Fiix Software


 

Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departments, get on top of maintenance backlog, and work towards preventive maintenance.

The CMMS helps manage work orders and physical assets, schedules and tracks maintenance, and keeps detailed records of asset performance and maintenance history. Other features include inventory tracking, parts and supplies management, an interactive calendar, printable QR codes for easy asset tagging, customizable reports, multi-site management, ERP integrations and more.

Fiix is a web-based solution, aiding in setup and automatic updates. All users also get access to the Fiix mobile app, which puts the CMMS into the hands of technicians in the field. The system is compatible with Mac and Windows operating systems, as well as any iOS or Android mobile device.

 

Fiix - Open work orders
 
  • Fiix - Open work orders
    Open work orders
  • Fiix - Add assets
    Add assets
  • Fiix - Add sites
    Add sites
  • Fiix - Calendar
    Calendar
  • Fiix - Technicians
    Technicians
  • Fiix - Dashboard
    Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

113 Reviews of Fiix

 

Start your review of Fiix

Click to start
https://www.softwareadvice.com/cmms/fiix-review/
Software Advice Reviews (15)
More Reviews (98)

Showing 1-15 of 15

Gary from CSS
Specialty: Oil, Gas and Energy
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Just getting started...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great support, reactive, but as any CMMS, tough to get up to a place of comfort.

Pros

Ease of use for a wide spread amount of people with all different backgrounds.
Ability to customize.

Cons

Lack of serious customization needed for our specific company needs. Should have a standard of a longer integration/onsite implementation.

Review Source
 
 

Maria from Brotherhood Winery
Specialty: Food and Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Easy to use and affordable options.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Fiix offered various plan options and flexibility, it was free to try (so it was easy to demo to my team), and also offers guest maintenance requests.

Cons

Can be tedious to get started and enter in all assets and PMs, but that comes with any software like this.

Review Source
 
 

Ryan from TST
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Great features that every maintenance manager would love to have

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very worth your time to look at Fiix. They have the answers that any maintenance manager and tech would want.

Pros

The ease of use of the dashboard was the selling point for us. It's so intuitive to use and the setup is a breeze from any other program I have reviewed and used. I really enjoyed the preview of the demo software and the salesman was right on point for any questions we had. They really put a lot of thought into this software! I am extremely excited to get this rolling out. This software has the potential to become our corporate-wide CMMS software.

Review Source
 
 

Greg from Trillium Brewing
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Trillium

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would recommend Fiix as a CMMS program to small to intermediate businesses

Pros

The benefits of using Fiix as opposed to other options of CMMS programs are that it is Easy to use, comes with a Free demo, and is Competitive pricewise

Cons

Although it has mostly the same features, it Lacks some dynamic features of other, more expensive CMMS programs. (obviously more expensive = more stuff but I didn't know what else to write here)

Review Source
 
 

Michael from New Earth INC
Specialty: Agriculture
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Worth the investment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I trialed a lot of software and found Fiix to be the best fit for the money for our company. The ease of use and mobile capability made it the perfect fit.

Pros

Ease of use, mobile ability, and growth ability make this perfect for a small business wanting a system to grow with.

Cons

Cloud only so we have to purchase a subscription, would have liked the ability to purchase perpetual licenses and purchase updates/upgrades as needed.

 
 

David from Frito Lay
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Review of Fiix CMMS

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

There are several things about this software that are incredible. First off they were the only company willing to let us try a demo of their program and use their excel templates. They are confident in their product and they should be because it is excellent. Another key selling point for us was that they are very user friendly and provide lots of resources to help anyone figure out how to use their product. The last key point is that their product and the price were perfect for our size. We are not a production facility with lots of equipment, we are a distributions center with 2 mechanics and a moderate amount of equipment. Most companies I talked to just didn't have a product plan to meet a small scale operation.

Pros

-Extremely user friendly
-Free trial available before purchase
-Easy to import info from Excel
-Strong mobile aplication
-QR codes for assets are essential
-Great price
-Very helpful and friendly staff

Cons

-When I created a domain for the trial service I couldn't import everything from that into the actual version when we purchased it.

 
 

Mohamed from PuriChem
Specialty: Utilities
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Fiix review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use
Custimer support is good
Free to use but with limited number of users



















Cons

Some features missing

 
 

Kerry from Strata
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great software!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Very Useful tool to keep work orders and asset in a strata organized. Very user friendly and holds lots of data. Easy to reference repairs done and upcoming items. Would definitely recommend to others to use this software.

 
 

Rico from Tree Island Steel
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

I would say that MA CMMS is the future tool for Maintenance, it is handy and user's friendly software .

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I like the software and planning to upgrade our version to explore the full potential. I would recommend this product.

Pros

I like the Dashboard and also the recently updated calendar-it is way better than before. The video and technical support is available in the website that makes me easy to set up the software.

Cons

I didn't see a feature that allows the Work order to starts its hour when open or scanned . I mean that when I scan or log in in the WO the time should start charging to that work order.

 
 

Jonathan from Endoceutics
Specialty: Pharmaceuticals
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Best value for money in CMMS Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I use Fiix CMMS Software for Maintenance of Analytical Instrument under Good Laboratory Practice and FDA Regulations. I'm using it to manage instrument inventory, maintenance schedule, repairs and parts. It does the job very well for a very small portion of the price of a specialized Software for Maintenance Management in a laboratory.

Pros

Best Value for money on a 10:1 margin.

Cons

Not the most attractive interface of all the CMMS Software.

Advice to Others

You can try the free trial, it works very well.

 
 

Adrian from Zeelandia Ltd
Specialty: Food and Beverage

January 2016

January 2016

Great system at a great price, its modern, it works and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I was looking for an easy to use CMMS mainly for setting up a PM system to satisfy auditors in our small factory, however my wishlist grew when I realised that our field based activities and difficult to track spares stock could also be taken care of with a CMMS. The problem came when many systems are over complicated and over priced for my use and others didn't have the android app to assist in field based activities. With a small budget for the software I looked at "free" software but soon found the limitations on these, also one system that was free and open source struggled to install on our servers and had zero support.
I tried the free trial of MA and was instantly impressed, it just works! and is very easy to use. I moved onto the cost effective paid version and have been impressed with it so far. I would thoroughly recommend you try it.

Likes Least

The negatives are small and the positives outweigh them, very knowledgable support is there and I have used it by direct email, however a better knowledge base would be great and a support ticket system. A more customisable app and one with offline support for when you have no data signal would be brilliant.

Recommendations

I recommend trying before you buy, I did and MA came on top.

 
 

Darren from Skyline Rotorua
Specialty: Sports and Recreation

March 2015

March 2015

Helped Implement it and use it at MT Hutt, NZSki Ltd

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Intuitive and easy implementation and ongoing use. Great that everything is cloud based so always accessible.

Likes Least

It does not like operating on Microsoft Explorer. Have to use other browser for best results.

Recommendations

Try the online trial and see how easy it is to use.

 
 

Jason from iModules Software
Specialty: Manufacturing

February 2014

February 2014

Great product but too expensive for homeowner or small business!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It had all the functionality I needed from parts tracking, meter readings, preventive maintenance schedules, etc.

Likes Least

No schedules are available for common equipment. The price hike made it too expensive for homeowner and small business use.

Recommendations

I ended up writing my own hosted solution. It is free (monetized by replacement part suggestions) and has the added bonus of shared public schedules for common machines (cars, trucks, compressors, generators).

 
 

Yoginatha from Saiva Siddhanta Church

September 2013

September 2013

Ease-of-use

Functionality

Product Quality

Customer Support

On 372 acres, less than five miles from an extinct volcano, Kauai's Hindu Monestary is the home to 20+ monastics. Here we manage a world congregation and publish an international magazine, "Hinduism Today". We care for the land and buildings, grow much of our own food, and have just installed a 30KW photovoltaic system. We have five tractors, four utility vehicles, a skid steer, a construction loader/backhoe, a "Mini" excavator and hundreds of other assets. All of this requires maintenance, from the largest machine down to the smallest garden bed, and it is all managed through the use of Maintenance Assistant (MA) CMMS.

The monastics use the relational database management system and IDE "4D" for much of their accounting, inventory, member and student data and mailing lists. For many years, it's calendar component was also used to manage and schedule the monastery maintenance until the programming became too much of a burden due to a constantly expanding and changing maintenance need. Also, many much needed aspects such as metering and parts inventory had not been programmed into the 4D system, representing additional programming burdens.

Then monks searched for something relatively simple, inexpensive, and effective - they found MA CMMS. They started with MA version V3.0 in 2009. The initial changeover of hundreds of assets and routines was time consuming, but relatively easy once the overall structure was assimilated. The program works admirably well for an incredibly diverse range of routines. The MA staff was amused to find that the monks even entered the schedules for planting and harvesting kale, swiss chard, and a range of other vegetables; as well as the picking of the many varieties of tropical fruit on the property as each one comes "on-line". Learning to use MA by the maintenance team was not a long stretch from the original system and was quick and easy.

One of the greatest boons in the changeover to and development of the program, was the availability of the MA support team. Suggested changes and bug reports have been handled quickly, sometimes overnight, and they have worked closely with the monastics at every step of the program implementation. They have made what could have been a difficult task a relatively simple and smooth transition. MA has opened doors which would have otherwise remained closed, and provides a bright future for the continued expansion and maintenance of this small Hindu monastery on the Garden Island of Kauai.

 
 

Mark from St Anne's Diocesan College

September 2013

September 2013

Ease-of-use

Functionality

Product Quality

Customer Support

As an independent educational institution with full boarding facilities, we are essentially a 500 people village. We manage several areas within the campus, ranging from water & waste to buildings and facilities.

We chose MA because of the ease of use. We set it up on our own and found the process to be simple and well documented. The technical support team have been superb. Prior to this an Excel spreadsheet was used to manage the work requests. No planned maintenance was being done. Maintenance management and control was very much re-active.

We have been running on this system for just over a year and have found it to be an integral part of our daily operations.
Thanks MA for a great product!

 
 
 
Showing 1-20 of 98

Becky from Solis

April 2018

April 2018

An easy to use app with great support and how-to guides

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Fiix is easy to use and has great how-to guides and support. The reminder features make it easy to get the maintenance done.

Cons

I think that the mobile app needs some improvement. The developers have also pushed some major updates without advanced notice to the users.

Review Source: Capterra
 

Jessie from BLE

April 2018

April 2018

Awesome way to keep track of maintaining issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Maintenance issues are a breeze with this awesome software - Would definitely recommend to people for organizing their business.

Cons

No real complaints I think there was a markedly better improvement with everyone in our office keeping track of timing after this software.

Review Source: Capterra
 

Arthur from National Tool & Manufacturing Co

April 2018

April 2018

Very easy to set up and go. Does what I need how I need and I'm finding additional features useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Addition of a much needed CMMS system.

Pros

Simple to use and set up. I like the offsite versus on-site server feature, makes it easy to see whats going on remotely. I find the mobile app extremely useful for my self and the staff.

Cons

Nothing issues with the software so far, just wish I could get more people to use it. It makes my scheduling much easier.

Review Source: Capterra
 

Jason from Dixie Iron Works, LTD
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Works well for maintenance tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Provides an easy way for people to submit work orders, and a central place to record, organize, and delegate maintenance tasks.

Cons

Cannot communicate with users directly from the software in email form. This would be a nice thing to have.

Review Source: Capterra
 

Tony from Ardagh Group
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Very easy implementation. Ease of Use critical to utilization on the floor.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Standardized workflow, asset maintenance history, easy to use so personnel on the floor are actually using the system which ensures we are capturing the information we want.

Pros

Ease of use, customer focused driven improvements, easy to customize workflow to different users/user groups

Cons

haven't found anything yet. any changes that would improve how we use the system, FIIX has listened and updated.

Review Source: Capterra
 

Steven from Losasso

March 2018

March 2018

I really like how I can use the software from my smart device.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I think it is hugely beneficial I can use this software from my smart device and thought the customer support was great.

Review Source: Capterra
 

Gaspar from Own Work
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

Good with ease to deploy and use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Control of maintenance KPIs in an easy way

Pros

It has good key performance indicators and generate reports, has good visual and is always updated with the new generation industrial maintenance

Cons

The e-books come with very brief and not in-depth information for learning for who is in the development phase in interpreting key indicators of maintenance performance.

Review Source: Capterra
 

Bryan from Lethbridge College
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

This has been exactly what we wanted for a price we were willing to pay.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tracking and reporting on work requests. Asset tracking and preventative maintenance scheduling.

Pros

The import utility for this software will get you to a fully functioning facility management system to take work requests and track assets. Very easy to use and lots of valuable data on the completed work done by your department. The preloaded reporting is great. We have been extremely happy with this software.

Cons

The custom report writer will take some time to learn if you're not familiar with it. Being able to attach a file to a guest submitted report would be nice.

Review Source: Capterra
 

Drew from Bethel Baptist Church, Schaumburg, IL

February 2018

February 2018

Using Fiix has simplified the maintenance process for our whole campus and is a great tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to track and communicate quickly and easily about Work Orders, PM's, and Projects has made this software our go to for all of our daily Maintenance needs.

Cons

Loading in some of our information was difficult because we tracked everything on paper before we switched over to this platform. Once all of the hard entry work was done, we have enjoyed it tremendously.

Review Source: Capterra
 

Donald from Taste of Nature Foods Inc

February 2018

February 2018

Great program for managing you maintenance team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is super easy to implement. You can easily add assets to the system with the desktop or mobile app, and create and monitor work orders. The software allows you to create custom preventive maintenance schedules with custom task lists to make sure all necessary steps are complete. You can also monitor the quantity and location of spare parts to minimize down time.

Cons

The asset tags are limited to two sizes. We had to custom order sheets of waterproof labels to match the size as there was none available on the market.

Review Source: Capterra
 


January 2018

January 2018

One of the best in the cloud CMMS available

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the fact that this CMMS is in the cloud and I like that they have a lot of features that I need, but not too much fluff.

Cons

I don't like the fact that its kind of slow, but that could also be my computer which needs to be replaced!

Review Source: Capterra
 

Auntuell from Asset Campus Housing

January 2018

January 2018

This is very efficient for daily operation especially for a technician

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy of use. Screens very easy to move around. Making changes in one screen makes changes in all associated windows, saving time and hassle free.

Cons

I wish there was more accessibility with mobile devices I am not on a computer as much as is needed for this software to be A plus!

Review Source: Capterra
 

Ruben from Main Street Produce
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

I have fouynd that data entry is very easy and access to the information is very good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy accessability to our equipment information.

Pros

The accessability to my information and the ease of adding information to each piece of equipment as needed.

Cons

The features are very numerous and I can't seem to grasp all the benefits of the program that is offered.

Review Source: Capterra
 

Rana from Mini-Systems, Inc.

December 2017

December 2017

This software is easy to use on a PC and the mobile app.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The user friendly dashboard provides real time information about equipment status and open work orders

Cons

There are a lot of tabs, and sometimes I have to hunt to find information that I need. I believe that once I become more familiar with this software, this won't be an issue.

Review Source: Capterra
 

Paul from turbo's hoet

October 2017

October 2017

Simple to set up and start

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I could start immediately with a working system, no need for long preparation / study /

Pros

The most interesting point is that I can set up the system step by step when I have time. It happens that I work for a few hours, or sometimes a full day. It als o possible to set it up and expand as far or as low as needed for the particular company where I work for at that moment

Cons

Sometimes it is difficult for me to upload data as a list with all the assets. This has more to do with the fact that I do not use the software continuously

Review Source: Capterra
 

Ewen from Scottish Sea Farms
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

FIIX software was easy to setup and implement. My engineers have taken to it like a duck to water.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Have not failed an internal or external audit since it was installed.
Breakdowns have gone down since its implementation

Pros

Being able to track how many times an asset needs repairing
The ability to move assets from site to site
Seeing at a glance how each site is performing with regards to schedule maintenance and breakdowns
Keeping track of costs and parts being being used
Ease of each engineer preparing for task for the week ahead
Being able to run out reports for audits
Proving to auditors that each asset is being maintained in a timely manner
Software is constantly updated
Backup support is proactive and respond within a day every time

Cons

Not being able to change the dashboard colours

Review Source: Capterra
 

Tyler from TYNAKA LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

So far I like it a lot. I'm still getting used to it. It is very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better organization, overall operating costs of individual equipment.

Pros

This is the first software that I have used for inventory management. Fiix seems to have everything you need all working together. It's just easy to use!

Cons

I input a lot on my mobile device and not as much on my computer. It would be nice if I could do more on the mobile device or tablet.

Review Source: Capterra
 

jim from Levenseat Renewable Enery Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Software easy to use and support is excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tracking downtime and easy to use stores package.

Pros

Easy of use. Screens very easy to move around. Making changes in one screen makes changes in all associated windows, saving time and hassle free.

Cons

Remoteness of the head office. Being a Canadian based software package tie difference and locality sometimes proves a bit difficult.

Review Source: Capterra
 

Derek from Logic Control Technologies

October 2017

October 2017

It just works...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Efficiency and visibility into daily operations at the technician level.

Pros

Easy to use and supported at the back end by real accessible knowledgeable staff. The pricing structure is accommodating to the smallest organisation right up to the largest. The import and export features and capabilities makes roll out a breeze.

Cons

The fixed work order numbering sequence with the inability to simply adjust (difficult for startup, not so much a problem after that).

Review Source: Capterra
 

Gurminder from Independent paper converters.

October 2017

October 2017

Very user friendly. Easy to navigate.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of getting to what you are looking for. I can easily find what I am looking for, get to where I want to go right on my mobile device.

Cons

None at this moment. I would highly recommend this software to anyone who has to implement a maintance software at their organization.

Review Source: Capterra