CHAMPS EAM software


39 reviews(4.0/5)
39 reviews(4.0/5)

CMMS and enterprise asset management space, CHAMPS offers CMMS/EAM functionality to mid-size and enterprise-level organizations. Asset and maintenance management tools from CHAMPS can help these organizations optimize the lifecycle of their capital assets.

From acquisition to maintenance, repairs, replacement, and eventual disposal of these assets, CHAMPS offers a suite of customizable modules. The system has been designed to allow users to configure the applications in a way that best meets their needs at that time, while also offering the option to expand as their maintenance and asset management needs evolve. This flexibility extends into the systems workflow engine, navigation capabilities, and user interface, all of which can be tailored to each business with the built-in customization tools.

In addition to asset management, other modules include work order management, preventive maintenance, materials and inventory management, purchasing, and even more specialized applications related to equipment calibration, project tracking, condition reports, and more.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 2000

39 Reviews of CHAMPS EAM

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  • Mike from Appvion Operations Inc

    Number of employees: 501-1,000 employees

    August 2018

    CMMS Supervisor

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Champs is always great to work with - fast response with issues, willing to listen and work through problems, make suggestions for work-arounds

    Pros

    Ease of use, simplicity, fully functional

    Cons

    I think it will be better when it is web-based

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: CHAMPS Software, CHAMPS Software, Inc.

    August 2018

    Thanks for your review Mike. Your organization has committed to using the mobile version of CHAMPS which should make it even more simple for your users. The web version is available to your organization and we look forward to working with you all to migrate you forward when you feel the time is right.

  • Jerry from Appvion

    Number of employees: 1,001-5,000 employees

    August 2018

    CHAMPS CMMS Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our organization uses CHAMPS throughout our various maintenance departments in a manufacturing environment.

    Pros

    This software is pretty robust in regards to the features that it offers. It can be customized fairly extensively to meet whatever needs your organization may require.

    Cons

    In my opinion, the user interface seems a bit dated and it's not very fluid/user-friendly. It can be confusing at times navigating throughout the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: CHAMPS Software, CHAMPS Software, Inc.

    August 2018

    Thanks for taking the time to share your review. As you noted, the system is robust in its features. There are some features which are now available to you in your latest version that can stream line the process for you. CHAMPS latest generation of solutions is hosted on the web We look forward to migrating your facilities to it sometime in the near future. If you have any questions at all contact us anytime.

  • Chuck from OPM

    Number of employees: 201-500 employees

    July 2018

    Champs 2

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use. Gave full picture of our inventory.

    Cons

    Nothing really. Had no issues with using it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: CHAMPS Software, CHAMPS Software, Inc.

    August 2018

    Thanks for your review.

  • Verified Reviewer

    Number of employees: 201-500 employees

    January 2018

    The software more than meets our needs and the support is excellent.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    From an administrator's standpoint, the ability to batch process records using spreadsheet templates to create import files.

    Cons

    At times I find it takes several mouse clicks, navigating through menus and windows to get to what you want to work on.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Heidi from LiDestri Food and Drink

    Number of employees: 1,001-5,000 employees

    January 2018

    I use CHAMPS to issue POs,track invoicing, create PMS and Work orders.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Easy to make my own reports that I can customize for my dept needs.

    Pros

    I can save a report to adobe and download to excel. I can do a print review to call up a report format for PMS or WOs delete fields I don't need, and print only the fields in the order I need them to create my own quick reports. I do create a quick vendor summary report and see at a glance what all my POs are for by using the "comment" field in my PO as it shows up in the vendor summary .. easy to sort by PO number, location of comp, or PO date etc..

    Cons

    TAB page of POs if you hit the tab or wrong button, instead of the ENTER key, after you have typed in formation, you loose what you have typed, and have to start over. Also, sometimes doesn't save the information on this page after that happens. Have to close po, get back in, retype it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Andy from Fairmont Morgantown Area

    Number of employees: 201-500 employees

    January 2018

    As an Integration/Developer role in working with Champs, they are very diligent and knowledgeable.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As technical support, I benefit because this application is stable. This benefits me because it frees up time to work with other projects and maintenance missions at our facility.

    Pros

    It doesn't have many known bugs that we encounter and is a very stable application. This is because it has been in existence for many years. This makes my job as the customer to technical liaison between our customer and Champs employees a breeze, because their is rarely an issue with the software itself. Again with their staffing side, they are again very knowledgeable about their product and this also made our last upgrade which involved both database and application one of the most smooth and coordinated upgrades I have worked on.

    Cons

    The version we are using is the PowerBuilder platform. I don't prefer the PowerBuilder look and feel and would love to use the web version. However, from a functional perspective it does exactly what it needs. From the developer/database side the database tables can be a bit cryptic, but that's not a problem with the software for daily users.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    January 2018

    Have worked with this software and company for over 20 years. Always cheerful and ready to assist.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Equipment history, Work Orders, PMs, Parts/Materials, Work Requests, Bill of Materials, hyperlinks to equipment documentation, electronic routing for approvals, Work Schedule, tracks Service Contracts/Warranties.

    Pros

    Straight forward, ease of use. Our user community hit the ground running with minimal training provided, even new users that have never heard the name

    Cons

    Adding customer developed reports is not easy. After all the data is input, the reports are the primary retrieval method. These could be easier to upload to the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Patrice from Port Authority of Jamaica

    January 2018

    Champs is a software that is easy to use and quite helpful for Inventory & Purchasing.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The ease of use and the functionalities that assist in making my day to day activities more effective and efficient.

    Pros

    I love the audit trail in Version 13 that captures all changes.
    Version 13 now allows the automatic transference of comments on PRs to RFQs.
    Version 13 now allows "Favourites".

    Cons

    Its ability to have glitches that are hard to replicate since said glitch is normally manifested inspite of following the requisite steps within a process.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Joan from Appvion Inc.

    January 2018

    Great customer support! Easy to use!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that the software is so user friendly and easy to use. I like the enhancement made when you change the asset id on the work order header, it automatically updates the asset on the step. I like that they combined some of the user setup information, so you can do it all on one screen instead of going to multiple screens.

    Cons

    The windows maintenance on some of the screens caused other issues, so Champs had to make the changes for us, but then it's locked in and you don't have the ability to change it unless you do a new build.
    There are a couple of screens that give you options that you can't use. i.e. If you click on the badge id in the movement screen, it says you can drilldown, but it does not.
    I don't like the fact that if you do a physical inventory count and enter a number by mistake, you can not clear the screen. You have to put a count in and update it after. It may not affect other users, but it does the way we do counts at our facility.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • James from LiDestri Food and Drink

    Number of employees: 501-1,000 employees

    January 2018

    For the user coming off the street, CHAMPS is a very cumbersome software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I can do all my day to day tasks using CHAMPS. I can add photos to a sku, and generate all the reports I need based on the data given.

    Pros

    Unlimited Database, extremely fast loading times. Many useful and different reports are available. Easy to transfer information into Excel.

    Cons

    Too many screens are needed. They should be consolidated into one screen. It should be drag and drop when adding photos to a SKU. Filters should be added for the user to what he she is trying to accomplish

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Don from Mondi Pine Bluff, LLC.

    Number of employees: 51-200 employees

    January 2018

    CHAMPS works well out of the box. The Installation and Training teams are top notch.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It has helped to improve our management of maintenance by allowing us to analyze trends and apply consistent standards to all areas of the mill.

    Pros

    System is highly flexible, yet easy to use. Over the years, CHAMPS has done a good job of making the user interface more consistent. They focus on usability.

    Cons

    The web based system is not available for all modules. This forces us into the client/server model, which is a bit more difficult to upgrade.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Brady from Hershey Entertainment & Resorts

    January 2018

    Great Support, Smooth Transition, Training Availability

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Less to manage from an IT standpoint. Easy for users to understand. The ability to have a tremendous support team a phone call away.

    Pros

    User Friendly
    Customization
    Excellent Support
    Not resource intensive
    Clear Error Messages
    Support Multiple Browsers
    Easy Process to roll out new modules
    Active Directory Integration

    Cons

    The inventory process. Need a way to be able to scan inventory.
    Some of the web pages have a lot of data so scrolling through them all can be difficult at times.
    Need some 2nd checks when processing data to ensure the user that is exactly what they intended to do.
    Receiving more then ordered is an issue right now that the Champs team is correcting.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    January 2018

    CHAMPS has been a great experience, it is hands down an excellent software program for any business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    CHAMPS software is great for the company that wants everything in one place; purchasing, inventory, payroll, work orders, preventative maintenance, calibration, etc. Easy to use and everything is linked together for easy access to data.
    We use CHAMPS for our Facilities Department here for work orders for shops to do their work, tracking time/materials to complete the work order, tracking our inventory in our stockroom, preventative maintenance on all of our equipment and processing payroll bi-weekly. We have over 150+ people who use CHAMPS daily and compared to other software programs it is easy to use.
    The staff at CHAMPS are very talented and know exactly how to help you with any kind or issue you call with or for any customization you may want to make to the existing software.

    Cons

    I think the biggest con for CHAMPS is that the reports that come with the software could stand to be updated/enhanced a bit. Every company is different but for what we look for this area could be improved.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jeff from MBA Engineering

    Number of employees: 11-50 employees

    January 2018

    The upgrade of the CHAMPS server went very good.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The system can handle medium to large scale requirements that meet our client requirements and expactations.

    Pros

    The software package handles all the requirements of our customers and is also very manageable as a platform.

    Cons

    The system would be nicer if it could be changed to be more web-driven, reducing the need for a Terminal Services server for full-featured functionality.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Triveni from Electric Utility, City of Tallahassee

    Number of employees: 51-200 employees

    January 2018

    It is an excellent system supported by very talented and customer focused staff.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It provides you with the ability to track problem areas in your maintenance side of the business and optimize the resources.

    Pros

    I like all of the modules that are related to equipment repair work orders, parts inventory, tracking repair labor and material costs, etc. I like the ability to generate customized reports as needed by plant systems.

    Cons

    No Issues with the system at this point. We have had internal issues with integration between corporate financial system and the CMMS

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rickell from Port Authority of Jamaica

    January 2018

    My experience using the application has been great, I learn how to man over the application.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The application is user-friendly, make navigation smooth and easy to learn the basic. Very Efficient when tracking inventory parts. Wonder PM's and WO order schedule.

    Cons

    There are no rollback mechanism in place and CHAMPS may need to take a look at that in the near future.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Roberta from Williams College

    Number of employees: 501-1,000 employees

    January 2018

    I use the program every day, multiple times a day. I find it easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Organizes issues with the rental units.

    Pros

    I am responsible for College rental housing and commercial properties. I able to run a quick report with information on the work orders entered and the status. I use the report to follow up with residents. The work order history helps pinpoint reoccurring issues with units.

    Cons

    I don't really mind the program. I was part of the team who put the program in place and am now a user. I am able to set criteria that I am looking for and get the information out that I need.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Thomas from Williams College

    Number of employees: 1,001-5,000 employees

    January 2018

    Not the most intuitive system, but it works.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Initial reason I was hired was to oversee work order processing.

    Pros

    Very comprehensive CMMS.

    Cons

    Reporting is not easily configurable and the application is Client / Server based so it's very limited in terms of mobility.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: CHAMPS Software, CHAMPS Software, Inc.

    January 2018

    Hi Thomas, This is Debby Mininni with CHAMPS Software. I see that your experience with our product and customer service has been less than ideal and would like to address the issues you have experienced if possible. We now offer a web version of the software in addition to mobile options for client/server deployments. Many other areas of the product have also been upgraded or improved as well. I would like to connect with you to discuss this with you in more detail. Please contact me directly at debby@champsinc.com or 352-795-2362 ext. 223.

  • Paul from MBA Engineering

    January 2018

    The upgrade to the CHAMPS version was executed without issue, even with customization.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A single source platform for Preventative Maintenance management for facilities and operations that scales from a medium sized manufacturing installation to a large scale nuclear power plant, and everything in between...a one size can fit all platform.

    Pros

    The software has always provided value in our application as a Preventative Maintenance Program. The customization of the mobile interface increased the efficiency of the PM operations. This was a driving component to upgrading to the latest version. The CHAMPS sales and development teams were very accommodating in helping achieve success of the deployment.

    Cons

    There is a small component that is required to operate outside the core server. This piece is called the Spooler. In future versions it would be great of the Spooler functionality could operate autonomously within the core server, but as a secondary system, reducing the licensing need for additional single use Windows system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • John from Department of Energy

    January 2018

    O&M Contract COR

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It was a relatively low cost solution to a difficult problem we faced. Through consultation with users and the CHAMPS staff we were able to determine this product would continue to fit our needs very well

    Pros

    Simplicity on terms of ease of data entry and retrieval but powerful enough to produce complex usage information to aid in determining O&M needs

    Cons

    I would like for the software to be more compatible with other scheduling type software but I also understand the challenges with proprietary type software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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