eMaint CMMS vs Housecall Pro

eMaint CMMS has 225 reviews and a rating of 4.42 / 5 vs Housecall Pro which has 2523 reviews and a rating of 4.74 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.42 / 5 (225)

4.74 / 5 (2,523)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

May 2, 2021

May 11, 2021

Pros/Cons

  • Pros

  • I like the ease of use and the outstanding customer service

  • I appreciate the new user interface and it's useful functions

  • Cons

  • The only thing that can seem confusing is the reporting with this system. If you do not know how to work it, it can take a lot of time and training to get this down.

  • There were a few glitches with customer service needs as we were switching over from a previous system. These were pointed out and have been corrected.

  • Pros

  • The product is easy to use! I like the messages that it sends the customers. The scheduling is amazing. Just an amazing product.

  • This program is very easy to use and within house all has got to be the best I have ever seen

  • Cons

  • Although it is a very user-friendly system, I did have to separate my quickbooks from the server as it didn't merge as well as was originally thought.

  • When you refer other pros if they stay on the free trial till it runs out they wont give you the referral bonus

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2020

Advisor Recommendations

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99 Recommendations

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Downloads and related articles

Pricing Guide

2020 CMMS Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos