--- title: "EZO EAM Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of EZO EAM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if EZO EAM is a good fit for you!" source_url: "https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Asset Tracking Software](https://www.softwareadvice.com/cmms/asset-tracking-comparison/) / [EZO EAM](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/) / EZO EAM Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/alternatives/) # EZO EAM User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 1,546 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 1,011 reviews (65%) - 4 stars: 458 reviews (30%) - 3 stars: 64 reviews (4%) - 2 stars: 9 reviews (1%) - 1 star: 4 reviews (0%) ### Most mentioned pros - The storage system is also efficient for day-to-day operations, and customer support has been helpful when needed. While there is a small learning curve for some of the more advanced features, the platform generally offers good value for money and improves overall workflow efficiency - It provides a reliable and organized system for managing assets and documents, making it easier to track information in one place. - Overall, EZO provides a reliable solution for asset tracking and document management, helping improve organization and productivity across the team. ### Most mentioned cons - It has no option to edit checked items. if an user accepted something mistakenly or did any mistake about comment, I cannot change anything - Sadly, it doesn't allow me to compare custom fields to trigger reports. - Sometimes the app can be a bit slow to load and I wish there were more customization options for reports. ## EZO EAM customer reviews Showing reviews 1-25 of 1,546 (page 1). ### Its quite easy to use - Overall rating: 5/5 - Reviewer: Dorothea A. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered it took a while to figure out but once I did, it became easy #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Easy for assets and inventory management #### Cons You can't change the initial price so if you make a mistake you would have to delete the item and re-add it --- ### Great system, all in one! - Overall rating: 5/5 - Reviewer: Mones S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Very good, from purchasing and setting up it was very easy. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like how easy it is but also, I love how detail and the amount of options it has. #### Cons A lot of scenarios that we need to use EZoffice for they are still testing or implementing them. #### Reasons for choosing EZO EAM EZOffice was more detailed and focus on a lot of things we need in our cays. #### Reasons for switching to EZO EAM Not enough features available on Inflow. It was simple but too simple. --- ### EASE OF USE - Overall rating: 5/5 - Reviewer: Nick T. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Easy, fast, good looking interface. For our uses, it allows fluid communication between myself and other admins in other cities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very intuitive. For inventory management I have seen nothing easier to work with. The barcode scanning is very convenient for our sales team to check out a piece from our inventory. #### Cons I would like to start on the dashboard. I feel like it takes a few too many clicks to get to my groups for entering a new asset into the system. This is a minor issue. --- ### Needs Improvement in Customer Service - Overall rating: 1/5 - Reviewer: gulshan k. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with EZO was mixed while the platform had potential, the poor staff service affected my satisfaction. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Functionality: 1/5 #### Pros I liked EZO easy to-use interface and helpful features for tracking and managing assets effectively. #### Cons What I liked least about EZO was the poor customer service and unhelpful attitude from some of the staff, which made it frustrating to resolve issues quickly. #### Vendor response Thank you for sharing your feedback. We’re sorry to hear that your experience with customer service did not meet expectations. Providing timely and helpful support is extremely important to us, and we would appreciate the opportunity to learn more about the situation and address any unresolved concerns. Replied June 2026 --- ### Efficient Asset and Document Management with a Smooth Learning Curve - Overall rating: 4/5 - Reviewer: Abhigyan A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with EZO has been positive. It provides a reliable and organized system for managing assets and documents, making it easier to track information in one place. The platform is fairly easy to use once you become familiar with its structure, and the setup process is straightforward. I found the document management and file upload features particularly useful, as they help keep records well-organized and easily accessible. The storage system is also efficient for day-to-day operations, and customer support has been helpful when needed. While there is a small learning curve for some of the more advanced features, the platform generally offers good value for money and improves overall workflow efficiency #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I liked most about EZO was how easy it is to manage assets and documents from a single platform. The setup process was straightforward, allowing our team to get started quickly without extensive training. The interface is intuitive and easy to navigate, making daily tasks efficient even for new users. EZO offers good value for money considering the range of features available. The document management capabilities are especially useful, with convenient file upload options and organized storage that make it easy to keep records accessible and up to date. Customer support has also been responsive and helpful whenever assistance was needed. Overall, EZO provides a reliable solution for asset tracking and document management, helping improve organization and productivity across the team. #### Cons While EZO is generally easy to use, some advanced features can take time to learn and may require additional training for new users. The reporting and customization options, although powerful, can feel overwhelming at first. Additionally, certain workflows could be streamlined further to reduce the number of clicks needed for routine tasks. However, these are relatively minor concerns and do not significantly impact the overall effectiveness of the platform. --- ### Not rocket science - Overall rating: 4/5 - Reviewer: abdiel p. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It feels like a smart mid-tier tool. Its simpler, affordable and easy to adapt to, but it has its limitations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros If your business relies heavily on tools, equipment and maintenance, then EZO is a great option. My firm enjoys the cloud-based use accesible from multiple locations. #### Cons The downside of working in multiple locations, is that if you have spotty connection the product productivity fades along with it, but the mobile app helps with that. --- ### Not user friendly - Overall rating: 3/5 - Reviewer: Hala D. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered It is more of a hindrance than helpful to access and order material. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros If you have the AkzoNobel code or the Asset # you can easily find the raw material or finished good product. #### Cons If the Asset number or AkzoNobel code is not accessible, it is more difficult to find the product on EZOffice, also when I'm looking for an active product that we have at our facility, everything is showing up including retired items. #### Vendor response Thank you for your feedback. We appreciate your comments regarding search functionality and item visibility. Ensuring that users can quickly locate the right assets is a priority, and insights like yours help us refine search and filtering capabilities. Replied June 2026 --- ### A remarkable experience with EZO software. - Overall rating: 5/5 - Reviewer: Gringeri J. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally my experience with Enzo has been great. The software has ensured Seamless execution of processes. Customer services of the product are also great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Comprehensiveness of the product and availability of a straightforward interface. Simplicity of the software especially in implementation makes it Ezo the best choice for low income organisations and businesses. #### Cons I have not seen any disadvantage during implementation of the product. It is a great tool. --- ### EZOfficeInventory the EZ Way - Overall rating: 4/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After 2 years of using EZOfficeInventory, I noticed there are some features implemented, but at the slow rate. Despite the lack of innovation and improvement, EZOfficeInventory still holds very well with current and old features that still exist years ago. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Very easy to use; customizable; beginner-friendly features allow users to work with EZO #### Cons Lack of advanced functions and features, which would help users a lot with desired purposes, such as bulk-editing assets --- ### EXO is great - Overall rating: 5/5 - Reviewer: Meenu R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My over all experience is soo good. I really impressed with its customer support,I love its implementation and easy of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EZO is very great with email notifications it’s also very powerful for Sort bugs and issues.it’s very easy to use too.I really like all the features of it #### Cons Seriously I really don’t find anything that I don’t like about EZO. I feel everything is great in it. --- ### My Take on EZOfficeInventory for Colleges - Overall rating: 5/5 - Reviewer: Joel A. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered I was the staff member who implemented and set up this system for our college and I work on the team that uses this software everyday. We have about 200 assets in our system and over 5000 users. We use this system to manage reservations and loans of tech hardware such as speaker systems and cameras. Overall the system has worked well for our needs but I can tell that is is not optimized for this use case. We love the customer support and the flexibility of this software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros For our use case the most valuable feature is definitely the ability to pull user information from our existing LDAP system so we never have to worry about creating user profiles or authentication. We also love the "carts" module which saves us time when checking out multiple assets to the same student/staff member. #### Cons It is frustrating that carts is not set up as part of the core of the software and is instead an add-on. This means certain features like sending alerts based on cart actions or seeing cart reservations along side single item reservations. I feel this is likely due to the fact that this system is designed for companies to manage their assets among staff, but we are implementing it as a service/customer lending system sort of like a library for tech hardware. #### Reasons for choosing EZO EAM Best value for the money compared to other products considered. #### Reasons for switching to EZO EAM our old software was incredibly slow and they went out of business. --- ### EZOffice: Sometimes simple, sometimes not so much. - Overall rating: 4/5 - Reviewer: Braden B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered I like it, but I think there is definitely room for improvement. It has some great features that are not found elsewhere in my experience, but I wouldn't necessarily pick to use this tool if I had to pick. I wouldn't have any gripes if it was picked for my team again, though. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros I liked that everything was easy to categorize. For example, we deploy laptops called "Loaners" for users who don't have a laptop to use while IT fixes their originals. EZOffice made it very easy for us to put those "Loaner" laptops into a group, and then be able to view every laptop in that group and manage our assets more effectively. I also loved the "Previous Owner" field, as it helped me trace down some laptops that had seemingly disappeared. Big help there. #### Cons I did not like that it manually assigned an asset to our laptops. That has caused me some inconvenience. While searching for an asset tag that we've assigned, say I'm searching for laptop 2415, I'd put 2415 into the search bar, and there would be several laptops brought up as a result. Each of these laptops had EZOffice's personal asset tag assigned, along with our own, (which were never the same.) It was a pain to have to click on each asset to have to find out what it's real Asset tag was. #### Reasons for choosing EZO EAM For the groups feature and the depreciated value calculations. --- ### Finally a Great program for Inventory/asset tracking - Overall rating: 4/5 - Reviewer: Valerie B. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This program has lots of great features. I think the mobile scanning is one of my favorites. Any of my staff can see something that needs a repair scan the bar code and request a repair. My maintenance staff gets a notification and knows what to repair, where the item is located and if its under warranty and who to contact all thru the EZ Office program. Each new item registered you can put in the warranty information and get notifications if they are expiring. The staff can reserve assets so the other staff knows that its not available if they need it at the same time. This will safe us a lot of over booking issues. #### Cons The set up is a little bulky. You can upload excel spreadsheets that during set up which is great but you have to create all the custom fields that you want (see on your demo). They do have lots of blogs or videos that help with this and they are pretty quick within 24 hrs to respond to your questions. But normally their response is to direct you to a blog or video rather than walking you thru it. #### Reasons for choosing EZO EAM EZ Office offered more things that I needed at a comparable or better price point. --- ### EZOfficeInventory - Overall rating: 5/5 - Reviewer: Claire J. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The convenience of the platform. It is helpful how the app organizes the materials. #### Cons I can not think of something that I dislike right now for EZOfficeInventory. --- ### Awesome experience with EZOfficeInventory! - Overall rating: 5/5 - Reviewer: Zenia Elyn Grace G. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EZOfficeInventory has very good asset management #### Cons I can't think of anything I don't like about EZOfficeInventory. --- ### A great Asset Management Application - Overall rating: 5/5 - Reviewer: Steven G. - Verified reviewer: Yes - Industry: Government Relations - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Overall our experience has been very positive. No software is a perfect solution for every organization but for our needs, EZO has been a great tool for us to track the equipment assigned to our 600+ employees. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to easily see which employees have been assigned which Assets makes the management of equipment for onboarding/offboarding much simpler. The ability to provision Members via our Azure AD allows for an easy automation. The ease of checking things in and out via the App or the ZenDesk integration has saved us time but also dramatically increased the accuracy of our records. #### Cons Checking In Asset Stock from a specific user could be improved. With the ZenDesk Integration and the App, there is no search function within the list of check out records. You must use ctrl+f in the browser to find a specific member or scroll through the list. In my instance, when I create a custom view of the list of Items, the column widths seem to auto adjust and it cuts off some of the columns that I've selected to view. I can readjust them but they always revert back. #### Reasons for switching to EZO EAM Asset Panda's interface was not very user friendly. The ZenDesk application was not good at all, more of an afterthought. There is no item class like Asset Stock in Asset Panda. There are only Assets or Consumables. For our needs, Asset Stock was a big selling point of EZO because we issue a lot of peripheral IT equipment for remote workers like headsets, portable monitors, bluetooth mice. We dont need to uniquely identify each one but we do expect to have them returned to us during offboarding so just knowing who has one of those items is very helpful. --- ### Easy to Use - Powerful Inventory Manager - Overall rating: 5/5 - Reviewer: Marvin M. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use EZOffice everyday. The simple nature of adding a new unit to our inventory, the ease of checking in and out items and how simple it is to locate a missing asset cannot be overstated. We, as a team, have not have had any issues with EZOffice, and our jobs are made more efficient because of it. #### Cons EZOffice does what we need it to do and it does it well. I cannot think of any issues we have had with it. #### Vendor response Thank you, Marvin for sharing your review! We are thrilled to hear you are having such a positive experience with us. It makes us really happy to hear how easy and user friendly the platform is for you. We appreciate your partnership and look forward to keep providing you top notch service in the future as well! Replied January 2024 --- ### EZ is AWesome - Overall rating: 5/5 - Reviewer: Daniel L. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered easy use. up to date info, helped me find exactly what I was looking for #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to access and see the inventory. can figure out how to navigate quickly #### Cons not much. like all new programs had to navigate a bit to figure out --- ### EZOfficeInvetory IZ EZ 2 UZ - Overall rating: 4/5 - Reviewer: Gerald F. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Ease of use especially the app Email notification about due date #### Cons Can take some time to refresh after adding new inventory. --- ### Powerful, configurable product that has more features than we need. - Overall rating: 4/5 - Reviewer: Steve F. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered * We now have an "Asset Tracking Database" that provides listings for Disaster Recovery. * We can locate assets that have been Checked-out. * Too involved in keeping an asset database for out 75 PCs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros * Data is stored offsite, in EZOfficeInvetory's "cloud" so it is readily available from anywhere which is a real requirement in the case of a disaster at the office. * Create a report for insurance claim after loss. * Tracks asset assignment to sites/individuals via a Checkout/Checkin model. * Handles concurrent users and conflicts. * Custom fields can be created to handle the need to store additional information. #### Cons * Had to create many Custom Fields for simple PC asset tracking. * Within PC asset input, input template is not configurable to allow Custom Fields to be moved into more useful areas on the screen. * On asset display screen, again, Custom Fields are not movable to provide a more useful display with least important information at the bottom. * Layout of asset display screen is not configurable. * Pricing model is based on number of users configured not the amount of data stored or the databases used. * Not modular enough to accommodate stripped-down version that would allow us to just use Asset Tracking. * All Functionality that we use, except offsite storage, could be provided by one Excel spreadsheet which would far easier to use and would cover all of the PROs listed above. #### Reasons for choosing EZO EAM It was recommend to the owner of the company by the management mentor program he is involved with and, therefore, he thought it was wonderful before even looking at it. #### Reasons for switching to EZO EAM The owner of the company chose this product with no input from the IT or management staff. #### Vendor response Hi Steve, Thank you for your feedback. We at EZOfficeInventory try very hard to address the problems for clients coming from various verticals. In doing so, we allow the customers to create their own fields to track. We currently do not allow their positioning. However, this will be looked into and taken to the Product Team for further evaluation. Replied September 2019 --- ### Well Thought Through Program - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered The customer service team was great to work with during our fielding, they were quick to answer questions and interface with the design team when I had functionality questions and even ironed out a bug in the app I ran into. Great overall product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The program covers a lot of important functions that are not included in all asset tracking software on the market for a very affordable price. The field customizability is a powerful function increasing the effectiveness of the software exponentially compared to the product out of the box. My company was able to add fields that coincide with the other departments to increase the ease of tracking vehicle's fuel and repair part purchasing, recalibration dates, load tests, etc. #### Cons Does not have an administrator inventory function. I would like to see a function allowing administrators to conduct and record a verification inventory. The custody confirmation is an extremely helpful feature, but it is bound to the account the item is signed out to. #### Reasons for choosing EZO EAM We chose EzOffice because of the intuitive user interface, broad amount of features, and competitive price point. I liked the product from the first time I came across it and convincing the rest of the team to give it a shot was an easy sell because it stood head and shoulders above the product we had been using for asset management. #### Vendor response Hey! Hope you are doing well. Thank you for the positive feedback - we really appreciate you advocating for the product in your organization. We have also forwarded your concerns to our product team so they can further evaluate them. If you stumble across any issues, feel free to reach out to us at support@ezofficeinventory.com and our customer success team will be happy to assist you. Replied December 2020 --- ### Amazing Software - Overall rating: 5/5 - Reviewer: Ulises S. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered We are using EZOffice to work as a small media closet within a university. This program allows for everything to be easily tracked, and in-turn it helps our business model. We keep marks on prices and item descriptions to make logging more functional. It's great that this online resource is available for purchase, to help businesses big and small get situated and started. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The software allows me to check in equipment very easily. I am able to easily see all of the logs that are within the product such as notes, comments, and check out times. This allows for better maintenance when it comes to missing products or issues with products, and how these could be tracked down to the users that checked out the equipment previously. #### Cons The inability to customize the layout. I wish that as time progresses, that the layout could be easily changed for more productivity #### Reasons for choosing EZO EAM Best in product management. Very effective! #### Vendor response Hi Ulises, Thank you for taking out time and writing a review for us. We're glad to hear you had no trouble in using the system and were able to check in your items quickly. Currently, we are in the process of upgrading our UI/UX design. Kindly stay tuned for updates. If there's anything we can do to assist you, feel free to drop us a message at support@ezofficeinventory.com, and we would love to help you. Replied February 2020 --- ### EzOfficeInventory is an inexpensive option to track inventory - Overall rating: 4/5 - Reviewer: Marvin G. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Due to AIN not being default option when I started with company the assets were a mess.. I had to export the inventory than sort by group and assign AIN numbers and import back in. Asset stocks were even worst as it does not auto search when using description so we had HP Dock, Lenovo Dock, Docking station. Basically whatever the person input at the time of adding so I had to export and fix that. It would of been nice if it had prompted you have dock group do you want to use this group? #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros You can track really as much info as you need. We only need to tract asset tag and who it is checked out to. But as a business you can even track how much you paid for each piece when you add to stock. So it allows as little or as much as you need to track. #### Cons Would of liked another category for assets for available inventory not checked out as we add them. How we are working around this is we modify our AIN number to put it into another group for reporting. The default option using Asset # is not a good choice because you can not change this number so if using it as default when you retire a system your going to have gaps in this number making it more difficult to track how many assets are in use or available at this time. Default option should be AIN. #### Reasons for choosing EZO EAM It was already in place when I started and was recommended as a Zendesk app that ties into it. --- ### Its my review - Overall rating: 5/5 - Reviewer: Ravi K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Its good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We usually work with IT management tool..this feature work.. perfectly fine.. #### Cons Some time..alerts will yake some time to be occur on mail.. #### Vendor response Hi Ravi, thank you for the review. We will look into what is causing a delay in Alerts. If you have any other feedback please reach out to us at support@ezofficeinventory.com Replied May 2021 --- ### Easy & Intuitive - Overall rating: 4/5 - Reviewer: Carman P. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered EZOfficeInventory has been easy to learn and easy to use, even for our less tech savvy staff. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use. Use of barcodes to identify & track tools, their locations and status (Checked to whom, repairs, etc.) has made managing assets so much easier and makes quick work of our quarterly inventory. #### Cons The only dislike would be the inability to create customized reports without upgrading, but we get around this but exporting to a spreadsheet and sorting as needed. ## More reviews [Next reviews](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/?page=2) --- EZO EAM Reviews, Pros and Cons - 2026 Software Advice