CHAMPS EAM Software


CMMS and enterprise asset management space, CHAMPS offers CMMS/EAM functionality to mid-size and enterprise-level organizations. Asset and maintenance management tools from CHAMPS can help these organizations optimize the lifecycle of their capital assets.

From acquisition to maintenance, repairs, replacement, and eventual disposal of these assets, CHAMPS offers a suite of customizable modules. The system has been designed to allow users to configure the applications in a way that best meets their needs at that time, while also offering the option to expand as their maintenance and asset management needs evolve. This flexibility extends into the systems workflow engine, navigation capabilities, and user interface, all of which can be tailored to each business with the built-in customization tools.

In addition to asset management, other modules include work order management, preventive maintenance, materials and inventory management, purchasing, and even more specialized applications related to equipment calibration, project tracking, condition reports, and more.

Equipment
Equipment

Equipment

Equipment

Equipment

Information

Information

Supply chain

Supply chain

Work order

Work order

Workflow

Workflow

Supported Operating System(s):

Web browser (OS agnostic), Windows 2000



40 Reviews of CHAMPS EAM

Overall rating

4.0 / 5 stars

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Brady from Hershey Entertainment & Resorts

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Keep up the great work Champs

The overall experience has been great. We have been able to minimize labor on upgrades by going to the new web version.

Pros

Champs is very user friendly. The support has been great, and has really improved since we moved to the new web version. They are willing to assist on any issues and really take our suggestions into consideration.

Cons

There are a few lacking features and capability limits.

Review Source: Capterra

Mike from Appvion Operations Inc

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

CMMS Supervisor

Champs is always great to work with - fast response with issues, willing to listen and work through problems, make suggestions for work-arounds

Pros

Ease of use, simplicity, fully functional

Cons

I think it will be better when it is web-based

Review Source: Capterra

Response: CHAMPS Software, CHAMPS Software, Inc.

August 2018

Thanks for your review Mike. Your organization has committed to using the mobile version of CHAMPS which should make it even more simple for your users. The web version is available to your organization and we look forward to working with you all to migrate you forward when you feel the time is right.

Jerry from Appvion

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

CHAMPS CMMS Software

Our organization uses CHAMPS throughout our various maintenance departments in a manufacturing environment.

Pros

This software is pretty robust in regards to the features that it offers. It can be customized fairly extensively to meet whatever needs your organization may require.

Cons

In my opinion, the user interface seems a bit dated and it's not very fluid/user-friendly. It can be confusing at times navigating throughout the software.

Review Source: Capterra

Response: CHAMPS Software, CHAMPS Software, Inc.

August 2018

Thanks for taking the time to share your review. As you noted, the system is robust in its features. There are some features which are now available to you in your latest version that can stream line the process for you. CHAMPS latest generation of solutions is hosted on the web We look forward to migrating your facilities to it sometime in the near future. If you have any questions at all contact us anytime.

Chuck from OPM

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Champs 2

Pros

Ease of use. Gave full picture of our inventory.

Cons

Nothing really. Had no issues with using it.

Review Source: Capterra

Response: CHAMPS Software, CHAMPS Software, Inc.

August 2018

Thanks for your review.

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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

The software more than meets our needs and the support is excellent.

Pros

From an administrator's standpoint, the ability to batch process records using spreadsheet templates to create import files.

Cons

At times I find it takes several mouse clicks, navigating through menus and windows to get to what you want to work on.

Review Source: Capterra

Heidi from LiDestri Food and Drink

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

January 2018

I use CHAMPS to issue POs,track invoicing, create PMS and Work orders.

Easy to make my own reports that I can customize for my dept needs.

Pros

I can save a report to adobe and download to excel. I can do a print review to call up a report format for PMS or WOs delete fields I don't need, and print only the fields in the order I need them to create my own quick reports. I do create a quick vendor summary report and see at a glance what all my POs are for by using the "comment" field in my PO as it shows up in the vendor summary .. easy to sort by PO number, location of comp, or PO date etc..

Cons

TAB page of POs if you hit the tab or wrong button, instead of the ENTER key, after you have typed in formation, you loose what you have typed, and have to start over. Also, sometimes doesn't save the information on this page after that happens. Have to close po, get back in, retype it.

Review Source: Capterra

Andy from Fairmont Morgantown Area

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

As an Integration/Developer role in working with Champs, they are very diligent and knowledgeable.

As technical support, I benefit because this application is stable. This benefits me because it frees up time to work with other projects and maintenance missions at our facility.

Pros

It doesn't have many known bugs that we encounter and is a very stable application. This is because it has been in existence for many years. This makes my job as the customer to technical liaison between our customer and Champs employees a breeze, because their is rarely an issue with the software itself. Again with their staffing side, they are again very knowledgeable about their product and this also made our last upgrade which involved both database and application one of the most smooth and coordinated upgrades I have worked on.

Cons

The version we are using is the PowerBuilder platform. I don't prefer the PowerBuilder look and feel and would love to use the web version. However, from a functional perspective it does exactly what it needs. From the developer/database side the database tables can be a bit cryptic, but that's not a problem with the software for daily users.

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Have worked with this software and company for over 20 years. Always cheerful and ready to assist.

Equipment history, Work Orders, PMs, Parts/Materials, Work Requests, Bill of Materials, hyperlinks to equipment documentation, electronic routing for approvals, Work Schedule, tracks Service Contracts/Warranties.

Pros

Straight forward, ease of use. Our user community hit the ground running with minimal training provided, even new users that have never heard the name

Cons

Adding customer developed reports is not easy. After all the data is input, the reports are the primary retrieval method. These could be easier to upload to the software.

Review Source: Capterra

Patrice from Port Authority of Jamaica

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Champs is a software that is easy to use and quite helpful for Inventory & Purchasing.

The ease of use and the functionalities that assist in making my day to day activities more effective and efficient.

Pros

I love the audit trail in Version 13 that captures all changes.
Version 13 now allows the automatic transference of comments on PRs to RFQs.
Version 13 now allows "Favourites".

Cons

Its ability to have glitches that are hard to replicate since said glitch is normally manifested inspite of following the requisite steps within a process.

Review Source: Capterra

Joan from Appvion Inc.

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Great customer support! Easy to use!

Pros

I love that the software is so user friendly and easy to use. I like the enhancement made when you change the asset id on the work order header, it automatically updates the asset on the step. I like that they combined some of the user setup information, so you can do it all on one screen instead of going to multiple screens.

Cons

The windows maintenance on some of the screens caused other issues, so Champs had to make the changes for us, but then it's locked in and you don't have the ability to change it unless you do a new build.
There are a couple of screens that give you options that you can't use. i.e. If you click on the badge id in the movement screen, it says you can drilldown, but it does not.
I don't like the fact that if you do a physical inventory count and enter a number by mistake, you can not clear the screen. You have to put a count in and update it after. It may not affect other users, but it does the way we do counts at our facility.

Review Source: Capterra

James from LiDestri Food and Drink

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

For the user coming off the street, CHAMPS is a very cumbersome software.

I can do all my day to day tasks using CHAMPS. I can add photos to a sku, and generate all the reports I need based on the data given.

Pros

Unlimited Database, extremely fast loading times. Many useful and different reports are available. Easy to transfer information into Excel.

Cons

Too many screens are needed. They should be consolidated into one screen. It should be drag and drop when adding photos to a SKU. Filters should be added for the user to what he she is trying to accomplish

Review Source: Capterra

Don from Mondi Pine Bluff, LLC.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

CHAMPS works well out of the box. The Installation and Training teams are top notch.

It has helped to improve our management of maintenance by allowing us to analyze trends and apply consistent standards to all areas of the mill.

Pros

System is highly flexible, yet easy to use. Over the years, CHAMPS has done a good job of making the user interface more consistent. They focus on usability.

Cons

The web based system is not available for all modules. This forces us into the client/server model, which is a bit more difficult to upgrade.

Review Source: Capterra

Brady from Hershey Entertainment & Resorts

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Great Support, Smooth Transition, Training Availability

Less to manage from an IT standpoint. Easy for users to understand. The ability to have a tremendous support team a phone call away.

Pros

User Friendly
Customization
Excellent Support
Not resource intensive
Clear Error Messages
Support Multiple Browsers
Easy Process to roll out new modules
Active Directory Integration

Cons

The inventory process. Need a way to be able to scan inventory.
Some of the web pages have a lot of data so scrolling through them all can be difficult at times.
Need some 2nd checks when processing data to ensure the user that is exactly what they intended to do.
Receiving more then ordered is an issue right now that the Champs team is correcting.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

CHAMPS has been a great experience, it is hands down an excellent software program for any business.

Pros

CHAMPS software is great for the company that wants everything in one place; purchasing, inventory, payroll, work orders, preventative maintenance, calibration, etc. Easy to use and everything is linked together for easy access to data.
We use CHAMPS for our Facilities Department here for work orders for shops to do their work, tracking time/materials to complete the work order, tracking our inventory in our stockroom, preventative maintenance on all of our equipment and processing payroll bi-weekly. We have over 150+ people who use CHAMPS daily and compared to other software programs it is easy to use.
The staff at CHAMPS are very talented and know exactly how to help you with any kind or issue you call with or for any customization you may want to make to the existing software.

Cons

I think the biggest con for CHAMPS is that the reports that come with the software could stand to be updated/enhanced a bit. Every company is different but for what we look for this area could be improved.

Review Source: Capterra

Jeff from MBA Engineering

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

The upgrade of the CHAMPS server went very good.

The system can handle medium to large scale requirements that meet our client requirements and expactations.

Pros

The software package handles all the requirements of our customers and is also very manageable as a platform.

Cons

The system would be nicer if it could be changed to be more web-driven, reducing the need for a Terminal Services server for full-featured functionality.

Review Source: Capterra

Triveni from Electric Utility, City of Tallahassee

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

It is an excellent system supported by very talented and customer focused staff.

It provides you with the ability to track problem areas in your maintenance side of the business and optimize the resources.

Pros

I like all of the modules that are related to equipment repair work orders, parts inventory, tracking repair labor and material costs, etc. I like the ability to generate customized reports as needed by plant systems.

Cons

No Issues with the system at this point. We have had internal issues with integration between corporate financial system and the CMMS

Review Source: Capterra

Rickell from Port Authority of Jamaica

Ease-of-use

Value for money

Customer support

Functionality

January 2018

My experience using the application has been great, I learn how to man over the application.

Pros

The application is user-friendly, make navigation smooth and easy to learn the basic. Very Efficient when tracking inventory parts. Wonder PM's and WO order schedule.

Cons

There are no rollback mechanism in place and CHAMPS may need to take a look at that in the near future.

Review Source: Capterra

Roberta from Williams College

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

I use the program every day, multiple times a day. I find it easy to use.

Organizes issues with the rental units.

Pros

I am responsible for College rental housing and commercial properties. I able to run a quick report with information on the work orders entered and the status. I use the report to follow up with residents. The work order history helps pinpoint reoccurring issues with units.

Cons

I don't really mind the program. I was part of the team who put the program in place and am now a user. I am able to set criteria that I am looking for and get the information out that I need.

Review Source: Capterra

Thomas from Williams College

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Not the most intuitive system, but it works.

Initial reason I was hired was to oversee work order processing.

Pros

Very comprehensive CMMS.

Cons

Reporting is not easily configurable and the application is Client / Server based so it's very limited in terms of mobility.

Review Source: Capterra

Response: CHAMPS Software, CHAMPS Software, Inc.

January 2018

Hi Thomas, This is Debby Mininni with CHAMPS Software. I see that your experience with our product and customer service has been less than ideal and would like to address the issues you have experienced if possible. We now offer a web version of the software in addition to mobile options for client/server deployments. Many other areas of the product have also been upgraded or improved as well. I would like to connect with you to discuss this with you in more detail. Please contact me directly at debby@champsinc.com or 352-795-2362 ext. 223.

Paul from MBA Engineering

Ease-of-use

Value for money

Customer support

Functionality

January 2018

The upgrade to the CHAMPS version was executed without issue, even with customization.

A single source platform for Preventative Maintenance management for facilities and operations that scales from a medium sized manufacturing installation to a large scale nuclear power plant, and everything in between...a one size can fit all platform.

Pros

The software has always provided value in our application as a Preventative Maintenance Program. The customization of the mobile interface increased the efficiency of the PM operations. This was a driving component to upgrading to the latest version. The CHAMPS sales and development teams were very accommodating in helping achieve success of the deployment.

Cons

There is a small component that is required to operate outside the core server. This piece is called the Spooler. In future versions it would be great of the Spooler functionality could operate autonomously within the core server, but as a secondary system, reducing the licensing need for additional single use Windows system.

Review Source: Capterra

Displaying 1 - 20 of 40 reviews