eMaint CMMS vs MaintainX

eMaint CMMS has 225 reviews and a rating of 4.42 / 5 vs MaintainX which has 190 reviews and a rating of 4.74 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.42 / 5 (225)

4.74 / 5 (190)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

May 2, 2021

January 20, 2021

Pros/Cons

  • Pros

  • I like the ease of use and the outstanding customer service

  • I appreciate the new user interface and it's useful functions

  • Cons

  • The only thing that can seem confusing is the reporting with this system. If you do not know how to work it, it can take a lot of time and training to get this down.

  • There were a few glitches with customer service needs as we were switching over from a previous system. These were pointed out and have been corrected.

  • Pros

  • I love the ease of implementation and the flexibility of the app.

  • The ability to take pictures and upload them to the work order with a description is great..the group texting is great, the ability to create assets is awesome...

  • Cons

  • Some of the form features being behind the higher tier pricing, but the fact I can use two is great and this is really stretching for cons.

  • It would be nice print off in the reporting section just one section. but everything else is good we like it.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

99 Recommendations

57 Recommendations

Downloads and related articles

Pricing Guide

2020 CMMS Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos