--- title: "EZO Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of EZO. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if EZO is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Inventory Management Software](https://www.softwareadvice.com/inventory-management/) / [EZO](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/) / EZO Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/alternatives/) # EZO User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 1,546 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 1,011 reviews (65%) - 4 stars: 458 reviews (30%) - 3 stars: 64 reviews (4%) - 2 stars: 9 reviews (1%) - 1 star: 4 reviews (0%) ### Most mentioned pros - The storage system is also efficient for day-to-day operations, and customer support has been helpful when needed. While there is a small learning curve for some of the more advanced features, the platform generally offers good value for money and improves overall workflow efficiency - It provides a reliable and organized system for managing assets and documents, making it easier to track information in one place. - Overall, EZO provides a reliable solution for asset tracking and document management, helping improve organization and productivity across the team. ### Most mentioned cons - It has no option to edit checked items. if an user accepted something mistakenly or did any mistake about comment, I cannot change anything - Sadly, it doesn't allow me to compare custom fields to trigger reports. - Sometimes the app can be a bit slow to load and I wish there were more customization options for reports. ## EZO customer reviews Showing reviews 1-25 of 1,546 (page 1). ### Its quite easy to use - Overall rating: 5/5 - Reviewer: Dorothea A. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered it took a while to figure out but once I did, it became easy #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Easy for assets and inventory management #### Cons You can't change the initial price so if you make a mistake you would have to delete the item and re-add it --- ### Great system, all in one! - Overall rating: 5/5 - Reviewer: Mones S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Very good, from purchasing and setting up it was very easy. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like how easy it is but also, I love how detail and the amount of options it has. #### Cons A lot of scenarios that we need to use EZoffice for they are still testing or implementing them. #### Reasons for choosing EZO EZOffice was more detailed and focus on a lot of things we need in our cays. #### Reasons for switching to EZO Not enough features available on Inflow. It was simple but too simple. --- ### EASE OF USE - Overall rating: 5/5 - Reviewer: Nick T. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Easy, fast, good looking interface. For our uses, it allows fluid communication between myself and other admins in other cities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very intuitive. For inventory management I have seen nothing easier to work with. The barcode scanning is very convenient for our sales team to check out a piece from our inventory. #### Cons I would like to start on the dashboard. I feel like it takes a few too many clicks to get to my groups for entering a new asset into the system. This is a minor issue. --- ### Efficient Asset and Document Management with a Smooth Learning Curve - Overall rating: 4/5 - Reviewer: Abhigyan A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with EZO has been positive. It provides a reliable and organized system for managing assets and documents, making it easier to track information in one place. The platform is fairly easy to use once you become familiar with its structure, and the setup process is straightforward. I found the document management and file upload features particularly useful, as they help keep records well-organized and easily accessible. The storage system is also efficient for day-to-day operations, and customer support has been helpful when needed. While there is a small learning curve for some of the more advanced features, the platform generally offers good value for money and improves overall workflow efficiency #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I liked most about EZO was how easy it is to manage assets and documents from a single platform. The setup process was straightforward, allowing our team to get started quickly without extensive training. The interface is intuitive and easy to navigate, making daily tasks efficient even for new users. EZO offers good value for money considering the range of features available. The document management capabilities are especially useful, with convenient file upload options and organized storage that make it easy to keep records accessible and up to date. Customer support has also been responsive and helpful whenever assistance was needed. Overall, EZO provides a reliable solution for asset tracking and document management, helping improve organization and productivity across the team. #### Cons While EZO is generally easy to use, some advanced features can take time to learn and may require additional training for new users. The reporting and customization options, although powerful, can feel overwhelming at first. Additionally, certain workflows could be streamlined further to reduce the number of clicks needed for routine tasks. However, these are relatively minor concerns and do not significantly impact the overall effectiveness of the platform. --- ### Not rocket science - Overall rating: 4/5 - Reviewer: abdiel p. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It feels like a smart mid-tier tool. Its simpler, affordable and easy to adapt to, but it has its limitations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros If your business relies heavily on tools, equipment and maintenance, then EZO is a great option. My firm enjoys the cloud-based use accesible from multiple locations. #### Cons The downside of working in multiple locations, is that if you have spotty connection the product productivity fades along with it, but the mobile app helps with that. --- ### Not user friendly - Overall rating: 3/5 - Reviewer: Hala D. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered It is more of a hindrance than helpful to access and order material. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros If you have the AkzoNobel code or the Asset # you can easily find the raw material or finished good product. #### Cons If the Asset number or AkzoNobel code is not accessible, it is more difficult to find the product on EZOffice, also when I'm looking for an active product that we have at our facility, everything is showing up including retired items. #### Vendor response Thank you for your feedback. We appreciate your comments regarding search functionality and item visibility. Ensuring that users can quickly locate the right assets is a priority, and insights like yours help us refine search and filtering capabilities. Replied June 2026 --- ### EZOfficeInventory the EZ Way - Overall rating: 4/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After 2 years of using EZOfficeInventory, I noticed there are some features implemented, but at the slow rate. Despite the lack of innovation and improvement, EZOfficeInventory still holds very well with current and old features that still exist years ago. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Very easy to use; customizable; beginner-friendly features allow users to work with EZO #### Cons Lack of advanced functions and features, which would help users a lot with desired purposes, such as bulk-editing assets --- ### A remarkable experience with EZO software. - Overall rating: 5/5 - Reviewer: Gringeri J. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally my experience with Enzo has been great. The software has ensured Seamless execution of processes. Customer services of the product are also great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Comprehensiveness of the product and availability of a straightforward interface. Simplicity of the software especially in implementation makes it Ezo the best choice for low income organisations and businesses. #### Cons I have not seen any disadvantage during implementation of the product. It is a great tool. --- ### Coordinate - Overall rating: 5/5 - Reviewer: Han N. - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered My overall. is the website is straightforward to use. I would recommend it to many of my clients with an inventory account who would like to keep track of their products. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the website is very straightforward. very easy to used. once all the information is added. you can just search and find the product location or item straightforward #### Cons search drop. sometimes little hard to select but maybe just my computer is slow I really have no CONS --- ### Review of EZOfficeInventory - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered The assets were in disarray as AIN wasn't the default option when I first started working for the company. The inventory needed to be exported, sorted by group, assigned AIN numbers, and then reimported. We chose EzOffice due to its feature-rich functionality, affordable price, and user-friendly UI. Since the software was so much better than the asset management tool we had been using, I was immediately drawn to it and had no trouble persuading the rest of the team to give it a try. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Simple to use and comprehend Inventory control is quite precise. And asset management is simple to implement. The user interface is straightforward and simple to use. And traceability is excellent. #### Cons From the user's profile to make checking out assets faster, I wish there were more ways to search the independent history of asset use or make a list of my favorite assets. And the absence of possibilities for customizing the layout. In order to improve efficiency in the future, I hope the layout may be easily changed. --- ### Easy Peasy from an end user's perspective - Overall rating: 5/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered I am an end user of it (not an asset manager/admin). I have to spend barely any time using it, which is a good thing. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros - I like that it emails me when someone changes something on my account. This item was checked out for you. This item was marked as returned. That sort of thing. - I've had no training on how to use it and have had no trouble doing what I've needed to do. It's intuitive. #### Cons I have not had any complaints about it in the 2+ years we've been using it. #### Reasons for switching to EZO I assume because this is a much better way to track and manage assets for 2000+ people than a handful of spreadsheets. #### Vendor response Thank you for your positive feedback. We are delighted that EZO is turning out to be a good software for your organization. Replied September 2022 --- ### Great Asset Tracking Tool! - Overall rating: 4/5 - Reviewer: Lucas P. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered EZ Office has definitely improved our ability to track where all our Assets are and keep track of all their history. We were using an Excel spreadsheet, EZ is much better! The customer support is excellent! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use is great and the learning curve is low. The ability to search and sort for specific assets, the state it is in, where it is, calibration status and ..., is a powerful tool. The ease of editing Services and scheduling services. The App is pretty good too. #### Cons We are working on a one stop shop for a Packing List, but have struggled to make one Packing List that also includes the miscellaneous items shipping and returning. When an item is updated for its return date, I get 20 e-mails of all the items instead of just one e-mail that includes all the items on 1 Packing List. #### Reasons for choosing EZO Cost and recommendation from x-employee now working at iRobot. #### Reasons for switching to EZO Ease of use and to consolidate spreadsheets. #### Vendor response Hi Lucas, We hope to find you in good health. We're delighted to hear that your organization switched from manual spreadsheet software to EZOfficeInventory. We're glad that we helped to improve your ability to track assets and maintain an active history. Thank you for the compliments to our customer support team, who try to respond to every query as promptly as they can. If you encounter any concerns in the future, feel free to drop us a message at support@ezofficeinventory.com and we would love to assist you. Replied March 2020 --- ### Director of Asset Management - Overall rating: 5/5 - Reviewer: Debinson C. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered I like it, it is so fast and easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fast, easy to use, general goods point and so funny during daily work #### Cons At moment I don't have any negative comments #### Reasons for switching to EZO Because INFOR EAM has few option to manage tools --- ### MAwais Islam - Overall rating: 4/5 - Reviewer: Muhammad Awais I. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered I liked the working with EZ they provide great customer & technical support to implement the system to your needs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User friendly Web base interface Great for generating personalized reports #### Cons Some system based field are developer controlled would like to see more customizability #### Reasons for switching to EZO It was an in house developed system, which company was looking to move away from due to lack of development resources for that particular software #### Vendor response Muhammad Awais, Thank you for sharing your review! We are thrilled to hear you are having such a positive experience with us. It makes us really happy to hear how easy and user friendly the platform is for you. We appreciate your partnership and look forward to keep providing you top notch service in the future as well! Replied April 2024 --- ### My Take on EZOfficeInventory for Colleges - Overall rating: 5/5 - Reviewer: Joel A. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered I was the staff member who implemented and set up this system for our college and I work on the team that uses this software everyday. We have about 200 assets in our system and over 5000 users. We use this system to manage reservations and loans of tech hardware such as speaker systems and cameras. Overall the system has worked well for our needs but I can tell that is is not optimized for this use case. We love the customer support and the flexibility of this software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros For our use case the most valuable feature is definitely the ability to pull user information from our existing LDAP system so we never have to worry about creating user profiles or authentication. We also love the "carts" module which saves us time when checking out multiple assets to the same student/staff member. #### Cons It is frustrating that carts is not set up as part of the core of the software and is instead an add-on. This means certain features like sending alerts based on cart actions or seeing cart reservations along side single item reservations. I feel this is likely due to the fact that this system is designed for companies to manage their assets among staff, but we are implementing it as a service/customer lending system sort of like a library for tech hardware. #### Reasons for choosing EZO Best value for the money compared to other products considered. #### Reasons for switching to EZO our old software was incredibly slow and they went out of business. --- ### EZOffice: Sometimes simple, sometimes not so much. - Overall rating: 4/5 - Reviewer: Braden B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered I like it, but I think there is definitely room for improvement. It has some great features that are not found elsewhere in my experience, but I wouldn't necessarily pick to use this tool if I had to pick. I wouldn't have any gripes if it was picked for my team again, though. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros I liked that everything was easy to categorize. For example, we deploy laptops called "Loaners" for users who don't have a laptop to use while IT fixes their originals. EZOffice made it very easy for us to put those "Loaner" laptops into a group, and then be able to view every laptop in that group and manage our assets more effectively. I also loved the "Previous Owner" field, as it helped me trace down some laptops that had seemingly disappeared. Big help there. #### Cons I did not like that it manually assigned an asset to our laptops. That has caused me some inconvenience. While searching for an asset tag that we've assigned, say I'm searching for laptop 2415, I'd put 2415 into the search bar, and there would be several laptops brought up as a result. Each of these laptops had EZOffice's personal asset tag assigned, along with our own, (which were never the same.) It was a pain to have to click on each asset to have to find out what it's real Asset tag was. #### Reasons for choosing EZO For the groups feature and the depreciated value calculations. --- ### transparent and simple - Overall rating: 5/5 - Reviewer: Ferenc B. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered easy tracking of the status of allocated assets #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros transparent and simple, facilitating everyday work #### Cons the interface itself could be even more transparent, in addition to a more modern interface --- ### EZ is AWesome - Overall rating: 5/5 - Reviewer: Daniel L. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered easy use. up to date info, helped me find exactly what I was looking for #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to access and see the inventory. can figure out how to navigate quickly #### Cons not much. like all new programs had to navigate a bit to figure out --- ### EZOfficeInventory Review - Overall rating: 5/5 - Reviewer: Samantha S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with EZOfficeInventory has been wonderful. I can use this site without difficulty. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This site is very user friendly! Very helpful that items have pictures attached, so i know exactly what i need to order. #### Cons Display more items on a page, so you don't have to flip through a lot of pages to find the item. --- ### A great Asset Management Application - Overall rating: 5/5 - Reviewer: Steven G. - Verified reviewer: Yes - Industry: Government Relations - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Overall our experience has been very positive. No software is a perfect solution for every organization but for our needs, EZO has been a great tool for us to track the equipment assigned to our 600+ employees. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to easily see which employees have been assigned which Assets makes the management of equipment for onboarding/offboarding much simpler. The ability to provision Members via our Azure AD allows for an easy automation. The ease of checking things in and out via the App or the ZenDesk integration has saved us time but also dramatically increased the accuracy of our records. #### Cons Checking In Asset Stock from a specific user could be improved. With the ZenDesk Integration and the App, there is no search function within the list of check out records. You must use ctrl+f in the browser to find a specific member or scroll through the list. In my instance, when I create a custom view of the list of Items, the column widths seem to auto adjust and it cuts off some of the columns that I've selected to view. I can readjust them but they always revert back. #### Reasons for switching to EZO Asset Panda's interface was not very user friendly. The ZenDesk application was not good at all, more of an afterthought. There is no item class like Asset Stock in Asset Panda. There are only Assets or Consumables. For our needs, Asset Stock was a big selling point of EZO because we issue a lot of peripheral IT equipment for remote workers like headsets, portable monitors, bluetooth mice. We dont need to uniquely identify each one but we do expect to have them returned to us during offboarding so just knowing who has one of those items is very helpful. --- ### Working with No Experience - Overall rating: 5/5 - Reviewer: Adrian C. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered I enjoyed this product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros With about thirty minutes of training, I was able to jump into this software and figure out my way around it. Being able to alter the interface, change my settings, and having very clear visuals for what I'm looking for made the time to adapt to the system much faster than I expected. #### Cons For my role, I personally never encountered any issues. --- ### Average Software - Overall rating: 3/5 - Reviewer: Jonathan K. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros Good software for tracking important office assets #### Cons Difficulty logging in. Sometimes was a little glitchy #### Vendor response Thank you for your feedback. We appreciate you highlighting both the value of asset tracking and the challenges you experienced with login or performance. Ensuring a smooth and reliable experience is a priority for us, and we continue working to improve system stability. Replied June 2026 --- ### Powerful, configurable product that has more features than we need. - Overall rating: 4/5 - Reviewer: Steve F. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered * We now have an "Asset Tracking Database" that provides listings for Disaster Recovery. * We can locate assets that have been Checked-out. * Too involved in keeping an asset database for out 75 PCs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros * Data is stored offsite, in EZOfficeInvetory's "cloud" so it is readily available from anywhere which is a real requirement in the case of a disaster at the office. * Create a report for insurance claim after loss. * Tracks asset assignment to sites/individuals via a Checkout/Checkin model. * Handles concurrent users and conflicts. * Custom fields can be created to handle the need to store additional information. #### Cons * Had to create many Custom Fields for simple PC asset tracking. * Within PC asset input, input template is not configurable to allow Custom Fields to be moved into more useful areas on the screen. * On asset display screen, again, Custom Fields are not movable to provide a more useful display with least important information at the bottom. * Layout of asset display screen is not configurable. * Pricing model is based on number of users configured not the amount of data stored or the databases used. * Not modular enough to accommodate stripped-down version that would allow us to just use Asset Tracking. * All Functionality that we use, except offsite storage, could be provided by one Excel spreadsheet which would far easier to use and would cover all of the PROs listed above. #### Reasons for choosing EZO It was recommend to the owner of the company by the management mentor program he is involved with and, therefore, he thought it was wonderful before even looking at it. #### Reasons for switching to EZO The owner of the company chose this product with no input from the IT or management staff. #### Vendor response Hi Steve, Thank you for your feedback. We at EZOfficeInventory try very hard to address the problems for clients coming from various verticals. In doing so, we allow the customers to create their own fields to track. We currently do not allow their positioning. However, this will be looked into and taken to the Product Team for further evaluation. Replied September 2019 --- ### Made my life a whole lot easier! - Overall rating: 5/5 - Reviewer: Allen D. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered I must say it's good. We had an issue with getting support with our previous software. But not so with EZOffice. I think having accessible support is key for any software that runs a large portion of your company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Cost saving was a major factor for us (due in part to COVID). We had been paying over 5k per year for our pervious asset management software and we were still missing key features. So when when we found this was a 1/5th of the cost and had needed features like PO management , custom barcode management, among other things it was a no-brainer. #### Cons No major issues so far. Having the option to export POs in bulk would be helpful. It would also be nice to see new features added more often. #### Reasons for switching to EZO High cost and lack of needed features. #### Vendor response Hey, Allen. Thank you for elaborating on the cost factor. We completely understand how COVID situation has changed the dynamics of industry all over the world and we have gone out of the way in assisting our clients with their costing concerns. We do take in feature requests and add new features given their usability and requirements from the client side. I will definitely pass on your request to my team and we will update you accordingly. Replied December 2020 --- ### EZ Office Review - Overall rating: 3/5 - Reviewer: Thomas M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is relatively simple to learn and implement. I learned the basics very quickly #### Cons The search feature can be annoying. Creating groups and sub groups helps narrow searches, but too often hen using the search bar, the items searched is not narrow enough. The group and sub group feature is very impotent. ## More reviews [Next reviews](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/?page=2) --- EZO Reviews, Pros and Cons - 2026 Software Advice