Costumer servicer is perfect, the software is perfect, do not change a thing.

What I like the most about eMaint is not only great web-based application but best customer and technical support.

I like the ease of use and the outstanding customer service.

Any problem/question I toss out gets taken care of quickly with solid follow up.

Very good help in implementing which helped buy in by our employees.

I was passed from one department to another and staff member to staff member. No-one would return my e-mails which in itself was extremely frustrating.

My overall experience with eMaint has been very good. There is still much to learn and hopefully much to teach to the eMaint team.

Excellent asset historical data tracking, prioritization, and reporting systems Integration and standardization of remote locations.

To see what it cost to operate individual assets in the past makes it easy to plan on when we might want to replace them. The flexibility of eMaint has been a great tool for us.

I really like the ability to query any table as well as joining tables to really dig into the raw data. It is nice to be able to save custom views/queries for quick selection.

This software was implemented at our plant for the use of production and maintenance personal. The lack of customization for what each technician can see is disappointing.

The product is very easy to use and has improved our maintenance systems and efficiency, integration with our systems was faultless.

Sometimes the the system does get a bit confusing going between tasks but the team has been working out these bugs.

Simplicity,  easy to understand and great after sales support by eMaint.

The interface is nice and it's easy to navigate. I enjoy eMaint university and all the webinars.

Powerful and Easy to Use for tracking maintenance needs and more.

Very friendly and willing to help with all our needs. This applies to all the representatives we have been in contact with.

Customer Support is Outstanding. They truly work to satisfy the customer to the best of their abilities and recommend work around where needed.

Dislike the inability to create usernames. The system must create them.

I have enjoyed learning and using this software to maintain our PM schedule and inventory. The customer service has been excellent and very fast.

We have been using eMaint for 10 plus years know and the ability and depth that we can review our assets is just wonderful.

I believe that over time this software will help other departments in our company do a better job of tracking field work and assets.

My overall experience with emaint has been great. This software is very helpful with our Regulatory and Compliance PMs as well as with our asset management.

Support is excellent if you have an issue or would like help customizing the software support is only a phone call away. Their support is US based and has years of experience with low turnover.

Ease of use - both administrators and technicians have better scheduling and more efficient workload that is visible and manageable.

It has a very robust preventive maintenance module, and a strong PM program is the key to success in any facilities department.

Sprocket meets our needs very well. We are particularly happy with how it organizes our maintenance workflow by auto-dispatching service requests to the appropriate technicians.

You can talk to a programmer, if needed, on your first call. Sprocket software and technical support costs are very reasonable compared with most CMMS programs.

We lost a contract for service (HVAC) due to a lack of documented time and material. Dematic Sprocket has provided the tool for recording technician time and material costs.

Mobile app has add no upgrades for over a year. This has meant no fixes to known bugs nor addition of enhancements.

Leadership has been able to increase production and see where we need to add or remove Tech's based on workload projection. Equipment is operating better now that there is better record keeping.

We originally choose Sprocket because we liked that it was “user-friendly” and versatile, the companies customer support have convinced us we made the right choice.

We are pleased with the way Sprocket emails detailed billing statements to our customers each months and downloads financial information into our accounting software. We absolutely love Sprocket.

Sometimes the communicating isn't very clear and things get lost in translation sometimes glitching.

The technical support staff for Sprocket is quick to respond and eager to resolve our concerns as they arise. We are very pleased with the situation.

Preventive maintenance schedules are created quickly and scheduling PM's are an easy step by step process including equipment numbers, location and data tracking along with costs.

The ability to look at the cumulative data in a matter of seconds is outstanding. Our experience with Sprocket has been good.

It seems that whenever a problem or glitch arises, the Sprocket team addresses it immediately.

The import tool is great for mass loading of various database tables like equipment, locations, and requests.

US Dollar

Cloud-based eMaint CMMS software by Fluke enables maintenance professionals to monitor, capture, store, and share historical asset performance data and use it to maintain and prolong equipment life. Small or growing organizations and multi-site maintenance operations can configure the system to fit their needs. Schedule a free demo online today. 

Benefits
Extend the life of their assets
Meet compliance and regulatory standards
Increase visibility and transparency
Improve work completion rates
Eliminate manual processes
Reduce equipment downtime
Improve customer satisfaction
Reduce maintenance costs
Increase worker productivity
Create a paperless environment
Make data-driven decisions


eMaint functionality includes work order management, workflow optimization, inventory and spare parts tracking, and automated preventive and predictive maintenance scheduling. Additionally, should equipment conditions change, a maintenance team member automatically receives a notification and can access the asset’s performance data remotely using a laptop, mobile phone, PC, or another smart device. Based on the information, maintenance managers can make informed repair or replace decisions promptly.


Customers receive continuous support from eMaint CMMS experts before, during, and after implementation. eMaint provides extensive online and in-person learning opportunities to ensure maintenance teams benefit from valuable CMMS updates. Food & beverage, wastewater treatment plants, facilities management operations, healthcare, and universities count on eMaint to keep equipment up and running.


Developed by Fluke Reliability (part of the Fluke Corporation), the eMaint CMMS integrates seamlessly with other Fluke tools, software, and services to elevate asset reliability programs.




LongDescription

Quality Management

Purchase Order Management

Work Order Creation

Barcoding/RFID

Barcode/Ticket Scanning

Safety Management

Tire Management

Document Storage

Access Controls/Permissions

Activity Tracking

Equipment Management

Digital Signature

Real-Time Monitoring

Contract/License Management

Task Scheduling

Repair Tracking

Material Requirements Planning

Order Management

Reservations Management

Project Management

Key & Lock Management

Customer Database

Resource Management

Job Management

Calendar Management

Assignment Management

Barcode Recognition

Shipping Management

Scheduling

Multi-Location

Facility Management

Audit Trail

Fuel Tracking

Technician Management

Bills of Material

Mobile Access

Cost Tracking

Fixed Asset Management

Inventory Tracking

Depreciation Management

Compliance Management

Real Time Data

Historical Reporting

Vendor Management

Maintenance Management

Production Scheduling

Preventive Maintenance

Service History

Workflow Management

For Schools

Residential Properties

Asset Tracking

Inspection Management

Parts Management

Alerts/Notifications

Equipment Maintenance

Work History

Reminders

Work Order Management

Vehicle Information

Billing & Invoicing

Real Time Reporting

For Mechanical Equipment

Asset Lifecycle Management

Facility Scheduling

Inventory Control

Reporting/Analytics

Commercial Properties

Room Scheduling

Monitoring

Equipment Tracking

Supplier Management

Incident Management

Job Tracking

Warranty Tracking

Quotes/Estimates

Predictive Maintenance

Purchasing & Receiving

Third-Party Integrations

Location Tracking

Maintenance Scheduling

Task Management

Document Management

Inventory Management

Calibration Management

Asset Planning

Materials Management

Service Request Management

Facility Asset Management

For Airlines

Calibration Scheduling

Instrument Management

K-12

Mac OS

Linux

Web browser (OS agnostic)

Rather than a “one-size fits all” approach, eMaint offers a range of subscription plans designed to fit your budget, goals, and desired approach. eMaint's Team edition is available at $69/user/month (3 user package), the Professional edition is available at $85/user/month (3 or more users), and the Enterprise edition is available at $120/user/month (5 or more users).

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

eMaint CMMS

In Person

Live Online

Webinars

Documentation

Videos

Dematic Sprocket is a cloud-based enterprise asset management (EAM) solution that caters to businesses of all sizes across various industry verticals. Users can range from a single facility site to a multi-facility deployment spread across a large geographic area.


Industries served include manufacturing, distribution, property management, energy/solar, healthcare, aviation, government/defense, financial and retail. Dematic Sprocket EAM is comprised of various modules including work management, preventive and predictive maintenance, inventory control, inspections, capital asset management, fleet management, reporting and analytics and Sprocket Mobile.


Other key features include an application programming interface (API) for integrations with existing SCADA, ERP and .NET solutions and a customer facing portal for work requests.


Dematic Sprocket offers support via email, phone, online product tutorials and through an online knowledge base.









eMaint CMMS vs Dematic Sprocket

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