Fiix Software


 

Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departments, get on top of maintenance backlog, and work towards preventive maintenance.

The CMMS helps manage work orders and physical assets, schedules and tracks maintenance, and keeps detailed records of asset performance and maintenance history. Other features include inventory tracking, parts and supplies management, an interactive calendar, printable QR codes for easy asset tagging, customizable reports, multi-site management, ERP integrations and more.

Fiix is a web-based solution, aiding in setup and automatic updates. All users also get access to the Fiix mobile app, which puts the CMMS into the hands of technicians in the field. The system is compatible with Mac and Windows operating systems, as well as any iOS or Android mobile device.

 

Fiix - Add assets
 
  • Fiix - Add assets
    Add assets
  • Fiix - Add sites
    Add sites
  • Fiix - Calendar
    Calendar
  • Fiix - Open work orders
    Open work orders
  • Fiix - Technicians
    Technicians
  • Fiix - Dashboard
    Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

89 Reviews of Fiix

 

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Software Advice Reviews (12)
More Reviews (77)

Showing 1-12 of 12

Greg from Trillium Brewing
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Trillium

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would recommend Fiix as a CMMS program to small to intermediate businesses

Pros

The benefits of using Fiix as opposed to other options of CMMS programs are that it is Easy to use, comes with a Free demo, and is Competitive pricewise

Cons

Although it has mostly the same features, it Lacks some dynamic features of other, more expensive CMMS programs. (obviously more expensive = more stuff but I didn't know what else to write here)

 
 

Michael from New Earth INC
Specialty: Agriculture
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Worth the investment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I trialed a lot of software and found Fiix to be the best fit for the money for our company. The ease of use and mobile capability made it the perfect fit.

Pros

Ease of use, mobile ability, and growth ability make this perfect for a small business wanting a system to grow with.

Cons

Cloud only so we have to purchase a subscription, would have liked the ability to purchase perpetual licenses and purchase updates/upgrades as needed.

 
 

David from Frito Lay
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Review of Fiix CMMS

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

There are several things about this software that are incredible. First off they were the only company willing to let us try a demo of their program and use their excel templates. They are confident in their product and they should be because it is excellent. Another key selling point for us was that they are very user friendly and provide lots of resources to help anyone figure out how to use their product. The last key point is that their product and the price were perfect for our size. We are not a production facility with lots of equipment, we are a distributions center with 2 mechanics and a moderate amount of equipment. Most companies I talked to just didn't have a product plan to meet a small scale operation.

Pros

-Extremely user friendly
-Free trial available before purchase
-Easy to import info from Excel
-Strong mobile aplication
-QR codes for assets are essential
-Great price
-Very helpful and friendly staff

Cons

-When I created a domain for the trial service I couldn't import everything from that into the actual version when we purchased it.

 
 

Mohamed from PuriChem
Specialty: Utilities
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Fiix review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use
Custimer support is good
Free to use but with limited number of users



















Cons

Some features missing

 
 

Kerry from Strata
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great software!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Very Useful tool to keep work orders and asset in a strata organized. Very user friendly and holds lots of data. Easy to reference repairs done and upcoming items. Would definitely recommend to others to use this software.

 
 

Rico from Tree Island Steel
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

I would say that MA CMMS is the future tool for Maintenance, it is handy and user's friendly software .

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I like the software and planning to upgrade our version to explore the full potential. I would recommend this product.

Pros

I like the Dashboard and also the recently updated calendar-it is way better than before. The video and technical support is available in the website that makes me easy to set up the software.

Cons

I didn't see a feature that allows the Work order to starts its hour when open or scanned . I mean that when I scan or log in in the WO the time should start charging to that work order.

 
 

Jonathan from Endoceutics
Specialty: Pharmaceuticals
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Best value for money in CMMS Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I use Fiix CMMS Software for Maintenance of Analytical Instrument under Good Laboratory Practice and FDA Regulations. I'm using it to manage instrument inventory, maintenance schedule, repairs and parts. It does the job very well for a very small portion of the price of a specialized Software for Maintenance Management in a laboratory.

Pros

Best Value for money on a 10:1 margin.

Cons

Not the most attractive interface of all the CMMS Software.

Advice to Others

You can try the free trial, it works very well.

 
 

Adrian from Zeelandia Ltd
Specialty: Food and Beverage

January 2016

January 2016

Great system at a great price, its modern, it works and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I was looking for an easy to use CMMS mainly for setting up a PM system to satisfy auditors in our small factory, however my wishlist grew when I realised that our field based activities and difficult to track spares stock could also be taken care of with a CMMS. The problem came when many systems are over complicated and over priced for my use and others didn't have the android app to assist in field based activities. With a small budget for the software I looked at "free" software but soon found the limitations on these, also one system that was free and open source struggled to install on our servers and had zero support.
I tried the free trial of MA and was instantly impressed, it just works! and is very easy to use. I moved onto the cost effective paid version and have been impressed with it so far. I would thoroughly recommend you try it.

Likes Least

The negatives are small and the positives outweigh them, very knowledgable support is there and I have used it by direct email, however a better knowledge base would be great and a support ticket system. A more customisable app and one with offline support for when you have no data signal would be brilliant.

Recommendations

I recommend trying before you buy, I did and MA came on top.

 
 

Darren from Skyline Rotorua
Specialty: Sports and Recreation

March 2015

March 2015

Helped Implement it and use it at MT Hutt, NZSki Ltd

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Intuitive and easy implementation and ongoing use. Great that everything is cloud based so always accessible.

Likes Least

It does not like operating on Microsoft Explorer. Have to use other browser for best results.

Recommendations

Try the online trial and see how easy it is to use.

 
 

Jason from iModules Software
Specialty: Manufacturing

February 2014

February 2014

Great product but too expensive for homeowner or small business!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It had all the functionality I needed from parts tracking, meter readings, preventive maintenance schedules, etc.

Likes Least

No schedules are available for common equipment. The price hike made it too expensive for homeowner and small business use.

Recommendations

I ended up writing my own hosted solution. It is free (monetized by replacement part suggestions) and has the added bonus of shared public schedules for common machines (cars, trucks, compressors, generators).

 
 

Yoginatha from Saiva Siddhanta Church

September 2013

September 2013

Ease-of-use

Functionality

Product Quality

Customer Support

On 372 acres, less than five miles from an extinct volcano, Kauai's Hindu Monestary is the home to 20+ monastics. Here we manage a world congregation and publish an international magazine, "Hinduism Today". We care for the land and buildings, grow much of our own food, and have just installed a 30KW photovoltaic system. We have five tractors, four utility vehicles, a skid steer, a construction loader/backhoe, a "Mini" excavator and hundreds of other assets. All of this requires maintenance, from the largest machine down to the smallest garden bed, and it is all managed through the use of Maintenance Assistant (MA) CMMS.

The monastics use the relational database management system and IDE "4D" for much of their accounting, inventory, member and student data and mailing lists. For many years, it's calendar component was also used to manage and schedule the monastery maintenance until the programming became too much of a burden due to a constantly expanding and changing maintenance need. Also, many much needed aspects such as metering and parts inventory had not been programmed into the 4D system, representing additional programming burdens.

Then monks searched for something relatively simple, inexpensive, and effective - they found MA CMMS. They started with MA version V3.0 in 2009. The initial changeover of hundreds of assets and routines was time consuming, but relatively easy once the overall structure was assimilated. The program works admirably well for an incredibly diverse range of routines. The MA staff was amused to find that the monks even entered the schedules for planting and harvesting kale, swiss chard, and a range of other vegetables; as well as the picking of the many varieties of tropical fruit on the property as each one comes "on-line". Learning to use MA by the maintenance team was not a long stretch from the original system and was quick and easy.

One of the greatest boons in the changeover to and development of the program, was the availability of the MA support team. Suggested changes and bug reports have been handled quickly, sometimes overnight, and they have worked closely with the monastics at every step of the program implementation. They have made what could have been a difficult task a relatively simple and smooth transition. MA has opened doors which would have otherwise remained closed, and provides a bright future for the continued expansion and maintenance of this small Hindu monastery on the Garden Island of Kauai.

 
 

Mark from St Anne's Diocesan College

September 2013

September 2013

Ease-of-use

Functionality

Product Quality

Customer Support

As an independent educational institution with full boarding facilities, we are essentially a 500 people village. We manage several areas within the campus, ranging from water & waste to buildings and facilities.

We chose MA because of the ease of use. We set it up on our own and found the process to be simple and well documented. The technical support team have been superb. Prior to this an Excel spreadsheet was used to manage the work requests. No planned maintenance was being done. Maintenance management and control was very much re-active.

We have been running on this system for just over a year and have found it to be an integral part of our daily operations.
Thanks MA for a great product!

 
 
 
Showing 1-20 of 77

Dillon from Mini Systems, Inc.

October 2017

October 2017

We use this software to create an manage maintenance assests

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really enjoy its functionality and ease of use within our company. it's very easy to create and assign a work order as well as monitor open work orders. It has been very beneficial to our company

Source: Capterra
 

Lesley from Stratford Festival
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

So easy to learn and use and it makes logical sense.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ease

Pros

Web based and we can use the help if we need to - we get the support that we need without anyone bugging us

Cons

paying for each user - as a not for profit we can't afford to have multiple users so we are still using paper. We understand the reasons, just tough on our business.

Source: Capterra
 

Derek from NGK Metals Corporation
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Good experience for the last year!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Able to keep up with the work done on the equipment and facilities I am responsible for. With easy access I can know the status of assigned work in seconds.

Pros

I like the fact that the database is available through the internet making it easy to access the data.

Cons

The app needs some work. And, I would like to be able to override some of the errors I get when trying to add and change things. I'd like to be able to change tools to equipment and back the other way or tools to spare parts and vice versa.

Source: Capterra
 

Bryan from Lethbridge College
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

We have loved using Fiix. Huge leap forward coming from a paper based work order systems.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Online work order systems and tracking.

Pros

- Work order tacking.
- Online submissions.
- Inventory distribution.
- Purchasing supplies from the application.

Cons

- Custom report writer is tricky.
- Cannot attach a pic or document to a guest submitted work request prior to it being submitted.

Source: Capterra
 

Eyeris from Integrlass Corp
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Excellent, great tool for maintenance Schedules and support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

easy eschedules

Pros

Auto Schedules and the way for creating the work order is very single, also if you have no to much equipment is very complete

Cons

Reports sometimes have to many data, anyway using the filter, and the order's time reported at the calendar show for me a little confuse.

Source: Capterra
 

Evan from Mel-O-Cream Donuts
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Blown away by how good customer support and my account manager are.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were using a very old outdated database software. The biggest benefit is being web based

Pros

This software does have a ton of value. It does more than we thought it would right from the start.

Cons

There are many bugs that are being ironed out. There are a lot of clicks to get through work orders and maintain complete, accurate records.

Source: Capterra
 

Scott from Awana Clubs International
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Used with two diff companies and as always Excellent managment of everything

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We will not miss anything important that we have entered in scheduled services. History of repairs PM and readings, Logging readings for service reminders.

Pros

Its detailed structure tying all task parts etc together.
The purchase reqs are great and tracking is excellent.

Cons

Trying to delete something like an asset but it has things associated. When I'm sure I want to delete something, would like the option to delete all associated with that item.
But not a huge issue

Source: Capterra
 

Alan from Clinton Aluminum and Stainless Steel

August 2017

August 2017

Beneficial and productive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I inherited Fiix when I assumed the role of Maintenance Supervisor, alot of data had already been entered into the system and I was able to edit it as needed without completely re-entering everything.
The software is a valuable tool for all facets of Maintenance operations: Work requests, Work orders, Scheduled Maintenance, Purchasing, Inventory, and Cost tracking of repairs to equipment.

Cons

Some of the help videos gloss over the subject and do not really answer my question.

Source: Capterra
 

Cris from Thompson MFG.
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

18 years in Maintenance and finally a CMMS that is easy to use and user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Control of machine PM's etc.

Pros

The user end of this CMMS is bar none the easiest I have used and simple to figure out. Having the capability to let anyone submit requests from there phone on the app is a huge plus.

Cons

The android app isn't very friendly, suggest doing main work on PC and using app just to submit request's.

Source: Capterra
 

AYMAN M from National Industrial Training Institute
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Vey Good software for small to medium companies, Easy to configure and start up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

In NITI when we started our operation , FIIX helps us a lot to start up our CAFM requirements in addition to control our warehouse and manage spare parts consumption .it help us track our assets and tools.

Pros

Easy to use and start up
Reports module is very efficient.
Monthly subscription, it allow you to try the software in monthly bases.
Store and material handling is one of the strong features.
Mobile device is very efficient

Cons

No volume discount for more users ! if FIIX offer Concurrent user features it will grab more customers.
Not suitable for big organization or anyone who need complex features in CAFM system.


Source: Capterra
 

Wiets from Food Engineering Technology
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

I love this software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Satisfied customer

Pros

User friendly and easy to teach customers. Tutorial videos is great and helped me to understand the software in order to teach new customer. The asset register is user friendly and can be sorted in any way you need.

Cons

Importing excell files was difficult resulting in manual input of the asset register. This process was time consuming and could be a time saver if we could import an excell file without mistakes.

Source: Capterra
 

harvey from Wilco Machine & Fab
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

just what we need for a small maintenance department and would fit for a very large plant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

organization

Pros

Ease of use, and ability to document assets. the feature I like the most at this point is product search bar on top to populate my inventory,

Cons

Report writing is my biggest problem. I don't have great knowledge of code and I have spent many of hours attempting to figure out how to make specialized reports and still do not have it figured out

Source: Capterra
 

Pamela from Sun City Summerlin Community Association
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Great product, great support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Convenience, mobile ability

Pros

The ability to capture all equipment, maintenance and purchasing info in one place. Mobile app is great, although we are not using it extensively yet. Ability to use QR codes is nice.

Cons

I'd like the software to be more customizable. Most importantly customizing reports. Also designing reports is very cumbersome.

Source: Capterra
 

John from Brunswick Steel
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Excellent program very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent and searchable records
easier to show problems with machines that may need replacement
Lots of reports to choose from

Pros

What I like the most is how user friendly the program is, Compared to other similarly priced software packages I have used in the past. Also how often improvements are made to it

Source: Capterra
 

Tracy from Adkisson Management LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

I have used work request software for years, and this is an easy to use, affordable product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This gives us a single database in which to record maintenance and inspection points, creating an accountability path that is invaluable.

Pros

The cost cannot be beat. It has the features I need and none of the clutter I don't. Accessibility through the mobile app is a huge plus. Ability for anyone to submit a request is another big pro. Ability to include photos while on property is a win, too.

Cons

I wish additional administrator seats was a more affordable option. I also wish there were more robust options for emailing to vendors, users, etc.

Source: Capterra
 

Blake from University of Vermont

June 2017

June 2017

Customer Service has been amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

encompasses everything and more for what we need. after you know how to use it, it is easy to use.

Source: Capterra
 

Andrew from Bethel Baptist Church, Schaumburg, IL

June 2017

June 2017

Quick learning curve and nice features overall. Makes our team more productive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to see the needs of our people as soon as the requests are made and the communication stream that is started is very important. For me to be able to immediately prioritize and assign the work to the proper technician is helping our team be more efficient. It used to take a day or two for a work order to make it from the requester to the proper technician and the requester was not always certain he received it. Now the emails are sent as soon as the request is submitted and we can communicate quickly and put everyone at ease.

Cons

Not being able to attach photos in the mobile app is a little disappointing. I thought there was one update that included that feature, but we are still mostly happy with the product.

Source: Capterra
 

Steve from New College Swindon
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

An excellent CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Full asset registration for a large site including various complexities of use and functionality. Allowing for PPM to be scheduled and make the College fully compliant

Pros

The system is very comprehensive and allows a lot of user intervention in loading and producing bespoke reports

Cons

It can be a little daunting for engineers who don't work with computers very much and have problems dealing with the interface whether desktop or mobile

Source: Capterra
 

David from Candlewood Suites Savannah Airport
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Keeps all the records I need to manage this hotel.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Record keeping and ability to generate reports. Keeps my parts inventory and lets me know when items are in a low stock status.

Source: Capterra
 

Ben from NACS Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

I have had a great experience during the purchasing phase and getting up and running.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of getting up and using the software and getting out work orders. Very reasonably priced which made it easy to sell to upper management as opposed to buying a customized software system.

Pros

Ease of getting up and running and using the software. Adaptability to set up and customize to your particular business.

Cons

Wish there were samples/screenshots showing how other users set up and customize things to their liking. Share ideas so that in the process of setting up assets (and such) you can then think through the process before committing to a certain path of execution. Maybe even some type of user group.

Source: Capterra