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eMaint CMMS vs MEX Maintenance
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.2 / 5
Value for Money
4.2 / 5
4.4 / 5
Customer Support
4.4 / 5
4.5 / 5
Functionality
4.3 / 5
4.2 / 5
Last Review Written
March 15, 2025
April 23, 2024
Pros/Cons
Pros
- EMaint assisted our organization to gain improved structure and reliability of our maintenance data. They also have terrific support, account and training staff.
- What I like the most about eMaint is not only great web-based application but best customer and technical support.
- Customer service was great, onsite tech support was great. Now that we have the PM's entered we want to start tracking costs by asset number and rolling out new dashboards for real time information.
Cons
- This software was implemented at our plant for the use of production and maintenance personal. The lack of customization for what each technician can see is disappointing.
- The format of the WO print out is bad, especially the checklist section.
- It is disappointing that eMaint cannot be integrated with our Infor XA program.
Pros
- Integration into other business systems seamless. Support excellent not only software issue related but good training support.
- Marvelous- this is because, working with MEX make my work very easy and finish up is great.
- This makes learning the product easy, and training is accomplished with minimum fuss. The application is solid, the releases (Builds) are reliable.
Cons
- This in it self is rather cumbersome & time consuming, or else I am doing something wrong.
- Minor logic linking between filled sections is missing.
- Unable to remove unwanted tabs in 'Asset Details' (may be user fault on our end).
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
71 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
