EZOfficeInventory vs UpKeep
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.6 / 5
Value for Money
4.6 / 5
4.5 / 5
Customer Support
4.6 / 5
4.7 / 5
Functionality
4.5 / 5
4.4 / 5
Last Review Written
September 30, 2024
September 26, 2024
Pros/Cons
Pros
- I really love this product and its ease of use. I can keep all documentation together and appreciate the quick customer service when I have questions.
- I have had a great experience with EZ Office inventory. It is super helpful for our company since our employees are remote and we are sending out a lot of equipment.
- It definitely makes my life easier and quicker and it allows me to do it at any time which is good. Also the email/response system is great and easy to help you keep track of what you have requested.
Cons
- The fact that you are unable to request a product for longer than one week, which I understand but it is also a struggle constantly having to re-request the same products.
- My only negative is when I have connection issues with my service. I sometimes have to wait to log info.
- Had some connectivity issues for a while. My company has two EZOffice instances in use so that can get confusing.
Pros
- Customer service has been terrific and we are most pleased with our decision to purchase Upkeep.
- I love that it is so easy to use. It makes it very convenient to open the APP and enter in the issue and have someone in the appropriate department come take care of it.
- Upkeep is very easy to use and the maintenance technicians like the ability to use it on there phones. The ease of reporting work orders when they are thinking of them makes the app valuable.
Cons
- Upkeep should also have an alert text or email warning the administration that there there was no entry for the services by the repair crew that day.
- Not a lot of options to edit how reports print out. Also frustrating to have to upload photos and documents one by one rather than be able to drag multiple documents into a work order.
- A little confusing in its interface and with a little onboarding and a little time consuming and slow when learning.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
123 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
