eSPACE vs ServiceTrade

eSPACE has 424 reviews and a rating of 4.42 / 5 stars vs ServiceTrade which has 273 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.42 / 5 (424)
4.61 / 5 (273)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 24, 2021
September 16, 2022
Pros/Cons
  • Pros

  • I like the ability eSpace has to help us all stay on the same page and its ease of use.
  • Love all the different ways you can customize the program, Its great that it integrates with their other programs which saves valuable time. The program is straight forward that anyone can easily use.
  • Cons

  • It can be confusing for page visitors to navigate the website. The amount of tabs and drop down menus can make it difficult for them to find what they are looking for.
  • Sorting, downloading, and curating particular calendars that don't show EVERY event doesn't seem to be an option, which can be frustrating.
  • Pros

  • User friendly - a tutorial and a few times using it and usage becomes smooth. We also love the support team.
  • I like that it is easy to use, and I am able to find what I am looking for very quickly.
  • Cons

  • Sometimes the system has some lag time and trouble uploading some of the paperwork.
  • Not much to say here but that it is not designed specifically for fire protection companies so we had to customize to our processes.
Pricing Range
Product Demo
Product Screenshot
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2022

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular eSPACE Comparisons