IndySoft

RATING:

4.6

(77)

About IndySoft

Indysoft Calibration Management is a hybrid maintenance management solution that caters to businesses of all sizes across various industries such as aerospace, aviation, manufacturing, research and more. Key features include compliance management, multi-station management, asset management, label printing, due-date tracking and statistical-data reporting. Indysoft Calibration Management offers users a process-modeling engine that allows them to re-configure the event-driven workflows with checkpoints, rule sets and documentation at various points along the equipment path. It also provides users with a centralized dashboard, process flowcharts, foreign-language support and multiple views and sessions. Additionally, IndySoft Calibration Management supports integ...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

IndySoft Pricing

IndySoft Client: $199 per user, per month. IndySoft Commercial Lab Services: $249 per user, per month. Read-Only Clients: $49 per concurrent user, per month. On-premise perpetual licenses are also available.

Starting price: 

$199.00 per month

Free trial: 

Available

Free version: 

Not Available

Calibration log
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IndySoft Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for IndySoft

1 - 5 of 77 Reviews

User Profile

Marc

Verified reviewer

Industrial Automation, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Title your review

Both latest versions are great and were worth waiting for. The company has evolved the technology and keeps going. Software is only getting better as time passes.

PROS

Integration of the management of the customer's instruments and calibration capacities.

CONS

Lack of multiple languages. Regular Windows shortcust not alway avaible (cut/paste, etc). Some module were not intuitive enough.

Vendor Response

Hi Marc, Thank you so much for your feedback! We have taken note of the inconveniences caused by language support and occasional shortcut issues. Please know that we are committed to continuous enhancement and value your input in making our software better. If you have further suggestions, feel free to share! Thanks again!

Replied April 2024

Jerome

Defense & Space, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

5

Reviewed August 2020

If you like customization a lot this is your software

Using Indysoft 10 years ago is different than using it now since they really stepped up on their support. With so much available to learn on the software now they have built a library of information and they reach out using YouTube videos and tutorials which helps a lot.

PROS

Software can be tailored to whatever unique needs or applications you may have. Most software out there can be limited to whatever is canned by the designers. Indysoft is different in a sense that data can be exported in so many different ways and can be integrated to other software such as MetCal or Quickbooks but it requires familiarity with SQL to fully use its potential.

CONS

If you are the type of user that wants something basic to run your process out of the box then you might not like this very much. You will love this if you're familiar with coding since it's a very powerful software that needs steep learning curve.

Reason for choosing IndySoft

Flexibility and customization

Reasons for switching to IndySoft

We want something to support our customers coming from different types of industries

Vendor Response

Hi Jerome! Thank you so much for the awesome 5-star review! As a long-time user, we appreciate the acknowledgment of how far we have come over the years in terms of support. That has definitely been a focus of ours over the past couple of years and it is good to hear that is showing! Take care, Heather

Replied August 2020

Richard

Military, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2024

Calibration system Review

At this time, I am not really that happy with the software. Still working on getting things working.

PROS

Currently I do not have anything. I am having too many issue.

CONS

Everything is not at a glance. Not all of the items are working. Still emailing due list manually after two years of using software.

Reason for choosing IndySoft

I was not given a choice so this is what I have to work with.

Reasons for switching to IndySoft

Management made the decision. I did not make the decision on switching.

Vendor Response

Hi Richard, Thank you so much for taking the time to share your feedback with us. We're sorry to hear about the challenges you're facing with our calibration system. Your experience is important to us, and we're committed to addressing your concerns. If there's anything specific we can assist you with or if you have any suggestions for improvement, please don't hesitate to reach out. We're here to support you in getting the most out of our software.

Replied April 2024

Paul

Research, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Excellent calibration management software

Overall, my experience has been excellent. We mostly utilize the basic functions right now. However, the software is extremely powerful and we have only scratched the surface of what it can do. I look forward to leveraging more of the capabilities in the future.

PROS

It is easy to start with the basic calibration management functions and to rely on IndySoft for planning and scheduling.

CONS

There are several functions within the software that are just not intuitive. We struggle with creating custom reports which can be saved and rerun in the future. Configuring searches can also be a challenge and time consuming. This may very well be a training gap, which I have not had the time to explore.

Vendor Response

Hi Paul, Thank you so much for the review! We're delighted to hear that you find our calibration management software easy to start with and reliable for planning and scheduling. We appreciate your feedback on areas for improvement and are committed to enhancing the user experience. We're thrilled to continue supporting you in the future!

Replied April 2024

Kristin

Oil & Energy, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Perfect Solution for Calibration Management Across Multiple Sites

Overall, IndySoft has greatly benefited our organization. The ability to have both calibration data and tool tracking data in one system has been the most beneficial aspect of the software. We have been able to deploy IndySoft at multiple locations globally to bring all sites into one system and standardize our process (previously each site had their own process and software). This has been incredibly helpful. Finally, IndySoft as a company has been great to work with. The IndySoft support team goes above and beyond to help answer questions!

PROS

Our organization was looking for a system that could perform calibration (acting as a commercial calibration lab), record calibrations done by third party companies, and track tooling in our facility after it left the calibration lab. IndySoft could incorporate all of those processes and more. The flexibility to design workflows around an organization's existing processes was the most attractive feature to us. We were able to configure the system to look exactly the way we wanted for our operators.

CONS

While the calibration features are very advanced, the tool tracking/ management features could be improved. Dedicated tool tracking softwares are organized to better support a tool crib process. In IndySoft you have to configure some of this yourself.

Vendor Response

Hi Kristin! Thank you so much for the wonderfully detailed 5-star review! One of our main objectives is to be flexible to organizations so that you can direct how the software works, not us confining your processes to the box we have designed. I think you articulated perfectly how that is working for you across multiple sites. Also thank you for the kudos to our support team - those are my favorite comments to read! Have a good week and take care! Heather

Replied August 2020