CHAMPS Software

CHAMPS Software

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About CHAMPS

CMMS and enterprise asset management space, CHAMPS offers CMMS/EAM functionality to mid-size and enterprise-level organizations. Asset and maintenance management tools from CHAMPS can help these organizations optimize the lifecycle of their capital assets. From acquisition to maintenance, repairs, replacement, and eventual disposal of these assets, CHAMPS offers a suite of customizable modules. The system has been designed to allow users to configure the applications in a way that best meets their needs at that time, while also offering the option to expand as their maintenance and asset management needs evolve. This flexibility extends into the systems workflow engine, navigation capabilities, and user interface, all of which can be tailored to each business with ...
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CHAMPS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 41 reviews

Anonymous

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2018

Have worked with this software and company for over 20 years. Always cheerful and ready to assist.

Equipment history, Work Orders, PMs, Parts/Materials, Work Requests, Bill of Materials, hyperlinks to equipment documentation, electronic routing for approvals, Work Schedule, tracks Service Contracts/Warranties.

Pros

Straight forward, ease of use. Our user community hit the ground running with minimal training provided, even new users that have never heard the name

Cons

Adding customer developed reports is not easy. After all the data is input, the reports are the primary retrieval method. These could be easier to upload to the software.

Bima

Company size: 11-50 employees

Industry: Mining & Metals

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

been using it last 5 months,transition from previous software is Okay.

Pros

The software has been invaluable to our Preventative Maintenance Program from the start. To enhance the efficiency of PM activities, mobile interface modification was implemented. The upgrade to the current version was a key motivator for this change. The CHAMPS sales and development teams provided generous assistance during the deployment to ensure that it was a success.

Cons

It would be preferable if the system could be altered to be more web-based, which would allow for less functionality on Terminal Services servers.

Reasons for switching to CHAMPS

theres a lot of new staff, and im trying to find new software thats easier for newbie

Wilburn

Time used: More than 2 years

3.5

Ease-of-use

out of 5
3.5

Customer support

out of 5
3.5

Functionality

out of 5

June 2015

Good & Cost Effective CMMS

Pros

I like best the following: The suite is an integration of procurement, inventory and maintenance management system - three interwoven functions If used properly, the system software will facilitate paperless initiative Up to this point the system has proven to be a cost effective solution

Cons

The problem in processing (returning, re-issuing and correctly tracking) serialized parts

Anonymous

Company size: 1,001-5,000 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2018

CHAMPS has been a great experience, it is hands down an excellent software program for any business.

Pros

CHAMPS software is great for the company that wants everything in one place; purchasing, inventory, payroll, work orders, preventative maintenance, calibration, etc. Easy to use and everything is linked together for easy access to data. We use CHAMPS for our Facilities Department here for work orders for shops to do their work, tracking time/materials to complete the work order, tracking our inventory in our stockroom, preventative maintenance on all of our equipment and processing payroll bi-weekly. We have over 150+ people who use CHAMPS daily and compared to other software programs it is easy to use. The staff at CHAMPS are very talented and know exactly how to help you with any kind or issue you call with or for any customization you may want to make to the existing software.

Cons

I think the biggest con for CHAMPS is that the reports that come with the software could stand to be updated/enhanced a bit. Every company is different but for what we look for this area could be improved.

Joan

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2018

Great customer support! Easy to use!

Pros

I love that the software is so user friendly and easy to use. I like the enhancement made when you change the asset id on the work order header, it automatically updates the asset on the step. I like that they combined some of the user setup information, so you can do it all on one screen instead of going to multiple screens.

Cons

The windows maintenance on some of the screens caused other issues, so Champs had to make the changes for us, but then it's locked in and you don't have the ability to change it unless you do a new build. There are a couple of screens that give you options that you can't use. i.e. If you click on the badge id in the movement screen, it says you can drilldown, but it does not. I don't like the fact that if you do a physical inventory count and enter a number by mistake, you can not clear the screen. You have to put a count in and update it after. It may not affect other users, but it does the way we do counts at our facility.

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