EZOfficeInventory vs NetSuite
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
3.9 / 5
Value for Money
4.6 / 5
3.8 / 5
Customer Support
4.6 / 5
3.8 / 5
Functionality
4.5 / 5
4.1 / 5
Last Review Written
September 30, 2024
October 9, 2024
Pros/Cons
Pros
- I really love this product and its ease of use. I can keep all documentation together and appreciate the quick customer service when I have questions.
- I have had a great experience with EZ Office inventory. It is super helpful for our company since our employees are remote and we are sending out a lot of equipment.
- It definitely makes my life easier and quicker and it allows me to do it at any time which is good. Also the email/response system is great and easy to help you keep track of what you have requested.
Cons
- The fact that you are unable to request a product for longer than one week, which I understand but it is also a struggle constantly having to re-request the same products.
- My only negative is when I have connection issues with my service. I sometimes have to wait to log info.
- Had some connectivity issues for a while. My company has two EZOffice instances in use so that can get confusing.
Pros
- Highly recommend this product. Very good customer support and fantastic value for the price.
- I like this software because it's super powerful and flexible yet it's user friendly and you can customize reports. Basically it has all the features that you need.
- I like that everything is integrated and the reports are updated in real time and the dashboard indicators have been a great help in decision making.
Cons
- I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.
- They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.
- The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
59 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
