reach out to your Customer Success Manager.

Replied July 2021

Ty

Company size: 501-1,000 employees

Industry: Construction

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

July 2021

Easy to use software

Some devices are not working properly and some devices that are in the same area as other devices are going offline while the others are not.

Pros

Easy to learn and find what you are looking for

Cons

Reports are lacking, being able to create custom reports would be very helpful.

Reasons for choosing Tenna

price

Reasons for switching to Tenna

More tracking options for equipment as well as trucks

Response from Tenna

Hi Ty, we appreciate the feedback! We would love to hear more about what you are looking for. We understand everyone uses data differently, and the more we know about what our customers need the better we can build our product! Please feel free to reach out to your Customer Success Manager at your earliest convenience to discuss further.

Replied July 2021

Dee

Company size: 11-50 employees

Industry: Construction

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
2

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

July 2021

Tenna

The asset tracker has helped our company know where our equipment is at all times. When we started we just had the QR Codes, which needed to be scanned, and was very time consuming. Now we have the trackers/beacons, and less work for us. Tenna has been oncall with me and respond very quickly when I have a problem or need help understanding how to do something.

Pros

The initial setup was a little time consuming, but once everything was uploaded, all of our information is there and readily available. The assets are very easy to access.

Cons

My lease favorite thing about this software is that it is not always user friendly. It takes a lot of trial and error to do a task.

Reasons for choosing Tenna

We felt Verizon was to big of a company to really understand our construction company needs. We felt that being this was created by a Construction Company, Tenna understood our needs and wants with a service. Plus they are much smaller than the other company and have that personal attention when experiencing issues. I talk to the same person, who actually knows and understands my account.

Reasons for switching to Tenna

We felt Verizon was to big of a company to really understand our construction company needs

Response from Tenna

Hi Dee, thanks for the awesome review and valuable feedback about the software. We always strive to make Tenna more user-friendly. If you can think of specific updates you would like to see, please share it with your customer support representative. Who knows, maybe our team can make it happen!

Replied July 2021

Jay

Company size: 51-200 employees

Industry: Building Materials

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
3

Functionality

out of 5

July 2021

What works for us!

I think overall it’s a good program.

Pros

I like the idea where its a one stop shop for asset tracking. Although i feel as though its a lot of features but none of them are completely thought out. I believe there’s simple improvements that could make a huge difference.

Cons

Searching for employees when I don’t know their truck number is really the hardest thing. I believe a meeting with Tenna might help alleviate a lot of this confusion.

Reasons for switching to Tenna

We wanted an all inclusive product. Tenna was that.

Response from Tenna

Hi Jay, thanks for taking the time to leave this valuable feedback! Your feedback has been shared with the team so that we can continue to improve the Tenna software. Our Customer Success team is here for you, so please feel free to reach out to us at your earliest convenience to discuss how we can make the employee search as efficient as possible.

Replied July 2021

Chris

Company size: 501-1,000 employees

Industry: Construction

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2017

Tenna has given us the capability of keeping track of all of our equipment and small tools

Knowing exactly where each piece of our equipment is at all times. Knowing when equipment is moved without prior knowledge and who was responsible for the equipment at the time it was moved. Organization, organization, organization! looking forward to the Android app release.

Pros

From the onset, the customer service has been spectacular. There has not been one instance where if we had a question that we had to wait for assistance. The response has been immediate and extremely satisfying. We would and have recommended using this software for any business that, like us, have been losing money when equipment is lost, stolen, or misplaced. We really can't speak enough about the high quality of customer service. They have really backed up everything that they had told us while we were looking into this software.

Response from BuildSourced

Chris, we really appreciate your review and we are happy to see that you and your enterprise are enjoying increased asset management visibility and utilization, which is our main goal. We - as always - stand here to serve you so that you can spend more of your time doing what matters most to your company. Thanks again. - Juan P

Replied August 2017

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