Better management of calibrations through use of software. Before Cal Control we were documenting all our calibration data and records through Excel Spreadsheets. This has streamlined our process and allows far better data collection and record keeping.

This software is extremely easy to set up and use. We don't utilize every feature that's available, but it's nice to know it's there if we decide to. The customer support team is fast, friendly, and knowledgeable. The developer also seems very receptive to tweaks and modifications if you should happen to notice anything that may personally benefit your operation. Ongoing support and frequent updates are also a couple of things I like about this program.

I honestly have no complaints or dislikes. This software fits our needs and plays an important role in our daily operations. If I had one wish, it would be that this software tied into our instrumentation repair history database. That's of course no fault of this program; it's simply a desire to streamline our overall process.

I have worked with calibration control through several version iterations and as with all software, bugs do occur. The important part to note is that all reported bugs are typically identified and fixed by the great team over at Calibration Control.

Calibration Control is simple to use and easy to self admin. This software is great for calibration companies as well as companies looking to just track and maintain company assets. The software allows for many customizations and the ability to suit many various needs.

The only downfall of Calibration Control is the ability to access and submit data without an internet connection. As a calibration provider mainly performing work in the field this has been more of an inconvenience than an obstacle.

it replaced an Excel spreadsheet; it adds more structure and control.

Viewing and sorting is very easy; easy to enter new gauges. It's fairly easy to use, but there are a lot of useless features that just complicate and confuse things.

Reporting and filtering are terrible. Easy to enter information in wrong fields, etc. We have to export everything to Excel if we want to perform filtering and generate reports. Very cumbersome setup.

Overall experience is quite positive! When I ran the limit of the Manual and needed further assistance, the APE Software Calibration Control Customer Service Representative, CSR, was extremely helpful, and is representative of the heart and strength of the company. She abundantly answered all of my questions and provided insight into the power of the software. Representative introduced me to the 'Teamviewer,' which, in my view, provides for dynamic customer / representative interface. Through the use of Teamviewer, more than vocalization of what to do, over the phone, was displayed as she showed me real time what to do and then let me demonstrate what she had shown me, in order to ensure I fully understood the concepts. Having been, myself, a trainer within Quality Assurance, the foregoing indelibly etched what I learned. Representative apparent sterling knowledge and understanding of the software spurred me, at one point, to ask her whether she was a program developer. I have had to make multiple calls seeking answers to perplexing questions and Representative has effectively answered all of them. Summarizing, based upon the power of the software and the company’s customer service, I strongly recommend this software.

There are several 'Pros:' 1. The program is virtually 'Instant On,' meaning very little time is lost waiting for the program to load, 2. An active user manual is available online for ready reference, 3. Updates are readily available, 4. Valuable informational status is readily seen, and 5. Fields have color coding to reflect current status of the tool.

The package is not readily intuitive, meaning use of the Manual and / or call-in to the company representative is needed; although, we used Excel, up to this point, to track calibration status and functioned from that point of view, which was one dimensional and did not provide enough information, the benefits of this package outweigh any negatives.

Notifications, sorting by any column, clarity from even a novice's view are able to understand what we are all viewing. The customer support is stellar. They've been able to remotely figure out every situation I've had with ease. Very sharp in not just ApeCal, but their understanding of computer operations and file storage has helped to rectify every imaginable issue. Clicking and dragging a picture or a calibration cert is so easy too!

The only thing I wish was easier, is when I enter a new calibration on an existing unit, I wish the 'company', 'as found' and 'as left' fields could be set to a default.