Customizable business workflows, enhanced customer management, comprehensive asset tracking histories.

We have used IndySoft for the past 10 years to fully manage our ISO 17025 commercial metrology lab as we service a very large and diverse customer base nationwide. What we like most about the software is the ability to completely customize our workflows to mold the processes around our business, rather than conforming the business to how the software operates. The capability of fine-tuning the customization with custom scripts and programming is unmatched by any other calibration software we've come across. The support from all staff, consistent software updates and fast response to any issues has never faltered over the years, and we remain confident that IndySoft is the best solution for our business needs.

For some of our users who are less technically-inclined, the software can seem daunting for performing what might be considered basic functions. Tasks can sometimes be buried under a deep layer of menu options but with the recent addition of a fully-customizable Dashboard interface, these tasks can be more exposed as needed for ease of access. As with any software updates, occasionally bugs are introduced that did not exist in prior versions. Most often, these bugs are minor but we will occasionally encounter bugs after updates that adversely affect our production. Luckily, given IndySoft's responsiveness, these issues are usually quickly addressed and rectified in a reasonable time frame. Given our experiences, we approach every published update with caution and maintain a test environment in order to fully vet each update before deployment to production.

Commercial Calibration Software is the back-bone of a calibration lab, and every employee here uses it daily. I'm incredibly happy with the decision to move to IndySoft, and I would recommend it to anyone in a similar industry.

The best thing about this software is the team that comes with it. By design the software is built to be customizeable, so set-up is a process. The implementation team at Indysoft has been unparalleled from the very beginning. With their help, I was able to configure a software package tailored to my lab that felt like it was built from the ground-up for my company.

There is an answer to every problem I had, but a few more pre-built default layouts that showcased "intended-use" cases would be a welcomed addition.

It does have many feature that we ares still learning about. For the most part it seems pretty user friendly, but in all honesty, my limited experience with these type of applications I have nothing to compare it to.

Seems to be unstable. We have templates that seem to change on their own or test point even disappear.

Overall this is going to make a huge improvement to our calibration process. Very happy with the software and the employees at IndySoft so far.

I like how you can customize the software to meet your sites needs. Implementation support is very knowledgeable and helpful in setting up the software with you.

I would like to see a chart on the homepage showing due, past due, and not due. Cloud-based software isn't fully 21 CFR Part 11 compliant without making the appropriate changes to the settings.

Using Indysoft 10 years ago is different than using it now since they really stepped up on their support. With so much available to learn on the software now they have built a library of information and they reach out using YouTube videos and tutorials which helps a lot.

Software can be tailored to whatever unique needs or applications you may have. Most software out there can be limited to whatever is canned by the designers. Indysoft is different in a sense that data can be exported in so many different ways and can be integrated to other software such as MetCal or Quickbooks but it requires familiarity with SQL to fully use its potential.

If you are the type of user that wants something basic to run your process out of the box then you might not like this very much. You will love this if you're familiar with coding since it's a very powerful software that needs steep learning curve.