eSPACE

RATING:

4.4

(424)

About eSPACE

eSPACE is a comprehensive, cloud-based facilities and maintenance management suite, tailored specifically for churches, houses of worship, and private schools. As a SaaS-based solution, eSPACE stands out with its extensive suite of offerings, including event/facility scheduling and registration, billing and invoicing for space rentals, major system integrations for operational efficiency, work order management, and life cycle management. With over 1,200 customers and the option for unlimited users, eSPACE is one of the most affordable and inclusive products in the market, making it accessible for organizations of all sizes. The platform's work order management system is robust and intuitive, offering features such as email notifications, reminders, alerts, data migrati...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

eSPACE Pricing

Event Scheduler: • Deluxe - $50 per month (Unlimited User) • Premium - $100 per month (Unlimited User) • Unlimited - $150 per month (Unlimited User) Work Order Management: • Deluxe - $50 per month (Unlimited User) • Premium - $100 per month (Unlimited User) • Unlimited - $150 per month (Unlimited User) FACILITeSPACE: - Major building system integration Call for pricing

Starting price: 

$60.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Dashboard

eSPACE Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for eSPACE

1 - 5 of 424 Reviews

David

Religious Institutions, 11 - 50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Revolutionize your workflow!!

User Profile

Robert

Verified reviewer

Religious Institutions, 51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

Many features but too many steps for Work Order entry.

Everything entered is in one place.

PROS

It has a myriad of functionality. It is organized and intuitive and will do a great job tracking work orders. It also allows for uploading documents which is useful to attach warranties and pictures.

CONS

The access structure levels makes it hard to know what you are actually getting for your money. Also there is nothing simple about the work order entry. Too many fields to fill out to get a basic order entered. Only useful for current entry. Sometimes it would be nice to add a workorder from last week for tracking purposes but it only accepts current date.

Vendor Response

Bob: thanks for the great feedback. Would you mind sharing what would make the Work Order entry process more streamlined for you all? Thanks Tim Cool

Replied March 2018

User Profile

Erik

Verified reviewer

Religious Institutions, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

eSPACE makes all our facility work possible!

Modernized our work order system. Standardized the information our set up teams receive about each event.

PROS

This is the most comprehensive and easiest to use facility management software I have ever used. We have been able to improve our event set up progress both in accuracy (not missing a resources) and on time completion (having the set up ready). Our housekeeping team has been able to utilize the Maintenance PM feature to modernize how we know what to clean when. Before this feature daily lists had to be created to each housekeeper which often changed week to week. Now each housekeeper can access their daily work order which is recurring week to week. The customer support is also great! Any issue I have has been resolved quickly or implemented as a future development making the software better for everyone.

CONS

Sometimes changes occur or new features are added that you hear very little about. Also if Items from the post idea wall get enough votes to be implemented send a notification and reward the users who have ideas implemented.

Vendor Response

Erik....thanks for the feedback. Would love to know what added information we could provide you in addition to the WHAT'S NEW notifications. We want to make sure you are getting what is needed. Thanks Tim Cool

Replied March 2018

Andrew

Religious Institutions, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

1

Reviewed December 2019

eSpace Review

PROS

I like the tracking portion of the software and the audit trail

CONS

I wish eSpace has more features to the software like chat support and a knowledge/wiki and a asset tracker.

Reason for choosing eSPACE

We felt like Hippo CMMS did not fit our needs.

Reasons for switching to eSPACE

The biggest issues was the cost

User Profile

Allison

Verified reviewer

Non-Profit Organization Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2019

eSPACE for the workplace is a life saver

PROS

This uniform way of reserving rooms, set-ups, and supplies has made our massive business extremely happy. While each step clearly states what is needed, the best part is the attention to detail for each personalized​ request.

CONS

I have never understood the struggle with working with eSPACE until I had to help an employee over 50+. She did not grow up in the "everyone has a computer" stage of life and has struggled​ with the multitude of steps to make reservations. Now, we could have trained her better, but the more complicated your reservations are the more steps to complete it.

Vendor Response

Allison....great feedback. Thank you for sharing. We would welcome additional feedback on how we might streamline the process. As a side note, has that employee been shown the QUICK EVENT CREATE? Here is an article that might be useful. - https://intercom.help/espace/event-management/creating-events/quick-event-create Let us kn ow if we can help further. Tim Cool

Replied February 2019