# FacilityONE Software Reviews, Demo & Pricing - 2026 > Review of FacilityONE Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/cmms/facilityone-work-order-management-profile --- [Home](https://www.softwareadvice.com/) / [Maintenance Management Software](https://www.softwareadvice.com/category/4390-maintenance-management/) / FacilityONE Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cmms/facilityone-work-order-management-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cmms/facilityone-work-order-management-profile/alternatives/) # FacilityONE 2026: Benefits, Features & Pricing Wondering if FacilityONE is right for your organization? Our Maintenance Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview FacilityONE 4.8 [(26)](https://www.softwareadvice.com/cmms/facilityone-work-order-management-profile/reviews/) Pricing Starting at $75.00 per month ### About FacilityONE FacilityONE’s UNITY Solutions Suite is an all-in-one facility management platform designed to simplify operations and maximize efficiency. The core solutions—F1 MAPS, F1 WORKS, and F1 INSIGHTS—help teams manage work orders, preventive maintenance, and asset tracking while leveraging interactive digital mapping and advanced analytics. Complementary components, including F1 PARTS and F1 CONNECTS, enhance operational capabilities with real-time notifications, mobile access, and seamless system integration through our open API. Ideal for industries such as healthcare, education, and arts & sciences, the UNITY Solutions Suite provides turn-key implementation, live training, and unmatched 24/7 client support through F1 SUCCESS. Whether it’s responding to emergencies, optimizing resource allocation, or improving decision-making, FacilityONE equips your team with the tools to meet today’s challenges while preparing for tomorrow. Wondering if FacilityONE is right for your organization? Our Maintenance Management Software selection experts can help you in 15 minutes or less. ## FacilityONE User Interface ## Popular FacilityONE Alternatives Main Product FacilityONE 4.8 [(26)](https://www.softwareadvice.com/cmms/facilityone-work-order-management-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.71Value for money - 4.88Customer support - 4.38Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [Fracttal One](https://www.softwareadvice.com/cmms/fracttal-profile/) 4.6 [(1774)](https://www.softwareadvice.com/cmms/fracttal-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.34Value for money - 4.54Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/) 4.8 [(1041)](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.65Value for money - 4.83Customer support - 4.56Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1458)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Fiix](https://www.softwareadvice.com/cmms/fiix-profile/) 4.5 [(628)](https://www.softwareadvice.com/cmms/fiix-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.35Value for money - 4.40Customer support - 4.24Functionality Pricing Starting at $45.00 per month Get Price Alternative Product [Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/) 4.8 [(755)](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.69Value for money - 4.90Customer support - 4.65Functionality Pricing Available upon request Get Price ## FacilityONE Pricing and Plans Starting price: $75.00 per month Free Trial Free Version Basic $75.00 per user, per month Plan includes: - Interactive Visual Mapping - Work Order Management - Preventive Maintenance Scheduling - Real-Time Alerts - Mobile Access - Unlimited Users - Unlimited Work Orders - Unlimited PM/PE Functionality - Quick Request Page - Mobile Capabilities Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FacilityONE Features - Popular features found in Maintenance Management Billing & Invoicing Calendar Management Document Management Inspection Management Inventory Management Scheduling Service History Technician Management Third-Party Integrations Vendor Management - More features of FacilityONE Activity Dashboard Alerts/Notifications API Asset Lifecycle Management Asset Tracking Automated Scheduling Barcoding/RFID Checklists Commercial Properties Communication Management Contract/License Management Corrective and Preventive Actions (CAPA) Cost Tracking Customer Database Customizable Forms Customizable Reports Data Import/Export Equipment Maintenance Equipment Management Equipment Tracking Facility Asset Management Facility Management Facility Scheduling Fixed Asset Management For Schools Historical Reporting Incident Management Inventory Control Inventory Tracking IoT Device Management Job Management Maintenance Management Maintenance Scheduling Materials Management Mobile Access Monitoring Multi-Location Parts Management Predictive Maintenance Preventive Maintenance Purchase Order Management Real-Time Data Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Residential Properties Resource Allocation Status Tracking Task Management Task Scheduling Workflow Management Work Order Creation Work Order Management ## FacilityONE Integrations CMMS Integration rated undefined from -1 review ## FacilityONE User Reviews Overall Rating 4.8 Ratings Breakdown 5 81% 4 15% 3 4% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.7 Customer support 4.9 Functionality 4.4 Andrew B. Verified reviewer Hospital & Health Care 10000+ employees Used weekly for more than 2 years Review source Reviewed December 2018 Real user review - AJB 4 Very good, we have a good partnership and make improvements to our use through training and updates to the system, Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It is easy to use and I like how smart print functions, there is a lot of opportunity created with that feature. Cons: The only complaint I have is not having a way to scan barcode for assets for materials, is there a way to put that in place, maybe there is and I just do not know. Vendor Response Andrew, Thanks so much for taking the time to post your review. We are thrilled that you have had such a positive experience with our software. SMARTPRINT Technology has proven to be a very useful solution for many of our users. Based on comments and feedback, we are actively working on a total solution for asset barcoding. We rely on the feedback of our customers to drive innovation and we very much appreciate yours! Thanks again Andrew. Replied December 2018 Read More HG Heather G. Banking 201-500 employees Used daily for less than 12 months Review source Reviewed December 2018 Intuitive Interface and Awesome Customer Service! 5 Our favorite part of the FacilityONE program is being able to see so much information on the go. We can be anywhere with a mobile device and have the ability to look up plans, or find a finish spec or talk through a work order with a team member. With this tool we are just so much more efficient and our jobs are that much easier to execute, it makes us one very happy team! We also can't say enough good things about the FacilityONE team. They are always extremely responsive to our questions, technical needs and provide their support in an incredibly gracious manner. Working with our FacilityONE account management team has felt like working with longtime friends or good family. They are kind, attentive and thoughtful outside of our direct needs with the program, you can expect a greeting card on Thanksgiving, Christmas, etc.! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our team loves that we can see the location of any work order or asset directly on the plan. This visual goes such a long way in our ability to assess an issue or topic quickly and get to work. We don't have to go through the painstaking process of walking a coworker through the process of exactly where in the building we are referencing, it is right there in a drawing that we can all see. This saves so much time! Cons: Our only wish would be to have the capability to upload and manage the CAD background files on our own instead of having the (awesome) FacilityOne team do it every time we tweak a drawing. It would just add that much more flexibility to the program that is already so amazingly flexible! Read More TH Tracy H. Hospital & Health Care 10000+ employees Used daily for more than 2 years Review source Reviewed November 2018 Legacy or Unity? 3 Customer service has always been exceptional. Almost every request I've ever had has been handled in the same day. Ratings Breakdown 3 Ease of use 5 Customer support 3 Functionality Pros: Once I learned how to function in Legacy, it's been hard to re-learn the updated version of Unity. Yes, there have been learning opportunities but there is such a significant change in format, I've not spent the time re-learning what feels like an altogether different system. Cons: Editing PM work orders has been a challenge. Eliminating duplicates and changing the standard assigned employee should be easier, I would think. Read More Karthikeyan S. Verified reviewer Transportation/ Trucking/ Railroad 201-500 employees Used weekly for more than 2 years Review source Reviewed December 2018 Game Changer for Small to Medium Size Companies 4 Ease of document control on top of all PM work being performed on time. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: This application helped in keeping our sanity while managing our facility which has 14 separate buildings on a 32 acre in a campus type setup. Each building has multiple machines which needed different spares, process and procedures to keep the company performing without any glitches. Specifically, this FacilityOne software helped us to sail smooth during regular ISO and OSHA audits. Cons: Took a week to train our maintainence techs but Sales and Support team from FacilityOne was there with us in the whole process. Read More Bryan B. Verified reviewer Restaurants Used daily for less than 2 years Review source Reviewed April 2018 A great way to help us keep track of problem areas and keeping outstanding work orders organized. 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Daily front end ease of use and functionality. Employees not in my department find it easy to use as well and have not been resistant to using. PM scheduler is a great tool that keeps PM's from getting missed. Cons: There is a learning curve on the back end setting up PM's and some other tasks but once you have it down it's not that bad. Read More VR Verified Reviewer Hospital & Health Care 501-1000 employees Used daily for less than 2 years Review source Reviewed April 2018 It seems to work great for our Facility, Support has been great 5 We have maintenance staff using it daily and customers putting in work orders daily. It is user friendly to all that us it. It is great to have follow-up to customers on work order process. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: We have our blue print on the software and it is a really neat feature to be able to access prints and turn on an off layers. Work orders and PM's are also good. If we need help changing or modifying PM's support has been great. Cons: I am not a super user of the system but I can see more than I really use. If I do need help on getting additional reports and I can't figure it out I will send support an email and then we can work on it together on a goto meeting. Read More JN Jewel N. Verified reviewer Banking 1001-5000 employees Used daily for more than 2 years Review source Reviewed April 2018 Unity is a complete system that covers all your corrective and preventative maintenance issues. 5 The benefit we gained from this software is having everything organized and nothing that can be forgotten or missed. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Unity is easy to use and maneuver through, you can quickly enter workers, assign work orders and complete work orders and loving the easy new way to get to our smartprints! Cons: Have not yet experienced anything I don't like about FacilityOne software. They are always improving and quick to respond with your input as well. Read More MB Matt B. Hospital & Health Care 501-1000 employees Used daily for more than 2 years Review source Reviewed December 2018 Facility One 5 Facility One is a great database for our maintenance program. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: This is a very good system to use for maintenance tracking and employee hour tracking. Easy to create new PM's for equipment and track old information as well. Best system we have used. Cons: Not able to make name or task changes to existing PM's. If we have a more than one piece of equipment on the PM we cannot make a change to one of them without effecting the others. Also we don't like that the system logs you out after a certain amount of time. I have had log me out after on being in the program for 15 minutes. Read More JG Jana G. Non-Profit Organization Management 11-50 employees Used daily for more than 2 years Review source Reviewed June 2017 Organized and simplified facility management in one place which greatly improves our efficiency. 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Two of our favorite features of the program are the SmartPrint interactive floor plans and the work order management system. Both are invaluable tools to our operations. Facilty One provides great customer support including initial training and set-up, ongoing education and support, and customer care. Their product is robust and functional for day to day operations and I think you would be very pleased with their services. Cons: Updates are always being made for navigational improvements but can sometimes create user frustration. Read More sd stephen d. Hospital & Health Care 1001-5000 employees Used daily for more than 2 years Review source Reviewed December 2018 facilities supervisor 5 great business relationship Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: charts are great, the format is set up good. Cons: unity is a little more time consuming than the old legacy Vendor Response Hello Stephen. Thank you for taking the time to provide feedback on our software. We are thrilled that you're having a positive experience with the Unity¿ platform and charting capabilities. With the robust capability of Unity, it can take a little time to get used too but should be a more effective use of your time overall. Should you ever need anything or have specific questions, please don't hesitate to reach out to your dedicated Account Manager. We're here to help! Take care and Happy Holidays. ~FacilityONE Replied December 2018 Read More Showing 1 - 10 of 26 Reviews [See All Reviews](https://www.softwareadvice.com/cmms/facilityone-work-order-management-profile/reviews/) ## Other Top Recommended Maintenance Management Software [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/) **4.8** (1041) Recently recommended **207** times [Click Maint CMMS](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/) **4.8** (122) Recently recommended **123** times [Coast](https://www.softwareadvice.com/product/246342-Coast/) **4.7** (101) Recently recommended **118** times [Fiix](https://www.softwareadvice.com/cmms/fiix-profile/) **4.5** (628) Recently recommended **116** times Stuck Between Options? 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