All FacilityBot Reviews

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Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed July 2021

Facility Bot

PROS

I like the feature of Schedule of Rate. It will facilitate the monthly SOR processing and easy for us to collate and check.

CONS

I feel that for the category of fault type can be improved. Since this app is to encourage member of public to raise their issue/problems they face in the building, multiple choice should be made into consideration instead of select the category yourself and type the description manually. This will make people confuse which category to choose and choose the wrong category on the fault they reported.

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

The Best Integrated Facility Solution

PROS

Facilitybot is a one stop solution that integrates and automates different elements of facility management into one synchronised platform. [SENSITIVE CONTENT] and team have been improving the solution and adding in new features which enhances the user experience to the next level!

CONS

The chatbot will only broadcast campaigns to existing chatbot users.

Mark

Computer Software, 2-10 employees

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

Best Facility management tool

PROS

Ease of use of facility bot make it easy for users to use and submit defects

CONS

The learning curve to setup the facility bot can be a bit steep

Sahil

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Really easy to use

Really liked the QR code feature

PROS

I really liked how easy using Facilitybot is, be it marking attendance using live location or the the option it gives to submit a fault using just telegram or WhatsApp.

CONS

A little expensive but worth the price In the starting its a little difficult to get to know all the features but once you know it then its really easy

Dave

Commercial Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Feedback

Overall experience was great.

PROS

The instant messenger chat bot services for fault reporting.

CONS

The upload image size is capped at 3MB and it will be much better to be able to upload more images per row in preventive maintenance checklist

Anonymous

201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2022

Great software

PROS

Everything...from ease to use and information being readily available.

CONS

Not available on the app for easy use and reference.

Gary

Facilities Services, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Makes your Daily Inspection Easier

Facility bots Support teams has fast response & they are able to help you customize accordingly to our needs. They are patience & product knowledge is awesome! Support team is friendly & will hear your problems that you are facing.

PROS

Product is easy to use. Understand very fast on the products

CONS

The cons of this product is that most of the time only my supervisor using. I only use when i'm on site.

Ana

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Very useful

The app is amazing and easy to use. You can easily monitor all the checklists in one app.

PROS

It's easy to use and very helpful and easy to use

CONS

None so far. I'm already loving it and will continue using this.

Dixon

Facilities Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Efficient facilities management tool

Excellent customer service and technical support.

PROS

User friendly and can be deployed without hassles.

CONS

The Small Facilities Plan is only for one building.

Reason for choosing FacilityBot

User-friendliness and comprehensive checklists.

Fritz Ivan

Retail, 10,000+ employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2022

Digital FM Technology

PROS

Helped management decide on trying this software. It has been useful for months.

CONS

None. We just had to resort to other resources as a management directive. Overall, it was a good investment I can recommend.

CEDRIC

Information Technology and Services, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Review

Great!

PROS

Ease of use and competitive price!. Gv your a chance to trial it.

CONS

Nothing. All good. Gv your a chance to trial it.

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