Fiix
About Fiix
Awards and Recognition
Fiix Pricing
Basic: $45 per user, per month. Professional: $75 per user, per month. Enterprise: Custom pricing.
Starting price:
$45.00 per month
Free trial:
Available
Free version:
Available

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Most Helpful Reviews for Fiix
1 - 5 of 609 Reviews
Bryan
Verified reviewer
Higher Education, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
This has been exactly what we wanted for a price we were willing to pay.
Tracking and reporting on work requests. Asset tracking and preventative maintenance scheduling.
PROSThe import utility for this software will get you to a fully functioning facility management system to take work requests and track assets. Very easy to use and lots of valuable data on the completed work done by your department. The preloaded reporting is great. We have been extremely happy with this software.
CONSThe custom report writer will take some time to learn if you're not familiar with it. Being able to attach a file to a guest submitted report would be nice.
James
Verified reviewer
Industrial Automation, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Fiix Fixed our Maintenance Organization
Fiix is an incredible package for companies looking for a flexible CMMS. The Work Order System and it's flexibility to schedule tickets to Machines, Assets or Projects is very useful in our organization. We have a smaller maintenance department so we mix our activities with both in-house and contracted technicians. The Work Order system allows for us to assign an open ticket to a project that can then be tracked and closed after the vendor has completed the work.
CONSWhen it comes to a downside to this software I haven't really found one yet. The customer service and flexibility has made it very easy to transition. If I had to point to one thing it would be that we could reuse some of our field names from the old database, but this was easily overcome by a great on-boarding. experience
Reason for choosing Fiix
I have been in maintenance systems for nearly 25 years. I have been on the ground floor creating sytems(TMS), reworking systems for companies (Infor and Oracle), and installing new systems(Maximo). Fiix, offered my company a cloud based system that was very flexible, had a great scheduling system, adaptable database tables, excellent Work Order system, Templates for easy upload of older data, easy to understand graphical interface, and Superior Customer service, support and experience team. In short it is everything I would have wanted if I had created a new system from the ground up. Fiix has Fixed our maintenance needs and more.
Reasons for switching to Fiix
We made the switch because our home grown system became to cumbersome for tracking what needed to be done. It was very dependent on the maintenance department knowing the schedule because the was no scheduling feature. Managing the activities that were aging was lost to upper management and breakdowns became our bottleneck.
Dennis
Plastics, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2020
OH....FIIX!!!
Overall the experience has been challenging. Migrating inventory data from one system to another was an epic failure. It ended up being useless data and all had to be re-entered.
PROSOnce configured, the reports are great. Design and setup for the reports is like rocket science.
CONSAll the date entry points must be opened by clicking on this little bitty drop down arrow. Work orders and PO's can only be sent to one single email address as opposed to the option to send to multiples.
Vendor Response
Hi Dennis. Thank you for your feedback. Your comments regarding our report builder have been heard loud and clear and the product team is working on an improved user experience to be rolled out in 2020. Your customer success manager will be in touch to review these upcoming changes with you and address your other concerns.
Replied June 2020
Mitali
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Powerful Maintenance Management Software
Fiix Software is Complete Solution to manage your maintenance and work order in smart way. The software is help us to make data-driven decisions with the help of Maintenance Management, Work Order and Reporting & Statistics Features. Very happy with the tool, Must Try!
PROSIt's a great software that provides many features likes Maintenance Management, Mobile Access, Asset Tracking, Job Management and Reporting & Statistics, etc. The software is very easy to use and manage your works smartly.
CONSGenerally, I was not have any issue with the software but sometimes it gives an error when we try to migrate our data.
Aaron
Electrical/Electronic Manufacturing, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2020
14 months into FIIX use
Overall experience, we received a product we could quickly and easily fill but then with further review most of that info needs to change and be improved. Once again I think the software needs a bit more standard structure for initial asset inputs. I think an onsite installer with more practical manufacturing environment would have also helped. One example, we were told to set each PM completion time to 10% of PM frequency which is basically impossible in our field. A Monthly PM only allows 3 days to complete when all Maintenance teams would expect to be compliant to complete PM at anytime within the 30 days in each month.
PROSThe open architecture and ease of adding assets and PMs
CONSThe same as what we originally liked. The open architecture allows users to create assets without much of the info needed within a PM system. Asset creation should be more structured and then allow additional inputs for special info but asset should require info about model serial number purchase and current cost. Since we began the entries without this info, I can add it later but info won't be standard for all assets unless I remove each and add back once I determine all info needed for each. It was nice not to need this info in beginning but makes the product I have less useful that it would have been if we were forced to add this standard information from the begining
Reason for choosing Fiix
Two sister plants recently began using this software and the hope was to be able to put all plants under one umbrella