HCSS Equipment360 Software

Pros

I am newly responsible for updating our equipment meter readings and I really like how easy it is to import those readings from Heavy Job into E360. I am comfortable with the process and so far have had no issues. I add odometer readings from our fuel invoices into E360 as well and have found that to be very simple, no complications either. I also update vehicle information and have had no difficulties adding new vehicles, drivers, license/registration info, etc.

Cons

So far I have no experienced any cons with this software. The only thing that is annoying is that only 3 users can be logged in at once, and one time I was kicked out when I was in the middle of updating.

We are implementing E360 right now at Shirley Contracting and completely excited to get this program under our feet.

Pros

The ease of use for the people in the company that isn't as familiar to technology as others.

Cons

The cost of all the licensing

Advice to Others

I definitely recommend this product to all construction corporations that have field mechanics.

Likes Best

easy set up, great customer service, intuitive product

Likes Least

Mobile version is iPad only - no Android version. .

Recommendations

dont be afraid to change your methods slightly to get the most out of the system

Likes Best

HCSS has great customer support with all of the products they offer. I really appreciate that they take the customers suggestions seriously and integrate them into there software.

Likes Least

The biggest downfall to the software is the amount of information given and stored can be confusing for a new user.

Recommendations

Make sure that you use the software for a few weeks if not months to get a better understanding of all the softwares functions

Likes Best

The vendor does its best to answer our questions in a timely manner. However the answers we receive arent usually the ones we are looking.

Likes Least

i feel like e360 is really an after thought product. there are a lot of things we would like this program to do that it doesnt. one thing i would really like to see is an inventory control system for parts.

Recommendations

take your time and choose wisely. This is a lot of money you're going to spend so make sure it is everything you want it to be and dont be sold on promises.

Likes Best

mantenance tracking for all repairs, mechanic time cards, better history for repairs

Likes Least

Having problems getting Timberline to accept the time cards from mechanics.

Recommendations

Highly recommended for mantenance tracking, mechanics time cards and moving forward linking to GPS and fueler plus

Likes Best

The support is great and i like how we can look at the history of the piece of equipment. ie Repair History

Likes Least

To many products that do not talk well with one another

Recommendations

Technology does not subsitute the face to face communication.

Likes Best

Quickly adapts to changing market requirements and advances in technology. Equipment 360 makes preventative maintanence tracking quick and easy.

Likes Least

The latest software update requires re-opening closed work orders to add cost ledger detail.

Recommendations

Hands own learning and review of this product is necessary to understand its' full potential.

Likes Best

it keeps track of all the maintance you did on equipment and will let you know when it is due for service, when your seat belt expires and etc.

Likes Least

we don't use it to the fullest due to the lack of mechanics that we have. and our mechanic does other work also beside mechanic during the summer months, so we only use it during the winter and our annual service

Recommendations

it is a awsome product, you do however get out of it, what you put in