When they disappear at 7pm at night on a service call and you have to rewrite them it SUCKS.

It is super user friendly & easy to use. I love that it can be used on a computer, cell phone or tablet and there is no subscription.

Customer support is awesome. Very patient and thorough.

It's very helpful in price guide to my industry and area I service. The options to modify custom and favorite items is great.

Payment integration, Quickbooks integration, Customer history, customization ability.

A positive highlight of the tool is its high connection with various social networks that facilitates the dissemination of a professional.

Does not dispatch, no accountability for tracking users, issues with lost information.

It seems to be fairly easy to use. I don't get to use it  as frequently as I would like due to other tasks, so I have questions quite regularly.

For the most part it has been a good experience with Coolfront. Our profits and our price consistency has increased with the flat rate pricing.

Overall any system, in this case, Cool Front flat rate pricing that helps us run our business smoother is great.

Having everything online is very helpful. The integration of credit card processing and the part cart are also great features for our business.

It's great until they take away features that were free.

Looks good customers like being able to approve jobs online.

The program is easy to use. The ability to bill the customer and accept payment.

I like that it keeps our customer info and history saved.

The worst customer service ever. I have been trying to get the book form into my new dispatch software.

With Coolfront I have found myself doing better with adding enough time on the job with a good markup of products to help with my overhead for my business.

The ease of use and the simplicity to navigate.

The rep in customer service has been awesome the whole time. She's stayed with us, reaching out over the 2years since we signed up to see how things are going and offer us training.

Having the past history to look at is very helpful. The customer service at CoolFront has been good when we have needed help.

Pricing is pretty accurate and the software is very simple to use. Service agreement with this software is amazing.

I like the ease of pricing service calls. I can make quotes to customers in under 1 min. most of the time.

We did not see anything as disadvantage with this tool.

You have to delete and start over. That is awful and wastes time.

There are no parts I don't like. I use this software fondly.

The customer support response to phone and email inquiries is slow. Additional charges for payment transactions should be billed per transaction only with no other monthly or annual fees.

We set this up for clients who still operate in a mom-and-pop-shop kind of way as an easy solution to update and improve the way they take service orders.

The UI was great and integrations were nice. Overall, everything was really simple to use and set up.

I hate when I print proposals the page breaks horribly in the middle of sentences and photos.

I haven't been in business super long yet, but I knew I wanted to be organized from the getgo. HoneyBook has been AMAZING for that.

Honeybook is very easy to use and the UI is beautiful. They provide a lot of great built in resources, like example contract templates.

Software is very easy to use. Customer service is great and it's a great way to stay organized.

I love everything about HB and I love that they are always trying to improve and help in any way they can.

It's just been wonderful. Once I sat down and spent the time to set everything up the way it suited my business, I couldn't be more happy.

Honeybook is a great price, easy to use, has great customer service, and has lots of great ad one. The set up process is so easy for anyone.

The ONLY things I dislike about the software are very minor.

I have loved Honeybook since I first downloaded it...Customizing everything was easy and FUN. Any time i had questions customer service was super fast and nice...which makes everything easier.

Buggy, intermittent problems coupled with poor tech suport.

Definitely worth the investment in hours it’s saved me from hunting down emails and drafting contracts.

The interface is perfect, too. Friendly, but not too 'bubbly', so you still feel like a professional.

Tasks which are now automated I no longer have to keep worrying about completing, my business now is quite streamline.

I LOVE the referral program as well, the commission is beautiful. It's not only user friendly but the customer service has always been top notch as well.

So easy, helpful and affordable and I love that all my business management is in one place.

Luckily I had bookmarked HoneyBook and was able to get setup super quickly and start sending out professional looking proposals and contracts in only a few hours.

But my clients love it to, and I’m able to make every client, regardless of their billable worth, feel as important as they are.

We have been impressed with their constant improvement and development and their customer service team is A.

The delightful user interface for myself and clients, the organization for projects, the seamless integration of Honeybook into your life, helpful and friendly customer service.

When I was using it, I had a bit of trouble opening of attachments such as pdfs.

Ease of use, basic setup and easy to navigate with robust options for integrations and connecting all of my online tools.

I offer luxury services to high end clients and now I feel confident that every interaction supports and compliments my luxury brand.

No way to take notes on questionnaires. No way to add multiple templates to 1 email.

Ease of use, functionality is amazing, it’s intuitive, has awesome integrations.

Every piece of Honeybook helps me interact effectively with my clients, stay organized, and create a seamless, quality experience for each client.

Great tutorials available to help get set up. If you are considering it, by all means take the chance  you will absolutely LOVE IT.

I like that I can have all of my invoices in one place, it helps me take care of my taxes and allows me to track my income. My favorite thing is the brochure I've created.

I like the ease of seeing the pipeline and where I'm at with my bookings. I like the daily reminders to follow up on my clients.

Over great experience with great costumer service. It really make booking, invoicing and sending contracts to clients much simpler.

I love how user friendly it is. You have all of these amazing features to better yourself and your business.

US Dollar

FieldEdge Flat Rate Mobile (formerly Coolfront) is a cloud-based HVAC solution that allows users to carry and access their flat rate pricing and repair database on a mobile device. It caters to small sized plumbing, electrical and HVAC contracting businesses.


FieldEdge Flat Rate Mobile leverages a consolidated contracted service workflow. Users begin by entering work order information and assigning the service call to a field technician. Field technicians receive the work order on their mobile device based on which they can select repair plan from the existing database.


Invoices are automatically delivered to the business office and the customer as soon as a repair work is done. FieldEdge Flat Rate Mobile can also capture customer approval and signature within the mobile app. It also offers QuickBooks integration and carries over 25,000 repairs in its database.


FieldEdge Flat Rate Mobile is a zero-cost solution that charges per work order generated. Training, demos and cloud-based meetings are available to support users. A mobile app is available on iOS, Android and Windows Phone.



LongDescription

Labor Rates

Subcontractor Management

Dispatch Management

Contract/License Management

Electronic Signature

Invoice Management

Customer Database

Job Management

Scheduling

Self Service Portal

QuickBooks Integration

Technician Management

File Storage

Mobile Access

Commercial/Industrial

Service History

Real-Time Updates

Equipment Maintenance

For Commercial and/or Industrial Electrical Contractors

Work Order Management

Calendar Sync

Billing & Invoicing

Customer Management

Accounting Integration

Inventory Control

Online Time Clock

Payment Collection in the Field

Cost Database

Quotes/Estimates

Change Order Management

Maintenance Scheduling

Every work order created using the FieldEdge Flat Rate Mobile app costs $1.73 and $2 for every work order through books.

These fees can be incorporated into job prices and passed on to customers.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

FieldEdge Flat Rate Mobile

In Person

Live Online

Webinars

Documentation

Videos

HoneyBook is the centralized clientflow management platform that empowers independent businesses to deliver remarkable client experiences and operate with confidence. 

Use one platform to see what’s happening with all projects. Manage each stage, from inquiry to payment—and everything in between.Keep invoices, contracts and all other important files organized in one space. HoneyBook's clientflow management software is easily accessible to you and your clients, from anywhere.


HoneyBook integrates with tools such as QuickBooks, Calendly, Zapier, Gmail and Google Calendar.

Get started with a 7 day free trial today.

Deadline Management

Signature Management

Document Templates

Customer Surveys

Electronic Payments

Invoice History

Status Tracking

Meeting Management

Payment Processing

Recurring/Subscription Billing

Time Tracking

Lead Capture

Document Storage

Proposal Generation

Access Controls/Permissions

Debit/Credit Card Processing

Templates

Customer Service Analytics

Mobile Payments

Referral Tracking

Workflow Configuration

Task Scheduling

Pre-built Templates

Project Billing

Group Scheduling

Credit Card Processing

Calendar/Reminder System

Project Planning/Scheduling

Project Management

Task Planning

Customizable Invoices

Rules-Based Workflow

Knowledge Management

Pipeline Management

Customer Accounts

In-Person Payments

No-Code

Calendar Management

Collaboration Tools

Room Booking

Content Library

Data Import/Export

Process Modeling & Designing

Customer Support

Lead Generation

Contact Management

Version Control

Hourly Billing

Lead Management

Completion Tracking

Online Payments

Online Invoicing

Payment Processing Services Integration

Data Security

Billing Portal

Tax Calculation

Whitelisting/Blacklisting

Credit Card Management

Proposal Management

Client Portal

Request Escalation

Social Media Integration

Real-Time Notifications

Forms Management

ACH Payment Processing

Workflow Management

Email Management

Source Tracking

File Sharing

Activity Dashboard

Invoice Processing

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Invoice Creation

Authentication

Reporting/Project Tracking

Availability Management

Customizable Templates

Business Process Automation

Mobile App

Response Management

Interaction Tracking

Dashboard

Expense Tracking

To-Do List

Facility Scheduling

Starter Plan: $19 per month, or billed annually at $16 per month.
Essentials Plan: $39 per month, or billed annually at $32 per month.
Premium Plan: $79 per month, or billed annually at $66 per month.

FieldEdge Flat Rate Mobile vs HoneyBook

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