DirectLine vs eSPACE

RATING:

4.5

(31)

DirectLine has 31 reviews and a rating of 4.5 / 5 stars vs eSPACE which has 424 reviews and a rating of 4.42 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (31)
4.4 (424)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
July 30, 2018
November 24, 2021
Pros/Cons
  • Pros

  • Ease of use and customer support, the Megamation staff are always proactive they call us regularly to see if there is anything we need, whenever we have a question they are always prompt and helpful.
  • Having 24 hour support is fantastic. The support Staff is always helpful and they are quick to fix my issues.
  • Cons

  • The software (administrative portion) is not the easiest to use and the reporting is a bit clunky.
  • Unable view picture of equipment along with the equipment information. No print function for PM's unless the WO is scheduled.
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  • Pros

  • I like the ability eSpace has to help us all stay on the same page and its ease of use.
  • Love all the different ways you can customize the program, Its great that it integrates with their other programs which saves valuable time. The program is straight forward that anyone can easily use.
  • Cons

  • It can be confusing for page visitors to navigate the website. The amount of tabs and drop down menus can make it difficult for them to find what they are looking for.
  • Sorting, downloading, and curating particular calendars that don't show EVERY event doesn't seem to be an option, which can be frustrating.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

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5 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos