--- title: "LLumin Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of LLumin. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if LLumin is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/erportal-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Maintenance Management Software](https://www.softwareadvice.com/category/4390-maintenance-management/) / [LLumin](https://www.softwareadvice.com/cmms/erportal-profile/) / LLumin Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/erportal-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/erportal-profile/alternatives/) # LLumin User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 44 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.7/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 26 reviews (59%) - 4 stars: 15 reviews (34%) - 3 stars: 3 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We are able to integrate the creation of Users and processing both Purchase Orders and Receiving with our primary application.. - It enables us to catalog and visualize them in a way that aligns with our operations making it most relevant to our field teams that rely on the information. - The application is easy to use and is well integrated with the mobile application. As my company continues to refine their skills within the system, it will run flawlessly without too much manual labor being required. ### Most mentioned cons - However, infrequent users find it difficult to navigate through the system to find parts or write work orders. ## LLumin customer reviews Showing reviews 1-25 of 44 (page 1). ### User Friendly For All! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of the system and how just about anyone can use it. #### Cons Some features in the projects side could be fixed. --- ### LLumin for the Win! - Overall rating: 5/5 - Reviewer: April J. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered LLumin has enabled us to better manage over $350MM in assets. Our ability to quickly obtain a list of equipment, sorted by location and workcell has been invaluable when providing analytics back to our field teams and to enable fact based decision making. We have auto-generated work orders that help us keep up with our warranty dependent Preventative Maintenance schedules and have achieved more accountability with respect to timing of requests and completion of work. The implementation of these new processes, reliant on LLumin as the enablement tool, has been an important shift for our organization and our ability to continuously improve. LLumin has been great to work with and we look forward to a long partnership. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We chose this software for its ability to manage fleet/rolling stock and stationary plant assets. It enables us to catalog and visualize them in a way that aligns with our operations making it most relevant to our field teams that rely on the information. Additionally, it includes a workflow engine and dashboards that have helped us improve notification and communication of work in queue, in progress and completed. #### Cons This is difficult to answer. Every software will have one or more gaps given that they are not specifically designed for us and our processes. Having said that, we have found that to be minimal and in some cases our internal processes were found to be overly complicated. If we solve for that, we would have far fewer issues. It is important to note that we have only laid the foundation. We have a roadmap of additional features to implement after we stabilize phase 1. We have 60 plus sites that will be using the software. #### Reasons for choosing LLumin LLumin was the only product that would enable us to manage rolling stock and plant equipment. We are able to use data from our telematics devices and our SCADA system to trigger work with this system. Furthermore, the system is easy to navigate, has mobile capability, has flexible security model and nice reporting tools. Finally, they have integrated with other companies using our same ERP system although our overall approach is to pull data from our data warehouse. --- ### Good product. - Overall rating: 3/5 - Reviewer: Richard B. - Industry: Utilities - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It is a good system. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It gives structure to the chaotic world of plant maintenance. #### Cons It requires an army of IT professionals, operators and maintenance personnel to input all the information for each piece of equipment into the system. We have had our system for many years now and have only basic information in the system. #### Reasons for switching to LLumin Administrator was retiring. --- ### Ease of Use - Overall rating: 5/5 - Reviewer: Steve V. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Llumin handles all of our maintenance needs maintaining our production lines and tracking all parts required to keep the lines up and running. The entire staff is great to work with and support is one of the best I work with compared to other software companies I deal with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros System is easy to use, very intuitive and navigation is great. In the browser I can have several tabs open, items on one tab and purchase orders on another, the new reporting is greatly improved over previous versions. Just an overall great system to work with. #### Cons Nothing really stands out as a con. Llumin functions as expected and if any issues arise support handles them quickly. #### Reasons for switching to LLumin Our legacy system was difficult to work with and navigating in the old system was not that good. Llumin resolved all that for us. Another big benefit was that Llumin interfaced with our PLCs on the production lines. That gave us the ability to schedule maintenance based on usage in lieu of time based only. --- ### Reporting Asset status - Overall rating: 4/5 - Reviewer: Ron P. - Verified reviewer: Yes - Industry: Machinery - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using LLumin everyday for the past 5 years and I overall like the system #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Asset tracking is the most critical tool we use in LLumin. Having all assets allocated in one place is beneficial to the organization #### Cons I would like to reporting feature to be more user friendly #### Reasons for choosing LLumin Newer software --- ### Experience with LLumin since 2008 - Overall rating: 4/5 - Reviewer: Michael K. - Verified reviewer: Yes - Industry: Utilities - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Has worked out quite well and was easily integrated with existing software and creating a new preventative maintenance program. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Was easy to understand and use an excellent fit with our operation excellent start up support. LLumin staff has worked well remotely to support #### Cons The distance with the home office to our site. --- ### Using Llumin as a Maintenance Tool - Overall rating: 5/5 - Reviewer: Eric G. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We use Llumin to manage almost all aspects of our maintenance program. We track work projects, parts usage, inventory verification, vendors, purchase orders, assets to help ensure the plant maintenance program functions efficiently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the ease of use when tracking parts on repairs. I also use the Item Reorder List a lot. Once the minimum inventory requirements and minimum reorder triggers are set, it is a very helpful tool in making sure parts are available when needed. #### Cons If you use Llumin often and extensively it becomes very easy to use. However, infrequent users find it difficult to navigate through the system to find parts or write work orders. --- ### Dan M.'s review - Overall rating: 5/5 - Reviewer: Dan M. - Product usage: Used unspecified for unspecified - Reviewed: March 2012 - Review source details: This review was submitted organically. No incentive was offered Our organization is a 5 year old, 100 million-gallon/year fuel Ethanol Production plant in the Midwest. We operate our plant safely and at full capacity. We are always looking for ways to improve and increase our capabilities for production. Part of this process is to have the tools necessary to keep the plant operating at peak efficiency as much as possible. The CMMS software we were using prior to eRPortal was insufficient because there was no flexibility to allow customer requested changes to better track and document maintenance actions, change assets as equipment is removed or installed, and manage data required for company KPI's. The data was hard to get out of the system once it was put in and difficult to navigate overall. Since our company was looking for a better way to manage these maintenance actions and decrease downtime, we decided to search for a new CMMS system that could fit our needs. We looked at several different programs and decided to purchase eRPortal version 4.21 in April of 2011. Due to the flexibility of the program to change and adapt based on the users needs, the value of the program itself, and annual maintenance costs. The implementation went very well. Pertinent data was recovered from the old system and loaded into our eRPortal server and we received onsite training to learn how to use and manipulate the program. We ran both old and new systems for about one month before we abandoned the old and moved forward with the new. We have been happy ever since. I have to say that as expected with any new program or piece of equipment, we did run into a few problems that had to be resolved, but the eRPortal support was outstanding. We have already requested many modifications to our program to fit our needs, and they are always there to listen. They meet every need in a timely manner with the utmost professionalism and expertise. In the 11 months we have had eRPortal, we have increased the effectiveness of our maintenance program by 100%, reduced downtime on equipment by 60 %, and are able to more effectively track our KPI with greater ease than ever before. We have also tied in eRPortal to our DCS system historian and are now capable of having work orders automatically generate when there is a system parameter that is outside of predetermined normal operating limits. No more need to rely on the operators to pass on to maintenance the next morning that something wasn’t working right... it is already in the work order que. We have also trained our operations personnel to use the program allowing greater and effective communications of issues and timely reporting. We are currently looking to have eRPortal interface with other programs, such as our Regulatory Compliance program to meet the needs of our OSHA directed Process Safety Management system, and also to interface with our Predictive Maintenance vendors program to automatically upload PdM data into the asset's history files. This program was the right choice for us! Not too big, not too small, very adaptable, flexible, and easy to use. We are currently working to install this program into our two other plants and hope to have it implemented by the summer of 2012. It is an awesome program! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 --- ### Loparex Hammond - Overall rating: 4/5 - Reviewer: Greg W. - Verified reviewer: Yes - Industry: Paper & Forest Products - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good, they are always open to listen to suggestions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very easy to use and get around. This has helped our maintenance group become more organized. Schedules stay in tact. #### Cons Initially we had to go through quite a bit of growing pains as it was eRPortal at the time and were still trying to figure things out.It would be nice if the project management was part of the CMMS package. #### Reasons for choosing LLumin yes --- ### Llumin Services Rock! - Overall rating: 5/5 - Reviewer: Michelle L. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Your customer service, especially [sensitive content hidden] is top notch! Always going above & beyond to make things work for us & always finding ways to explain or train us up on Llumin! [sensitive content hidden] NEVER fails me!!! He is excellent at his job! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use... Customer service is by far the best! #### Cons I do not think there is a con for me. Of course moving to Llumin was challenging but once I started using it daily, it became easy to function. --- ### Mataur Valley Milk Llumin Experience - Overall rating: 4/5 - Reviewer: Armando C. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The Llumin software is great for Mataura Valley Milk because of the confidence of addressing asset with critical control in terms of scheduling of service and calibration, recording asset history and also presenting the great functionality of the system to an external auditor. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the advancement of functionality of the system which I did not see in other CMMS that used to. Condition base triggers - Asset condition, Automatic creation of WO if conditions triggered. Escalation process PSM functionality-tells you that importance of an individual asset Automatic notification to the team Intergration to other system Excellent support from Llumin experts. Llumin accessibility through HMI is a brilliant IDEA Online monitoring of Running hours, temp, flow etc... #### Cons One thing that I would like to Llumin to Develop is the reporting side of the system. The reporting features of llumin is great but they have set an easy way for the end user to gerate the report easily by just only selecting them. #### Reasons for choosing LLumin The main driver that's why we purchase this software was the Llumin software accessibility through HMI. --- ### LLumin Review - Overall rating: 4/5 - Reviewer: Ron G. - Verified reviewer: Yes - Industry: Utilities - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Llumin has helped bring me up to speed as a new employee. The the ability to look at the history for equipment has saved a lot of time in troubleshooting. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The interface is very intuitive and there are many features available for tracking and managing assets. #### Cons I would like a better way to view historical items like closed work orders. --- ### A nice change - Overall rating: 5/5 - Reviewer: Michael O. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Easy to navigate and customer service has been perfect. Anything I have questions on are answered fully and quickly #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The preventive maintenance section works well and has several options to customize to your needs. The ability to make and save custom filters makes searching fast and easy. #### Cons I like having an app that is live with the system. --- ### Excelente herramienta para edición de documentos de texto - Overall rating: 5/5 - Reviewer: Carlos T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excelente software para edición de documentos de texto como PDF, word, correos, etc. Siendo modificados en la nube lo cual da mucha facilidad a la hora de tener acceso a los documentos editados #### Cons Especificar o resaltar más sus otras funciones ya que muchos piensan que es solo para edición de documentos --- ### Llumin - Overall rating: 5/5 - Reviewer: Corey H. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Their training and customer support is great. Very responsive to requests and issues #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros functionality and customer support is excellent #### Cons a few bugs that can make work flow difficult, but resolved quickly. offline user feature is expensive #### Reasons for switching to LLumin easier user interface --- ### Great product - Overall rating: 5/5 - Reviewer: Danielle M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros System is easy to use, very intuitive and navigation is great. In the browser I can have several tabs open, items on one tab #### Cons Nothing stands out as a con. Llumin functions as expected, and support handles any issues promptly . --- ### Illuminate your work - Overall rating: 5/5 - Reviewer: Edu L. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I like it because lighting design studios work with custom projects and if you just need basic inventory management, tools like TradeGecko or Zoho Inventory are more affordable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Technical product catalog management (lumens, wattage, compatibility). Integration with industry manufacturers and distributors. Track specific lighting components (LEDs, drivers, luminaires) with technical codes. Low-stock alerts and reorder suggestions based on historical demand. Automatic energy savings calculation for commercial customers. Generation of technical proposals with integrated 3D renderings. #### Cons The interface is very geared toward technical users (engineers, lighting designers). It can be overwhelming for administrative teams without industry knowledge. --- ### Love the product, but... - Overall rating: 5/5 - Reviewer: Nancy C. - Verified reviewer: Yes - Industry: Machinery - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LLumin has been great to work with. We have been a business partner with them for many years. They just keep getting better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Asset tracking is great. So easy to scan pictures to the asset. Inventory Management is awesome, along with the warehouse/crib area. It is great to be able to see across the whole playing field or be able to drill down to specific areas. Great system. #### Cons Wish the reporting system was a bit more user friendly. #### Reasons for choosing LLumin Ease of working with them and cost. #### Reasons for switching to LLumin Did not work well for us. --- ### LLumin=Manufacturing Success - Overall rating: 4/5 - Reviewer: Brandon A. - Verified reviewer: Yes - Industry: Textiles - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been working with LLumin for 10+ years now and would not choose another CMMS for our facility. The support you get from the staff is first rate. The development of the platform over the years is nothing short of impressive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The versatility and rigidness of this platform is substantial. LLumin can be customized to fit your facility or business needs. #### Cons There is so much opportunity for advancing your maintenance program that it is difficult to decide what is priority. You want to do it all. #### Reasons for choosing LLumin Many of the others could not offer the versatility that LLumin offers. They were more interested in being an out of the box software. The ones that offer a competitive platform were more expensive or equally priced. The professional relationship over the years gave us no reason to make another choice. --- ### Llumin Elite - Overall rating: 4/5 - Reviewer: Joni B. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. When we purchased it was still ERportal and it was a learning curve but after 3+ years we have a good handle on it but there are some options that need changed but [SENSITIVE CONTENT] is easy to work with on changes. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that it is on the cloud, makes it easier to access from anywhere. Once you run LLumin and get a feel for it you can navigate through pretty easily. Lots of history stored so that you can look back at previous work done. #### Cons I feel like there is a lot of clicking, click here and click there. And some of the windows could be bigger. #### Reasons for choosing LLumin That was an accounting call due to the accounting software that they were using, LLumin was a better option to work with Great Plains --- ### Systems Analyst - Overall rating: 5/5 - Reviewer: Mark M. - Verified reviewer: Yes - Industry: Wholesale - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Working with APIs and interfacing the Llumin Application with our primary application for POs, Receiving and Accounting #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are able to integrate the creation of Users and processing both Purchase Orders and Receiving with our primary application.. #### Cons Updates to APIs without prior notification, causing major issues with day-to-day processes. #### Reasons for choosing LLumin We were already using Llumin and were able to maintain the User interaction without a lot of training --- ### Well organized CMMS sytem - Overall rating: 5/5 - Reviewer: Deanne H. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a new user to Llumin, I needed some assistance, called the Llumin support line and was lucky enough to have [sensitive content hidden] answer my call. He has been my go-to person ever since. Most communication is by email, but there have also been calls and he has even done Team meetings for real-time training. If [sensitive content hidden] was unavailable, I could also get assistance from another support member. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use work orders, purchase orders, and PM's on a daily basis. Llumin has allowed me to track, assets and expenses easily. #### Cons I would like to have an easier way to locate work orders that have been closed. Receipts in Purchase Orders - would be great to have individual lines indicating what has been received, when and the qty without have to open/print the receipts page. --- ### Awesome CMMS and Great Support - Overall rating: 5/5 - Reviewer: Jeff K. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the mobile functionality being able to access our CMMS from anywhere with internet connection. The software is very user friendly and capable. The system operates smooth and runs fast. #### Cons We haven't fully utilized the mobile side of the software yet. #### Reasons for choosing LLumin The ability to alter for our business needs. Llumin has a great way of submitting, supporting and following up on issue tickets. --- ### Llumin up quickly, user freindly and a world class support team A+ ! - Overall rating: 5/5 - Reviewer: Rhichard B. - Verified reviewer: Yes - Industry: Building Materials - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered The maintenance staff swear by it, report generation is spot on and the customer support is top notch. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Dashboards, the ability to adjust the software to fit our needs, easy reporting. #### Cons Can't think of a "con". If we come across something we dodn't understand or would like to change the Llumin team is right there and works with us through everything. #### Reasons for choosing LLumin eMaint had its good and bad points, but customer service just wasn't what I expected. The Llumin team always comes through and they treat you like your their highest priority. --- ### Great Software - Overall rating: 5/5 - Reviewer: Alisha B. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of the program and the technical support. #### Cons The projects can use some improvement. It's a little slow when searching. ## More reviews [Next reviews](https://www.softwareadvice.com/cmms/erportal-profile/reviews/?page=2) --- LLumin Reviews, Pros and Cons - 2026 Software Advice