All in one tool that help me manage my team. It has replaced all the back and forth emails and text. Favorite feature is the tasks where I can track exactly what the progress of each task is.

Sometimes photos don't load properly and would have to ask customer support to fix issue.

Overall experience has been great. We are hoping to proceed with the PMP side of their app upcoming.

Easy to work with company. Very flexible and available for quick questions and adjustments are easy to make. They've gone above and beyond in providing us with additional services for reports, etc.

I don't have anything negative to record on coast as their services have been only positive.

Overall it's an easy, cheap app. for communication with other team mates. not a fan of missing out or not being able to retrieve messages of there's a back log of missed new messages.

It's easy to use and fast notification when messages are placed.

Lack of access to all messages. Sometimes numerous messages are sent and if you don't stay on top you'll be limited to how far back you can retrieve the unread messages. This can be an issue as you won't get all the information or important messages due to not being able to retrieve all new messages.

It's been pretty good. We use the free version so we don't get all the bells and whistles

Ease of messaging. Ability to send documents and pictures as well.

It's a bit glitchy at times. Also has issues connecting to the servers sometimes.

Great and easy to use. My team loves using coast!

The notifications and reminders are the best part of this software. We have our preventive maintenance schedules all set up for our equipment here and we get notified when things are supposed to need pm work done and inspected.

They're working on this feature, but it currently cannot automatically assign a pm or work order to a technician that is scheduled to work for that day. I looked at a few other softwares and none of them had this feature.

We used to use multiple apps for scheduling, team communications, work orders, and tasks. It was cumbersome because our team constantly had to switch back and forth. With Coast, now we have everything in one place. Our work order process is streamlined, and we no longer text and email people to get status updates. Because the team communication is integrated directly into the work, we can talk about work orders as well.

Nothing at all, it was simple and easy to set up!

The ability to create multiple chats with the same set of people with ease for different purposes and not having to worry about a capped limit of people. The fact that coast has a clean UI also helps.

Clearer settings feature is needed, at least on the non-owner end. The only settings available are the profile settings and if you want to change anything or add contact info, you're forced into having a profile photo regardless or else you cannot make changes. Accessibility options along with this are non-existent due to this fact, you can't change it from it's normal palette to a dark mode nor change the font size makes things a challenge for fellow coworkers.

The overall experience has been extremely positive. We're better able to track our costs, time spent on repairs, inventory of our equipment and bring it all into a single place which improves our ability to track everything and drastically reduces time wasted searching for information in spreadsheets.

Coast has improved our ability to manage our team, schedule repairs, track building maintenance costs, consolidate company information into a single space and improve our efficiency. The Coast team has been invaluable for onboarding, designing workspaces around our needs. Their team is professional, kind and very helpful and I can't recommend them more.

I honestly haven't run into any downsides with the app, it's been a night and day improvement from our previous system.

We are able to connect our whole team in multiple warehouses and keep all our project/tasks in a space that everyone has access to. This has changed how we work as a company.

Customers service, Within 1hr of signing up for coast I was face to face with customer service helping me customize the software to our industry

Just missing a video call feature, everything else was checked on our boxes

The ease of using this digital platform.

The setup was a bit confusing. There were some questions on how to get set up: phone number or email. After this issue was addressed there were no problems getting set up.

Experience is great. I just wish I had more time onboarding. My day is very full. Buit, I think what I value the most is CS. People like [sensitive content hidden], who has consistently been with me throughout this whole ride so far. She has been very vital in onboarding this platform. Been very patient with me and staff and is always there with a smile willing to "hold my hand". Without her CS we might be looking at other options. Coast is more than just data and how to interface with it, a large portion is CS. This place has it. Thank you!

The simple fact that its a one stop shop for all my FM needs.

Haven't found a solid one yet. But, if I had to be picky, I wish the "title" area for the incoming work order was in larger font size and more obvious like the, "update status" button below it. I do have a staff member who can navigate the platform well but, has a rough time seeing work order is which.

We are using Coast to completely manage our maintenance department. Recently we expanded our use to include a work flow for our procurement department. Being able to internally track the status of a PO and tagging that cost to a particular asset is very valueable.

Ease of use and how easy it is to learn the functionality given how intuitive everything is put together. Also, the technical and customer support is top notch.

There are various opportunities to improve in regards a menu to help design and create customer reports.

I think Coast is a great alternative to Slack and works well for most of what it tries to do. They listen to most feedback and have robust support.

Easy to use for communication, notifications work across mobile and pc. Customer support is fast and consistent

removing users and creating users seems clunky and unintuitive

Coast has been amazing for our team. I love that I can create groups, channels, and communicate about projects individually with pertinent staff.

Coast is great for sending messages to sets and subsets of our team.

Adding another app to our ever growing list of possible ways to communicate internally seemed excessive, but Coast has eliminated emails and texting as options, since it is such an efficient and easy to use platform.

We moved from a paper work order system to Coast. Many other vendors where evaluated and compared for features and price. We made the right decision in choosing Coast

Product is well engineered and easy to navigate. It exceeded our expectations and their customer support is excellent. Our agency will continue to expand our use of the features offered in the product. Even our staff members who are not technologically inclined were quick to adopt its use. The system is designed for a smart phone user which makes us even more efficient.

I don't have negatives thus far. When I requested a customized reporting function it was produced within a week.

I've been exceptionally pleased with Coast. It's made my job SO much easier!

This software was easy to set up, easy to train on and easy to implement. It's simplicity provides all we need to schedule staff to work our wine festivals.

I'd love to be able to have a printable calendar, but that feature is not available. There are a few minor things I have not been able to do, but the tech team has always said they will pass the information along to be discussed with the app builders!

Great way to post schedule and talk with the team

I do not like that it is harder to find things, you can't scroll through scheduled

Great

Scheduling my jobs and who is on jobs. Also making it easy to put job descriptions and parts on each invoice

I would like to see jobs to be scheduled for more than one day as one work order. I always have jobs that are more than one day long and would be nice to only make one invoice for job instead of having to go through 3 or 4 separate work orders

I would love to keep using it. The customer service is great.

Easy to install, no ads. Coast is all about communicating easily and getting updates / response popped up fast. So it greatly increase the working efficiency and so I love it !

I think it can make it easier to invite people to join the team. Sometimes it is hard to find how to send invitations. But the customer service support is very helpful.

Solid app that does the job it says on the box. Good value for what you pay

Scheduling and multi location communication channels set this apart from other apps

Customer service can be poor/slow but no huge problems

Worked well for a while, but the connection issues were felt by most users.

Pretty easy to use, and invite members. Scheduling was easy, and tasks/chats are easy to create.

Connection was usually poor, and it would take a while to connect to the server on mobile data. The free plan also limits your ability to restrict what members have permission to do.

Overall my experience with Coast has been good but limited.

This software made it easy to connect with individuals or groups of people quickly and efficiently.

What I liked least about the software is that there is so much to do or get lost in within the app I feel like I don’t know how to use it to its full potential.

Hands down - the ability to customize my items to fit my company's unique needs. Most of other software I looked at were about 50-80% right for my needs. Coast fits 95+% because I can change things to what I need. Also, their customer service is amazing. The team has spent plenty of time talking to e, showing me features, and asking for feedback about how they can improve the experience for me as an end user. They implemented several suggestions very quickly as well. I truly feel that this is the best option on the market for my needs, short of paying someone to custom design something for me.

Learning how to use the software and adapt it to my needs was a bit of a learning curve. Adding in new data can be slow. Software is slow to load/refresh, especially when it is full of items.

Real time communication. Chat option is very easy to use.

I have not had any issues with it. Works ok for me.

Easy to use, easy to communicate with other employees

So many notifications constantly coming up