We got through the learning curve almost immediately. I was surprised how quickly we started using at a high scale.

I would have loved another integration, maybe accounting software

I have been using Field Complete for over 5 years. Truly a great tool for tracking our work orders and techs in the field.

Able to track my tech's daily schedule and routes, all communication can be handled through the app, estimate submission, photos, etc. I like that everything is in one place and I don't have to worry about emails, text messages, or excel to track our work.

The reporting takes some getting used to

Great no issues , The dispatch team was very helpful And the support team is impeccable

How simple it is and how extreme lines the entire scheduling and job management process for our company

That this product wasnt released out sooner

User-friendly, great for organizing jobs and keeping track of work orders,

Lack of integration to be able to link to other softwares, other than quickbooks.

Simple and easy to use. Sync with Quick Books. You can pull pretty much any report possible. I like color change after Work Order updated. I like to see who updated work order last and who created it. You can see all the communication from techs, dispatchers, accountants. I like how software send emails attaching supporting documents and pictures.

Need training how to create and save filters to pull reports. Would want software send notifications if Work Order for some reason was revised after completion.