iMaint EAM
About iMaint EAM
iMaint EAM Pricing
Flexible pricing structure based on customers' requirements and budget.
Starting price:
$60.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for iMaint EAM
1 - 5 of 18 Reviews
James
Verified reviewer
Consumer Goods, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
New User Review ( Royal Canin )
Very Professional and Helpful Staff.
PROSThe Setup and Usability of the Software, along with the ease of doing Work Requests VIA the Internet.
CONSCan't say I don't like anything about it so far.
Vendor Response
Thanks for the kind review, James!
Replied January 2019
STEVE
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
iMaint Version 4.2
The iMaint software is great but the customer support from DPSI is the best in the business. Every question I have had about this software over the last few years has been answered timely, explained thoroughly by a "real person" who understands the product and isn't just reading from a script. Everyone from DPSI has been a pleasure to work with!
PROSiMaint Version 4.2 is so much easier to use than previous versions and has great new features! The "Touch View" is very intuitive and operates in familiar screen tiles, much like a cell phone or tablet. The attachments feature allows PDF's, TIF and JPG files to be printed on work orders or used as a thumbnail "link to external resource". Now you can have detailed work instructions printed along with the work orders for PMs automatically through the scheduling. The Thumbnails to external resources create hyperlinks for files that can contain even more detailed information such as repair videos, manuals and other files that would be too large to store within the program. The new features in 4.2 make this software the best CMMS I have used to date.
CONSNo real complaints about the software but the user manuals could be more visual and for new users an explanation of the theory behind "relational database management " and the importance of entering the correct type of data with consistent naming protocol because this affects the reporting features and the ability to gain insight into the some of the budgeting and staffing decisions a company could benefit from using the software. iMaint is more than just a program for generating work orders and doing inventory it is an effective management tool if fully utilized.
Vendor Response
Thanks for the review, Steve!
Replied January 2019
Chris
Food & Beverages, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2019
Lots of features, lots of work :(
Frustrating... a little... Took too much time to set up things for PM's and the reporting was never the way I needed it. Maintenance Calendar was non existent.
PROSiMaint has lots of options and features. Too many sometimes. The customer support is good, but it seemed I needed it more often than I should.
CONSThere are too many steps to setting up simple repeatiing PM's.. It's just more complicated than it needs to be.
Reason for choosing iMaint EAM
The same parent company owns iMaint as PMC.. Made the transition easier
Reasons for switching to iMaint EAM
I switched from PMC for the web based features of iMaint. Should have stayed with PMC.
Vendor Response
Chris, we are sorry you had issues using iMaint and appreciate your feedback. Although it is feature-rich, you can also customize the navigation tree and utilize form designer to simplify views for a basic user. There are 200+ report/graph templates that can be altered by the user, and you can create new reports as well. Our resource allocation module gives a calendar view of upcoming work and available resources. Additionally, we do offer numerous video tutorials and webinar opportunities where our users can gain more knowledge.
Replied October 2019
David
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
5 star support
[SENSITIVE CONTENT HIDDEN] was absolutely fantastic. Didn't have to look much up because she knew everything :) Very personable, funny and was a joy to work with. She's what you would hope to have in customer service. Keep doing what you're doing!
PROSI like how my coworkers who use the software like it. I'm writing the review for Customer Support
CONSNot much to not like. Being in IT I know I don't have to dedicate hardly any time to the program because it just works
Vendor Response
Thanks for the review, David. We're so glad to hear your experience with Customer Support went well!
Replied March 2020
CARLO
Pharmaceuticals, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
MINOR HICCUPS WHEN INTEGRATED INTO OUR COMPANY, OVERALL A GREAT PLATFORM FOR A CMMS
ABILITY TO IMPROVE OUR MAINTENANCE STANDARDS, BY CAPTURING KPI's ESSENTIAL TO MEETING ACTION ITEMS, AND REDUCING UNPLANNED DOWNTIMES
PROSTHE FEATURES: REPORTING CAPTURES KPI's THAT WE NEED TO KEEP OUR TEAMS INFORMED. RESOURCE ALLOCATION, UNPLANNED DOWNTIMES, LABOR DISTRIBUTION ARE JUST THE FEW FEATURES THAT I LIKE ABOUT iMAINT
CONSSEVERAL TIMES A MONTH, I RECEIVE ERRORS WHEN GENERATING REPORTS. ONCE IN A BLUE MOON, WHEN CAPTURING DATA, THE DATE RANGE IS NOT ACCURATE AND I START FROM THE BEGINNING AND THIS OFTENTIMES MITIGATES THE ISSUE