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L2L Connected Workforce Platform vs JobBOSS²

L2L Connected Workforce Platform vs JobBOSS²

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Overall Rating
4.5 (94)
4.2 (891)
Ease-of-Use
4.4 / 5
4.1 / 5
Value for Money
4.5 / 5
4.1 / 5
Customer Support
4.4 / 5
4.4 / 5
Functionality
4.4 / 5
4 / 5
Last Review Written
May 27, 2024
October 16, 2024
Pros/Cons
  • Pros

  • We have had a great experience with support and the navigation thru the software, its very user friendly and the staff is awesome.
  • Amazing API documentation with clearly defined FFDs and descriptions. Tech Support is among the best and quickest I've experienced in my nearly 40 years in IT.
  • I like that the platform is easy to use and navigate. Most of the page's functions are end user friendly and the ease of workflow is intuitive.
  • Cons

  • I feel that the list of Actions and components should have the option of being typed in due to the vagueness of where certian breakdowns have to be categorized due to lack of choices.
  • The Support / response for developing new items are very poor5. The Kaizen module does not recognize duplication of suggestions6.
  • At times the updates causes in house tem members pain. Not all users get notified that updates will be happening or have occurred.
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  • Pros

  • This software has a great capacity for customization, which is great for a shop like ours that does very few repeat orders and has relaxed relationships with many of our customers.
  • We have been able to customize E2 reports better than we had expected. We were up and running in a few hours; the training was great and really helpful.
  • I like that Job Boss is easy to use. It's fairly user friendly and has good reporting capabilities.
  • Cons

  • Vendor webinars were a waste of time. There is no lesson plan and the teachers don't seem to want to answer specific questions about the problems we were having with set up.
  • We had some problems with the security database that was separate from the SQL application database. I believe this issue has been addressed in the most recent version.
  • We have a lot of obsolete raw materials in the system that have not been used in years, but since they have been used in previous records, it cannot be removed.
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Pricing Range
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$
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$
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$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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34 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos