PM's and WO's needed for co-workers. Records and ability to go back and see what was done during that PM or WO.

Easy to use. Creates PM's and work orders which can be printed out daily and all at one time. Has an inventory to log in parts and choose locations. Ability to add employees and select who will do what task for PM or work order. The program is excellent in PMs and work orders to track and keep records in the program or even from the printed copies.

I wish there was an easier way to better track inventory. That's about it. The way we have it setup makes it 100% useful for all PM or WO issues but not so much for inventory needs.

I have already expressed those feelings in the survey I just submitted.

Ability to write PO'S and tracking of those PO'S through every step of the process. Inventory control is reliable and the reports generated are a great help at the end of the year.

After six years of usage and several calls to customer support, I still do not have the ability to use the tax block on my PO form, and if I attempt to, the entire PO becomes locked and I have to discard it and start a new one. I cannot batch print work orders, but have to open and print each one individually...I inquired about that one too. I have to change the billing address on my PO'S each time I write one-(the street address and PO Box cannot both be saved). When I go to the PO listing page the dates are never posted with the PO#. When I begin to write a PO and I am ready to go to the line items tab, I don't have to be told by a little box, to go to the line items tab and list my items...an ill contrived, time consuming step in the program which needs to be removed.

It tracks our equipment.

It can track our equipment. The only Pro is that it does track our equipment. I tolerate the program because I had no choice. Our corporate facilities people made a deal and require us to use it. You should not ask if you don't want to hear the answer. My first thought was to write None!

I think the program is too bulky and slow. I call it the Ogre program after Shrek the movie. Shrek told donkey that an ogre is like an onion. It has a lot of layers. In this case too many layers that we barely use. It's not user friendly and the only way to learn the system better is to get customized, expensive training. I think the manual is useless for a user.

A more professional way to show how the maintenace is keeping up with PMs and Projects.

the software is very adaptible. It was easy to set up. I could easily add or subtract information and scheduling PMs was easy. Work orders help keep track of exspenses and record date and

It would be helpful if there was some videos of the best way to start entering information into the program. It would be nice to have some reports to see an overall look at how well the maintenance program is working. For some reason the month of september does not keep record of cost.

We manage all our assets and their readiness using FaciliWorks.

All the features needed to manage a companies maintenance are covered. The support and training staff are excellent.

The platform and interface is a bit dated and the custom report building needs to be simplified. A more intuitive process flow would help the novice user navigate the complex relationships between assests, preventative, corrective and recurring tasks.

Tracking of maintenance is excellent and provides easy access for auditing.

It is easy to navigate thru the menus and locate info in many different ways. Anytime i have ever needed help customer support has been very helpful and were able to solve any issue we had.

Log in takes a while sometimes and printing out batch work orders can take a bit of time freezing up computer. Must check compatibility with other programs on your PC.

This is the first CMMS software our small company has used. We are now tracking aprx 320 assets.

It took me about 6 months to get all the information in the system in order to start creating work orders and PMs. Once everything is set up in the system, you can access everything you need from the dashboard. The users don't have to know much about the software in order to enter SRs or close out PMs and WOs.

Very slow to load, even with the web-based software. Some of the reports do absolutely nothing and the ones that are useful are tedious to run.

Was able to upgrade from older version. Support helped up through without a hitch. All gages and information transferred with no problem. Calibration recall. Gage crib issuing and returning gages. Very easy to use. Dash board with the calibration status extremely helpful.

Sorting and searching for a specific gage can be a little time consuming. Not a fan of the report printing.

Maintain asset management programs, e-sig capability

e-sig capability for 21 CFR 11 is very seamless and better than most other options. Customer service response time was also pretty good.

At the time we used it, it was relatively expensive compared to other options, but we were using it mainly for its superior e-sig capability. However, we lost data on several instances- once we lost a months' worth of data because the last offsite backup they did was a month ago.

The software allows data collection for PM's out on the shop floor, replacing a very manual process that preceded our purchase of this software. We looked at several suppliers and chose this one due to its ease of use, and flexibility within our other operating systems.

The software helps to collect pertinent data for troubleshooting and repairing equipment, creating critical parts inventory, and scheduling our PM's to suit the equipment use.

Setup of the modules can be challenging, we are not using all of the modules available, but need to set up our system to allow e-mail notifications.

The wide range of format for the business. The ability to speak to someone in English when you need support.

The program is very unstable most of the time. You are able to sign PM's without them being complete. Unable to get the inventory portion issues corrected by the support system in a timely manner. The log in feature does not put the curser in your name box. We had a Rep. come out for some hands on training when we first started using the program. He saw a lot of issues that we were having with the program and had no answers or solutions for us. We were told that he would report them and have someone get back to us. This never happened. We have had a pop-up that cannot be removed in the inventory portion for almost two months now. This issue has not been resolved in a timely manner. The log out tab was removed in the last update and you were to log out just by clicking on the red X at the top of the page. This only works about 15% of the time. And it shows you as being logged in twice if you re-sign into the program.

It does keep the records all in one place and the records are searchable. The easy deciphering of late PMs via the dashboard is nice.

* The reporting functionality does not work AT ALL on our release version. * The ability to attach scanned hard copies to an individual PM is essential but does not exist in this software. * The Datasheet view does not work beyond one page. * Getting information out of Faciliworks and into EXCELL is basically impossible. * The customer support beyond the paid service contract was absolutely stopped. It is SAD that you won't provide support for broken software without a paid contract. This poor business practice alone causes me to not recommend this software to any future employer or partner business.

Easy to enter information when adding new assets, tasks and procedures. A lot of information can be kept in one software. Would be nice to have a software that can just manage internal preventive maintenance and not all the tools, parts, suppliers and contractors, etc.

When changing or editing tasks the information does not automatically update in the procedures and assets. This all has to be done manually and takes a lot of time. Too many tabs for adding the same information. Also there is no option for selling an asset only options for inactive, scrap, lost etc.

Simple, easy way to view and see where the PMs and the WOs are within the defined flow. The system helps us to evaluate work still open.

There are some times that the process to update PMs is labor intensive. For example, if there are 100 open PMs and I am closing the 35th one, it goes back to the beginning instead of going to the next or prior one in the list.

It allows you to retain a large variety of information. Additionally you can have reports that created and put into the software that meet you companies specific needs.

It is very slow when you log in, create a service request, compete a work order and other areas as well. It also is not very user friendly. You have to work with the system very frequently to be able to even operate it on a very minimum level.

less paper work

save time and paper work to manage maintenance assets I like the option of email remainders for the pending or due activities

too much windows and information need it to fill just one job.. some times it get stuck when I try to get one report

I always call for the support service asking for some modification or help for the setting, he said i need to purchase it, if i need an extra service call the sales for modification, the IT always said i need to contact our company IT, always suggest to pay more or purchase this or that, or request for training (pay again)

I always eager to learn more on it by my self. but i need help from the expert creator of Faciliworks.

Even the trainor cannot answer my queries

This is a comprehensive software that we love and is now tracking all of our property assets so that regular maintenance is tracked, and troubles are addressed in a proactive manner rather than reactive. Over the long term ownership, this path has and will continue to save us in operating costs. It also helps us to proactively identify problems before they cause an outage. The process is intuitive and operates very well. The interface is clear and understandable.

The mobile app is a little complicated especially to explain to field workers. The user interface could be easier to understand by adding simple icons instead of drop downs.

Keeping maintenance organized with keeping the corrugator running and maintained

The ability to create Preventive Maintenance reports and Work orders easily and close them as easily

The inventory. For us at Corru-Kraft, it is less paper waste to keep an Excel spreadsheet. Faciliworks will print over 100- sheets

good data tracker for all the sites Build to your liking (but we haven't got that far yet) the demo site was nice PM scheduler is convenient Tech support is nice to work with

Runs slow some functions are not alike want more specific short cuts clicking on functions are delayed Tech support, need help with building to our liking

I have been using faciliworks for 2 years, it has been a real asset in maintains PM scheduling also very user friendly for others to reguest service from the maintenance team

Ease of use after getting set- up , tracking spending on individual assets. PM scheduling , work order service reguest was very easy to set up

Getting the e- mail to work was not so easy

Some benefits but not all that i wish, but the most important is complete to generate electronic PM's into system with electronic signature.

The service request module and the spare parts, but the most functionally for our factory is the preventive maintenance module, with the all sub modules as labor, downtime, parameters, parts register and procedures, in conclusion our factory is very functional software.

The E-mail configuration that option does not functionally for us because the filters is necessary improve with more specifications.

I like that work orders are easy to generate, easy to understand. Work orders are streamlined and get straight to the point.

I dislike the amount of times you have to click "ok" during the process of creating work orders, create service request "click ok" approve service request "click ok"

By the nature of our manufacturing business mainly the FDA validation fulfillment, costumization reports.

report customization, FDA fullfillment, FDA validation Kit, the FDA validation kit is very useful for software validation

not friendly with Picturial procedures we trying to use pictorial procedures and the software does not friendly with this

now I have more time for doing my duties

I like the easy access from my computer and the new way to manage all the assets in the program its more easier then the previous version (8)

first I will prefer different colors then make it more easier to manage accounts( passwords and privileges ) being the administrator