IndySoft
About IndySoft
Awards and Recognition
IndySoft Pricing
IndySoft Client: $199 per user, per month. IndySoft Commercial Lab Services: $249 per user, per month. Read-Only Clients: $49 per concurrent user, per month. On-premise perpetual licenses are also available.
Starting price:
$199.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for IndySoft
1 - 5 of 74 Reviews
Marc
Verified reviewer
Industrial Automation, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Title your review
Both latest versions are great and were worth waiting for. The company has evolved the technology and keeps going. Software is only getting better as time passes.
PROSIntegration of the management of the customer's instruments and calibration capacities.
CONSLack of multiple languages. Regular Windows shortcust not alway avaible (cut/paste, etc). Some module were not intuitive enough.
Vendor Response
Hi Marc, Thank you so much for your feedback! We have taken note of the inconveniences caused by language support and occasional shortcut issues. Please know that we are committed to continuous enhancement and value your input in making our software better. If you have further suggestions, feel free to share! Thanks again!
Replied April 2024
Matt
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Commercial Calibration Lab
Commercial Calibration Software is the back-bone of a calibration lab, and every employee here uses it daily. I'm incredibly happy with the decision to move to IndySoft, and I would recommend it to anyone in a similar industry.
PROSThe best thing about this software is the team that comes with it. By design the software is built to be customizeable, so set-up is a process. The implementation team at Indysoft has been unparalleled from the very beginning. With their help, I was able to configure a software package tailored to my lab that felt like it was built from the ground-up for my company.
CONSThere is an answer to every problem I had, but a few more pre-built default layouts that showcased "intended-use" cases would be a welcomed addition.
Reason for choosing IndySoft
Upfront cost and per-license scalability made us start looking at Indysoft. The customizeability and support/implementation team convinced us it was the right choice.
Vendor Response
Hi Matt! Thank you so much for the awesome review. We know we have a great team, but it is so wonderful to have our impressions reinforced by our customers! I will definitely be passing your praises on to our implementation team! Have a great weekend! -Heather
Replied August 2020
Vincent
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Excellent Asset Management Software
Endless customization Excellent product support Can meet almost any requirement you can think of Always rolling out new features User friendly when set up correctly A company that really cares about their customers and it shows in everything they do
CONSCan be daunting during initial set up So many features can get confusing Some features many not seem intuitive at first
Reason for choosing IndySoft
Features, customization, and product support
Reasons for switching to IndySoft
The software longer met our needs and was not supported well
Paul
Electrical/Electronic Manufacturing, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2024
Has potential, needs more development
Support can be slow sometimes- for example I have an open ticket that is still unresolved after a month, where a function that worked previously is now broken.
PROSIndustry standard for calibration labs, familiar platform
CONSNew revisions don't address real-world needs and functionality. Seems like fluff over function.
Reason for choosing IndySoft
Familiarity with the platform from previous experience
Vendor Response
Hi Paul, Thank you so much for taking the time to write a review. Your feedback is invaluable to us, as it allows us the opportunity to improve based on your insights. We apologize for the inconveniences you've experienced and are actively working to resolve issues as efficiently as possible. Your patience and understanding are greatly appreciated!
Replied April 2024
Jacob
Airlines/Aviation, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
USL Review
It has been a great experience, and I couldn't ask for better customer service.
PROSIt is very user-friendly and can be set up for each company
CONSIt is expensive, but we are a cloud-based user.
Reasons for switching to IndySoft
It didn't do what we wanted, and we wanted something with more functions
Vendor Response
Hi Jacob, Thank you so much for taking the time to leave us a review. We value your feedback and are so happy that you have had an overall great experience!
Replied April 2024
