Coast

RATING:

4.6

(57)

About Coast

Coast is mobile-first and one of the highest-rated maintenance management tools today. Create and assign work orders, manage assets, track parts inventory, schedule preventive maintenance, & more with this all-in-one maintenance management tool. Used by 10,000+ teams in companies like Hilton, Marriot, and Planet Fitness, it brings all of your work orders into a single app! Built for teams of all sizes and industries, our fully customizable features make it a must-have for anyone wanting to track maintenance. It's time to move maintenance out of disjointed spreadsheets, emails, and texts and let teams collaborate and communicate more effectively in one place. With Coast, your team can communicate directly on work orders, assign work orders to technicians, share photo...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Coast Pricing

Basic (for scheduling and communications): Starter $2 per user/month or Pro $4 per user/month. Premium (for work order and maintenance): Starter $15 per user/month or Pro $30 per user/month Sign up annually and get a 20% discount.

Starting price: 

$2.00 per month

Free trial: 

Available

Free version: 

Available

Mobile-first maintenance management tool
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Coast Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Coast

1 - 5 of 57 Reviews

User Profile

Janice

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Coast makes managing my team a breeze

PROS

All in one tool that help me manage my team. It has replaced all the back and forth emails and text. Favorite feature is the tasks where I can track exactly what the progress of each task is.

CONS

Sometimes photos don't load properly and would have to ask customer support to fix issue.

Reason for choosing Coast

My team that I manage is part of the facilities team.

Vendor Response

Thank you Janice! We're continuing to make improvements to Coast that will help make photos load even faster.

Replied July 2020

Elijah

Food & Beverages, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Usefully for easy messaging

It's been pretty good. We use the free version so we don't get all the bells and whistles

PROS

Ease of messaging. Ability to send documents and pictures as well.

CONS

It's a bit glitchy at times. Also has issues connecting to the servers sometimes.

Reasons for switching to Coast

Price. They wanted to charge a lot just for messaging.

Lisa

Mining & Metals, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

We gave Coast a shot and this is what we found...

No system outages or page loading issues. Customer support to important equipment and begin using Coast was responsive and productive. A week or so in Coast and it all becomes familiar and easy to navigate. Coast has more functions than we are currently utilizing at this time - we have the ability to grow.

PROS

Customer support - hands down the most responsive. We submitted a need and the resource was developed so we could optimize our efficiency in Coast. They listen to us.

CONS

Chose this system because they have QR codes for assets; need a portable printer with small, sticky and durable labels. We have millions of items to tag and it would be nice to tag them as they are entered into Coast (e.g. every piece of machinery, equipment, vehicle, door, exit sign... you name it, it needs a tag and some sort of maintenance or check during its lifetime.)

Tim

Railroad Manufacture, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed August 2022

Able to access all communications

Overall it's an easy, cheap app. for communication with other team mates. not a fan of missing out or not being able to retrieve messages of there's a back log of missed new messages.

PROS

It's easy to use and fast notification when messages are placed.

CONS

Lack of access to all messages. Sometimes numerous messages are sent and if you don't stay on top you'll be limited to how far back you can retrieve the unread messages. This can be an issue as you won't get all the information or important messages due to not being able to retrieve all new messages.

Shelley

Hospitality, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Coast app work order system

Overall experience has been great. We are hoping to proceed with the PMP side of their app upcoming.

PROS

Easy to work with company. Very flexible and available for quick questions and adjustments are easy to make. They've gone above and beyond in providing us with additional services for reports, etc.

CONS

I don't have anything negative to record on coast as their services have been only positive.

Reason for choosing Coast

Price and appreciated the easy app they offered.

Reasons for switching to Coast

We weren't using the previous app to the fullest potential and the cost was extremely high for the use.